Feelings • Anger, sadness, etc

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Feelings
•
Anger, sadness, etc
•
We often say hurtful things in a fit of anger or revenge
•
We often carry these feelings around for a long time
Situations
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Stressful situations can alter communication
•
Unfamiliar situations may affect communication
Environment
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Must be comfortable for successful communication
•
Problems with heat and/or cold alter communication
Past Experiences
•
Whether positive or negative, experiences alter our perception of future contact with various
people or groups of people
Body Language
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Gestures
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Facial expressions
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Posture
•
Eye contact
Culture
•
Certain cultures have rules about communicating with others
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