TECHNICAL SERVICES
For Water Treatment Industries
Technical Support &
Replacement Parts Experts
As specialists in the treatment of drinking water, process water,
wastewater and stormwater management, Veolia Water
Solutions & Technologies Canada Inc. (Subsidiary of John
Meunier Inc.) has been serving North American municipalities
and industries since 1948. With our state-of-the-art
technologies, efficient products and team of seasoned
professionals, we design solutions that perfectly match our
client’s needs.
As a member of the Veolia Water Group, which operates in more
than one hundred countries around the world, Veolia Water
Solutions & Technologies Canada Inc. can provide a vast range of
tried and proven technologies, backed up by true know-how.
In Canada, Veolia Water Solutions & Technologies Canada Inc.
is an industry leader in the manufacture of municipal and
industrial water and wastewater treatment equipment. Our
teams of experts will support you throughout your project, from
conducting a needs assessment to supervising installations.
Veolia Water Solutions & Technologies Canada Inc. technical service department offers
a large range of services to meet the needs of its customers.
Our staff has an average of 15 years of experience in the water treatment industry and
in customer service. The team relies on wide and diversied expertise from it engineers
(civil, mechanical, chemichal, control), technicians (water treatment, instrumentation
and control), biologists and chemists.
Customer support nds its true meaning in a continuous process, from the design phase
to start-up and operational follow-up.
Our P hi los p hy of Se r v ice
Established as the fundamental value of our quality policy, customer satisfaction is at the
heart of Veolia Water Solutions & Technologies Canada Inc. preoccupations.
Our Customer’s guaranteed satisfaction results in the application of the following
principles:
Respect our engagements
Listen to customer’s requirements and offer adapted solutions and
services
Ensure an effective and experienced aftersale service by providing state-ofthe-art technology
Maintain privileged bonds with all our customers
Maintain an effective quality system (ISO)
We view INNOVATION as the best way to
maintain our leadership
11 888 meunier
meunier
servicecanada@veoliawater.com
servicecanada@veoliawater.com
VEOLINK PRODUCTS
TheVEOLINK range of services was developed to fulfill the needs of communication and information sharing with the water
treatment industry.
From the EXPERT to the CUSTOMER, from the early work to the routine operation of the facilities, VEOLINK supports you when
environmental and technical issues may keep your water treatment equipment from being up-to-date and running.
VEOLINK
SPARE PARTS
Veolia Water Solutions & Technologies Canada Inc. is able to support all your repair needs by
providing quality replacement parts and components.
They are just like the parts your equipment was built with: BEST CHOICE in terms of Fit,
Performance and Overall Quality.
VEOLINK
RETROFIT / REBUILD
With the cost of new equipment and constraints on budgets, it makes sense to investigate the
refurbishing or retrofitting of your equipment. A rebuilt machine will deliver 100% or more of its
original production and tolerance levels yet typical rebuilding costs are a fraction of the costs of
new replacements.
Make the most of your initial investment by having Veolia Water Solutions & Technologies
Canada Inc. services completely rebuild your equipment, while also
Adding
Additional Processing Capabilities.
VEOLINK
PICA (ACTIVATED CARBON)
The water business requires clean expertise. PICA has developed specific activated carbons which make
it possible to meet the demands for efficiency in water treatment. PICA's PICAHYDRO® ranges include
a wide variety of active carbons which can be used in the production of drinking water, industrial water,
ultra-pure water or waste-water treatment. The filtration of liquid effluents is also one of the growing
fields for customised activated carbons. The PICACLEAN® line completes the PICAHYDRO® range and in
this regard offers an effective solution against the foul-smelling gas produced by purification or sludge
treatment stations.
We offer a wide range of both standard products and
Solutions.
Custom-Designed
VEOLINK
HYDREX (WATER TREATMENT CHEMICALS)
You can improve the performance of your facilities with the HydrexTM range of water treatment chemicals. The HydrexTM water treatment chemicals range is a comprehensive line of
products for pretreatment, stem generation, cooling water and effluent treatment applications. Hydrex programs are well established in municipal and industrial applications.
Hydrex chemicals provide Optimal Operation.
VEOLINK
EXPERTS - 24 HOUR EMERGENCY LINE
In the case of installations dedicated to drinking water or production of process water for
industries, a 24 hour assistance service defines our commitment of continuous support to our
customers. Intended to rapidly solve problematic situations that could, in some cases,
jeopardize the water production.
Our 24 hour assistance allows our customer To
Avoid Situations that
may Become Critical.
VEOLINK
MICROSAND
We are totally dedicated to providing the best quality of microsand to our customers.
Focusing on obtaining the best results, we make sure that the microsand is approved and
adapted to your technology. We offer different microsand diameters from 60 to 150 microns.
We are presently supplying over 120 customers and feel confident as the owners and
The Most Reliable
Supplier of Silica Sand in the Industry.
designers of the Actiflo® Technology that we are
VEOLINK
MOBILE & PILOT UNITS RENTAL
We offer the possibility of
supplying emergency mobile units
for water treatment. Our mobile
units are installed quickly to your
fsystem and are put into operation
by experienced staff. Veolia Water
Solutions & Technologies Canada
Inc. has the best clarifier technology in the water industry.
Letting us take care of
your plant is a wise choice…
Our
STRENGTH
is in providing a
Cut your
downtime to a minimum.
maintenance expertise that will
11 888 meunier
meunier
VEOLINK
servicecanada@veoliawater.com
servicecanada@veoliawater.com
LAB TREATABILITY TESTS
Treatability tests are useful for troubleshooting your plant &
Optimizing
Chemicals.
If the coagulation is not working as expected Veolia Water Solutions & Technologies Canada Inc.
Technical Service Team can perform jars tests with our specialist. The jar testing program will help
determine the efficiency of the process, using different chemicals, and the optimal chemical
dosage as well. Moreover, the objectives of the jar testing program will be to:
Determine the optimal coagulant and polymer dosages
Determine the optimal coagulation pH, using acid or base for pH adjustments
Determine TOC Removal and THMs
VEOLINK
EXPERTS - ON-SITE SERVICE VISIT
A Veolia Water Solutions & Technologies Canada Inc. WTP Specialist may visit your Plant for
various reasons:
Special training based on problems encountered during the last 6 months, and
maintenance support
General water treatment optimization training or training of new operation staff
Audit site and issue recommendations regarding operations ans maintenance
Validation of instruments and equipments maintenance
Complete report
VEOLINK
TRAINING
We offer class room training and on site training on your equipment for:
Operators
Supervisory personnel
Mechanical maintenance
Automation and instrumentation personnel
Plant Engineers
VEOLINK
ADVANCED CONTROL / MONITORING
We can assist you with the operation
of your plant by providing plant
monitoring, operation follow-up and
trouble shooting.
We have built your water
treatment plant…
So we ought to know exactly what is required
for the Optimal Performance of
your System.
B a t hu r s t
B ra n t f o r d
Calgary
D o w C he m i c a l
Campbell Resources
Prince Albert
Q. I.T.
Québec
Tr o i l us
Summerland
VEOLINK
CARE PROGRAMS
We offer maintenance contracts for detailed inspection of your equipment and technologies by
our specialists, who will help you identify faults before they become failures. For an extended
lifetime of your plant we recommand :
& In
e
n
c
n
o
e
l
l
e
tion
va
Technical Ex
c
Spare parts inventory
Equipment operation overview
Maintenance schedule review
Audits and diagnostics
CONTACT US
You may reach us at the following numbers:
Spare Parts & Services:
Mr. Martial Champigny
514-334-7230 extension 3402
mchampigny@johnmeunier.com
Mechinal, Electrical or Control Warranties:
Mr. Gilles Poirier
514-334-7230 extension 3418
gpoirier@johnmeunier.com
Sales Representative:
Mr. Wayne Elliott
905-286-4846 extension 2107
welliott@johnmeunier.com
Process Guarantee:
Mr. Jean-Francois Beaudet
514-334-7230 extension 3420
jbeaudet@johnmeunier.com
Hydrex Sales Manager:
Mr. David Campbell
905-286-4846 extension 2109
dcampbell@johnmeunier.com
1 888 MEUNIER
servicecanada@veoliawater.com
Our 24/7 Hour Emergency Assistance Line:
Regular Business Hours: (514) 334-7230
After Business Hours:
Cell Phone: (514) 233-7564
service@johnmeunier.com
SOME CLIENTS
Fleischmann
G o l d Co r p
G ra n d Fa l l s
H a l i fa x
Lallemand
Red Deer
S u m m e r s i de
Tr a n s a l t a
Kingston
Va l e In c o
L a c - d u- B o n n e t
Wi n n i pe g
Jo hn M eunier Inc . has been serving North-American municipalities and
indust ries since 1948 by offering them complete wat er a nd wastewater
treatment solutions. With our state-of-the-art technologies, efficient products
and team of seasoned professionals, we design solutions that perfectly match
the needs of our clients.
John Meunier Inc . is a subsidiary of Veolia Water Solutions & Technologies, the
Veolia Water division which designs and manufactures technological solutions
for water and wastewater treatment. Veolia Water is the world leader in water
services, serving over 110 millio n peo ple w orldwide wit h close to 68,000
employees.
w w w.v e o l i a w a t e r s t . c o m
Mississauga (On)
Montreal (Qc)
2000 Argentia Road, Plaza IV, Suite 430
Mississauga, ON, Canada
L5N 1W1
T 905-286-4846 • F 905-286-0488
4105, rue Sartelon
Saint-Laurent, QC , Canada
H4S 2B3
T 514-334-7230 • F 514-334-5070
servicecanada@veoliawater.ca
www.veoliawaterst.ca