LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
Written communication is a
Correct Answer Non-Direct Communication
Your Answer
Non-Direct Communication
Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer Written
Your Answer
Written
Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of
law
Correct Answer Written communication
Your Answer
Written communication
Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer Language
Your Answer
Language
Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer Business letters
Your Answer
Business letters
Multiple Choice Single Answer
Question
It is very useful in collecting dues from customers
Correct Answer Business letters
Your Answer
Business letters
Multiple Choice Multiple Answer
Question
The Head address includes
Correct Answer Tel no. , Name of organization
Your Answer
Tel no. , Name of organization , Name of person
Multiple Choice Single Answer
Question
Encoded ideas take the shape of
Correct Answer Message
Your Answer
Message
Multiple Choice Multiple Answer
Question
Grapevine becomes hyperactive when the following factors
prevail
Correct Answer Feeling of certainty , Feeling of adequacy
Your Answer
Feeling of uncertainty , Feeling of inadequacy
Multiple Choice Multiple Answer
Question
The merits of grapevine would be
Correct Answer Speedy transmission , Feedback value , Support to other
channels
Your Answer
Speedy transmission , Feedback value , Support to other
channels
Multiple Choice Single Answer
Question
It plays an important role in conveying meaning without words
Correct Answer Gestures
Your Answer
Gestures
Match The Following
Question
Correct Answer
Your Answer
It has to be announced in time goals
the beginning of the
meeting when meeting
time is limited.
time goals
If in a meeting group
decision is required then
what will be the
conclusion
group vote
group vote
Discussions with groups informal
or fellow workers would be
what kind of meeting
informal
Committee meetings,
formal
conferences, etc would be
what kind of meetings
formal
It should be in a logical
agenda
order and one item should
naturally lead to another
agenda
Multiple Choice Single Answer
Question
Managers who know the full information can quickly reach
Correct Answer Informed decision
Your Answer
Changes
Multiple Choice Multiple Answer
Question
The manager should provide with
Correct Answer Vision , Values , Verve
Your Answer
Vision , Values , Verve
True/False
Question
You have made the most important decision of your life when
you determine what you want
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
To achieve success you need to develop
Correct Answer Goals
Your Answer
Goals
Multiple Choice Single Answer
Question
Successful people live and work in the
Correct Answer Present
Your Answer
Present
Multiple Choice Multiple Answer
Question
These attitudes lead to the ability to see nearly limitless
opportunities in everything around you.
Correct Answer Positive mental attitude , Determination to overcome failure
Your Answer
Positive mental attitude , Determination to overcome failure
True/False
Question
There are six types of goals in the goals pyramid
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
Every moment you waste in preoccupation is a moment you
steal from
Correct Answer Productivity
Your Answer
Productivity
Multiple Choice Multiple Answer
Question
Sometimes stress can be
Correct Answer Positive prompter , Motivator
Your Answer
Positive prompter , Motivator
True/False
Question
It is harmful when stress becomes strain
Correct Answer True
Your Answer
True
True/False
Question
Use healthy strategies to stress when you cannot avoid it
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The various occasions of presentations are
Correct Answer Training course /session Business Letters , Conference /
seminars , Presenting new business plans
Your Answer
Training course /session Business Letters , Conference /
seminars , Presenting new business plans
Multiple Choice Single Answer
Question
Presentation
Correct Answer Options a and b
Your Answer
Options a and b
True/False
Question
Visual aid should be fitted well into the presentation
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The channel is the
Correct Answer Method for delivering message , Medium for delivering message
Your Answer
Medium for delivering message
Multiple Choice Single Answer
Question
SenderSender
Correct Answer The one who transmits the message
Your Answer
The one who transmits the message
Multiple Choice Multiple Answer
Question
Different types of written communication are
Correct Answer Letters , Memos , Reports
Your Answer
Letters , Memos , Reports
Multiple Choice Multiple Answer
Question
The different types of non - verbal communication are
Correct Answer Voice , Appearance , Posture and movements
Your Answer
Appearance , Letters , Posture and movements
Multiple Choice Multiple Answer
Question
Contents of progress report will include
Correct Answer Progress made , Problems encountered , Projections
Your Answer
Progress made , Problems encountered , Projections
Match The Following
Question
Correct Answer
Your Answer
Every part of the business has a fixed place and
letter
priority
has a fixed place and
priority
Inside address consists of the same address is
the Name and address of written on the envelope
the receiver
the same address is
written on the envelope
The Subject of a letter
enables The reader to
know
the objectives of the letter the objectives of the letter
The salutation depends on relationship between
the
sender and receiver
relationship between
sender and receiver
The politeness involved in to improve the business
Writing always helps
relation with the reader
to improve the business
relation with the reader
Multiple Choice Single Answer
Question
PS
Correct Answer Post script
Your Answer
Post script
True/False
Question
Memorandums are usually initiated by the writer rather than
signed
Correct Answer True
Your Answer
True
True/False
Question
The simplest proposals resemble memorandums
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Appearance
Correct Answer Would include clothing, hair cosmetics etc.
Your Answer
Would include clothing, hair cosmetics etc.
Multiple Choice Multiple Answer
Question
The language used in the minutes should not be
Correct Answer In abbreviation , Technical
Your Answer
In abbreviation , Technical
True/False
Question
While preparing minutes, technical terms and abbreviations
should be used
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
Participant of meeting
Correct Answer Options a and b
Your Answer
Any one who is present in the meeting and has something
important to discuss and contribute
Select The Blank
Question
________ may be defined as any form of business transaction in
which parties interact ________ rather than by physical
exchanges of documents.
Correct Answer E-commerce
Your Answer
E-commerce
Correct Answer Electrically
Your Answer
digitally
Select The Blank
Question
At each stage of proceedings, you should ________ the current
position and ________.
Correct Answer summarize
Your Answer
summarize
Correct Answer progress
Your Answer
progress
Select The Blank
Question
Once the ________ statements are established then you can try
and communicate the ________.
Correct Answer mission
Your Answer
mission
Correct Answer vision
Your Answer
vision
Select The Blank
Question
The first step in ________ failure is ________ failure for it is a
temporary setback
Correct Answer overcoming
Your Answer
overcoming
Correct Answer recognizing
Your Answer
recognizing
Select The Blank
Question
One of the most important ________ for using your time wisely
is to drastically ________ the time that is wasted.
Correct Answer strategies
Your Answer
strategies
Correct Answer reduce
Your Answer
reduce
Select The Blank
Question
In the ________ stage if the ________ does not go away, the
body cannot repair the damages and must remain alert.
Correct Answer resistance
Your Answer
resistance
Correct Answer stressor
Your Answer
stressor
Select The Blank
Question
Even when you win an ________, it destroys ________ with
other people.
Correct Answer argument
Your Answer
argument
Correct Answer relationships
Your Answer
True/False
relationships
Question
Grapevine draws the employees of an organization near to each
other thus keeping the organization intact as a social entity
Correct Answer True
Your Answer
False