NW Alarms
NW Alarms - 1
Issue 2
November 1999
NW SOFTWARE 0000
NW SOFTWARE 0000
Description:
The networking process stopped.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 2
Issue 2
November 1999
NW SOFTWARE 0001
NW SOFTWARE 0001
Description:
The system found nonstandard networking software during the startup of networking. This
condition occurs if the files have wrong information associated with them.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 3
Issue 2
November 1999
NW SOFTWARE 0002
NW SOFTWARE 0002
Description:
The system saved a core dump file.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 4
Issue 2
November 1999
NW SOFTWARE 0003
NW SOFTWARE 0003
Description:
The system failed to initialize the networking software.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 5
Issue 2
November 1999
NW SOFTWARE 0004
NW SOFTWARE 0004
Description:
The system failed to synchronize the Intuity AUDIX and Networking databases.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 6
Issue 2
November 1999
NW SOFTWARE 0005
NW SOFTWARE 0005
Description:
Repair Procedure:
The system failed to connect to a machine. This alarm might occur because remote
machines stop operating or contend for resources. The system resolves this alarm when a
successful connection is made with the remote machine.
1. Write down the VCE ID (Voice ID) number shown in the message.
2. Starting at the Lucent Intuity Main Menu, select:
Audix Administration
The system displays the AUDIX Command Prompt Screen.
3. Enter list machine
4. Access the Alarm Log and look for the alarms NW NETWK_BD 2000 or NW
NETWK_CHAN 2001.
If either of these two alarms exist, contact the remote maintenance center.
5. Verify the connection to and from the remote machine.
6. Verify local and remote machine administration.
a. Starting at the Lucent Intuity Main Menu, select:
Networking Administration
Local Machine Administration
Continue, press PAGE DOWN.
NW Alarms - 7
Issue 2
November 1999
NW SOFTWARE 0005
b. Verify that the machine name is correct.
c. Press F6 (Cancel) to exit the screen.
d. From the Network Administration menu, select:
Remote Machine Administration
Digital Network Machine Administration
e. Verify that the dialstring and password are correct.
f. Write down the connection type.
g. Press F6 (Cancel) twice to exit the screens.
h. From the Network Administration menu, select:
Networking Channel Administration.
i. Verify that there are channels equipped for the connection type (TYPE field) that
you wrote down.
j. Verify that the physical hardware connections to the breakout box match what is
administered.
k. If the channels are not equipped:
(1) Press F8 (Chg-Keys).
(2) Press F2 (Config).
Continue, press PAGE DOWN.
NW Alarms - 8
Issue 2
November 1999
NW SOFTWARE 0005
(3) Enter the appropriate information.
(4) If the hardware and administration do not match, change whichever is
incorrect.
l. If the connection type is RS232:
(1) Press F8 (Chg-Keys).
(2) Press F2 (Config).
(3) Select RS232 Channel Configuration
(4) Verify that the modem initialization string is correct.
m. Press F6 (Cancel) to exit the screen.
7. Examine all networking-related cabling from the Lucent Intuity system to the switch.
Verify that connectors are firmly in place, and that all modems have power.
8. If the problem persists, contact your remote maintenance center.
Procedure completed.
NW Alarms - 9
Issue 2
November 1999
NW SOFTWARE 0006
NW SOFTWARE 0006
Description:
Repair Procedure:
The system is experiencing a possible message delivery problem to a machine.
1. Write down the VCE ID (Voice ID) number shown in the Description field of the
message.
2. Starting at the Lucent Intuity Main Menu, select:
Audix Administration
The system displays the AUDIX Command Prompt Screen.
3. Enter list machine
4. Access the Alarm Log and look for the alarms NW NETWK_BD 2000 or NW
NETWK_CHAN 2001.
If either of these two alarms exist, contact the remote maintenance center.
5. Verify the connection to and from the remote machine.
6. Verify local and remote machine administration.
a. Starting at the Lucent Intuity Main Menu, select:
Networking Administration
Local Machine Administration
Continue, press PAGE DOWN.
NW Alarms - 10
Issue 2
November 1999
NW SOFTWARE 0006
b. Verify that the machine name is correct.
c. Press F6 (Cancel) to exit the screen.
d. From the Network Administration menu, select:
Remote Machine Administration
Digital Network Machine Administration
e. Verify that the dialstring and password are correct.
f. Write down the connection type.
g. Press F6 (Cancel) twice to exit the screens.
h. From the Network Administration menu, select:
Networking Channel Administration.
i. Verify that there are channels equipped for the connection type (TYPE field) that
you wrote down.
j. Verify that the physical hardware connections to the breakout box match what is
administered.
k. If the channels are not equipped:
(1) Press F8 (Chg-Keys).
(2) Press F2 (Config).
Continue, press PAGE DOWN.
NW Alarms - 11
Issue 2
November 1999
NW SOFTWARE 0006
(3) Enter the appropriate information.
(4) If the hardware and administration do not match, change whichever is
incorrect.
l. If the connection type is RS232:
(1) Press F8 (Chg-Keys).
(2) Press F2 (Config).
(3) Select RS232 Channel Configuration
(4) Verify that the Modem Initialization String is correct.
m. Press F6 (Cancel) to exit the screen.
7. Examine all networking-related cabling from the Lucent Intuity system to the switch.
Verify that connectors are firmly in place, and that all modems have power.
8. If the problem persists, contact your remote maintenance center.
Procedure completed.
NW Alarms - 12
Issue 2
November 1999
NW SOFTWARE 1000
NW SOFTWARE 1000
Description:
The network data server failed.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 13
Issue 2
November 1999
NW SOFTWARE 1001
NW SOFTWARE 1001
Description:
The system failed to open the networking database.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 14
Issue 2
November 1999
NW SOFTWARE 1002
NW SOFTWARE 1002
Description:
The system experienced a network database internal error. If this alarm is active, Intuity
AUDIX Digital Networking is probably not in service.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 15
Issue 2
November 1999
NW SOFTWARE 1003
NW SOFTWARE 1003
Description:
The system experienced a network database audit error.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 16
Issue 2
November 1999
NW SOFTWARE 1004
NW SOFTWARE 1004
Description:
The system experienced a network database error.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 17
Issue 2
November 1999
NW NETWK_BD 2000
NW NETWK_BD 2000
Description:
The networking circuit card failed. This alarm occurs when the networking software is unable
to communicate with the ACCX circuit card.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 18
Issue 2
November 1999
NW NETWK_CHAN 2001
NW NETWK_CHAN 2001
Description:
A networking channel failed.
Repair Procedure:
Contact your remote maintenance center.
Procedure completed.
NW Alarms - 19
Issue 2
November 1999
Lucent Intuity Main Menu
Lucent Intuity
Main Menu
NW Alarms - 20
Issue 2
November 1999
AUDIX Command Prompt Screen
AUDIX
Command
Prompt Screen
System Status Line
Command History Line
Message Line
Function Keys
Command Line
Cancel
NW Alarms - 21
Refresh
Enter
ClearFld
Help
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Issue 2
November 1999