Thank You
For
Your Time & Willingness
To Serve on
OUR EM Committee!
(Our 4th & last meeting for Spring Semester ‘2004)
M. Saffari, 4/21/04
Enrollment Management Committee
Wednesday, April 21st, 2004
AGENDA
1. Approval of March 24th Notes
2. An EMC Overview
3. Out of State Fee Waiver
4. Fall-to-Spring Retention Rates
5. Fall 2004-05 EMC Meeting Dates and Times
6. Enrollment Management Plan
Discussion Issues
7. Student Perception Surveys—Update
8. Student Early Alert System
9. Policy Issues
M. Saffari, 4/20/04
An EMC Overview
Retention: Top Areas of Focus
A.
B.
C.
D.
E.
F.
G.
Course Availability (fall ’03 vs. ’04 as of 4/18/04 = +1016)
English 191 (fall ’03 vs. ’04 as of 4/18/04 = +296)
Full-Year Schedules for NEF
Student Early Alert System
Clear Set of NEF Expectations
Student Responsibility
Tutoring
= In progress
M. Saffari, 4/20/04
An EMC Overview
Recruitment: Top Areas of Focus
A. Increase Scholarship Opportunities
B. Faculty Connection to Student Recruitment
C. Programs that Make SCSU More Competitive
= In progress
M. Saffari, 4/20/04
An EMC Overview
Marketing: Top Areas of Focus
A. Research
B. Internal Marketing
C. Segmentation
= In progress
M. Saffari, 4/20/04
Enrollment Management Committee
Wednesday, April 21st, 2004
Discussion Issues
7. Student Perception Surveys—Update
8. Student Early Alert System
9. Policy Issues
M. Saffari, 4/20/04
Student Perception Surveys
a. First Year Resident Hall Student Opinion Survey (in-house)
Implementation Date: Fall ’04 (was implemented Spring ’04)
b. Academic Advising Survey
(in-house)
Implementation Date: Spring ’05 (preferably Jan. ’05)
c. Graduating Senior Survey
(in-house)
Implementation Date: December ‘04
d. Student Satisfaction Survey (ACT vs. Noel-Levitz)
(National)
Implementation Date: Fall 2004 (October or November)
M. Saffari, 4/20/04
Recommended Academic Advising
Survey Changes by Rod Dobey
12.
15.
16.
22.
28.
29.
My advisor is not patient.
My advisor does not talks with me about my long term goals.
My advisor does not lets me know where I stand in my program.
My advisor is not willing to spend extra time with me.
My advisor does not knows when courses are offered.
My advisor is not compassionate when I talk about my problems.
* To be eliminated
M. Saffari, 4/20/04
Student Early Alert System
Subcommittee Members:
Pat Krueger, Suellen Rundquist,
Sandra Johnson, Shahzad Ahmad,
Steve Klepetar, Kathy Kelly
Recommendations:
1. Should identify students with academic difficulty
A. Student notification
B. Intervention Strategies
2. Faculty buy-in
A. Documentation of classroom issues (attendance,
performance on tests/projects, etc.)—helpful in grade disputes
3. Make process Manageable and simple
A. Electronic communication/similar to submit grades
B. Class list should be available during week 5
C. Faculty select only students with difficulty
M. Saffari, 4/20/04
Student Early Alert System
Continued
Recommendations:
4. Areas of Focus
A. Academic performance below C
B. Attendance Issues
C. Faculty will have a week to respond and return report,
enabling notices to be sent prior to drop dates.
D. Notices will be sent to all identified students
E. Informs them of the concern(s)—They may receive more than
one warning if there is cause.
M. Saffari, 4/20/04
Student Early Alert System
Continued
Recommendations:
F.
5.
Letter or email will advise them to:
i. Talk with their professor
ii. Take advantage of the academic or advising
services listed
Pilot Approach
A. Include all core courses first, then at a later date include all
B. Eventually a more comprehensive individual referral system
for targeted groups of potentially at-risk students.
M. Saffari, 4/20/04
Policies/Procedures Impeding
Student Success
a. Mid-semester electronic transcript notification to students
carrying “I” grades
b. Monitoring and follow up with students whose suspension
appeal was granted
c. Special student ownership (all students)
M. Saffari, 4/20/04
Fall-to-Spring Five-Year Retention Rate Comparisons for
New Entering Students (1999-2003)
99-00
00-01
01-02
02-03
03-04
% Inc/Dec
03 vs. 04
F to S
F to S
F to S
F to S
F to S
NEF
87%
89%
88%
89%
89%
Honors
98
94
96
96
97
+1
DGS
89.3
91.8
88.9
88.2
88
-.2
0%
________________________________________________________
Total
87
89
88
89
89 (2306)
0
NET
86
86
87
88
88
(1123)
0
M. Saffari, 4/6/04
Fall-to-Spring Five-Year Retention Rate Comparisons for
New Entering Students (1999-2003)
By Ethnicity & Race
99-00
00-01
01-02
02-03
03-04
F to S
F to S
F to S
F to S
F to S
Am Ind
64%
79%
77%
74%
72% (18)
Asian
83
91
91
90
83
(42)
-7
Af Am
91
77
71
88
88
(32)
0
Latino/a
100
95
85
79
82
(11)
+3
Inter
__
__
__
__
93
(61)
__
NH/PI
__
__
__
100
100
(1)
0
White
88
Unknown 85
89
87
90
84
89
89
89
87
(1985)
0
-2
(156)
% Inc/Dec
03 vs. 04
-2%
M. Saffari, 4/6/04
Early Warning System (EWS)
Student Early Alert System (SEAS)?
Implementation Date: Fall 2004
Subcommittee #1
Guihua Li, Theresia Fisher, Steve Klepetar, Rod Dobey,
Suellen Rundquist (recorder)
1.
2.
3.
4.
Look at what they have in the Athletic Dept.
Look at what they have in Multicultural Student Services.
Implement midterm grades for first year students.
So if a student is in trouble, what do we do? Where are they
referred? Tutoring services? What offices?
5. Official statement from University “It is our expectation that all
students attend class.”
6. Midterm warning. At midterm only students who are NOT
performing at “C” level get a report.
M. Saffari, 3/15/04
Early Warning System (EWS)
Student Early Alert System (SEAS)?
Implementation Date: Fall 2004
Subcommittee #2
Diane Schellinger, Richard Sundheim, Lisa Foss, David Boyer,
Frank Loncorich and Pat Krueger (recorder)
1. What are we looking for to set off the warning? How to ID?
2. What will we do about it? What kind of intervention?
DGS Model
1. Looking for students in academic trouble
a. Send “D” slips (mid-term – earlier, 5th week) with offer
of assistance. List support services
b. Individual faculty intervention
M. Saffari, 3/15/04
Early Warning System (EWS)
Student Early Alert System (SEAS)?
Implementation Date: Fall 2004
Subcommittee #2
Continued
c. Academic Problems usually are symptoms of other
kinds of possible issues
2.
Financial problems
a. Through financial aid—maybe expanded
3.
Top students who leave—why? Need to find out
M. Saffari, 3/15/04
Early Warning System (EWS)
Student Early Alert System (SEAS)?
Implementation Date: Fall 2004
Subcommittee #3
Kathryn Kelly, John Burgeson, Debbie Tamte-Horan, David
Robinson, Sandra Johnson - recorder
1. Notify – student – advisor – offer support
2. Could it be electronic?
3. Web-based grades submitted by faculty
a. “N” for missing classes
b. “F” for failing
4. E-mail notification with suggestions for improvement and
support
M. Saffari, 3/15/04
Early Warning System (EWS)
Student Early Alert System (SEAS)?
Implementation Date: Fall 2004
Subcommittee #3
Continued
a. Does e-mail have to be our official communication?
i. To student
ii. To student’s advisor
5. Difference for students at different levels
a. Mainly first year by not possible by students?
b. 100 level classes?
c. Colleges should identify courses where warnings should
be sent
6. Incentive for faculty?
a. They are concerned, caring people so they want to help
students succeed.
M. Saffari, 3/15/04
US Census Bureau’s Population
Projection for the Year 2050
1. The Latino/a Population
Rises from 36 to 103 mil (186% inc.)
2. The Black Population
Rises from 36 to 61 mil (69% inc.)
3. The Asian Population:
Rises from 10.7 to 33.4 mil. (212% inc.)
4. The Non-Latino/a, White Population
Rises from 196 to 210 mil (7% inc.)
Source: MSNBC, US News 3/17/2004
M. Saffari, 3/17/04
Enrollment Management Committee
Subcommittees & Chairs
1.
Retention - Steve Klepetar, David Boyer, Theresia Fisher,
Shahzad Ahmad, Kathryn Kelly, Guihua Li, Debbie Tamte-Horan,
Frank Loncorich, Rod Dobey, Sandra Johnson, Suellen Rundquist
Chair:
Steve Klepetar
2.
Recruitment - Pat Krueger, Annette Day, Richard Sundheim
Chair:
Pat Krueger
3.
Marketing - Lisa Foss, John Burgeson, Diane Schellinger
Chair:
Lisa Foss
M. Saffari, 2/18/04
Retention:
Top 3 areas of focus
1.
Academic Planning
Course availability – careful planning to ensure adequate number of
seats to accommodate new entering students as well as currently
enrolled students. Balance general education and major/minor
courses. As much as possible, plan this up front rather than adding
courses late in the registration process.
Full year schedules for new entering students, especially NEF
Make certain that students have access to English 191 early in their
academic careers to improve their changes for success in the many
courses that require some kind of writing.
M. Saffari, 2/18/04
Retention – Top 3 areas of focus
2. Student Support
Create an “early warning system” for students experiencing academic
difficulty
Organize and improve tutoring services, and provide students who
are having academic difficulty with specific referrals to these
services.
Connect students with advisors early, and make advising part of the
entire academic career
M. Saffari, 2/18/04
Retention – Top 3 areas of focus
3. Student Responsibility
Present students with a clear set of expectations about college
level academic work, including the need to attend class regularly, the
number of hours they should study per class hour, etc.
Make a clear connection for students between academic success and
attainment of career goals.
Let students know that while the Advising Center and/or their faculty
advisor will gladly help them, they are ultimately responsible for
knowing the requirements for general education, major/minor. Teach
them to use the bulletin and online sources to access this
information; train them to visit major/minor departments early and
often to keep abreast of requirements.
M. Saffari, 2/18/04
Other Retention Initiatives
-
Summer program for DGS
Early warning system
First year experience courses for all or many
Make courses available
Course schedule/registration for entire year
Contracts for graduation
Advising is a career long process – track advisee contacts
Follow up on suspended students
Support for at-risk students
Implement DARS (Degree Audit System)
Faculty interaction with students
Streamline General Ed
Residential Community Building
More scholarship money
Value teaching & advising in Article 25
M. Saffari, 2/18/04
Other Retention Initiatives
-
Campus plan for questions (who answers questions)
Talk to each other (office to office)
Exit interview of those who leave
Improve tutoring
Improve mentoring
Alums involved in (classes, workshops, etc) to model success
Cultivate student groups
Composition classes early in career
Publicize internal services & assign students to use them
Be up front/candid about what one can expect of SCSU & visa versa
Front line folks who provide (not control) info & make folds (students)
feel good
- All program requirement on web
- Academic expectations made clear, accountable
M. Saffari, 2/18/04
Other Retention Initiatives
- Schedule classes to meet student & program needs (Saturday nights, web, and
extension)
- Some students are not cut out for college
- Raise admissions standards
- Set realistic goals for SCSU retention (not arbitrary)
- Where do we lose students ((COE, COB, COSS, COFA, General Ed, DGS,
Graduate, other)
- Engage undergrad & graduate students in research, conference, grants
- Electronic newsletter to Parents
- Engage parents to attend campus – time/year
- Articulation agreements with Community College
- Follow up communications by advisors to advisees (mid term)
- Link between academic success & career success
- Student needs to take greater responsibility to manage their own academic affairs
- Repeal PSEOA
- Enforcement/application of entrance requirements
M. Saffari, 2/18/04
Recruitment – Top 3 areas of focus
1. Increase scholarship opportunities to make SCSU reasonably
competitive in attracting targeted students
- Students of Color
- Academically talented
- Honors
2. Identify & recommend consideration of programs that will make
SCSU more competitive
- Academic programs
- Study programs (Honors, Study abroad, cohort groups, etc.)
3. Work to make faculty/staff more connected to recruitment process
- Build ownership
- Educate regarding role in yield generation
M. Saffari, 2/18/04
Other Recruitment Initiatives
Identify challenges & opportunities that are associated with distance
learning
- How can SCSU use distance learning to recruit?
How can SCSU begin to use distance learning & gain some
market share
Expand relationships with community colleges
- Make SCSU more transfer friendly
Identify new target groups
Intensify on-line recruitment
M. Saffari, 2/18/04
SCSU Faculty Assessment Questionnaire
Office of Multicultural Student Services
Faculty’s Name:
____________________
Date:
Department’s Name: ____________________
Student’s Name:
Office:
____________________
Course Name:
___________________
___________________
___________________
The Office of Multicultural Student Services is very much concerned about the educational success of
the above named student. In an attempt to develop and carry out an educational support program for
this student we need your assistance. Thank you in advance for your time and energy in regard to the
above student.
We need to hear from you before mid-semester in order to provide support that will help the
student improve academically. Please respond to this questionnaire as soon as possible and
prior to mid-semester.
PLEASE RETURN TO: Fred WalkerMulticultural Academic Support CenterB121 Education
BuildingSCSU
TO ENSURE CONFIDENTIALITY, PLEASE STAPLE YOUR REPLY
1. Is this student presently enrolled in your class?
2. Does he/she attend regularly?
3. Has he/she participated in class discussions?
4. Has he/she completed all assignments given to date?
5. Based on your best assessment, what grade has this student earned to this point?
Comments:
If you have any questions, please call Fred Walker at (320) 308-3976. Thank you.
M. Saffari, 2/14/04
Marketing – Top 3 areas of focus
1. Research
-
Who are our students?
What are our students expecting?
Who is successful here?
Future programs (student perspective)
What type of students are we looking at? (Millennial student)
2. Internal Marketing
3. Segmentation
- Strong programs
- Adult market
- Geographic
- Others
M. Saffari, 2/18/04
MNSCU Fall-to-Fall Retention Rates for Full-Time New
Entering Freshman Students
Entering Fall Cohorts of 2001 & 2002
UNIVERSITIES
Fall ’01 to
Fall ‘02
Fall ’02 to
Fall ‘03
2-Yr %
Inc/Dec
Bemidji State University
72%
71%
-1%
Metropolitan State University
60
61
+1
MN State University-Mankato
79
78
-1
MN State University-Moorhead
70
67
-3
Southwest MN State University
70
66
-4
St. Cloud State University
69
72
+3
Winona State University
74
76
+2
_________________________________________________________________________
TOTAL UNIVERSITIES
73%
73%
0%
Source:
MNSCU Office of the Chancellor for Research & Planning
M. Saffari, 2/6/04
MNSCU Four, Five, and Six Year Graduation Rates for the
1996 First-Time, Full-Time Degree Seeking Student Cohorts
Entering Fall Cohorts of 1996
UNIVERSITIES
4-Yr
5-Yr
6-Yr
Bemidji State University
27.5% 33.3% 35.5%
Minnesota State University-Mankato
20.5
41.8
47.8
Minnesota State University-Moorhead
18.5
36.6
41.4
Southwest Minnesota State University
20.5
34.3
40.0
St. Cloud State University
16.5
35.1
41.3
Winona State University
25.2
44.9
49.2
________________________________________________________
TOTAL UNIVERSITIES
20.6
38.6
43.8
Source:
MNSCU Office of the Chancellor for Research & Planning
M. Saffari, 2/4/04
According to
St Cloud School District
Enrollment Decline
1997
2003
2004
11,402
9840
9640
8-Year Comp
% Inc/Dec
-15.4%
St Cloud Times
M. Saffari, 2/24/04
The Insanity Principle
“Doing more of the same
thing but expecting different
results!”
Merit Scholarship Comparisons
as of 3/1/04
Schools Codes
Mankato
C
Criteria
Awards
Renewable
Top 10% & 26 ACT
$3000
Yes, 4 years
Top 15%
$500-2000
Some for 2 years
D
Cultural Diversity
$500-$3000
Some for 4 years
_________________________________________________________________________________
SCSU
A
Within the top 5 Students
$2000
Yes, 2 years
B
Top 5%
$2000
No
C
Top 10-15%
$1000
No
D
Diversity
$1000
Yes, 4 years
________________________________________________________________________________
Winona
A
Top 5% & 32 ACT
$3500
Yes, 4 years (automatic)
B
Top 5% & 28 ACT
$3000
Yes, 4 years (essay/Inter)
B
Top 5% & 28 ACT
$2500
Yes, 4 years (automatic)
C
Top 10% & 27 ACT
$1500
Yes, 4 years
Top 15% & 26 ACT
$1000
Yes, 4 years
Top 20% & 21 ACT
$300
No
Top 50% & 24 ACT
$300
No
Top 20% & 24 ACT
$500
No
D
Cultural Diversity
$2000
Unknown
Source: Gretchen Huwe, SCSU Office of Admissions
M. Saffari, 3/22/04
Early Warning System (EWS)
Student Early Alert System (SEAS)?
Implementation Date: Fall 2004
The Subcommittee #3
Continued
a. Does e-mail have to be our official communication?
i. To student
II. To student’s advisor
5. Different for Students at different levels
a. Mainly first year not possible by students?
b. 10 level classes?
c. Colleges should identify courses where warnings should
be sent
6. Incentive for faculty?
a. They are concerned, caring people so they want to
help students succeed
M. Saffari, 3/15/04
As teachers requested it
As central office designed it
As principals ordered it
As board of education approved it
David B. Tyack (‘74),
The One Best System
(A History of American
Urban Education- p.286)
As maintenance installed it
What the students wanted!
M. Saffari, 9/30/03
Enrollment Management Committee Members (EMC)
Spring Semester 2004
Areas
Reps
Areas
Admissions
Division of General Studies
Financial Aid
Graduate School
Communication/Marketing
Alumni
Continuation Education
Residential Life
Multicultural Student Services
Pat Krueger
Kathryn Kelly
Frank Loncorich
Annette Day
Lisa Foss
TBD
John Burgeson
Diane Schellinger
Shahzad Ahmad
SGA President
Cory Lawrence
Education
Stacy Seidl
Science/Engineering
Peng Lei
Education
Jill Hofacker
Social Sciences
Jessica Hamar
Fine Arts
Stacey Springer
_______________________________________
Institutional Studies
Guihua Li
Registration & Records
Debbie Tamte-Horan
Enrollment Management/EMC Chair Mahmoud Saffari
__________________________________________________
Total
12
Student Reps
Total
6
Areas
Faculty Reps
COFAH
Suellen Rundquist
COBA
Richard Sundheim
COED
Rod Dobey
COSE
Sandra Johnson
COSE
Dave Robinson
COSS
Robert Johnson
Director of Advising
Steve Klepetar
Dir. of Honors Program David Boyer
FA President
Theresia Fisher
_______________________________________
Total
9
M. Saffari
Enrollment Management Committee
Wednesday, March 24th, 2004
AGENDA
1. Approval of February 25th Notes
2. Student Perception Surveys—continued discussion
a.
In-house surveys subcommittee
(David Robinson, David Krueger, Ken Schneider, Guihua Li,
Pat Krueger, Lisa Foss, Addie Turkouski, Mahmoud Saffari)
3. Early Warning System--continued discussion
4. Policies/Procedures Impeding Student Success
a.
b.
c.
Mid-semester electronic transcript notification to students carrying “I” grades
Monitoring and follow up with students whose suspension appeal was granted
Special student ownership (all students)
5. SCSU Solution Finder
6. Admissions Criteria (MnSCU campuses)
Next Meeting: Wednesday, April 21 at 1:00 p.m.
M. Saffari, 3/15/04
Retention: Top Areas of Focus
A. Course Availability (fall ’03 vs. ’04 as of 4/18/04 = +1016)
B. English 191 (fall ’03 vs. ’04 as of 4/18/04 = +296)
C. Full-Year Schedules for NEF
D. Student Early Alert System
E. Clear Set of NEF Expectations
F. Student Responsibility
G. Tutoring
M. Saffari, 2/18/04
Recruitment: Top Areas of Focus
A. Increase Scholarship Opportunities
B. Faculty Connection to Student Recruitment
C. Programs that Make SCSU More Competitive
M. Saffari, 2/18/04
Marketing: Top Areas of Focus
A. Research
B. Internal Marketing
C. Segmentation
M. Saffari, 2/18/04
Enrollment Management Committee
Wednesday, February 25th, 2004
2. Student Perception Surveys
a. First Year Resident Hall Student Opinion Survey (in-house)
Implementation Date: Fall ’04 (was implemented Spring ’04)
b. Academic Advising Survey
(in-house)
Implementation Date: Spring ’05 (preferably Jan. ’05)
c. Graduating Senior Survey
(in-house)
Implementation Date: Summer ’04 if possible
d. Student Satisfaction Inventory
(National)
Implementation Date: Fall 2004 (October)
3. Early Warning System
(in-house)
Implementation Date: Fall ’04? Every sem.
M. Saffari, 2/25/04
Enrollment Management Committee
Wednesday, March 24th, 2004
4. Policies/Procedures Impeding Student Success
a. Mid-semester electronic transcript notification to students
carrying “I” grades
b. Monitoring and follow up with students whose suspension
appeal was granted
c. Special student ownership (all students)
5. SCSU Solution Finder
6. Admissions Criteria (Select MnSCU Campuses)
M. Saffari, 3/15/04
According Vincent Tinto:
“…Access without support is not Opportunity”
for low-income students.
For them,
“Access is an empty promise.”
Enrollment Management Report
June 2004, Volume 8, Issue 3, P. 10