California-Texas-Florida
(CTF) Acquisition
Access Carrier Forum
January 19, 2016
Updated 01/20/2016
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Agenda
 Integration Overview
 Access Ordering
 Access Inflight
 Billing
 Reminders / Next Steps
 Q&A
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Integration Overview
As of December 3, 2015, Frontier has received all
necessary regulatory clearances, including those from
the Federal Communications Commission, the U.S.
Department of Justice, the Public Utility Commission of
Texas and the California Public Utilities Commission.
The transaction is expected to close at the end of
March 2016
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Integration Calendar of Events – January 2016
January 2016
SUNDAY
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
California-Texas-Florida (CTF) Acquisition 2016 Home Webpage:
http://wholesale.frontier.com/wholesale/carrier-services/california-texas-florida-acquisition-2016
FRIDAY
SATURDAY
1
2
3
4
5
6
7
8
9
10
11
12
ISP Carrier Forum (2:00
p.m. ET)
13
14
15
16
17
18
Publish System Overviews Online
(ASR/LSR)
19
LSR Carrier Forum
(12:00 p.m. ET)
ASR Carrier Forum
(2:00 p.m. ET)
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22
23
24
25
Frontier Connectivity Access Form Due
for VFO Option
ISP Connectivity Form Due for VFO
Option
Billing Feed Connectivity Form Due for
Electronic Billing Feeds
26
20
ASOG 52 Custom Business
Rules Published
http://wholesale.frontier.c
om/wholesale/accessservices/access-referencedocuments
27
28
Carrier Forum
Trouble Admin (TA)
(2:00 p.m. ET)
29
VFO Training
Registration
Forms Due
30
CTF Carrier/CLEC Testing Begins
Carrier/CLEC Test Versions:
•
ASR – ASOG 51* - http://wholesale.frontier.com/wholesale/access-services/access-reference-documents (Available 01/19/16)
•
LSR – Version 9.30.13 - http://wholesale.frontier.com/wholesale/local-services/business-rules (Available 12/09/15)
*Updated post-forum 01/20/2016
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4
©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Integration Calendar of Events – February 2016
February 2016
SUNDAY
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
LSR Carrier Forum
(12:00 p.m. ET)
ASR Carrier Forum
(2:00 p.m. ET)
17
18
19
CTF Carrier/CLEC Testing
Ends
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21
22
23
24
25
ISP Carrier Forum (2:00 p.m.
ET)
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27
28
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VFO Training Classes
Begin
California-Texas-Florida (CTF) Acquisition 2016 Home Webpage:
http://wholesale.frontier.com/wholesale/carrier-services/california-texas-florida-acquisition-2016
Carrier/CLEC Test Versions:
•
ASR – ASOG 51* - http://wholesale.frontier.com/wholesale/access-services/access-reference-documents
•
LSR – Version 9.30.13 - http://wholesale.frontier.com/wholesale/local-services/business-rules
*Updated post-forum 01/20/2016
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Integration Terms
Term
6
Definition
Cutover Date
The confirmed date that the operation of Verizon California, Texas
and Florida ILEC services transfers to Frontier.
Conversion or
Shadow Period
The period of time California, Texas and Florida orders and troubles
stop being worked in Verizon systems (cutover date) and begin to
be processed in Frontier production systems.
Inflight
An order or trouble ticket started in Verizon systems, still pending at
the Cutover Date, that will be completed in Frontier systems
(synonymous with Pending Order or Pending Trouble). This
includes customer as well as network orders and troubles.
Shadow
Environment
An environment of Frontier systems created with a working copy of
California, Texas and Florida data created from extracts received
from Verizon prior to Cutover Date.
Production
Environment
The servers that will be used for provisioning after Conversion.
©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Ordering
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Ordering – General Information
All orders must be sent electronically to Frontier via VFO, UOM, or NDM.
 Note: NDM will only be accepted from customers who currently have an NDM
connection with Frontier.
Frontier published the ASR System Overview which highlights the processes and systems
to be utilized post-Conversion
ICSC Codes
ICSC Codes GT10
and GT11
Frontier will
assume ownership
of ICSC codes
‘GT10’ and ‘GT11’
ICSC Code VW01
Frontier will not assume ownership of ICSC Code ‘VW01’.
 For orders submitted via bonded or AOW/CSG GUI, Frontier will convert all
in-flight orders from ‘VW01’ to the ‘GT10’ or ‘GT11’ ICSC Codes.
 New ASRs submitted post-conversion, customers must use appropriate
‘GT10’ or ‘GT11’ ICSC code when submitting Ethernet, ATM and Frame
Relay requests.
 Post-conversion, only ICSC codes of ‘GT10’ and ‘GT11’ will be accepted.
Bonded customers must make the appropriate changes in their applications
Two Six Codes (TSCs)
 Frontier will assume Two Six Codes (TSCs). No changes will be made to embedded base
TSCs.
California: TSC = GW
Texas: TSC = GC
Florida: TSC = GS
Trunk Group Numbers (TGN)
 Frontier will assume existing Trunk Group Numbers (TGN). No changes will be made to
embedded base.
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Ordering – General Information
(continued)
Circuit Identification
 New Circuit ID prefixes will be used on newly created circuits. Inflight orders that have
already received a Firm Order Confirmation (FOC) will retain the Verizon Circuit ID and
Telco ID. No changes will be made to embedded base circuit IDs.
 New Circuit ID Telco IDs will be used on newly created circuits. Inflight orders that have
already received a FOC will retain the Verizon Circuit ID and Telco ID. No changes will be
made to embedded base circuit IDs.
 All circuit IDs will convert to the new CABS Company Code.
OCN NAME
OLD CKT NEW CKT
OLD
NEW
ID PREFIX ID PREFIX TELCO ID TELCO ID
STATE
OLD
ICSC
NEW
ICSC
FRONTIER CALIFORNIA INC.-CA (CONTEL)
CA
GT11
GT11
81
45
GTEW
FRONTIER CALIFORNIA INC.-CA (GTE)
CA
GT10
GT10
81
45
FRONTIER FLORIDA INC
FL
GT10
GT10
69
GTE-SW DBA FRONTIER SW INC.-TX (GTE)
TX
GT10
GT10
FRONTIER SOUTHWEST INC. - TX
(CONTEL)
TX
GT11
ATM, Frame Relay and Ethernet
All
VW01
9
OCN
CABS CO
FTNC
4420
7002
GTEW
FTNC
2319
7002
65
GTES
FTNC
0328
5700
12
13
GTEC
FTNC
4344
5701
GT11
12
13
GTEC
FTNC
2154
5701
GT10 or
GT11
Tariff
Level
Tariff
Level
GTEX
FTNC
ALL
Tariff
Level
©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Ordering – Post-Conversion

DS1 and DS3 UNE Loops including EELs and Dark Fiber must be submitted via ASR using SPEC Codes
of UNB1OT or UNBALL
• UNE Order Samples are available online at: http://frontier.com/wholesale/accessservices/asr-samples-by-product

UNI and EVC Orders must be submitted separately

Frontier accepts Firm (REQTYP SD/ED) Ethernet NNI/UNI ASRs only

Population of Y in the EXP field constitutes approval to bill tariffed expedite fees

Frontier does not proactively submit Outbound ASRs to external customers. Customers shall
contact Account Manager to address trunk group needs.

City Abbreviations are not accepted in address/SALI screen, full city must be spelled out.

Orders against Forborne contracts require the customer to populate the contract ID in the PNUM
field in order to receive the applicable discount, Frontier does not automatically populate PNUM
contract IDs. If a Special Construction contract, ICB or NOOF contract is also applicable, then the
customer shall populate the ICB or NOOF contract number in the CNO field.
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Ordering – Post-Conversion
(continued)
 Converting from Special Access to UNE requires a specific process to be followed,
please visit our SPUNE SWUNE Process website page for more information
 Hot Cut and Network Groom Orders will require the population of the SECLOC
Address or CLLI Code, Frontier does not support the NAG field population.
 When converting TDM services (disconnect orders) to Ethernet (install) – Customers
shall populate the Project Field with ‘TDM2ETHERNETCONV’ and Remarks must state
the new Ethernet Circuit ID that replaces the TDM circuit ID. This action avoids billing
Early Term Liability in error.
 When requesting a discounted payment plan, Frontier requires the VTA field to be
populated by the customer on the incoming ASR.
 If the product ordered requires a SPEC field to be populated, the customer is
responsible for populating the SPEC field on the incoming ASR.
 When meet point between two Frontier properties, Carriers must submit the ASR
with the ASC_EC field populated and Multiple Exchange Carriers (MEC) form attached
for all Frontier territories involved on the route.
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Ordering – Post-Conversion
(continued)
Frontier’s NC/NCI Code Job Aids are available online at
http://wholesale.frontier.com/wholesale/access-services/nc-nci-secnci-job-aids
 When ordering Premium Protected Optical Wave Service post conversion,
customers shall use the protected NC Code as published by Frontier in the
table below.
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OWS Product Description
Premium Protected NC
code
(Verizon code)
Premium Protected NC
code
(Frontier code)
ISC
OPC-
OPCP
ISC3
OPK-
OPKP
ESCON
OPB-
OPBP
2G FICON
OPE-
OPEP
4G FICON
OPD-
OPDP
2G FIBRE CHANNEL
OPJ-
OPJP
4G FIBRE CHANNEL
OPL-
OPLP
10G FIBRE CHANNEL
OPM-
OPMP
©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Inflight
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presented and copying and re-distribution are strictly prohibited.
Access Ordering - Inflight Preparation
Inflight ASRs will be uploaded to Frontier systems during Conversion. Frontier will make
the following changes as necessary:
 City Abbreviations on Inflight orders will be converted to full/proper City names.
 Special Characters . ( + & $ * ) ; / , % : # @ " ' are not supported in VFO. Frontier will
care for removing special characters from all Inflight PONs.
• Example: Inflight PON of ABCD#%EF will become ABCDEF.
Subsequent Inflight ASR Activity:
 For Bonded customers, if a supplement is required on an Inflight ASR with NAG=Y,
customer shall remove entry of Y in the NAG field and do one of the following:
• If SECLOC is a physical address, then customer to populate the QSA field and
populate the address details on the SALI form and populate LCON, LCON TEL and
LCON Email ID.
• If SECLOC is a CLLI, then customer will need to populate the SECLOC CLLI code
on the Transport form.
Note: Frontier recommends customers stop populating the NAG field now to
minimize the need for the additional steps.
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Access Ordering - Inflight Preparation
(continued)
Subsequent Inflight ASR Activity:

Frontier will support verbal supplements for Inflight PONs submitted as combo orders (EVCI
= B) – Customers must contact the Ordering Center at 888-444-2267 to request the verbal
supplement.

For inflight meet point between Verizon and Frontier in California, Frontier will continue
to provision from the existing ASR in the Frontier Ordering system. (Frontier will not load
the Verizon ASR with Inflight to prevent duplication.)

Pending Ethernet Inquiries will not be loaded to Frontier’s OSS as Inflight. Post conversion,
customers shall submit firm Ethernet ASRs for any previously submitted Ethernet Inquiries.

Frontier does not require Wireless customers submit Inquiry ASRs when turning up a new
cell site or is a new customer at an existing cell site.

Prior to conversion as desired, carriers should pull any needed copies of DLR and FOCs from
Verizon’s AOW/CSG GUI.
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presented and copying and re-distribution are strictly prohibited.
Billing
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presented and copying and re-distribution are strictly prohibited.
Access (CABS) Billing
 Frontier currently plans to consolidate into three bill cycles generating as:
• California = Cycle 5
• Texas = Cycle 20
• Florida = Cycle 25
 Existing Billing Account Numbers (BANs) will be converted to standard CABS BAN
Format. CABS BAN changes will not combine any BANs, only a BAN change will occur.
• Frontier will be sending CABS Notification letters to existing Verizon ILEC
customers in California, Texas and Florida, that will contain CABS BAN information
pertinent to each customer in CABS. CABS notification letters will be sent to the
billing contact and address currently noted on the existing Verizon bills and at
least 60 days prior to cutover.
 Special Access will continue to bill in advance.
 Invoices currently received via Bill Data Tape (BDT), File Transfer Protocol (FTP) or
Network Data Mover (NDM) will follow OBF CBOS version 54 specifications
 Invoices currently received via CD will be provided in paper format
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Billing Disputes and Inquiries Post-Conversion
 Disputes for Wholesale Markets Carriers should be submitted to
wholesale.claims@ftr.com using the Frontier Billing Claims Template
 Each customer will be assigned a single point of contact for billing and collection
inquiries
 Billing inquiries should be directed to the assigned billing claims and collections
advisor
 Please visit the Forms, Exemption Certificate page of our website for tax and
exemption forms
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presented and copying and re-distribution are strictly prohibited.
Payment Information Post-Conversion
Remittance Address
Electronic Payments
CABS:
CABS:
Frontier Communications
PO Box 92713
Rochester, NY 14692
HSBC
ABA/Routing Number: 022000020
Account Number:
590845870
Overnight Courier*:
Frontier Communications
2nd Floor
Attn: Remittance Dept.
63 Stone Street
Rochester, NY 14604
Remittance instructions should be sent to
payments@ftr.com
*Updated post-forum 01/20/2016
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Reminders / Next Steps
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Carrier Testing and Training
 E-bonded Carrier and CLEC Testing
• Four week test window – January 25, 2016 thru February 19, 2016
• Test Plans will be accepted for pre-order, order and repair transactions
• ASR/TA Testing: frontier.asr.certification@ftr.com
 VFO Training –
• Train-the-trainer sessions will be provided prior to cutover
 Customers new to VFO interested in registering for training should complete
and submit the VFO Training Registration Form by January 29, 2016
 Customers may register two participants per company
• Online Training Available 24x7 http://wholesale.frontier.com/wholesale/systemsand-online-tools/vfo-training/vfo-online-training
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Carrier Check List – January/February 2016
 Bookmark California-Texas-Florida (CTF) Acquisition 2016 Home Page
 Subscribe to Acquisition Notifications at:
http://wholesale.frontier.com/wholesale/carrier-services/california-texas-floridaacquisition-2016/subscribe-to-notifications
 Complete and Submit Frontier Connectivity Access Form if you are:
1.
Wholesale customer new to Frontier VFO or E-Bonding;
2.
Customer currently doing business with Frontier and changes or additions are
needed for activity in the properties to be acquired.
 Complete and Submit the Frontier ISP Connectivity Form if you are an ISP customer new
to Frontier VFO
 Companies New to VFO may Register for train-the-trainer sessions by January 29, 2016 –
VFO Training Registration Form
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©This document contains proprietary and/or confidential information. This document is intended only for the party to whom it is
presented and copying and re-distribution are strictly prohibited.
Q&A
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presented and copying and re-distribution are strictly prohibited.
Thank you for your
participation!
Next CTF Access Carrier Forum:
February 16, 2016, 2:00 p.m. ET
carrier.notifications@ftr.com
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