Regional Center for Education
and Work
St. Louis Metropolitan Community
Creating the Great Community
March 2002
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© 2002 The Gallup Organization
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This document and the materials associated with the
Quality of Community Life survey contains proprietary
information and copyrighted materials owned by The
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St. Louis, and the Regional Center for Education and Work
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2
Imagine the Future
“But in these first hours of a new era, it behooves us
to imagine the future with a sense of optimism,
something that eluded our ancestors as they struggled
to survive. We have the humane vision and the
technological means to lift the world family to new
levels of liberty, affluence, health, and happiness.
Forging that possibility into reality is the task that
greets us in the morning of the new millennium.”
Editorial. New York Times, January 1, 2000.
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Positive Social Science Think Tank
Mihaly Csikszentmihalyi – Claremont College
Ed Diener – University of Illinois
Kathleen Hall Jamieson – University of Pennsylvania
Robert Nozick – Harvard University
Danielsen Robinson – George Washington University
Martin Seligman – University of Pennsylvania
George Vaillant – Harvard Medical School
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4
Creating the Great Community
“The future is not a result of choices among alternative
paths offered by the present, but a place that is created –
created first in the mind and will, created next in
activity. The future is not some place we are going to,
but one we are creating. The paths are not to be
found, but made, and the activity of making them,
changes both the maker and the destination.”
John Schaar, Futurist
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Positive Psychology
1998 -- A group of psychologists meet to
discuss a new branch of psychology
1999 -- First Positive Psychology Summit
descriptors of the “Good Life”
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Positive Social Science
“Positive social science is the scientific study of
optimal human functioning. It aims to discover
and promote the factors that allow individuals and
communities to thrive.”
Positive Psychology Conference
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7
Wellspring Dimensions
I.
II.
III.
IV.
V.
VI.
VII.
VIII.
IX.
X.
XI.
XII.
Aesthetics (appreciating and experiencing beauty)
Altruism/Civility (volunteer service, community service)
Courage (taking a stand for beliefs)
Creativity (using imagination, originality)
Friendships (developing relationships with others)
Future Focus (setting and using goals)
Learning (learning and growing)
Principle-Centered (using values and beliefs)
Self Regulation (structure and discipline)
Spirituality (spiritual beliefs)
Wisdom (making sense of experience)
Workplace Satisfaction (enjoyment and satisfaction
from work)
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8
Overall Outcome Measures
The Ladder
Subjective Well-Being
Perception of step
present, five years ago,
five years in the future
Satisfaction With Life Survey
Perceived satisfaction
Dr. George H. Gallup
and Dr. Hadley Cantrill
Dr. Ed Diener, et. al.
Step 0 – 10, with 10 best
and 0 worst possible life
Grand mean of three items
Grand mean of five items
r = .495 (p<.01)
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The Great Community Approach
Theoretical base-Constructs hypothesized as important to the
“good life”
Community involvement-Priority setting and action planning
• Reflect upon, and discuss desired futures
• Create a dialogue combined with
policy and grass roots action planning
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10
Goals for the Study
• Provide feedback to the St. Louis community
• Focus the community on inventing the future
• Emphasize the strengths, well-being, and a
positive direction for St. Louis
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11
Methodology
Telephone survey of adults in metropolitan
St. Louis
June 22 – August 3, 2001
n = 999
National Sample
n = 1,008
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12
Survey Instrument
“Wellsprings” of the good life
Field tested in St. Louis, 1999
106 items, plus demographics
Reconfigured instrument –
67 items, 12 Wellspring Dimensions,
plus The Ladder and Subjective Well-Being
items
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The St. Louis Data
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Dimension Means for St. Louis and National
3.86
3.88
Aesthetics
3.40
3.41
Altruism /Civility
3.93
3.92
Courage
3.82
3.83
Creativity
4.18
4.20
Friendships
4.01
4.01
Future Focus
St. Louis
National
4.50
4.47
Learning
4.47
4.47
Principle-Centered
3.83
3.84
Self Regulation
4.17
4.17
Spirituality
3.95
3.92
Wisdom
3.90
3.91
Workplace Satisfaction
0
1
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2
3
4
5
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Wellspring Dimensions – Strengths
Learning (4.50)
Principle-Centered (4.47)
Friendships (4.18)
Spirituality (4.17)
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Wellspring Dimension Mean by Age
St. Louis (n=999)
Aesthetics
Altruism
Courage
Creativity
Friendships
Future Focus
Learning
Principle-Centered
Self Regulation
Spirituality
Wisdom
Workplace Satisfaction
Ladder
Subjective Well-Being
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a
18-34
3.81
3.27
4.00 c
3.97 bc
4.22
4.16 bc
4.55 c
4.43
3.72
4.08
4.01 c
3.83
b
35-54
3.94
3.48 a
3.97 c
3.85 c
4.20
4.02 c
4.55 c
4.50
3.79
4.21
3.98 c
3.90
7.25
3.68
7.24
3.64
c
55+
3.81
3.41 a
3.82
3.63
4.14
3.85
4.37
4.46
4.00 ab
4.19
3.86
4.00 a
7.52 ab
3.84 ab
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17
Wellspring Dimension Mean by Education
St. Louis (n=999)
Aesthetics
Altruism
Courage
Creativity
Friendships
Future Focus
Learning
Principle-Centered
Self Regulation
Spirituality
Wisdom
Workplace Satisfaction
HS or
Less
3.69
3.27
3.87
3.76
4.10
3.91
4.39
4.36
3.82
4.20
3.93
3.87
Post
HS
3.90a
3.33
3.96
3.82
4.19
4.05a
4.56a
4.53a
3.82
4.22
3.97
3.83
College
or Greater
3.97a
3.57ab
3.96
3.88
4.25
4.05a
4.53a
4.51a
3.85
4.10
3.96
3.97b
Ladder
Subjective Well-Being
7.26
3.62
7.29
3.68
7.41
3.82ab
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Wellspring Dimension Means by Income
St. Louis (n=999)
Aesthetics
Altruism
Courage
Creativity
Friendships
Future Focus
Learning
Principle-Centered
Self Regulation
Spirituality
Wisdom
Workplace Satisfaction
Ladder
Subjective Well-Being
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a
b
$30K
<$30K <$50K
3.67
3.93 a
3.15
3.45 a
3.82
3.98 a
3.64
3.92 a
3.90
4.25 a
3.83
4.04 a
4.34
4.57 a
4.32
4.51 a
3.71
3.83
4.14
4.30
3.88
4.02
3.67
3.92 a
6.77
7.28 a
3.38
3.75 a
c
$50K
<$75K
3.89 a
3.50 a
3.97 a
3.87 a
4.30 a
4.06 a
4.53 a
4.49 a
3.81
4.24
4.00
3.89 a
7.29 a
3.74 a
d
$75K+
3.95 a
3.52 a
3.99 a
3.90 a
4.30 a
4.12 a
4.57 a
4.53 a
3.93
4.02
3.96
4.01 a
7.73 abc
3.90©abc
2002 The Gallup Organization
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Wellspring Dimensions Means by Race
St. Louis (n=999)
Aesthetics
Altruism
Courage
Creativity
Friendships
Future-Focused
Learning
Principle-Centered
Self Regulation
Spirituality
Wisdom
Workplace Satisfaction
Ladder
Subjective Well-Being
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a
White
3.88
3.40
3.92
3.81
4.22 b
3.99
4.48
4.48
3.85
4.15
3.93
3.93 b
7.41 b
3.78 b
b
NonWhite
3.80
3.43
3.99
3.87
4.01
4.11
4.56
4.40
3.74
4.25
4.06 a
3.74
6.89
3.38
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Dimensions Most Descriptive of St. Louis
Work. Sat. Aesthetics
Wisdom
Altruism
Courage
Spirituality
Creativity
Self Regulation
Friendships
Principle-Centered
Future Focus
Learning
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Present Step Means for St. Louis and National
St. Louis
(n=999)
National
(n=1,008)
7.26
7.23
In St. Louis,
Present step correlates with all 12 Wellspring
dimensions
Best predictors:
• Workplace Satisfaction
• Friendships
• Self Regulation
• Wisdom
18% of the variance
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Present Step “Top Box” (Steps 7-10)
Top
Middle Bottom
St. Louis (n=999)
74%
22%
4%
National (n=1,008)
71%
25%
4%
In St. Louis, the mean scores of respondents 55 and older,
College graduates or greater, and with Annual household
incomes of $50,000 or greater, and Whites are significantly
higher than other groups.
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Perceived Step Five Years Ago
St. Louis
(n=999)
6.21
National
(n=1,008)
6.24
“Top Box”
5 yrs. ago
48%
49%
Present
74%
71%
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Perceived Step Five Years in the Future
St. Louis
(n=999)
8.50
National
(n=1,008)
8.56
“Top Box”
5 yrs. future 89%
87%
Present
71%
74%
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Perceived Step Five Years in the Future
Comparing present step, higher percentages
of respondents indicated they would be in the
“Top Box” (steps 7-10) across nearly all groups.
In St. Louis best predictors of perceived
future step:
• Future Focus
• Friendships
• Creativity
• Workplace Satisfaction
15% of the variance
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Subjective Well-Being
St. Louis
(n=999)
National
(n=1,008)
3.71
3.68
In St. Louis, Subjective Well-Being correlates
with all 12 wellspring dimensions
Best predictors:
• Friendships
• Workplace Satisfaction
41% of the variance
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Quality of Education
St. Louis
(n=999)
3.66
National
(n=1,008)
3.50
Correlated to 10 of the 12 Wellspring Dimensions,
the Ladder, and Subjective Well-Being.
The St. Louis mean is significantly higher than
the National sample’s.
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Quality of Education by Percentages
St. Louis (n=999)
DK
3%
1
3%
2
6%
3
4
29% 41%
5
18%
National (n=1,008)
3%
4%
10%
30% 37%
15%
St. Louis “4” and “5” 59%
National “4” and “5” 52%
The combination of “4” and “5” for St. Louis (59%) is
significantly higher than the National (52%).
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Next Steps
• Stakeholder Session
• Facilitator Session
• Community Dialogue
• Action Planning by Groups, Organizations,
and Individuals
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Priority Setting and Action Planning
Introduction “Why did we do the survey?”
Step 1
Measurements “What does our data tell us?”
Priorities “What dimensions should we focus on?”
Step 2
Actions “What can we do to build a stronger
community?”
Commitments “What will we commit to each other?”
Step 3
Tracking “Here is the progress we have made.”
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Your Questions
?
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Priority Setting
and
Action Planning
Creating the Great Community
in St. Louis
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Section I:
Focus on You
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Section I: Focus on You
Name
Paid to Do
Hot Buttons (Positive Things)
Two Successes
Expectations
Page 3
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Section II:
Your Data
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Wellspring Dimensions
I.
II.
III.
IV.
V.
VI.
VII.
VIII.
IX.
X.
XI.
XII.
Aesthetics (appreciating and experiencing beauty)
Altruism/Civility (volunteer service, community service)
Courage (taking a stand for beliefs)
Creativity (using imagination, originality)
Friendships (developing relationships with others)
Future Focus (setting and using goals)
Learning (learning and growing)
Principle-Centered (using values and beliefs)
Self Regulation (structure and discipline)
Spirituality (spiritual beliefs)
Wisdom (making sense of experience)
Workplace Satisfaction (enjoyment and satisfaction
from work)
Page 15
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Dimension Means for St. Louis and National
3.86
3.88
Aesthetics
3.40
3.41
Altruism /Civility
3.93
3.92
Courage
3.82
3.83
Creativity
4.18
4.20
Friendships
4.01
4.01
Future Focus
St. Louis
National
4.50
4.47
Learning
4.47
4.47
Principle-Centered
3.83
3.84
Self Regulation
4.17
4.17
Spirituality
3.95
3.92
Wisdom
3.90
3.91
Workplace Satisfaction
0
1
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3
4
5
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Wellspring Dimensions – Strengths
Learning (4.50)
Principle-Centered (4.47)
Friendships (4.18)
Spirituality (4.17)
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Dimensions Most Descriptive of St. Louis
Work. Sat. Aesthetics
Wisdom
Altruism
Courage
Spirituality
Creativity
Self Regulation
Friendships
Principle-Centered
Future Focus
Learning
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Present Step Means for St. Louis and National
St. Louis
(n=999)
National
(n=1,008)
7.26
7.23
In St. Louis,
Present step correlates with all 12 Wellspring
dimensions
Best predictors:
• Workplace Satisfaction
• Friendships
• Self Regulation
• Wisdom
18% of the variance
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Perceived Step Five Years Ago
St. Louis
(n=999)
6.21
National
(n=1,008)
6.24
“Top Box”
5 yrs. ago
48%
49%
Present
74%
71%
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Perceived Step Five Years in the Future
St. Louis
(n=999)
8.50
National
(n=1,008)
8.56
“Top Box”
5 yrs. future 89%
87%
Present
71%
74%
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Quality of Education
St. Louis
(n=999)
3.66
National
(n=1,008)
3.50
Correlated to 10 of the 12 Wellspring Dimensions,
the Ladder, and Subjective Well-Being.
The St. Louis mean is significantly higher than
the National sample.
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Section III:
The Wellspring
Dimensions
Page 15
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Wellsprings 1: Aesthetics
• People appreciate beauty.
• They respond to beauty in the environment with
pleasant emotions.
• They appreciate great works of art, and tend to be patrons
of music, art, drama, science, and mathematics.
• Community members crave the opportunity to experience
great art, such as music, drama, or paintings.
• When Aesthetics are combined with Creativity, people
enjoy creative art.
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Wellsprings 2: Civility/Altruism
• People observe etiquette positively in social behavior.
• People value courtesy and politeness in everyday behavior.
• Positive and sincere consideration of others comes from
inherent thoughtfulness.
• Residents extend their courtesy to strangers.
• People get to know one another, and volunteer to help each
other when necessary, particularly when a neighbor needs help.
• People see the value of mentoring.
• People who take responsibility for improvement and growth in
the community.
• Positive attitude about making continuous improvements.
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Wellsprings 3: Courage
• Courage indicates people’s ability to meet resistance with
increased determination.
• They tend to handle difficult, dangerous, or painful problems,
rather than withdraw from them.
• They do what they think is right.
• Courageous persons ask for action in the community.
• They are willing to claim their goals and strengths publicly.
• Courage is something they use in their normal, everyday
lives, and not just in traumatic situations.
• Courageous people bring about change and improvement in
the community.
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Wellsprings 4: Creativity
• Creative people within the community show imagination
and artistic intellectual inventiveness.
• They do things that stimulate the imagination.
• They find unique solutions to everyday problems.
• They have a special capacity for helping people appreciate
and understand beauty.
• Encourage the community to maintain beautiful places and
works of art.
• They are driven to do something original each year.
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Wellsprings 5: Friendships
• Many people who are fond of each other and have intimate
relationships or close acquaintances.
• Many people in the community help and trust each other.
• Trust within the community is high when friendship is high.
• People are ready to greet other people and bond with them.
• They care about the feelings and well-being of other people
in the community.
• Every person has someone who cares about him/her as a person.
• Individuals say they feel a presence of love in their lives.
• There are many unconditional relationships between people.
• People are likely to stand by each other.
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Wellsprings 6: Future Focus
• People are able to center their attention on the future of the
community.
• People have goals and visions for the future.
• There are people who talk continuously about what “can be”
instead of what “is.”
• Many people in the community know what they plan to be
doing five years from now.
• They are likely to have challenging goals – big goals.
• Visioning is a regular activity in community meetings.
• People create artwork and write editorials that feature the
community’s future.
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Wellsprings 7: Learning
• A Learning community is continuously improving.
• Opportunities exist to discuss ideas and grow.
• Schools are likely to have courses available for everyone in the
community, and schools are actually community centers as well
as learning centers.
• People feel they are growing in their knowledge and wisdom,
and making sense of what is happening in their world.
• Learning something new is a thrill for them.
• People in the community love to ask questions and do so
frequently.
• The goal is to have every person feel that they are always
learning and growing.
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Wellsprings 8: Principle-Centered
• People adopt principles and live by them.
• They show integrity in expressing their values and principles.
• People regularly discuss the principles of the community in
writing and in groups.
• People appreciate common standards and lawfulness –
in short, “They walk their talk.”
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Wellsprings 9: Self Regulation
• People appreciate individual discipline.
• Many people in the community say they are highly disciplined.
• Community members emphasize the importance of planning.
• People are more likely to take responsibility for their financial
obligations.
• Communities are likely to be very neat communities.
• People make most of their decisions based on reason.
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Wellsprings 10: Spirituality
• Spirituality refers to people’s thinking, motivating, and feeling
abilities.
• People think about the will, vivacity, vigor, enthusiasm, frame
of mind, disposition or mood, and loyalty of the people.
• They think about the connectedness of all things.
• Spirituality includes both the religious behaviors and beliefs
of the people.
• People who are not religious in practice may be spiritual in that
they possess a sense of connectedness.
• A community is likely to have more people who participate in
religious activities, such as attending church and meaningful
participation in living out their faiths.
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Wellsprings 11: Wisdom
• They have the capacity for following a course of action based
on knowledge, experience, and understanding.
• We typically say that people who are wise have good judgment.
• A community high in Wisdom is continuously making
sense of experience.
• They see the connection between their ideas and their actions.
• People tend to identify and refer to the wise people in their
community.
• Wise people seem to know intuitively how other people feel.
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Wellsprings 12: Workplace Satisfaction
• People enjoy what they do for a living and look forward to
going to work.
• At times, they may even say that their work is fun.
• Work, for them, generally is a place of social satisfaction
because they have friends there.
• In great workplaces, people feel they have opportunities to
learn and grow.
• When they achieve, they receive recognition for their work.
• People tend to have better family lives and take on more
responsibilities within the community.
• Employers can impact the level of Workplace Satisfaction
within the community.
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Wellspring Dimensions
Card Sort
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Section IV:
Priority Setting
and
Action Planning
Page 30
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Overall Objectives of Action Planning
• To help stakeholders understand the purpose of the survey.
• To share survey results with the stakeholders and to
discuss what they mean.
• To involve stakeholders in selecting those wellspring
dimensions they feel are most important at this time.
• To initiate ideas that will encourage the team/group to
come up with action items that may impact the dimensions
they chose.
• To solidify your commitments to each other as a group. It
is important to make a record of your actions.
• To meet periodically to track progress on the group’s
action plans. Refine action plans when necessary.
Page 32
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IMPACT – Building the Great Community
Introduction “Why did we do the survey?”
Step 1
Measurements “What does our data tell us?”
Priorities “What dimensions should we focus on?”
Step 2
Actions “What can we do to build a stronger
community?”
Commitments “What will we commit to each other?”
Step 3
Page 33
Tracking “Here is the progress we have made.”
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Feedback and Action Planning Session
• Gather your group.
• Identify a recorder.
• Have group discussion of the Wellspring dimensions.
• Vote on two dimensions (two votes per person) for action
planning.
• Write down as many actions as possible to impact two
dimensions.
• Cross off all the actions that are not SMART.
• Identify who will be responsible for each action that remains.
• Track your progress and agree to meet again to review.
Page 34
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SMART Action Items
Specific
Measurable
Action-Oriented
Realistic
Time-Bound
Page 34
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Appendix
Wellspring Dimensions 1-12
Ideas for Stakeholders
Page 38
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Your Questions
?
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Wellspring Dimensions by Mean Rank
Highest
Middle
Lowest
Learning
Future Focus
Aesthetics
4.50
4.01
3.86
Principle-Centered Wisdom
Self Regulation
4.47
3.95
3.83
Friendships
Courage
Creativity
4.18
3.93
3.82
Spirituality
Workplace Sat.
Altruism/Civility
4.17
3.90
3.40
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© 2002 The Gallup Organization
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