With the supply shortage related to Indonesia’s ban on sand exports to Singapore in 2007, and the almost three-fold escalation of sand prices, Holcim Singapore went to work on recycling. It found a replacement in concreting sand in the form of a waste material called Washed Copper Slag (WCS). The company found a novel way of encapsulating this waste into concrete. Today, the use of WCS as a substitute for sand in the production of concrete is widespread in Singapore with majority of ready-mixed concrete companies using it. Holcim Singapore not only survived a challenging period, it’s innovation benefited other companies in the industry as well. Besides producing building materials, Holcim Singapore also distributes cement, ready-mix concrete and dry mix products. Currently, it owns one of the largest storage capacities in Singapore with 130,000 metric tonnes bulk cement storage. Holcim Singapore also takes pride in being the only ready-mixed supplier that has an established Central Customer Care Center. Aligned with its front-line services, the Centre receives customer orders and distributes them efficiently across the various plants. The professionalism and competence of this Customer Center has received high acclaim from numerous customer segments. MARKET Construction plays a critical role in Singapore’s sustainable urban development. All construction materials are basically imported. As such the recycling and reuse of construction materials is crucial to Singapore as it reduces dependency on imports, and consumption of virgin materials and energy. Holcim Singapore realised that it is critical to be committed to a triple bottom line in the pursuit of sustainable development – social, economic and environment. In this area, Holcim Singapore is recognised by the construction industry stakeholders for its expertise, products and advocacy that address the principles of resourcerecovery and re-use. A range of such products have been developed to cater to the market’s green and sustainable way of construction. RECENT DEVELOPMENTS ACHIEVEMENTS At the heart of Holcim Singapore’s SD efforts is the development of eco-friendly concrete, “Holcim Green”. This product replaces sand with washed copper sand, a substitute that solves a waste problem while at the same time generates economic benefits. Today this practice has been adopted by the ready-mix concrete industry and has become a national standard for construction. With such innovative drive, Holcim Singapore was recognised as the Top Achiever of the Singapore Environmental Achievement Award 2008/09 by the Singapore Environmental Council. Furthermore, Holcim Singapore received a Bronze Award from Holcim Global Commercial Awards in 2009. The Global Commercial Awards recognise best practice in the successful commercialisation of products, a core competency within the Holcim Value Chain. Other than Holcim Green, Holcim Supercrete is another marvellous product from Holcim Singapore. The product had a Green label and using it makes concrete elements of a building leaner thereby reducing concrete consumption dramatically. Yet, it is high in strength and ideal for high rise building construction. With Holcim Green and Holcim Supercrete, Holcim Singapore has two products that address Singapore’s needs for green and sustainable construction materials supply. Other recognitions that bolster Holcim’s reputation as an environmentally conscious construction materials producer has been its recognition at the Asian Responsible 2 | BUSINESS SUPERBRANDS VOLUME 1 Entrepreneurship Award 2009. The company was awarded the Green Leadership Award by the Enterprise Asia’s, AREA. Holcim CEO Dr. Sujit Ghosh received the Responsible Business Leadership Award for outstanding achievement in spearheading environment-friendly initiatives. Holcim Singapore has also been accredited with ISO 9000, ISO 14001, OSHAS 18001 and BizSafe Star. HISTORY Holcim Singapore was established in 2004 with the acquisition of Eastern Concrete, and has since been advancing the technology on concrete manufacturing in the region. As a result of an internal restructure on 1 July 2010, Holcim Singapore was amalgamated with JCL Building Materials Pte. Ltd., a wholly owned subsidiary of Jurong Cement Limited, creating 14 batching plants strategically located island-wide and the single largest cement storage terminal. With this enlarged operation, Holcim Singapore extended its product range offerings and almost doubled its workforce that is trained on standards of the Global Holcim Group, one of the world’s leading building materials manufacturer. Holcim Singapore strives to provide clients with value added services and innovative products. PRODUCT Holcim Singapore drymix products are premium quality products that provide excellent structural performance for maximum productivity under the trademarks “JURCEM®” and “GEOMIX®. With increasing expertise in advanced concrete technology, Holcim now has many products that have been bestowed the prestigious seal of “Green Label” by the Singapore Environment Council. These products are currently in high demand, especially those under the “Holcim Green” brand . GEOMIX product range is one such Green Label product which has wideranging applications including waterproofing, repairs, façade and flooring. Holcim is ahead of market dynamics. It has developed several novel products. The one in the picture is Holcim Lightcrete. It can be held on fingers and floats in water. Since its development, it has seen high demand from many new customer segments and for new applications. As a result of increasing demand in the industry for higher productivity in project management and environmental protection, Holcim Singapore introduced Easecrete, a high flow, low cementitious, self-compacting concrete, to the market, as a product solution aligned with the productivity programme implemented by the Building Construction Authority. As Easecrete does not require a vibrator machine, it also fulfills stringent regulations on noise and air pollution for construction projects in densely populated areas. Another product from the resource recovery programme of Holcim Singapore is the Controlled Low Strength Concrete (CLSC). This is an innovative way to reuse and recycle sludge waste material from balance concrete that was previously disposed. CLSC is ideal for backfilling operations to optimise settlement, especially under restricted access for compaction equipment. In the operational front, Holcim Singapore was the first readymixed company to obtain certifications for almost all of its operating plants according to Singapore Accreditation Council’s SS EN206–1 and SS 544. This new standard from Building Construction Authority ensures quality concrete from manufacturers. The company’s environment-friendly philosophy is also extended to office activities. Holcim Singapore monitors energy efficiency in the office and was awarded the Green Office Label by Singapore Environment Council in 2010. Consumption of electricity, water and paper are monitored, while office waste is minimised through recycling. PROMOTION Holcim Singapore has an integrated marketing communications strategy through focused advertisements, and participation in trade fairs and events. The company is committed to environmentally sustainable development and leads the industry in this arena. It also partners customers to create powerful stakeholder value across the board while maintaining market leadership. Delivering technical talks and sharing technology expertise with designers and engineers make way for the recognition and acceptance of the company’s green concrete products in the market. Holcim Singapore also supports the contractors and builders to complete their projects with efficiency and with more environmentally friendly products. Building relationship with government and industry authorities through the sharing of concrete technology updates and expertise also plays a role in establishing the company’s brand. Holcim is similarly committed to nurturing young minds through education on environmentally sustainable construction materials especially in relevance with the use of earth-friendly alternative materials in concrete technology and responsible business conduct. BRAND VALUES Holcim Singapore builds its brand on providing platforms for environmentally sustainable construction in the market. The business stands on three key strategic pillars of innovation, organisational efficiency, and sustainability. At Holcim, innovation encompasses the entire value chain. The main focus is on customerfriendly and environmentally efficient products and services while at the same time streamlining the production process. On the product front, many new and environmentally sustainable products are developed for the market together with customised solutions. On the services front, it is always striving to better serve customers with on-time delivery and best quality. Holcim Singapore continuously tries to reduce its carbon footprint through a broad strategy on cost-efficient solutions that support environmental sustainability and quality of life. The company organises activities and develops products along environmentally sustainable construction principles that address the concept of resourcerecovery and re-use. The company sees its people as its valued assets. Holcim endeavors to provide a healthy and safe environment, not only to its employees, but also to their bigger circle of life – the family, community, and Singapore. Being a socially responsible company, Holcim Singapore takes initiatives within its sphere of influence not only for the benefit of staff members, but also the industry, environment and economy. The company works hand-in-hand with the Government and other stakeholders in the green movement, and also serves the societyat-large to improve the environment. www.holcim.com.sg THINGS YOU DIDN’T KNOW ABOUT HOLCIM t $PODSFUF JT UIF TFDPOE NPTU VTFE materials in the world after water. t )PMDJN(SPVQIPMETNBKPSJUZBOENJOPSJUZ interests in 70 companies worldwide. SINGAPORE’S STRONGEST B2B BRANDS | 3