Sametime Chat User Guide v1.1
25th September 2014
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What is Sametime Chat?
• Instant messaging
• One-to-one and group chat
• Share text, files and/or screenshots
• Presence awareness
• Control when you are available and who can see your status
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Two ways of accessing Sametime Chat
• Login to https://my.lsbu.ac.uk/
• Select the Sametime icon on the title bar
• Use the panel displayed in lower right of
your screen when in Connections:
Sametime Chat
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Double-click to
open chat
window
Click once to
open menu for
changing your
Availability
status
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Locating a colleague
1.
If you are accessing Sametime for the first time you will not have
any names in your Contact list (the default “Work” Contact Group
will not contain any names).
2.
Type a name into the top panel and search. Use the format
<firstname> <lastname>.
3.
A number of matches may be found. Use the menu to the right of
each name to view the Business Card.
4.
When you have found the correct individual, check whether they
are available to chat. Some examples of status flags:
Available
In a meeting
Do not disturb
Away from computer
Not online
5.
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If the person you want to contact is available then Double-click on
your colleague’s name in the search results or in your contact list
to open a chat window. Alternatively use the menu to the right of
IBM
Services
forChat
Collaboration
the Software
name and
select
to open the chat window.
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Chat with a colleague
1.
Eliza has set her presence as Available and therefore has a
green flag showing.
2.
To send a message to Eliza type some text into the lower
panel and hit return to send.
The icons above the input window allow you to adjust the
appearance of your message or to include an emoticon or
screenshot. The last three of these functions are the most
frequently used.
3.
With the current deployment of Sametime at LSBU your chat
conversation is not saved when you close the chat window.
You must copy the conversation text and save it in a
document or email if you need to retain a copy.
Bold
Italic
Underline
Select text color
Insert emoticon (this is the default set of emoticons)
Capture part of your screen to send
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Send
a fileServices for Collaboration
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Sending a file
1.
You can send a file as part of your chat conversation
Select the paperclip icon in the chat window
Browse your Windows Explorer directory to find the file
that you want to send
Click the Send button that is displayed
2.
You will see when your chat partner accepts the file
and progress in sending the file to them.
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Sending a screenshot
• Sametime includes a screen capture tool that you can use to copy
part of your screen and send it to your chat partner.
• Open the application or page that you want to take a screenshot
of and place the Sametime chat window on top of it or beside it.
Click the Capture Part of your Screen to Send tool.
Your cursor will change to a cross-hair. Move this to one corner of
the area that you want to capture, hold down your left mouse
button, move the cursor to the opposite corner of the area that
you want to capture, then release the left mouse key.
• A Screen Capture window will open and display the screen area
captured.
• Use the Send button to send this to your chat partner or use the
Recapture button if your first attempt did not capture the area
you intended. If you change your mind about sending the screen
capture then just close the Screen Capture window using the
closeIBM
button
in the top right.
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Multi-person chat
1. You can add additional participants to a chat session at any
time. Click the Invite others icon to do this. The Invite to
Chat window will be displayed.
2. In the Invite to Chat window search for a colleague whom
you wish to add to the chat.
When you find a name you want to add, click on the name to
add it to the invitation list. You can select one colleague and
then search again for the next so that you build up a list of
invitees.
When you have selected all those you want to invite, use the
Invite button to notify them of the invitation. You will see
when individuals join.
You can use the Invite others function as many times as
you wish during a chat session, adding participants
whenever needed.
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Preferences
1. Preferences allow you to control some elements of the Sametime window.
2. If you are new to Sametime you may want to set the Contact List to display offline contacts as this
can make it easier to see which names you have already added to your contact list (Contact Lists will
be explained on the next slide).
The screenshot on the right below shows all the settings that are available to you.
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Contact List - Add to Contacts
1.
The Contact List is your personal directory of people who you
interact with frequently on Sametime. It avoids the need to search
for someone every time you want to start a Sametime conversation.
2.
After you have located a colleague using search, you can use the
drop-down menu to the right of their name to Add to Contact List
3.
Alternatively you can use the icon in the lower left of your Sametime
window to add one or more colleagues to your Contact List.
4.
The New Contact form allows you to add one or several names to
your Contact List. After searching for additional names click the
name to add it to the list of additions.
5.
Your contacts can be organized into groups and sub-groups. One
default group is supplied named “Work”. You can add more groups
alongside or below this. You can also rename the group “Work”
using the menu to the right of the group name.
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Chat and Announcements
• Use Chat when you want to start a conversation with a colleague or with a group of colleagues.
• Use an Announcement when you need to send an update or some information to colleagues and are not expecting any responses.
For example an IT Department could use an Announcement to send a message to a group of users such as: “The problems with the
web site have been fixed and you can now access the site again. If you see any more problems please contact the help desk”
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Announcement
Create an
also available
Announcement
IBM Software
Services for Collaboration
from these menus
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Presence Awareness – Privacy List
1. Privacy settings allow you to control who can see your status and contact you. The default setting is
that all users can see whether you are online and your status, but the Privacy List allows you to
change this.
2. The Privacy List settings can be located via the Settings icon and then Privacy List…
3. You can either define a list who are the only people that will be able to see you online, or you can
allow everybody to see you online apart from a list that you define.
You can modify this setting whenever you need to.
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Summary - Sametime chat window overview (1 of 2)
Search for a
person or group
Chat with
selected
contacts
Contacts list
Send
Announcement
to selected
contacts
Add a person to
Contacts list
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Summary - Sametime chat client overview (2 of 2)
Actions and
Preferences
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Thank you!
IBM, the IBM logo, Sametime and Connections are trademarks of International Business Machines Corporation in the United States, other countries, or both.
Microsoft, Windows, Internet Explorer, Microsoft Outlook and Microsoft Office are trademarks of Microsoft Corporation in the United States, other countries,
or both.
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