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Corrective Action Procedure

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Quality Procedure 001
Quality Form
DOCUMENT ISSUE AND CONTROL
Quality Procedure
Date Originated
Document Creator
Document Controller
Responsible Manager
Authorised By
Date Authorised
Date Issued
Copies To
Issue No Date
01
CHANGE
02
03
04
05
06
07
08
09
Authorised By:
Date:
QUALITY DOCUMENT ISSUE AND CONTROL PROCEDURE
1
SCOPE:
1.1
30/03/2020
This outlines the procedures anyone may follow if that individual
feels that a corrective action is needed within ******
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Quality Procedure 001
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RESPONSIBILITY:
2.1
.
3
REFERENCES
3.1
4
5
Managers and Directors, Quality Manager
None
DEFINITIONS
4.1
Requester – Anyone may request corrective action.
4.2
Responsible Person(s) – The individual(s) identified as being
responsible and having the authority to eliminate the cause of the
issues identified in the corrective action.
4.3
Corrective Action – Any one of a number of actions that may be
taken to correct a problem within the system. Types of corrective
actions include the following: Process Corrections, Internal Audit
Corrections, Preventative Actions and Customer Concerns.
4.4
Feedback Centre Database – An electronic database that contains
all customer
DETAILS OF PROCEDURE
5.1
Documentation used in the quality system is approved prior to
release according to the requirements of the document’s approval
authority and this document control procedure. The approval for
the issuance of documents at the start of the system
implementation may be handled through approving a list in a
memo.
5.2
Revisions or deletions of documents are reviewed and approved
by the position(s) that originally approved the documents prior to
implementing the revision or deletion.
5.3
Documentation is reviewed on an as-needed basis. The review
completion is reported in the management review and any issues
to be presented to the Quality Committee.
5.4
The most current documentation is made readily available to those
performing the tasks defined and/or those having responsibility for
the document. Availability is primarily through the Server. Any hard
copy documentation is considered to be for reference only.
30/03/2020
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Quality Procedure 001
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5.5
Documentation is legible and readily identifiable to ensure proper
use and deployment of the quality system
5.6
Any obsolete documents are removed from the server and hard
copy location to prevent unintended use.
DOCUMENTATION
6.1
6.2
6.3
30/03/2020
Quality Procedure Master
Quality Form Master
Request For Change Form
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Issue 01
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