OPERATIONS MANAGEMENT
ONTARIO COLLEGE DIPLOMA
Revised: 12/13
Operations management is the core functional area of any business. Operations managers obtain, develop
and manage the resources required to deliver goods and services to clients.
PROGRAM OUTCOMES
Upon successful completion of this program, graduates have reliably demonstrated the following learning outcomes:
• use fundamental knowledge of components and inter relationships of the supply chain management system.
• employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services.
• contribute to plans and schedules, at various levels in an organization.
• employ current policies and practices for purchasing and procurement.
• apply best practices for inventory planning and control throughout the integrated system.
• utilize information technology to support logistics management functions.
• apply a working knowledge of transportation, distribution, and warehousing.
• use and interpret technical documentation as required.
• contribute to measurement and improvement of productivity and performance.
• participate in the planning, implementation, and evaluation of projects.
• conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements,
and professional standards.
• communicate effectively, orally and in writing, as required in a business culture.
• apply problem-solving and critical-thinking skills as required in operations management.
• use effective human relations, interpersonal, and team skills in an organizational environment.
• develop strategies for ongoing professional development to maintain and increase competence.
• apply basic knowledge of the interrelationships among the functional areas of business in operations management.
CAREER OPPORTUNITIES
Graduates from the program may find employment in entry level positions in:
• Buyer or purchasing assistant;
• Cost or quality analyst;
• Expediter;
• Demand planner;
• Inventory and production planer;
• Materials control assistant; and
• Production scheduler or supervisor.
CONTINUING EDUCATION | www.durhamcollege.ca/coned/OPER | 905.721.3052