CLR Program Guidelines v2 (Word)

advertisement
COMPUTER LIFECYCLE REPLACEMENT (CLR) PROGRAM
2015/2016
Butte College will be offering a computer lifecycle replacement (CLR) program for 2015-2016.
The intent of this program is to replace 200 antiquated and unsupported computers, and to
implement new standards for desktop computing. The departments will have the ability to
participate in the process in conjunction with the IT Services & Support (ITSS) teams.
IMPORTANT NOTES FOR 2015/2016
 Computers will be allocated based on the age of the computer being replaced. We will be
targeting computers 8+ years and older.
 This year’s program will include a Butte College Custom Dell Optiplex 3020 PC:
 Intel Core i5-4590 processor--Quad Core, 3.30GHz Turbo, 6MB cache
 500GB hybrid SSD drive
 1 GB video card
 8GBs of RAM
 8X Slimline DVD+/-RW drive Burner
 5 year warranty
 Windows 7 (64bit)
 Office 2013
 Adobe Suite (including Acrobat Pro, Photoshop, etc.)
 Allocations cannot be combined and used to purchase fewer/more expensive computers.
PROGRAM DETAILS
The following guidelines will assist you in determining what, who, where and how much when
allocating your resources for computers.
Computer Replacement
1) The intent of this program is to replace as many existing substandard computers as
possible.
2) One trickle per new machine will be allowed.
3) Departments determine their machine replacement strategy according to their
allocations, and in consultation with the IT CLR program lead.
a) NO distinction will be made between full or part time, tenure or non-tenure Faculty
and Staff.
i) Provided the replacement falls within the guidelines, the ultimate decision for
replacement is up to the department.
A laptop must go towards replacement of a desktop or primary laptop computer---it
cannot be used as a secondary or department shared machine. Laptops offered are
configured to be a desktop level replacement.
CLR Program Guidelines v2 (2/1/16)
Page 1
Upgrade Options
Upgrade options are available through this program. Laptop, tablet, and Macintosh
computers are available—the department will be required to fund these upgrades.
Supported Computer Minimums
Current Minimally Supported computer levels:
 All PCs i3 processor and above, 4Gb RAM
 All Intel based Macintoshes i3 processor and above (iMac 2010+), 4 Gb RAM
The following machines will be targeted for replacement either through the Lifecycle
Replacement program or by department procurement of new equipment.



All PCs below an i3 processor
All non-Intel Macintoshes
All primary computers 7+ years of age
Please visit http://butte.edu/itss/support_standards/index.html for complete details about
campus computing support standards.
Trickles
When someone gets a new computer and the department wants to swap their old computer with
someone else’s, we refer to this as a trickle. In an effort to speed the delivery of new computers
and to encourage the surplus of aging computers, trickles will be scheduled within the program.
1) If a department is going to trickle a computer, it must be included in the CLR plan.
2) Departments are responsible for storing the computer to be trickled in a safe location-ITSS will not store computers slated for trickle.
a. ITSS will not be responsible for any missing parts when re-installing a trickle.
3) Trickled computers will be considered a lower priority than installation of new computers.
4) Trickles slow down the entire process.
a. All data must be removed from the computer.
b. We try to make absolutely sure the previous user has all of their files before we
wipe the trickled computer clean and install a new software image.
c. We usually give the user 2 weeks before wiping the trickled computer clean.
d. ITSS is not liable for any data left on the old machine beyond 2 weeks.
File and Data Transfers
1) Users are expected to move all data files to either OneDrive or the campus DFS.
OneDrive should be used for individually accessed files, the DFS should be used for
shared department files. ITSS techs will assist users in this task, but this task needs to
be completed prior to install of any computers.
2) It is the responsibility of the user to inform ITSS of any installed specialized software or
work-related data locations other than the desktop or ‘My Documents’ folders prior to
computer install.
3) It is the responsibility of the user to ensure that their files are moved correctly. ITSS
technicians can assist in this process but will not be held liable for any omissions.
4) If machine recipients are unavailable during the installation, it slows the process down.
ITSS reserves the right to schedule other department installations should we encounter
difficulty in scheduling time with any given recipient in the program.
CLR Program Guidelines v2 (2/1/16)
Page 2
5) ITSS will not transfer personal files, such as iTunes libraries, photos, video’s, etc. The
user must perform their own backup and restore for their personal files.
Application Installation
IT Services & Support will install all supported applications. Media and proof of licensing for
non-campus licensed products will be required (e.g. FileMaker Pro, Dreamweaver, etc.)
1) IT Services & Support will not be held liable if the hardware or the operating system
does not support the application
Procurement
1) ITSS will work with Departments on a first come, first served basis for purchases.
a) Departments that solidify their plans with ITSS first will be scheduled to get their
computers first, depending on their faculty and staff availability.
2) Deadline for final Department Plan submission: April 1st.
a) Departments who do not submit their plan by April 1 risk receiving computers this
round.
Apple VS. PC
The recommended platform of computers for this program and in general is the PC unless
programmatic needs require an Apple. Some PC and all Apple configurations will cost the
department extra within the program.
Getting Help!
ITSS will have staff available to assist the departments with their replacement strategy.


Program General Info: http://www.butte.edu/itss/projects/clr/index.html
E-mail CLRProgram@butte.edu for information and assistance with issues specific to
the CLR program and processes.
CLR Program Guidelines v2 (2/1/16)
Page 3
Download