LEADERSHIP DEVELOPMENT SMC Training Course - - - TEAM Excellence- A leader is one who knows the way, goes the way, and shows the way - John C. Maxwell LEADERSHIP AN ACTIVITY OF LEADING A GROUP OF PEOPLE OR AN ORGANIZATION TO ACT TOWARD ACHIEVING A COMMON GOAL. INTRODUCTION Group Activity – Boss VS Leader Instruction : 1) Lets’s identify which of the statements on the Boss Vs Leader list describe management / leadership behavior. 2) Write one statement on each post it note 3) Stick it on either on the Boss column or the Leader column of the flip chart sheet. Group Activity – Boss VS Leader • • • • • • • • • • • • • • • • • Drives Employees Coaches Employees Generates enthusiasm Says “we” Develops people Depends on goodwill Fixes the breakdowns Gives credit Shows how it is done Asks & Inquiries Inspires fear Says “I” Places blames for the breakdowns Knows how it is done Uses people Takes credit Commands Leaders BOSS VS LEADER BOSS • • • • • • • • • Drives Employees Depends on authority Inspires fear Says “I” Places blames for the breakdowns Knows how it is done Uses people Takes credit Commands VS LEADER • • • • • • • • • Coaches Employees Depends on goodwill Generates enthusiasm Says “we” Fixes the breakdowns Shows how it is done Develops people Gives credit Asks & Inquiries SITUATIONAL LEADERSHIP A FLEXIBLE LEADERSHIP STYLE THAT ENABLES LEADERS TO ADAPT TO DIFFERENT SITUATIONS & TEAM-MEMBERS STEP 1 STEP 2 STEP 3 STEP 4 IDENTIFY & PRIORITIZE TASK(S) EVALUATE TEAM SELECT LEADERSHIP STYLE IMPLEMENT ACTION PLAN STEP 1: IDENTIFY & PRIORITIZE TASKS LEAST LESS NEUTRAL MORE MOST 1 2 3 4 5 LEAST LESS NEUTRAL MORE MOST 1 2 3 4 5 IMPORTANT URGENT STEP 2: EVALUATE TEAM HIGH LOW DIRECT MORE DIRECT LESS SUPPORT LESS SUPPORT LESS DIRECT MORE DIRECT LESS SUPPORT MORE SUPPORT MORE HIGH STEP 3: SELECT LEADERSHIP STYLE HIGH LOW DIRECTING DELEGATING COACHING SUPPORTING HIGH STEP 3: SELECT LEADERSHIP STYLE Leadership Style Role Directing • • • • • • • Actions • • Defining Planning/prioritizing Orientating Teaching/showing Checking/monitoring Giving feedback Show & tell how to achieve goals Track performance periodically Provide frequent feedback Coaching • • • • • • • • • • Exploring/asking Explaining/clarifying Redirecting Sharing feedback Encouraging Praising Direct towards achieving goals Explain why and provide clarification Encourage suggestions Praise good performance Supporting • • • • • • • • • • Reassuring Facilitating Asking/listening Collaborating Encouraging Appreciating Support independent decision-making Facilitate problem-solving Encourage feedback & suggestions Appreciate extra effort Delegating • • • • • • Allowing/Trusting Confirming Empowering Affirming Acknowledging Developing • Empower to perform independently Provide necessary resources & feedback Acknowledge ownership Check-in periodically Develop to move-up to next level • • • • STEP 4: IMPLEMENT ACTION PLAN TASK TEAM-MEMBER Name Direct Support LEADERSHIP STYLE ACTION(S) EXAMPLE(S)
