Actiontec Elec. Inc.
What does it mean when the LED lights on a GT704WR Router flash and or change color?
POWER LED:
Possible colors are: Red, Amber and Green
Normal:
When the GT704WR Router is functioning normally, the Power light will change color as the
Router is starting up. During a normal device power up, the Power LED is first solid Red for 2 to 3 seconds, followed by flashing Green for 15 to 30 seconds. Lastly the Power LED is solid Green, and it remains solid Green for the rest of the time the Router is powered up.
Abnormal:
Power LED not illuminated:
Either the device is turned off or some element of the power supply has failed. The problem could be the AC power at the outlet, DC power from the Power Supply or the Router itself.
Power LED is solid Red:
Indication of possible hardware generated lockup, hardware failure or incorrect firmware.
Power LED is solid Amber:
Indication of firmware generated lockup, firmware corruption or incorrect firmware.
Power LED only flashes Green, cycles through colors or GT restarts continuously:
Indicates possible incorrect Power Supply voltage, corrupt or incorrect firmware.
INTERNET LED:
Possible colors are: Red and Green
Normal:
A Green LED indicates a successful connection to the ISP (Internet Service Provider).
When the connection is made the LED lights up solid Green and remains solid, until network traffic causes it to begin flashing.
Abnormal:
If an attempt to connect to the ISP has failed the Internet LED will turn Red. This type of failure is often due to authentication problems. Whether it is some type of misconfiguration of the Router by the user or an account misconfiguration by the ISP, the effect is the same.
Internet LED not illuminated:
Indicates that the router has not connected to the Internet, or if there was a connection it was lost. It could mean that the Router still needs to be configured, or if the
Internet connection is still valid, that the Internet LED may have failed.
USB or Ethernet LED:
Possible colors are: Green
Normal:
The LED is illuminated when there is a successful connection to another device, such as a
USB cable connected to a PC or an Ethernet cable connected to a computer or network hub.
The USB and Ethernet LEDs are solid Green when there is a connection, and they begin flashing when there is network traffic.
Abnormal:
USB and Ethernet LED not illuminated:
This indicates no connection, which could be caused by a bad cable, the wrong type of cable or a bad port (USB or Ethernet) on the PC or Router.
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Actiontec Elec. Inc.
Wireless LED:
Possible colors are: Green
Normal:
The Wireless LED does not operate exactly like the USB and Ethernet LEDs. Those LEDs are illuminated when there is a connection, but the Wireless LED is illuminated when the
Router's wireless functionality is enabled. The Wireless LED gives no immediate indication that a computer or device has connected to it. The only indication that a device is connected is when network traffic causes the Wireless LED to begin flashing.
Abnormal:
Wireless LED not illuminated:
This indicates that the Wireless function has not been enabled, that a non-wireless firmware was loaded onto the Router in error or that the Router has failed (or at least the Wireless LED has).
Resolutions:
These types of problems can often be resolved by power-cycling the Router or resetting it
(See the FAQ regarding Resetting the GT, for directions). Before replacing a Router a
Recovery should always be attempted, unless the problem is obviously a physical one
(rattles, smoke, etc…). Many times reinstalling the firmware via a Recovery program can restore an unresponsive unit, to full functionality.
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