Moving to
Queensland
Transport and motoring information guide
Captain Cook Highway, Queensland
Image courtesy of Tourism and
Events Queensland
A Message from the Deputy Premier
For those new to our beautiful state or about to move here – welcome!
Queensland is abundant with beautiful scenery, friendly diverse
communities, open roads that lead to unique townships and opportunities,
and we are delighted that your journey has led you here.
As you navigate your way around your new community, our hope is that you enjoy a transport
experience that keeps you safe, satisfied and moving.
To help you find your way, we have compiled this Moving to Queensland guide which outlines the
steps to take to set up your transport options and get moving.
With a focus on providing solutions for some of the many transport queries you may have, the
guide provides clear and concise transport information and step-by-step instructions on a range
of services, all in one place. This includes things like how to register your interstate car here and
using public transport to get around.
To make it easy for you, you will also find a number of links to our online services, web pages and
forms in this guide. That’s because through understanding our customers’ needs and wants, and
moving with technology, we are reshaping the way we do business more and more to online.
To save time I encourage you to get online and enjoy our convenient, accessible services, which
can be accessed at your leisure and in the comfort of your own home.
If you do need help at any stage, our friendly customer service staff across the state are ready to
help.
We hope to see you settled in and moving around on Queensland’s interconnected transport
system soon, whether on your way to work, play or heading home to your new neighbourhood.
I hope you find this guide useful and remember – drive safely!
Jackie Trad MP
Deputy Premier, Minister for Transport, Minister for Infrastructure, Local Government and Planning
and Minister for Trade
Save time and find it online!
Where you see this symbol it means there’s a corresponding form
you’ll need to complete. To save time filling out forms at one of our
customer service centres, simply visit www.tmr.qld.gov.au, click
‘view all forms’ and find form by number (e.g. F3000).
Can’t find what you’re looking for or need more information? Visit our website at
www.tmr.qld.gov.au or call one of our friendly consultants on 13 23 80 during business hours.
Information in this booklet is current as at 9 April 2015.
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Moving to Queensland, Department of Transport and Main Roads, April 2015
Table of contents
1.0Licensing
1
Transferring to a Queensland driver licence
• How do I transfer my interstate or foreign licence to Queensland?
• What if I have a learner licence?
• How do I apply for recognition of prior driving experience?
2.0 Adult Proof of Age
2
How do I get an Adult Proof of Age Card?
3.0Registration
3
Registering a vehicle in Queensland
• How do I register a car in Queensland?
• Can I get a refund on my existing interstate registration and CTP?
Vehicle registration concessions
4.0 Safety certificates
4
How do I get a Queensland Safety Certificate?
5.0 Public transport
5
South-east Queensland
• What is a go card? How can I get a go card? How do I use a go card?
• Where can I find more information about my public transport options?
Regional Queensland
Public transport concessions
School transport
Cycling
• Motorists and cyclists
6.0 People with a disability
7
Australian Disabled Parking Permit (ADPP)
• How do I apply for an ADPP?
Taxi Subsidy Scheme (TSS)
• How do I apply for the TSS?
7.0 Help settling in
8
Motoring organisations
Tollways
Personalised plates
Traffic reports and incidents
8.0Appendix
9
Evidence of Identity (EOI) documents
Vehicle registration concessions
Taxi Subsidy Scheme (TSS) eligibility
9.0 Frequently asked questions
13
10.0 Interpreter and Indigenous/remote
15
Moving to Queensland, Department of Transport and Main Roads, April 2015
ii
1.0Licensing
Transferring to a Queensland driver licence
If you’ve recently moved to Queensland from interstate or overseas, you’ll need to transfer your licence*. You can
apply for a Queensland driver licence to be mailed to you (for the same class as your interstate or foreign licence) by
visiting a Transport and Main Roads service centre. To find your nearest centre, visit www.qld.gov.au/tmrcentres.
How do I transfer my interstate licence?
You have three months to obtain a Queensland licence if moving from interstate
(Australian Defence Force personnel and immediate family are exempt – see page 13).
1. Ensure you have adequate evidence of identity, including proof that you live
in Queensland (refer to page 9 for a list of acceptable documents)
2. Complete the Driver Licence Application/Renewal form (F3000)
3. Visit a Transport and Main Roads service centre with your interstate driver
licence, your evidence of identity and your completed form
4. Pay the licence fee if applicable (www.qld.gov.au/driverlicencefees). The cost depends on how long you
want your Queensland driver licence for. If you have more than six weeks left on your interstate licence,
you’ll get a Queensland licence with the same expiry for free.
How do I transfer my foreign licence?
Permanent residents have three months to obtain a Queensland licence. Temporary Visa holders can continue
to drive on their foreign licence.
1. Ensure you have adequate evidence of identity, including proof that you live in Queensland (refer to page
9 for a list of acceptable documents)
2. Complete the Driver Licence Application/Renewal form (F3000)
3. Visit a Transport and Main Roads service centre with your foreign licence, your evidence of identity and
your completed form. Please bring a recognised English translation (if needed) from a translator approved
by the National Accreditation Authority for Translators and Interpreters (NAATI) (www.naati.com.au)
4. You’ll need to pass a written and/or practical driving test, unless you hold a New Zealand licence, a licence
from an Austroads Recognised Country OR if you’re over 25 and from one of the Austroads Experienced
Driver Recognition Countries. For a list of Austroads Recognised and Experienced Driver Recognition
Countries, visit www.qld.gov.au/transferforeignlicence.
5. Pay the licence fee (www.qld.gov.au/driverlicencefees). The
cost depends on how many years you want your licence for.
Queensland motorists are legally
*Once issued with a Queensland licence, you can no longer drive with
your interstate or foreign licence in Queensland. International Driving
Permits are not recognised as a valid licence in Queensland.
1
required to maintain certain
distances when passing cyclists.
See page 6 for more information.
Moving to Queensland, Department of Transport and Main Roads, April 2015
What if I have a learner licence?
Queensland licence holders under 25 are required to complete 100 hours of supervised driving to progress to a
provisional licence. Learner licence holders who have moved to Queensland from interstate or New Zealand can
apply for recognition of prior driving experience in Australia or New Zealand (up to the full 100 hours, including
10 hours of night driving). Foreign learner licence holders can only apply for up to 50 hours supervised driving
done in an Austroads Recognised Country (see the list at www.qld.gov.au/transferforeignlicence. They will then
need to complete 50 additional supervised hours in Queensland to fulfil the requirements.
How do I apply for recognition of prior driving experience?
1. You must be at least 17 years old to sign the application
2. You must hold or have held an interstate, New Zealand or Foreign* class C learner licence
3. Ensure you have supporting evidence of prior driving experience (e.g. receipts from a driving school, signed
statement on a letterhead from a driving school, any logbook or document that records similar information
to a Queensland learner logbook, etc)
4. Complete a Prior Driving Experience Application form (F4450)
5. Either:
a) If you’re submitting F4450 with a Queensland learner logbook, both items must be lodged along with
your supporting documents at an Australia Post outlet
b) If you’re submitting F4450 without a Queensland logbook, you must lodge this application with your
supporting documents by registered mail to the address listed on the form
*From a recognised country (up to 50 hours only) – see the list at www.qld.gov.au/transferforeignlicence.
For more information on licence types, visit www.tmr.qld.gov.au/licensing.
2.0 Adult Proof of Age
The Adult Proof of Age Card provides proof of age for Queenslanders
18 years or older and establishes an ideal form of identity for people
who don’t hold a driver licence or passport.
How do I get an Adult Proof of Age Card?
1. You must be at least 17 years and 11 months of age to apply
2. Ensure you have adequate evidence of identity documents (refer to page 9)
3. Complete the Adult Proof of Age Card Application/Replacement form (F4772)
4. Visit a Transport and Main Roads service centre with your evidence of identity, completed form and money
to pay the fee (www.qld.gov.au/driverlicencefees).
If you apply before turning 18, your card will be sent to the centre where you applied and you’ll be contacted
when it’s available. You will not be able to collect your card until you turn 18. If you’re 18 or older when you
apply, your card will be sent to your mailing address within 14 days.
Moving to Queensland, Department of Transport and Main Roads, April 2015
2
3.0Registration
Registering a vehicle in Queensland
How do I register a car in Queensland?
If you buy a second-hand vehicle privately or bring your car from
interstate, please follow the steps below. Upon taking up residence
in Queensland, you have 14 days to register your vehicle (Australian
Defence Force personnel and immediate family are exempt – see page 13).
1. Obtain an original copy of the current Queensland Safety Certificate (refer to page 4)
2. Ensure you have adequate evidence of identity, including evidence of your Queensland residential and/or
garaging address (refer to page 9 for a list of acceptable documents)
3. If you’ve never held a Queensland licence (and you’re not
Save yourself some time
applying for one), you’ll need to complete a New Customer
If you plan to get a Queensland driver
Application (Individual) form (F3503) – check the form for
licence, please apply for this while in the
additional requirements which may apply
centre before registering your vehicle.
4. Either:
a) If you’re buying a second-hand vehicle in Queensland, complete a Vehicle Registration Transfer
Application form (F3520) – check the form for additional requirements which may apply
b) If you’re bringing your car from interstate, complete a Vehicle Registration Application form (F3518) –
check the form for additional requirements which may apply
5. Registration concessions are available for eligible customers. Refer to page 11 for a comprehensive list
6. Bring all of these documents into a Transport and Main Roads service centre (www.qld.gov.au/tmrcentres)
and pay the registration costs (www.qld.gov.au/regoquote). For more information, visit
www.qld.gov.au/vehicleregistration.
If you’re buying a vehicle from a licensed motor dealer, the transfer of registration and Compulsory Third
Party (CTP) insurance (www.maic.qld.gov.au) is generally
arranged for you. If this occurs, you’ll need to:
You can check a vehicle’s registration
• provide evidence of identity (such as a Queensland
online or via the free QLD Rego Check
driver licence, otherwise refer to page 9 for a list of
mobile app, which can be downloaded
acceptable documents)
• refer to pages 4 and 11 if you think you’re eligible for
using iTunes or Google Play.
a registration concession (you’ll need to let the
dealer know and provide evidence that you qualify)
• pay the registration costs (www.qld.gov.au/regoquote) if applicable.
If a dealer hasn’t arranged for the vehicle’s registration to be transferred, then this must be done at a Transport
and Main Roads service centre. All registered light vehicles sold require a current Queensland Safety
Certificate to be obtained and displayed from the moment they’re offered for sale.
Can I get a refund on my existing interstate
registration and CTP?
When registering your vehicle in Queensland, you’ll
be given a receipt for surrendering your interstate
number plates. Please contact the interstate
authority where your vehicle was previously
registered so they can advise of the process for
obtaining a refund. Refer to page 14 for a list
interstate authorities and their contact details.
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Moving to Queensland, Department of Transport and Main Roads, April 2015
Vehicle registration concessions
The table below includes details on applying for common registration
concessions. You’ll need to provide evidence that you qualify for a concession
when applying. Some concessions require additional forms to be completed
(check the specific concession for which you intend to apply). For a full list of
concessions and how to apply, refer to page 11.
Concession type
Queensland Seniors Card
Queensland Pensioner Concession Card
Queensland Veterans and Prescribed
Service Persons
How to apply
Complete the Registration Concession Application form (F3937)
and take it to your nearest Transport and Main Roads service centre.
You’ll also need to show your Queensland Seniors Card or Pensioner
Concession Card, or letter from the Department of Veterans Affairs
confirming your level of incapacitation or impairment.
4.0 Safety certificates
A Queensland Safety Certificate (also referred to as a ‘roadworthy’ certificate) is issued after a vehicle passes a
minimum safety standard inspection.
Queensland Safety Certificates are required to be obtained and
displayed on any registered light vehicle from the moment it’s offered
for sale. You’ll also need to obtain a Queensland Safety Certificate if
you’re transferring your vehicle’s registration from interstate.
How do I get a Queensland Safety Certificate?
Safety certificates can only be issued by Approved Inspection Stations.
These are service stations, garages or workshops approved by the
Queensland Government. If you have difficulty locating an Approved
Inspection Station, please phone 13 23 80 during business hours.
Safety certificate fees vary depending on the type of vehicle. For current
fees, visit www.qld.gov.au/aisfees.
Note: a safety certificate inspection is not a comprehensive mechanical
inspection of a vehicle. Before you purchase a used vehicle, it is
recommended you contact a motoring group for a full mechanical
inspection of the vehicle.
Moving to Queensland, Department of Transport and Main Roads, April 2015
4
5.0 Public transport
South-east Queensland
Getting around south-east Queensland using public transport is easy. You can travel on TransLink’s bus, train,
ferry and tram network in south-east Queensland using go card or a single paper ticket.
What is a go card?
A go card will allow you to travel seamlessly on all TransLink bus, train, ferry and tram services, including
Airtrain. It’s cheaper compared to the cost of a paper ticket, is easily topped up, offers great travel benefits and
you can register your card to protect your travel balance if it’s lost or stolen.
There’s a go card type for the whole family. You can choose:
• Child
• Concession
• Adult
• Senior
How can I get a go card?
Buy your go card from translink.com.au, call 13 12 30 or visit a local retailer. Find your closest retailer by
visiting www.qld.gov.au/buygocard.
How do I use a go card?
Always touch on and touch off for your go card to automatically calculate
the best available fare for your journey, including any transfers, savings,
or discounts applicable. Touch on by touching your go card flat to the card
reader as you board a bus or ferry, or enter a train or tram station. Don’t
forget to touch off again when you exit.
Where can I find more information about my public transport options?
TransLink can help you get where you need to go. Visit translink.com.au for TransLink’s journey planner,
regular service updates, timetables and more. You can also call 13 12 30 for help using public transport.
Regional Queensland
There are a range of public transport options available to help you get around towns in regional Queensland.
For information about urban bus services in Cairns, visit translink.com.au/cairns or contact the TransLink Call
Centre 24 hours a day, 7 days a week on 13 12 30. To search for timetables or find more information about
urban transport services anywhere in regional Queensland except Cairns, visit www.qld.gov.au/qconnect.
Public transport concessions
The Queensland Government offers a range of concessions on public
transport services in south-east Queensland and on regional bus
services. Concession fares are available for children (aged 5–14),
school and tertiary students, pensioners, seniors and Australian
Defence Force Veterans. When travelling on a concession fare, you
need to have your valid concession entitlement card(s) with you. For
more information about public transport concessions, visit
www.qld.gov.au/gocardconcessions.
Don’t forget - you may also be eligible for a
registration concession! Go to page 11 to find out.
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Moving to Queensland, Department of Transport and Main Roads, April 2015
School transport
Students can catch regular TransLink services or special school buses to and from their school. Use the school
timetables search to find out about all school services. TransLink tickets and go cards can be used on all
TransLink school services. Normal fares apply. For more information, visit www.qld.gov.au/schooltransport.
Cycling
Under the Queensland road rules (www.qld.gov.au/roadrules) bicycles are considered vehicles, so people
riding bicycles must obey all the general road rules as well as the specific road rules for cyclists. All
Queensland cyclists are also required by law to wear a helmet when riding a bicycle.
For information about rules that apply specifically to cyclists, visit www.qld.gov.au/cyclingrules. For access to
council bike maps, visit www.qld.gov.au/cyclingmaps.
Motorists and cyclists
Motorists must stay wider of cyclists by giving a minimum of:
• 1m when passing a cyclist in a 60km/h or less zone
or
• 1.5m where the speed limit is over 60km/h.
For more information, visit www.qld.gov.au/sharetheroad.
Moving to Queensland, Department of Transport and Main Roads, April 2015
6
6.0 People with a disability
Australian Disabled Parking Permit (ADPP)
A disability parking permit is granted to applicants when their ability to walk is
severely restricted by a medical condition or disability. Transport and Main Roads is
responsible for the administration of the Australian Disability Parking Permit (ADPP)
for Queensland residents.
How do I apply for an ADPP?
1. Complete section 1 of the Australian Disability Parking Permit Application (Individual) form (F4814).
An agent/parent/carer may complete the form if the applicant is under 18 or unable to do so
2. Ask the applicant’s medical practitioner or occupational therapist to complete section 2 of the application
3. Lodge the application and pay the appropriate non-refundable fee (www.qld.gov.au/disabilityparking) at
any Transport and Main Roads service centre (www.qld.gov.au/tmrcentres) or by mail (including fee in the
form of a cheque or money order) to:
Department of Transport and Main Roads
Disability Parking Permit Scheme
PO Box 525
Fortitude Valley Qld 4006
Taxi Subsidy Scheme (TSS)
The Taxi Subsidy Scheme (TSS) provides an affordable and accessible transport option for people with a
disability who experience profound difficulties using other modes of public passenger transport. For more
information about the TSS, call 1300 134 755.
How do I apply for the TSS?
1. Check your eligibility for the scheme (refer to page 15)
2. Complete part A of the Taxi Subsidy Scheme Application form (F2330)
3. Visit your doctor or specialist and have them complete part B and part C of the application
4. Ensure you have two passport size photographs of yourself
5. Mail your completed application and two photographs to the address specified on the form.
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Moving to Queensland, Department of Transport and Main Roads, April 2015
7.0 Help settling in
Motoring organisations
The Royal Automobile Club of Queensland (RACQ) is a member of the Australian Automobile Association, that
provides its members with motoring services such 24 hour roadside assistance. For more information, visit
www.racq.com.au or call 13 19 05 (available 24 hours a day).
Tollways
The Queensland Toll Roads website provides everything you need to know about travelling on toll roads in
Queensland, including information about the state’s two toll road operators AirportlinkM7 and go via. For more
information visit www.queenslandtollroads.com.au, or you can refer to the website of a particular toll road
operator at www.airportlinkM7.com.au or www.govia.com.au.
Personalised plates
Personalised number plates are available in a range of colours, themes and styles. For more information or to
create your own plate, visit www.ppq.com.au or call 13 63 56 from 8.30am–5pm (Monday–Friday, Queensland
callers only).
Traffic reports and incidents
You can find current traffic and road conditions for major roads in Queensland by visiting the 13 19 40 traffic
and travel information website (www. 131940.qld.gov.au) or by calling the traffic report line on 13 19 40.
Moving to Queensland, Department of Transport and Main Roads, April 2015
8
8.0 Appendix
Evidence of Identity (EOI) documents
You can provide evidence of your identity by showing one of the below Queensland issued documents:
• current driver licence or one that has expired less than two years ago
• adult proof of age card
• industry authority card; or
• marine licence.
If you don’t have these you’ll need to present three original evidence of identity documents, including:
• 1 category A document + 2 category B documents; or
• 2 category A documents + 1 category B document.
If the name on any of your category A or B documents differs, you must also provide evidence of your name change,
i.e. you must show an original, official document (see the ‘Evidence of name change documents’ on page 10). You’ll
also have to show additional documents if your Queensland address is not shown (see the table on page 10).
At least one of your category A or B documents must show your signature. All documents must be originals –
photocopies and certified copies are not acceptable.
Category A Document
Status
Australian photo driver licence
Current or expired less than 2 years
Australian birth certificate – full, not an extract or commemorative certificate
N/A
Bicentennial birth certificate – issued for births in 1988
Current
Australian citizenship or naturalisation certificate
Current
Department of Immigration and Citizenship:
• Certificate of Evidence of Resident Status
• Visa Evidence Card – with PL056 visa label attached
Current
Department of Immigration and Border Protection
• Permanent Resident Evidence ImmiCard
• Evidence of Immigration Status ImmiCard
• Document for travel to Australia
• Temporary Resident Visa
Note: an Electronic Travel Authority is not an acceptable EOI document
Valid up to 5 years after issue
Queensland or Australian Federal Police officer photo identity card
Current
Queensland government issued photographic high risk work licence
Current or expired less than 2 years
Australian or foreign passport
Current or expired less than 2 years
Department of Foreign Affairs and Trade Document of Identity
Current or expired less than 2 years
Laminated Queensland accreditation:
• Driver/rider trainer, pilot/escort vehicle driver, dangerous goods driver, tow
truck driver/assistant certificate
• Bus, taxi or limousine driver
Current or expired less than 2 years
Queensland 18+ card (laminated)
Issued after 1 January 1992
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Moving to Queensland, Department of Transport and Main Roads, April 2015
Category B Document
Status
Australian Defence Force photo identity card - excluding civilians
Current
Australian firearm licence - with photo
Current
Queensland issued Australian security guard or crowd controller licence - with photo
Current
Queensland issued Department of Veterans’ Affairs or Centrelink Pensioner Concession card including Health Care cards
Current
Queensland issued educational institution student identity document - must include photo and/or
signature
Current
Debit or credit card - must include signature and embossed or printed name. If your card does not
have your name or you have a passbook, your bank will need to provide a supporting letter confirming
your full name and address linked to that account
Current
Medicare card
Current
Interstate government-issued or government-approved proof of age card
Current
Evidence of name change documents
Status
Australian marriage certificate (not a ceremonial certificate)
Issued by relevant Registrar of Births, Deaths and Marriages
Australian civil partnership/relationship certificate
Issued by relevant Registrar of Births, Deaths and Marriages
Australian Change of Name certificate
Issued by relevant Registrar of Births, Deaths and Marriages
Australian birth certificate (amended with/without notations) Issued by relevant Registrar of Births, Deaths and Marriages
Divorce papers (must show the name being reverted to)
Issued by relevant court
Deed poll
Issued before 1 February 2004
You can use an official overseas marriage certificate (must show an official crest and registration number) if you
also provide:
• 1 category A document in your married name; or
• 2 category B documents in your married name.
If your residential address does not appear on your category A and/or B document, you will need to present a
Queensland residential and/or garaging address document (below).
Evidence of Queensland residential and/or garaging address documents
Status
Contract of property purchase, lease/rental document, mortgage/land ownership certificate
Current
Electricity, gas or telephone account
Current
Queensland local government rates notice; Queensland Land Tax valuation notice; Australian
electoral document
Current
Queensland vehicle registration notice or certificate; Queensland driver licence renewal notice Current
Bank statement issued within the last six months (with corresponding debit or credit card)
Issued within last 6 months
Australian Tax Office (ATO) assessment/tax file number confirmation notice. To avoid
identity theft, the ATO recommends you block out your tax file number before presenting this
document
Current or previous financial
year
If you cannot show a required evidence of identity document, you can get advice by:
• calling 13 23 80 from Monday to Friday, 8am–5pm
• visiting a Transport and Main Roads service centre.
Moving to Queensland, Department of Transport and Main Roads, April 2015
10
Vehicle registration concessions
Concession type
How to apply
Seniors Card holders
Pensioner Concession Card holders
Veteran and Prescribed Service Persons
Complete the Registration Concession Application form (F3937)
and take it to your nearest Transport and Main Roads service
centre. You’ll also need to show your Queensland Seniors Card
or Pensioner Concession Card, or letter from the Department
of Veterans Affairs confirming your level of incapacitation or
impairment.
Primary producers and co-operative
associations
Complete the Registration Concession Application form (F4517)
and take it to your nearest Transport and Main Roads service
centre.
Complete an Assessment for a Charitable or Community Service
Concession Application form (F4508). You must provide all
the documents listed on the form before your application can be
considered. Send your application to:
Charitable or community service
organisations
Registration Policy Unit
Registration and Licensing
PO Box 673
Fortitude Valley Qld 4006
Local governments
Complete the Vehicle Registration Application form (F3518). The
representative from a local government authority is required
to provide proof such as a business card or identification, or a
document from the organisation. They must also provide their
personal identification, such as a driver licence, to enable them to
register a vehicle in the name of the local government.
Restricted areas in Queensland
Complete the Registration Concession Application form (F4517).
Concessions are available for vehicles that are used and garaged
in certain restricted areas only, including Arukun Shire, areas
of the Doomadgee Shire Council, Kowanyama Shire Council,
Pormpuraaw Shire Council, Yarrahbah Shire Council, a coastal
island that is not joined to the mainland by bridge, the area north
of the Archer River from the western to the eastern end of the river
and the area north of a straight line from the eastern end of the
Archer River to Friendly Point.
Special interest vehicles such as classic and
vintage cars, street rods or historic vehicles
Complete the Registration Concession Application form (F3937).
You will also need to supply evidence of current club membership
with a Queensland incorporated vehicle club and certification
from a dating officer of the vehicle’s authenticity and year of
manufacture.
Vehicles used solely to cross roads within an Complete part A (restricted area concession) of the Registration
agricultural property
Concession Application form (F4517).
Vehicles used solely to travel between
Complete part A (restricted area concession) of the Registration
two agricultural properties or two mining
Concession Application form (F4517).
properties directly across the road from each
other
Vehicles used solely for fencing of primary
Complete part A (restricted area concession) of the Registration
producer’s property
Concession Application form (F4517).
Vehicles built for mineral, oil or water
Complete the Registration Concession Application form (F3630).
exploration
Vehicles built to carry well boring equipment Complete the Registration Concession Application form (F3630).
Vehicles used in bee keeping
Complete the Registration Concession Application form (F3630).
Vehicles used by bona fide prospectors in a
remote area (not miners)
Complete the Registration Concession Application form (F3630).
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Moving to Queensland, Department of Transport and Main Roads, April 2015
Taxi Subsidy Scheme (TSS) eligibility
To be eligible for the Taxi Subsidy Scheme (TSS) you must:
• be a permanent Queensland resident
• fully meet at least one of the eligibility criteria listed below:
• physical disability requiring dependence on a wheelchair for all mobility outside the home
• severe ambulatory problem that cannot functionally be improved and restricts walking to an
extremely limited distance
• total loss of vision or severe visual impairment (both eyes)
• intellectual impairment or dementia resulting in the need to be accompanied by another
person at all times for travel on public transport
• severe emotional and/or behaviour disorders with a level of disorganisation resulting in the
need to be accompanied by another person at all times for travel on public transport.
Once approved, your smartcard will be valid for a maximum of five years. You must reapply before your current
smartcard expires. If your disability is of a temporary nature, temporary membership may be granted for a period of
6 to 12 months, after which you must reapply.
Moving to Queensland, Department of Transport and Main Roads, April 2015
12
9.0 Frequently asked questions
Do I need to change my registration and driver licence when I move to Queensland? If so, when?
Foreign licence holders who have become permanent residents and people who have moved to Queensland
from interstate have three months to obtain a Queensland licence. Temporary Visa holders can drive on their
foreign licence provided their licence remains valid.
Vehicle registration will also need to be changed to Queensland within 14 days of taking up permanent
residency. If you intend to apply for a Queensland licence and register a car in Queensland, make sure you
obtain your licence first to help save time (refer to page 1).
Note: If you’re a member of the Australian Defence Force (ADF) and have been relocated to Queensland for
work, you’re not required to change over your registration or driver licence to Queensland until they’re due
to expire. However, don’t forget to advise your previous registration or licence issuing authority of your new
Queensland address. This also applies to the immediate family of ADF personnel who hold a current ADF
Identify Card. You’ll also need to carry your ADF Identity Card with you at all times when driving, until you
change your registration and/or licence over to Queensland.
Where do I go to change over my registration and driver licence?
You need to visit a Transport and Main Roads service centre to change over your registration and your driver
licence. Check our online service centre locator at www.qld.gov.au/tmrcentres to find your nearest service
centre. Not all outlets offer the full range of services, so please check the centre’s details to make sure it offers
the services you require. Alternatively, call us on 13 23 80 to speak to one of our customer service consultants.
How much will it cost to register my vehicle?
You can get a quote on the cost of registering your vehicle or vessel by using our online registration tool. If
the registration is in the same name it was previously in or it’s in your spouse’s name, then stamp duty is not
payable (refer to page 3). For more information and to use the quote tool, please visit
www.qld.gov.au/regoquote.
Do I need to purchase my Compulsory Third Party (CTP) insurance separately?
CTP insurance is compulsory and covers personal injury arising from an accident. There are a number of
licenced CTP insurers in Queensland and each have different premiums. You don’t need to purchase your
CTP separately if your vehicle is currently registered, as you can nominate your preferred CTP provider on the
application form when you register your vehicle (refer to page 3). For information on CTP insurance and to get a
quote, please visit www.qld.gov.au/ctpcalculator.
Why can’t I continue to use the Compulsory Third Party (CTP) I’ve already got on my car
interstate, in the same way that I can use comprehensive insurance?
As CTP is compulsory, when you register a car in Queensland your CTP period must match the period of time
you register the vehicle (usually 6 or 12 months). Unfortunately, existing interstate CTP cannot be aligned with
new registration in Queensland and there can be policy differences between states which impact on coverage.
This means that you cannot transfer your CTP and will need to take out CTP in Queensland (refer to page 3).
Where can I surrender my number plates?
You can surrender your plates at any Transport and Main Roads service centre. Ensure you’re given (and
keep) a ‘surrender number plates’ receipt, as you may need this if seeking a refund for any unused portion of
registration from another authority. For more information visit www.qld.gov.au/tmrcentres.
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Moving to Queensland, Department of Transport and Main Roads, April 2015
How do I get money back on my existing interstate registration and CTP?
Contact your previous interstate authority and insurer to discuss any potential refunds.
Interstate authority
Website
Phone
Australian Capital Territory
www.rego.act.gov.au
13 22 81
New South Wales
www.myrta.com
13 22 13
Northern Territory
www.transport.nt.gov.au
1300 654 628
South Australia
www.sa.gov.au
13 10 84
Tasmania
www.transport.tas.gov.au
1300 851 225
Victoria
www.vicroads.vic.gov.au
13 11 71
Western Australia
www.transport.wa.gov.au
13 11 56
What proof of identity will I need?
You need to provide proof of identity (also called evidence of identity) before you can get a Queensland driver
licence (refer to page 9). For a list of acceptable evidence of identity documents, visit
www.qld.gov.au/driveridentity.
What can I use as proof of my new address in Queensland?
A range of documents are considered acceptable proof of your new address in Queensland (refer to page 10).
For a list of acceptable evidence of address identity documents, visit www.qld.gov.au/driveridentity.
Need more information?
Visit our website at www.tmr.qld.gov.au or call one of our consultants on 13 23 80 during business hours.
Call disclaimers
13 23 80 – for the Department of Transport and Main Roads’ Call Centre number, check with your service
provider for call costs. International callers please phone +61 7 3405 0985.
1300 and other 13 numbers – check with your service provider for call costs.
1800 numbers – free call from anywhere in Australia, call charges apply for mobile phones and payphones.
Check with your service provider for call costs.
Moving to Queensland, Department of Transport and Main Roads, April 2015
14
10.0 Interpreter and Indigenous/remote
Interpreter services
If you need an interpreter, call the Translating and Interpreter Service (TIS) on
13 14 50 and have them contact the Department of Transport and Main Roads
on 13 23 80.
For more information about the TIS, visit the website at www.tisnational.gov.au.
If you are deaf, or have a hearing or speech impairment:
• Teletypewriter (TTY) users phone 13 36 77, then ask for 13 23 80
• Speak-and-listen users phone 1300 555 727, then ask for 13 23 80
• Internet relay users connect to the National Relay Service, then ask for 13 23 80.
Accessing services in remote and Indigenous communities
Moving to far north Queensland, the Gulf or Torres Strait Islands and can’t get to a service centre? The
Department of Transport and Main Roads has an Indigenous Driver Licensing Unit (IDLU) based in Cairns,
which takes licensing services to remote areas where residents are unable to attend a service centre.
The IDLU provides a range of services including learner driver licence testing, practical driver testing for cars
and trucks, driver licence replacements and renewals as well as issuing Adult Proof of Age cards.
For more information, visit www.qld.gov.au/indigenousdriverlicence or contact the IDLU by phone on
1800 130 886 or email at idlu@tmr.qld.gov.au.
Mount Isa, Queensland
Image courtesy of Tourism
and Events Queensland
15
Moving to Queensland, Department of Transport and Main Roads, April 2015
Notes
Moving to Queensland, Department of Transport and Main Roads, April 2015
16
Save time,
jump online!
www.tmr.qld.gov.au
Vehicles and
registration
Licensing
•
•
•
•
Renew and replace driver licence
Check demerit points
Apply for traffic history
Report a medical condition
Tests, bookings and
change of address
•
•
•
•
•
Change your address
Practise general road rules test
Book or reschedule practical driving test
Practise/complete hazard perception test
Book or reschedule a vehicle inspection
•
•
•
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Check registration status
Renew registration
Get a registration quote
Change compulsory third party
insurer/input tax credit entitlement
Fines and
infringements
• Pay a fine or infringement
• Pay a camera detected offence
notice
• Make a demerit point enforcement
choice
www.tmr.qld.gov.au | www.qld.gov.au