● Team
● Change and
Configuration
nce,
● Governance,
Risk, and
Compliance
Release
Readiness
● Deploy
● Stabilize
● Projectt
ng
Planning
●
● Build
● Envision
Portfolio
WWW.MICROSOFT.COM/MOF
Management Review
SMF (Service Management Function)
Policy &
Control
E
MOF
PL A N
M A N AG E
AT
R
●
Phase
me
ent
● Problem Management
● Customer Service
● Service Monitoring
and Control
● Operations
Operational
Health
Service
Alignment
● Business/IT Alignment
● Reliability
● Policy
● Financial Management
Project Plan
Approved
MICROSOFT OPERATIONS FRAMEWORK 4.0
IVER
EL
D
OPE