The
e
Comfort
Zone
We’re all about heating,
air conditioning
and comfort!
5
Ways to keep
every room cool this summer
In this issue:
Even out your home’s cooling: Arzel Zoning
balances your A/C for greater comfort
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best for you
Even more Isaac home services now available
Get a free home energy audit and save today
and tomorrow
Isaac Boot Camp trains new techs, creates
great jobs
Water heaters from Isaac: new tankless
styles, great service, and more
Spring 2016
Vol. XXX No.1
Technology
S
Simplified
The cure for “it’s too
hot upstairs and too
cold downstairs”–
Arzel Zoning
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How Arzel Zoning adds comfort
and savings
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5 ways to keep every room cool this summer
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1
2
1
Adjust duct dampers to balance your system
Each duct coming from your furnace has an adjustable
valve/damper. Settings for heating and cooling are
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balance cooling. Mark winter and summer settings with
a permanent marker to save time this fall.
Consider adding ductless cooling
A Mitsubishi ductless solution can be installed in a
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provide cooling exactly where and when you need it.
3
4
5
Arzel Zoning is a great answer
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whole home comfortable no matter what the season.
Use ceiling fans
Reversing your ceiling fan (so it pulls heavier, cooler air up rather
than pushing the warmer air down) can provide greater comfort.
Check your attic insulation and ventilation
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attic, more heat can be transferred to upstairs rooms. Proper levels
will add comfort and save on energy bills throughout the year.
Which is best for your home:
A/C or a heat pump?
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2
Isaac Home
Services: ready
to help with your
home projects
Home electrical. Plumbing.
Back-up sump pumps. General repairs.
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Electrical
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Plumbing
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Call your local Isaac location to make an
appointment, have us come out for an
estimate, get quick service, or learn more.
Isaac expert answers:
Should you
drain your
water heater?
If you drain it regularly, once or twice a year,
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that may cause your tank-style water heater
to malfunction. If you have never drained it,
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valve issue may occur. Make sure you follow
safe guidelines for your gas, electric, or
propane water heater.
3
Who should you call for a new water
heater or service? Isaac!
If you need service on your current water heater, or
need a new one installed, call Isaac. We’re experts
on all types, from the newer tankless or on-demand
solutions to traditional tank-style water heaters.
We’ll come to your home to take a look before you
order a new system from us. In this way, we ensure
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taller these days with more insulation built in) and
vent properly. We’ll discuss new tankless options that
only heat water when you need it and supply endless
hot water, even if everyone in the family is taking a
shower at once while you run the dishwasher.
Free Home
Energy Audit.
Your First Step to Home Comfort
and Savings
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IHEP Makes Saving Easy. And We’ll Complete
the Paperwork For You, Too.
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Important Incentives News
• Many people are eligible for a New York State program paying 50%
of the cost of qualifying, audit-related energy improvements – here
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• 10% NYSERDA Rebate –NMPT@KHEXHMFDMDQFXDƧBHDMSLD@RTQDR
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• Many incentives are slated to end or change in 2016 –
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• 2016 is the last year for government solar incentives –VDŗKKGDKOXNT
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• The federal government has re-launched a rebate program for up to
$500 in lifetime energy credits – @RJXNTQ('$/QDOQDRDMS@SHUDSNRDD
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Your Free IHEP Audit Is Available Now
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BNRSRVGHKD@CCHMFFQD@SDQGNLDBNLENQS For more info, visit IsaacHomeEnergy.com
IHEP Wins NYS Award, Saves Customers $575,000
Isaac Home Energy Performance has been awarded the 2014-2015 Outstanding Achievement and Excellence Award from
NYSERDA (New York State Energy Research and Development Authority). This award is based on being a top-performing,
high-quality, customer-focused home energy audit and improvement company, and because we completed 1,209 projects in
2014/2015, 30% more than the next-highest producing participating contractor. We also saved customers $575,000 through
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4
The
e
Isaac’s Boot Camp:
changing lives
and creating
meaningful careers
Isaac Boot Camp is a 12-week program to learn how to be an
HVAC technician. Courses are taught by experienced HVAC
experts. It provides a comprehensive mix of classroom and
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are assured of a job upon graduation. Welcome to the Isaac
Boot Camp!
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fall and started working at Isaac. They're now armed with
extensive knowledge of furnaces, A/C systems, electrical
services, gas piping, commercial refrigeration, generators,
duct cleaning, sheet metal, and much more.
“As we've grown, we've had demand for talented HVAC techs,”
said Eric Knaak, Isaac Vice President and General Manager.
“So we created this program as an extension of our Isaac
University.” In order to graduate from the Boot Camp
and Isaac U, participants must prove their mastery of many
subject areas through rigorous tests and demonstrations of
hands-on competency.
Difference
The value of the program is clear to both graduates and
Isaac management. “If you graduate from the Boot Camp
successfully, we guarantee you a position,” says Knaak. “And
because we’ve trained each person very thoroughly and he or
she has passed all the tests, we know every graduate is ready
for the real world of HVAC and able to perform with the
excellence expected of every Isaac employee. We’re creating
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families, and our organization.”
To date, there have been two Boot Camp semesters with the
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loves to work with their hands and has a mechanical aptitude,
have them send an e-mail to bootcamp@isaacheating.com.
They can also learn more at www.isaacheating.com/bootcamp.
Ray Isaac On How
Our Vision Creates
Value for You
Isaac’s vision: “To create an enjoyable experience, met with
anticipation, which results in an environment where our
team, our clients, and our community will comfortably
grow, prosper, succeed, and improve their quality of life.”
Lofty goals. And powerful words when put into practice.
Here’s what Isaac President Ray Isaac says about the
company vision:
"To build this workplace where it is enjoyable every day,
where our people truly can say they’re very happy to be here,
is based on creating a culture that is in sync with our vision.
5
It starts with them being happy here. This satisfaction is
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to our communities. I had a client tell me that his daughter’s
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by. An Isaac truck pulled up and our driver was able to get her
tire changed and send her on her way. Her father told me that
when she saw the Isaac truck, she knew she was safe and
everything would be alright.
This ‘enjoyable experience’ needs to be part of everything we
do, and we spend hours in group sessions and one-on-ones
with each person here on creating and sustaining that
critical cultural element. Everyone’s quality of life should be
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and the company. Because unless each employee is delighted,
he or she is not going to bring joy to what they do and their
The bottom line: Isaac employees love what they do and are
interactions with co-workers and clients. We work very hard
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to create a culture where people are having fun. They’re
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learning, growing, succeeding. And that relates to each
with everything we do.
employee’s quality of life.
Seasona
al
Savings
Protect your comfort and budget
with Gold Seal Protection
A Gold Seal Protection plan from Isaac means you’re
covered, completely.
• Plans for A/C, furnaces and more available
• Every service call is covered – parts and labor
(there are some exceptions for major parts, for example)
• No overtime charge
• You receive priority service 24/7/365
• Get an annual precision tune-up, safety inspection,
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• Avoid surprise expenses and protect your budget
and home comfort
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as well as other service plan options.
$25
$150 OFF
REBATE
On a Precision Furnace Tune Mitsubishi Ductless
Up and Safety Inspection
Heating or Cooling
RG&E $25 rebate. Valid only in RG&E service areas. Subject to RG&E
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2TODQPTHDS GHFGKXDƧBHDMSTMHSRCDKHUDQHMFGD@S " or both. Prior sales excluded. May not
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.ƤDQDWOHQDR
FREE
Home Electrical &
Plumbing Inspection
Have a professional examine your home’s electrical and plumbing
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only.) Prior sales excluded. May not
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$150 OFF
Attic Insulation
Includes expert air sealing, too. Stay warmer in winter and cooler in
summer while cutting your energy bills. Prior sales excluded.
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$150 OFF
A Standby Generator
Keep your home’s electricity powered up, no matter
what the weather. Prior sales excluded. May not
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$75
OFF
Duct Cleaning with
Sanitizing
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in your duct work. Prior sales excluded. May not be combined with
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6
50 Holleder Parkway
Rochester, NY 14615
Experience the
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and Save Big
on A/C Now!
Just $99/month
with 0% interest*
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Ş(MRS@KKDCAX(R@@BŗR- 3$ BDQSHƥDC
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2NLDQDRSQHBSHNMR@OOKX /QHNQR@KDRDWBKTCDC ,@XMNSADBNLAHMDCVHSG@MXNSGDQNƤDQ /QNLNSHNM@KOQHBDDMCR)TKXth, 2016.
(MBKTCDR1 RS@MC@QC2$$1 "TOSN SNM +@QFDQRHYDR@U@HK@AKD@MTOBG@QFDVHKK@OOKX
Now Serving
%XƨDOR
Rochester
R
h t (585) 546
546-1400
1400
Avon (585) 226-3800
Syracuse (315) 449-1400
Twin Tiers (607) 562-7355
Canandaigua (585) 394-9000
Dansville (585) 335-1400
%XƨDOR Or visit us at IsaacHeating.com