REGISTRAR ASSISTANT Registrar’s Office POSITION SUMMARY

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REGISTRAR ASSISTANT
Registrar’s Office
POSITION SUMMARY
The Registrar Assistant will act as a primary contact for those with questions regarding the services
provided by the Office of the Registrar. The individual will be responsible for maintaining and processing
requests for student data.
SUMMARY OF DUTIES, RESPONSIBILITIES AND GOALS
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Answer questions regarding College academic policies, requirements, and course schedules, in
person, by email and by telephone.
Process all requests for official transcripts through the online “Transcripts On Demand” program as
well as the manual in-house printing and distribution process.
Prepare verification of enrollment letters and forms for insurance, government agencies, and for
student discounts.
Process Schedule Adjustment Forms (add/drop forms) submitted by students.
Assist students to resolve on-line registration issues and problems.
Maintain and submit check and deposit receipt records. Reconcile credit card transactions and
monthly Visa card transactions.
Receive and prepare petitions for submission to the Student Progress Committee for review and
approval Major/Minor/Advisor additions and changes in BANNER data base.
Updating alumni/student name and address records from transcript request data and print grade
reports for students, staff and faculty.
Proof read all department forms and mailers including registration information, college calendar,
diplomas and other publicized information. Maintain department form inventory, office supplies
and place printing orders
Open, distribute and redirect incoming Registrar Office mail.
Supervise and coordinate the activities of student workers.
Process duplicate diploma requests. Coordinate transcript and diploma document notary service
requests
Assist with audits, including Core, major, and minor requirements to ensure student progress
toward the Bachelor of Arts degree.
QUALIFICATIONS
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College degree or combination education and experience required.
Excellent communication and interpersonal skills, both written and oral needed.
Must have strong word processing and have data entry skills.
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Knowledge of BANNER and Microsoft products.
Must be accurate and flexible.
Must possess excellent communication, clerical, and customer service skills.
Requires high organizational skills.
APPLICATION INSTRUCTIONS
Please submit a resume and cover letter explaining how your qualifications meet the requirements of
the position to resumes@oxy.edu.
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