1 SURVEY OF THE TRAINING PROGRAMMES AND INSTITUTIONS FOR LOCAL HUMAN RESOURCES IN GHANA Joseph R.A. Ayee, Professor/Dean, Faculty of Social Studies, University of Ghana, Legon 1.0 Introduction Training in the public sector in Africa has become important because the public service is expected by its customers and clients to provide value-for-money service. Public services have been called upon to respond to greater demands of effectiveness and efficiency than ever before. Stakeholders and users of the products of the public service have called for greater emphasis on the institutional effectiveness, and specifically, on the enhancement of training of public servants. This is grounded in the belief that the quality of services rendered by the public service is directly influenced by the quality of staff in training institutes and the pedagogical and curricula used. In essence, the quality of personnel of the public service and its ability to provide value-for-money service strongly depend on the strengths and excellence of staff in training institutes and a new approach to pedagogical methods and curricula (Ayee, 2001). Decentralization of human resource management (HRM) is to enable the DAs to make staff locally accountable, allocate staff where need is greatest, manage its financial resources, attract and retain skilled staff and build their own organizational capacity. Ghana currently has 285,000 civil servants out of which 25% work at the local level. Of the 25% personnel at the local level, 60% lack the requisite expertise to perform their functions. This has become a thorny issue in the decentralization programme. Consequently, capacity building institutions such as the Ghana Institute of Management and Public Administration (GIMPA), Institute of Local Government Studies (ILGS) and the Management Development Productivity Institute (MDPI) have been established to train personnel for the decentralized bodies. Programmes being run by these institutions include financial management, personnel administration, budgeting and accounting, strategic planning, policy making and management, administrative law, etc. Against this background, this paper examines the training programmes and institutions set up in Ghana to build the capacity of local human resources. In doing so, the paper discusses the following issues: i. ii. iii. iv. v. vi. vii. The evolution, aims and structure of the institutions; The training programmes of the institutions; The pedagogical methods used; The profile of the teaching staff; The profile of participants; The impact of the training programmes; The deficiencies of the training programmes; and 2 viii. Recommendations to address the deficiencies Before we deal with these issues, it will pertinent for us to define training and shed some light on the methodology used to collect data for the paper. 2.0 Training According to Mintzberg (1979), training refers to the systematic development of the knowledge, attitudes and skills of an employee. It is generally concerned with the acquisition of knowledge, skills and competencies to ensure an effective and efficient performance of the employee. It is expected to meet a range of objectives, notably, skills development, upgrading and socialization into the ethos of either the public or private service. Being a development process, training is sequential; each part of a training programme should be inextricably linked, dependent on or influential to the other (Dotse, 1991). Notwithstanding this, training in most African countries is treated as a discrete event, not part of an overall programme of organizational development (Paul, 1983). Consequently, there are few training policies and programmes that will lay down the principle of mandatory training and re-training of staff. 3.0 Methodology We selected for study three leading institutions that train middle and high-level human resources in Ghana. They are the Ghana Institute of Management and Public Administration (GIMPA), the Institute of Local Government Studies (ILGS) and the Management Development and Productivity Institute (MDPI). They have the pedigree for training personnel for both public and private institutions. In addition, two of them, GIMPA and the MDPI were established in 1961 and 1967 respectively. Therefore in terms of longevity and experience in training human resources GIMPA and MDPI become veritable laboratories for investigation. For comparative purposes, we also decided to select the ILGS because of all the three institutions, it is the youngest, having been established in 1999. With this selection it will be possible to compare the training programmes, pedagogy and staff quality of both the old and new institutions and their impact on human resources training. A survey of the three institutions was conducted between August and November 2006. We interviewed twelve (12) officials comprising heads and lecturers of the institutions and twenty (20) participants who attended the training programmes of the institutions. In addition to the interviews, we consulted various documents such as annual reports, handbooks containing the training programmes and courses offered by the institutions and legislation that created the institutions. 3 4.0 The evolution, objectives and structure of the institutions This section is devoted to highlighting the historical evolution, objectives and structure of the three institutions, namely, (i) The Ghana Institute of Management and Public Administration (GIMPA); (b) the Management Development and Productivity Institute (MDPI); and (c) the Institute of Local Government Studies (ILGS). 4.1 The Ghana Institute of Management and Public Administration (GIMPA) The Ghana Institute of Management and Public Administration (GIMPA) was established in 1961as a joint Ghana Government and United Nations Special Fund Project. It was originally the Institute of Public Administration and was entrusted, among other functions, with the responsibility of training new entrants into the administrative class and analogous grades of the civil service. This responsibility has, however, slightly changed given its new status as a non-subvented institution, which no longer depends on government subvention to pay staff and finance its activities. We will return to this later when we look at its objectives and functions. In 1966, the joint sponsorship ended and the UN formally handed over the Institute to the Government of Ghana. The Institute is redesignated the Ghana Institute of Management and Public Administration in 1969 to reflect its enlarged focus of developing the public administrative system and producing civil servants with administrative and professional competence to plan and administer national, regional and local services ((GIMPA, 2003). Vision Its vision is to be a world class centre of excellence for training, consultancy and research in leadership, business management and public administration, using top class and motivated staff with state-of-the-art facilities (GIMPA 2005: 1). Mission Its mission is to maintain a Centre of Excellence for training in public and business administration, by continuously enhancing the capability of middle and top level executives in public and private sectors, as well as Non-Governmental Organizations (NGOs) both in Ghana and internationally to manage their institutions and enterprises efficiently and effectively. Its overall goal therefore is to become the best Management Development Institute in sub-Saharan Africa, known for quality programme delivery in Leadership, Management and Administration (GIMPA, 2005: 2). Objectives and functions According to the GIMPA Act, Act 676, 2004 the main objective of GIMPA is to “train public servants of Ghana and to provide education, training and services in the fields of leadership, management and public administration for the public sector, private sector and non-governmental organizations”. To achieve this objective, the Institute is enjoined to perform the following functions: (a) promote education, training and services in the fields of leadership, business management and administration; (b) provide professional, unbiased and dedicated advisory support services to various areas of Government to enhance their capacity for sustainable development; (c) promote the development of 4 managerial skills for the persons employed in the public and private sectors and nongovernmental organizations and create awareness of the need for education, training and the provision of services in the fields of leadership, management and administration as a necessary requirement for maintaining the vitality of organizations in the development of the economy; (d) promote the use of information technology as an essential tool to increase competitive advantage, and enhance output for national development; (e) assist Ghanaian enterprises through cost effective education, training and the provision of services, research and consultancy to achieve efficient management, increase productivity and effective cost control; (f) promote understanding and co-operation between public and private sector institutions in respect of public administration and management obligations; and (g) offer courses leading to the award of certificates, diplomas and degrees in the Institute’s area of competence subject to such conditions as the authorities responsible for tertiary education in the country shall direct (Republic of Ghana, 2004). Governance structure The main governance structure, which is responsible for policy making and appointment of key staff, is the Council. It consists of 11 members, three of whom appointed by the government with as chairman. Other members who are ex-officio are the chairperson of the Public Services Commission, the Head of the Civil Service, the Executive Secretary of the National Council on Tertiary Education, the Executive Chairman of the State Enterprises Commission and the Rector of the Institute. There is one representative each from some of the publics of GIMPA, namely, the Association of Ghana Industries, the Alumni Association and Senior Member of staff. Below the Council is a Management Board and an Academic Board. The Management Board is chaired by the Rector and consists of all Deans and Senior Management. It is responsible for day-to-day management of the Institute. The Academic Board, which is responsible for academic issues, is also chaired by the Rector. 4.2 The Management Development and Productivity Institute (MDPI) The Management Development and Productivity Institute (MDPI) was established in October 1967 under a joint Ghana Government, United Nations Development Programme (UNDP) and International Labour Organization (ILO) Project. The MDPI replaced its forerunner, the National Productivity Centre (NPC) which had been established in June 1964 by the Kwame Nkrumah’s Convention People’s Party (CPP) government as part of the then National Planning Commission. It was incorporated as a parastatal by Legislative Instrument (LI) 1077 of July 1976. The Institute was formally handed over to the Ghana Government by the UNDP and ILO in 1977 when the joint sponsorship ended (MDPI, 2006). Vision Its vision is to be a market leader in productivity improvement strategies development and the promotion of best management practices. Mission 5 Its mission is to promote increased productivity in both public and private organizations in Ghana to enable them contribute to the growth of the economy on a sustainable basis. Objectives and functions The MDPI has three objectives. They are (i) to embark upon practical aspects of training and problem solving with a view to building up managerial capacity and promoting increased productivity; (ii) to offer consultancy services to improve organizational efficiency and effectiveness; and (iii) to conduct macro and micro economic studies, enquiries and research to determine suitable management techniques and practices to improve and develop the standard of management in all aspects (Republic of Ghana, 1976). To achieve these objectives, the MDPI organizes management training programmes, conferences, workshops and seminars for personnel from all sectors of industry and commerce in various fields, including general management, financial management, industrial engineering, project management, marketing management, transport management, small-scale enterprises management, construction business management and ICT applications (MDPI, 2006). Governance structure The MDPI has a Board of Governors as the policy making body and a directorate which is in charge of day-to-day administration. Unlike GIMPA, the Institute has a regional office at Kumasi, the second largest city in Ghana. It offers regular, in-plant and project related management training programmes for client organizations in the northern sector of the country – Ashanti, Brong Ahafo, Northern, Upper East and Upper West regions. 4.3 The Institute of Local Government Studies (ILGS) The Institute of Local Government Studies (ILGS) came into being in 1999 as a project of the Ministry of Local Government as part of an effort by the Government of Ghana to equip the local government system to play a pivotal role in development. With some assistance from the World Bank and the Royal Netherlands Government, structures, equipment, literature and technical assistance, training and education activities started the same year. It was not until 2003 that the ILGS was formally set up by an Act of Parliament, Act 647 as a public training and development institution. Vision Its vision is to build capacity for local governance Mission Its mission is to build the capacity of local governance through enhancing internal publics, re-orient staff, build esprit the corps and sharpen capacity and client responsiveness. Objectives and functions 6 According to Act 647, the objectives of the Institute are to organize training of members of the Regional Coordinating Councils, District Assemblies, staff and personnel in the local government and related sectors and any other person or body, local or foreign interested in governance, to enhance the managerial, administrative, financial and operational efficiency of organs and units of local government. To achieve these objectives, the Institute’s functions include the following: (a) arrange courses, workshops, seminars and conferences for persons engaged in areas of local government; (b) prescribe the qualification of persons eligible for training at the Institute; (c) undertake and promote research in local government; (d) develop training materials for members of the Regional Coordinating Councils, District Assemblies, and other local government units; (e) publish literature relevant to local government; and (f) develop specialized libraries for purposes of local government (Republic of Ghana, 2003). Governance structure The Council is the governing body of the Institute. It consists of 11 members made up of a chairperson and three persons who are appointed by the President in consultation with the Council of State. In addition to these four government appointees, there are ex-officio members. They are the Director of the Institute, one representative of the Ministry of Local Government, not below the rank of Director and one person not below the rank of a Director in the Public Services representing the National Development Planning Commission, the National Association of Local Government Authorities of Ghana, the Public Services Commission, the Local Government Service and the National Council on Tertiary Education. Like the MDPI, the ILGS has a campus in Tamale, Northern Region, which is to complement the activities of the Accra campus. It is also charged with building capacity of local government functionaries and other decentralized department in the northern sector of the country as well as collaborating with other agencies like non-governmental organizations, civil society organizations and with a bid to expand the frontiers of the local government system (ILGS, 2003) 4.4 General Comments on the vision, mission and governance structure of the institutions A number of observations can be made from the vision, mission and governance structure of the three institutions. First, they all began as a project between the Ghana Government and one of the constitutive bodies of the United Nations in respond to fill a void in the development of local human resources in the public sector especially, even though there is room for accommodation of the private sector. Their primary objective is to improve the caliber of personnel available for employment in the public services and, to some extent, the private sector. Specifically, they are established to perform the following functions: (a) to promote the study of public administration, management and leadership; (b) to institute programmes and provide facilities for the education and training of personnel taking up a career in the public and private sectors; (c) research into problems of management and administration; (d) provide management consultancy services; and 7 (e) encourage or sponsor the publication of the results of studies or of research into management and administration. Second, all of them have a governing body some of whose members including the chairperson are appointed by the government. This therefore is likely to lend to government interference in the affairs of the institutes. Third, they award certificates, diplomas and higher qualifications as may be agreed by the institutes and approved by the National Accreditation Board. 5.0 The training programmes of the institutions Generally, the three institutions offer four categories of training programmes, namely, (a) induction courses; (b) core or career progression programmes; (c) Functional programmes; (d) in-plant programmes. The induction courses are mounted for candidates or trainee public servants or politicians or local government officials before they enter the public services. Induction courses are mainly functional rather than theoretical. It focuses on administrative personnel management, budgetary problems, economic issues relating to ongoing government programmes and management science. These are supplemented with organization of seminars, internships in the public service, group discussions and part-time work experiences. The duration of the induction courses ranges between one week to two weeks. Core or career progression programmes are designed to give specific foundation skills for individuals to start a career in an organization and be able to advance in the organization’s hierarchy. Participants are acquainted with new governance skills and techniques, developing professional capacities and a sense of responsibility, mastering the decision-making process and preparing internal promotion exercises. It is carried out through lectures, seminars and retraining. The duration of the programmes is between two weeks to 25 weeks, which will lead to the award of either a certificate or diploma in GIMPA. However, if one is undertaking an undergraduate or a graduate degree at GIMPA, the participant is likely to spend between one to four years. Functional programmes are designed to equip participants with specific skills for performance of specific functions. Such courses, which can be attended at point in one’s career, are aimed at developing expertise for carrying out specific tasks. Functional courses are organized, for example, for senior armed forces and police officers, heads of second cycle institutions, managers of parastatals, and officials of government ministries, departments and agencies. In-plant courses are those specific tailor-made ones, seminars and workshops, which are run to address specific problems of a particular organization. An example of this is GIMPA’s “Women-in-Management” workshop or ILGS’ course on “Contract Management, Monitoring and Accounting” for contractors, work superintendents, accounting officers, district works supervisors at the District Assemblies and driving skills for District Assembly drivers. The training programmes of the three institutions are demand-driven, tailored to the needs of the various institutions both in the public and private sectors. They are 8 advertised in the local dailies to enable qualified candidates to apply. Academic and noacademic training programmes are organized by only GIMPA, which is a tertiary degree awarding institution that offers undergraduate and graduate programmes in management, public administration, business administration, organize governance and leadership. It awards diplomas, certificates, first and second degrees. The specific programmes are as follows: • Master Degree Programme in: o Business Administration o Public Administration o Governance and Leadership o Development Management • Postgraduate and Diploma in o Business Administration o Public Administration o Governance and Leadership o Urban Management o Agriculture Management • • • Undergraduate Programmes Certificate and Diploma Courses Competency-based Short Courses GIMPA’s most popular programmes are the: • Certificate in Administration and Management. This has created opportunity for people in society who could not make good grades in their General Certificate in Education “O” and “A” Levels to acquire the necessary qualification/knowledge to pursue university degree courses • The Higher National Diploma (HND) Top Up programme, which has filled a vacuum in post-polytechnic education in Ghana by introducing a 15-month topup programme for polytechnic graduates in the areas of administration, business and entrepreneurship. The ILGS and MDPI, on the other hand, organize training courses for public and private sector organizations and the participants receive certificates of attendance. The courses run by the ILGS are: • District Development planning and management • Public Private Partnership for Local Level Development • Information management for Local Level Development 9 • • • • • • • • • • Good Governance in Local Development Natural Recourses and Environmental management Gender, Equity and Local Government Leadership management and supervision in Local Government Financial management, Budgeting and Accounting Local Level Economic Development Human Resources Management in Local Government Local Government Administration Orientation programmes for District Assembly Functionaries Geographic Information System The MDPI, on the other hand, offers General Management, Marketing Management, Financial and Management Information System and Industrial Engineering and Productivity. Overall, the training programmes of the institutes show that they focus on the interdisciplinary nature of public administration and management, drawing on psychology, political science, economics, sociology, law, anthropology and management science to enable participants. This approach must be understood against the backdrop of the realization that public and private administrators require a body of general knowledge, which would help them in distinguishing a good policy from a bad one (Ayee, 2001). The objective is to train participants to develop the capability to think clearly on how the performance of their own duties relates to the specific functions of other government institutions and agencies and the entire government (Dotse, 1991). The training programmes of GIMPA and MDPI have attracted participants from other African countries. For instance, GIMPA’s Public Sector Management in Africa programme, the only one in sub-Saharan Africa, which was started in 2006 have attracted public servants from across the continent. Similarly, the MDPI continues to attract participants from The Gambia, Sierra Leone, Liberia, Togo and Benin. It has conducted tailor-made, customized or in-plant training courses in the Gambia for the Gambia Telecommunication Company and the Gambia Cellular Phone with success (MDPI, 2006). 6.0 The pedagogical methods used A combination of a variety of pedagogical methods has been employed by the three institutions in the delivery of their training programmes. They include lectures, syndicate and seminar discussions, group project assignments, role-playing simulation, assigned reading and class presentations, written assignments, case studies, visual and audio-visual aids and tutorials. The use of visual and audio-visual aids is to make the courses more interactive and practical. Generally, emphasis is placed on adult learning techniques, which emphasize the discovery and experiential methods (Ayee, 2001). 10 Other pedagogical approaches include (i) field trips – outside visits to examine at first hand management problems under study; (ii) use of guest speakers (formalized practitioners’ for a), whereby top practicing officials speak to trainees on the organization, functions, policies, plans, methods and special problems of their respective organizations or institutions. The use of case studies in the training programmes is important for three reasons. First, they make the participants active and not passive receptacles, and therefore the lessons are more interesting. Secondly, they emphasize the political nature of public policy making and the forms of rationality. Thirdly, they facilitate the process of learning by discovery. Most of the programmes are non-residential partly to allow the participants to practice what they have learnt at their work-places while attending the lectures and partly due to logistical problems such as inadequate accommodation in the campuses of the three institutions. 7.0 The profile of the teaching staff Compared to the other two training institutions, GIMPA’s staff strength is about three times the size of the other two institutions put together. It has a staff strength of 312 made up of 83 Faculty and Senior Staff (12 of whom belong to the Executive Management Board), 75 Middle Level Staff and 154 Junior Staff. The MDPI has a staff strength of 15, 13 of them designated as consultants. The ILGS, on the other hand, has only three fulltime staff. Consequently, it depends on part-time lecturers from the University of Ghana, GIMPA and practitioners whose expertise and practical experience are needed. Some of the teaching staff hold either post-graduate qualifications in public administration, management or allied fields and have also had previous experience in the public service. In addition, the efforts of the regular faculty are augmented by several part-time lecturers from the universities and instructors (adjunct lecturers) drawn from the upper levels of the public service, state-owned enterprises and the private sector. The education background of the teaching staff reveals that they are not interested in asking their staff to pursue doctoral programmes in their various disciplines. Overall, less than 30% of staff of the three institutes have a PhD in their areas of specialization. The MDPI does not have a staff with a PhD while the ILGS has one PhD holder. GIMPA, however, has 10 PhD holders out of 83 faculty. Nine faculty members are also at the time of writing this study PhD programmes. The argument is that holding a PhD is not a necessary or sufficient condition for getting a job at the training institutes. The low rate of PhD holders is also attributed to the diverse skills and expertise needed by the training institutes. Consequently, professionals like accountants, lawyers and information technologists will not feel obligated to have doctoral degrees before joining the institutes. The profiles of the academic staff of the training institute reveal that they have overconcentrated on teaching and consultancy services to the detriment of research and 11 publications. This is not healthy given that one of the remit of the institutes is to research into issues and problems of management and public administration and publish and disseminate the findings. The academic staff of the three institutions seems to be over-aged. Eighty percent of academic staff of the three institutes are 55 and above while 15% belong to 45-55 age category. The rest are below 45. This trend is disturbing and is attributable to an outdated requirement especially in GIMPA and MDPI that teaching staff should have previous experience in the public service before appointment. This has made it impossible for most of the staff to “reproduce” themselves. 8.0 The profile of participants A profile of the participants of the three training institutes shows that over 90% of them are employees of the public services, such as civil servants, local government councillors, officials, politicians and administrators. Of the 90% only 26% have university degrees. The rest are non-degree holders. The 10% come from the private sector such as employees of non-governmental organizations and civil society organizations. The majority of non-degree holders in the programmes is not surprising given that the institutions are mainly concerned with improving the skills and competencies of lower and middle level personnel and organizing induction, tailor-measured refresher courses for politicians and staff of the public services, which are not necessarily academic. Tables 1, 2 and 3 show the number of participants who had benefited from the programmes of the three institutes between 2000 and 2005. The number of participants of the ILGS is higher that of GIMPA and the MDPI largely because it delivers training to the large target group of actors (such as DA members of the 138 districts, DA administrative staff and contractors) in local government. Each District Assembly (DA), that is, local government unit expected to be impacted upon in one way or another by the ILGS. In addition, the ILGS does not offer regular academic programmes unlike GIMPA and the MDPI. From 2000-2005, the three institutes put together have trained 22,784 personnel, over 60% of which work with the District Assemblies (DAs). Even though the number seems large it is still inadequate for the large number of people who work in the public services. Table 1: GIMPA’s Participants, 2000-2005 Year 2005 2004 2003 2002 2001 2000 Regular courses 515 481 420 410 398 389 In-plant courses 92 84 86 89 77 76 Project related courses 528 497 489 466 420 410 Total 1135 1062 995 965 895 875 12 Total 2613 Source: GIMPA, 2006 504 2810 5927 Table 2: MDPI’s Participants, 2000-2005 Year Regular courses 2005* 2004 2003 2002 2001 2000 Total 520 571 610 697 627 534 3559 In-plant courses 320 723 385 490 524 735 3177 Project related courses 3 325 284 16 628 Total 840 1297 1320 1471 1157 1285 7370 *As at October 2005 Every year a considerable number of supervisors and management personnel attended the regular courses as published in the management training programme (MTP). The beneficiaries of these courses come from both public and private sector organizations. Source: MDPI, 2006 Table 3: ILGS’ Participants, 2000-2005 Year Regular courses 2005 2004 2003 2002 2001 2000 Total - In-plant courses 1104 1890 1000 2456 589 300 7339 Project related courses 973 135 619 90 89 242 2148 Total 2077 2025 1619 2546 678 542 9487 Source: ILGS, 2006 9.0 The impact of the training programmes Interviews with ten randomly selected participants of the training programmes of the three institutes show that the programmes had facilitated their work through enhancement of their knowledge, competencies and skills because they understood the issues and their implications better than when they did not undertake the programmes. Some even were assigned more challenging jobs after graduation. Because of the importance and relevance of the programmes and their impact on human resource development and policy formulation, management and evaluation, the ministries and other government 13 departments have been clamouring to send their staff to undertake the programmes. This said however, the impact of the participants on public policy making and local governance is difficult to judge given the fact that one was not able to go round all of the beneficiaries and individually assess their competencies vis-à-vis their work schedule and may therefore need another study. This notwithstanding, even though the institutions have trained personnel, there is still a dearth of expertise at the local level. The Ghana Poverty Reduction Strategy (Ghana 2003: 8) recognizes that the “weak capacity of local government institutions pose a great challenge to the effective implementation of the GPRS”. Some of the factors contributing to this are (a) the ad-hoc and piecemeal nature of the training, the lack of financial resources to motivate staff in the training institute themselves and the loss of institutional memory on the part of the decentralized units as a result of local government elections. Other challenges facing local government human resource management (HRM) issues are as follows: • Lack of integrated system for local HRM as a result of different lines of authority for • • • • • • different categories, core Metropolitan, Municipal and District Assemblies (MMDAs) staff reporting to the District Coordinating Director, who is appointed by the Head of the Civil Service; Centralization of recruitment, promotion and discipline of staff in the MMDAs. Consequently, staff have very limited accountability towards MMDAs; Staff are transferred by the central government and therefore limits local efforts for capacity building; Difficulty in attracting and retaining staff in some districts; MMDAs are largely without control over the size and structure of their establishment since there is no incentive for rationalization; and Weak procedures for staff discipline; Fragmentation of current capacity building, project-based, uncoordinated, not locally led, with no clear performance targets nor incentives (Joint GOG and DP Workshop 2007). At the level of the civil service, the training programmes have been acknowledged to be inadequate. Indeed, it has been pointed out that a key part of the underlying problem within the civil service is the the lack of institutional capacity. In the words of Ministry of Public Sector Reform Reference Document (2006: 25): Unfortunately, over the last decade or more, precious little has been done to provide training within the civil service to develop and safeguard institutional capacity. This has been due partly to budgetary constraints and the lack of a comprehensive training plan encompassing the required competencies of the service. This should be institutionalized to ensure development of a high calibre and professional staff. To address the problem, the Document categorizes the training and educational needs of the civil and local government services into four components as follows: 14 (a) Immediate critical needs to be met by an accelerated training programmed especially for the leadership of the civil service and local government service; (b) SoS training linked to career progression. This will cover generic as well as sector/industry specific knowledge and skills; (c) Continuous education to keep with developments; and (d) New entrants should train specifically in public service administration before entering the civil and local government service. Consequently, the objective of the Ministry of Public Sector Reform is to ensure that all public personnel at various levels of their progression undergo relevant training and that training remains continuous. The outputs and activities of the objective are contained in Box 1. Box 1: Outputs and activities of the Objectives of the Training and Education Programme of the Ministry of Public Sector Reform, 2006-2010 i. Optimal staff must be undertaken, using the current organizational structures: a programme must to appropriately staff the Ministries/Departments/Agencies. ii. Adoption of an accelerated training programme for the public service using the outline for the top level staff as proposed. iii. Urgent need to re-institute a SoS training for all levels of staff of the civil and local government services. iv. The use of education and training to professionalize the public service. v. Cessation of transfer of public servants who have been specially trained for specific jobs in particular sectors. vi. Installation of a Management Information System that can track the development and utilization of personnel. vii. Refurbishment and modernization of Government Secretarial Schools and Civil Service Training Schools. Source: Republic of Ghana, Ministry of Public Sector Reform, Work Programme to Coordinate the Implementation of Public Sector Reforms, Reference Document, January 2006: p. 41. 10.0 The deficiencies of the training programmes A number of deficiencies of the training programmes have been pointed out by some of the participants. First, they complain of the courses being academic and not practical and problem-solving. In addition to this, the mode of delivery is not interactive enough. Most of the programmes are still delivered as lectures and seminars with little or no visual or audio-visual aids techniques. Two of the former participants indicated that if one is teaching Max Weber’s model of rational authority, it will facilitate the learning skills of the participants if a video on Max Weber and the environment under which he wrote could be screened while the lecture is going on. Secondly, they complained about the short duration of internship or place programme, which is between two to four weeks. Furthermore, some cannot find institutions to support their internships. Third, the curriculum content of the institutes does not show concern for and sensitivity to environmental management. This is a serious oversight that must be addressed because of the crucial role environment issues have assumed in Ghana and other sub-Saharan 15 African countries. Administrative aspects of environmental concern must not be far lessw established but be present in the curricula of the training institutes. Fourthly, the available literature used by the institutes is heavily slanted towards issues and problems of the Western world. There is generally paucity of material in public administration, public policy analysis and management relevant to the specific needs of Ghana and other African countries. Even though there are some publications in public policy, administration, leadership and management in Ghana, they have remained inadequate in augmenting the various courses offered by the training institutes. 11.0 Problems facing the institutions Three main problems face the institutions. They are finance, personnel and lack of government commitment. The problem of limited funding has been emphasized by the directors of the ILGS and MDPI. The director-general of GIMPA did not complain about inadequate funding because it charges full-fees for its training and academic programmes. GIMPA is no longer a subvented organization unlike the ILGS and the MDPI which continue to receive quarterly government subvention. Given the disparity between its financial resources and demands, the two institutes have introduced fees for their training programmes since 2005. Consequently, the government subvention accounts for 40% of the revenues of the two institutes while 60% come from internally generated sources. In addition to these, the two institutes receive grants from donors and the National Association of Local Governments (NALAG) for the skills-based programmes for the training and education activities particularly in the training of District Coordinating Directors, Presiding Members of the District Assemblies and women District Assembly members. It is, however, difficult to get the real financial positions of the three institutes because their directors were not willing to disclose them, which is not a new in Ghana. Apart from financial problems, ageing and inadequate faculty has been common to all the institutes vis-à-vis the large student numbers. As earlier on indicated under “profile of the teaching staff” the teaching staff of the three institutes are aging. The problem is compounded by the disparity between the staff and student numbers. For instance, the ILGS has only three permanent staff and therefore had to resort to practitioners and academics outside to mount its programmes. GIMPA and MDPI also face staffing problems and have also extended invitation to staff outside their institutions to enable them to mount certain programmes. Finally, successive governments lack commitment to the training institutes. This is evidenced by the lack of a systematic approach to human resource development and an absence of a well coordinated and defined training policy in policy development, analysis and management. In interviews conducted with the heads of the three institutes, it is clear that issues and challenges such as staffing and funding facing them were not either promptly addressed or were not considered. 12.0 Conclusion: recommendations 16 The need to promote excellence in public service delivery is central to the building of a culture of quality management and productivity improvement in the public service. Achieving excellence in public service delivery, of course, requires creativity and innovation. These cannot be achieved without education and training of staff in the public sector and, to some extent, the private sector. In this connection, training and education of public servants will be enhanced in the training institutes in Ghana if the following can be taken into consideration: i. ii. iii. iv. v. vi. Institutionalize the preparation and evaluation of training plans; Strengthen the human resources and system of logistical support for the institutes through more government commitment and will; Create poles of excellence. Instead of each institute trying to provide all the training programmes, institutes could specialize in certain specific areas of training. Professionalize the curricula through more practical and modern techniques of teaching and training. Pedagogy should be made more interactive, problems-solving and policy analysis-oriented, which should encourage innovation. Training programmes must be made more tailor-measured to match the real needs of participants and institutions. REFERENCES Ayee, Joseph (2001) “Renovated Pedagogical Methods and Curricula in the Training Institutes of Public Administration in Africa”, in United Nations Economic and Social 17 Affairs (ed.) African Institutes of Public Administration: New Challenges, New Role, New Perspectives ( New York: United Nations and CAFRAD): 80-91. Dotse, Mawuena (1991) “The State of Training in Public Policy Management in Ghana”, Public Administration and Management, Vol. 11: 525-539. Ghana Institute of Management and Public Administration (2005) GIMPA Profile, October 2005. Ghana Institute of Management and Public Administration (2003) Annual Report, 2003/2004-2004-2005. Ghana, Republic of (1976) Legislative Instrument (LI) 1077 (Tema: Ghana Publishing Corporation). Ghana, Republic of (2003) The Institute of Local Government Studies Act, Act 647 (Accra: Government Printer, Assembly Press). Ghana, Republic of (2004) Ghana Institute of Management and Public Administration Act, Act 676 (Accra: Government Printer, Assembly Press). Ghana, Republic of (2003) Ghana Poverty Reduction Strategy, 2003-2005: An Agenda for Growth and Prosperity – Analysis and Policy Statement. Vol. 1 February. National Development Planning Commission, Accra. Ghana, Republic of (2003) Local Government Service Act (Act 656). Government Printer, Accra. Ghana, Republic of (2005) Growth and Poverty Reduction Strategy, Vol. 1, Policy Framework. National Development Planning Commission, Accra. Ghana, Republic of (2006) Ministry of Public Sector Reform Work Programme to Coordinate the Implementation of Public Sector Reforms: Reference Document, Accra, January. Ghana, Republic of (2006a) Ministry of Public Sector Reform: Work Programme to Coordinate the Implementation of Public Sector Reforms: A Brief Outline. January. Ghana, Republic of (2006b) Ministry of Public Sector Reform: Work Programme to Coordinate the Implementation of Public Sector Reforms: Reference Document, January. Institute of Local Government Studies (2003) Annual Report 2003. Joint Government of Ghana (GOG and Development Partners (DP) Decentralization Policy Review Workshop held at Elmina, Cape Coast, Ghana in January 2007. 18 Management Development and Productivity Institute (2006) 2006 Management Training Programme. Mintzberg, H. (1979) The Structuring of Organizations (Prentice Hall: Englewood Cliffs). Paul, S. (1983) Training for Public Administration and Management in Developing Countries: A Review (World Bank Staff Working Paper). QUESTIONNAIRE FOR OFFICIALS OF INSTITUTES 1. 2. 3. 4. When was the institution created? Do you like your organizational chart? If yes, how? List courses and programmes undertaken What is the nature of the programmes? Demand driven Advertisement 5. Were there any changes in programme? 6. If yes, why were they changes made? 7. How many participants were trained since the establishment of the institution? 8. Which of the programme(s) is (are) more popular, and why? 9. Where can we locate the people who were trained from the institute? 10. Sources of funding for the establishment: (a) indicate percentage of internally generated funding; (b) indicate percentage of external sources of funding 11. Problems and challenges QUESTIONNAIRE FOR PARTICIPANTS/BENEFICIARIES 1. When did you enter the institution? 2. What was your educational level? 3. Why did you apply for the institution? 4. What did you apply to do? 5. What skills, competencies and knowledge did you acquire? 6. Did they help you at your work place? 7. What courses did you enjoy? 8. What courses did you hate? 9. What challenges did you face? 10. What recommendations will you make to improve the training programmes of the institute you attended?