FORM – PSR v2
Monthly Project Status Report
Project Name
Exchange 2010 Upgrade
IS Project Code
IS-0192
Project Manager
Alec Coleman
Project Sponsor
Gregor Waddell
Report Period From
1 Apr 2011
Report Period To
28 Apr 2011
RAG Status
Amber
Report Number
6
Milestones
Planned Date
(from PPD)
Expected Date
Date Completed
Produce an Architectural Design for Exchange 2010
installation, including storage levels required for the
increased archiving period, backup and recovery and
performance monitoring and tuning procedures.
Feb 2011
Mar 2011
Apr 2011
Produce Architectural Design for Symantec eVault and
integration with Exchange 2010
Jan 2011
Jan 2011
Jan 2011
Complete Evault Upgrade
Jan 2011
Jan 2011
Jan 2011
Build a working, supportable and manageable pilot for
Exchange 2010 environment.
Apr 2011
May 2011
Feb 2011
Mar 2011
Mar 2011
Feb 2011
Mar 2011
Mar 2011
Knowledge transfer/training of ISMS staff
Apr 2011
May 2011
Provide guidance and light-touch training regime for
staff, integrating with OCS 2007.
Mar 2011
Apr 2011
Complete Pilot in ISMS
May 2011
Jun 2011
Complete Rollout and Training by
Aug 2011
Sep 2011
End Project Activities
Sep 2011
Oct 2011
Produce strategy for migration of Outlook 2010 Client.
Produce a strategy for migrating to Microsoft Forefront
Online Protection for Exchange (FOPE).
Progress achieved this period
We are probably 4 weeks behind the original plan but it is essential that the entire infrastructure is thoroughly tested prior to the
pilot and this has been causing some problems with regard to network backup issues and operational work. Progress has been
made as follows:

Salford, Rob and Nigel have completed the following:

Configured Forefront Proxy settings on CHE-I-MBX02, CAM-I-MBX01, CAM-I-MBX02, CAM-I-CAS01, CAM-ICAS02 to enable engine definition updates.

Requested a Certificate needed for Exchange 2010

Imported certificate into all members of the Exchange Organization.

Configured remaining storage and remaining off site database replicas (DB01, currently only one clustered off
site to CAM-MBX01)

Setup Edge Transport Server in Cambridge Site (CAM-S-ET02)

Tested Forefront

Started Testing Failover

Tested Load Balancer

Progressed re-skinning OWA (with Adrian Brett’s input)

Created SCCM deployment package

Commenced client testing using the SCCM package

Presented paper to CMT and obtained agreement to the rollout/training plan

Issued email to Faculty/Service contacts seeking nominations for Co-ordinator and Super-Users

Agreed communications for the Bulletin

Conducted dummy training session with Ixion and ascertained that they are effective trainers.

Drafted POR in readiness for signature for 20 days training from Ixion
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Obtained hardware for OCS deployment to early adopters
Purchased Sophos Pure Message contract extension
Set up dates on 12/13 May for training ISMS CST in readiness for pilot commencement
Started to receive nominations for Super-Users and have made provision for them to attend a session in Chelmsford
on the afternoon of the 12th
Started proof of concept using a few Outlook 2010 clients rolled out to Sarah Gyles, Alec Coleman, Jennie Wood,
Michael Viner and Andy Parr (N.B these are still using the Exchange 2003 backend rather than the Exchange 2010
environment)
Updated risk log, budget, project plan.
Tested MS Academy Outlook CBT training
Outlook for next period
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Resolve issues with Networker backups – EMS have released an update (Rob)
Rob to make NLB even more resilient. A script to be produced which will make NLB more service–aware.
Install Evault extensions ready to include in OWA 2010
Salford are on site 11, 12, 13th May.
Test Failover using Ian’s test plan and document results (Ian, Nigel, Rob)
Test Load Balancer using Ian’s test plan and document results (Rob)
Identify any issues with the tier status of the email system and flag up to Gregor e.g. do we need more SAN space to
provide for time-lagged backups?
Complete proof of concept using a few Outlook 2010 clients
Produce Change Request for migration of ISMS mailboxes subject to testing
Complete re-skinning OWA (Needs Adrian Brett’s input)
Obtain all Faculty/Service nominations for Co-ordinator and Super Users
Sign order for 20 days training with Ixion
Hold training for ISMS CST on 12/13 May in readiness for pilot commencement
Michael and Andy to publicise training availability to the rest of ISMS – drop in workshops probably
Obtain documentation and quick reference cards from Ixion
Determine CBT approach – MS Academy or MS free interactive software
Produce and issue communications for the pilot (Gregor/Jenny/Michael/Alec)
Ensure that an approach is agreed for OCS training by handing over from Brendan to Ixion on 12/13 May
Agree training approach with Super Users and wave roll out plan (Alec/Jenny/Faculties/Services)
Approve change request for Pilot
Migrate ISMS mailboxes
Commence pilot in ISMS
Produce Questionnaire for ISMS pilotees.
Changes to STUNA - (Chris/Ian)
Block book Helmore 355 and Queens 207 and ensure these are set up with the appropriate software and hardware
for OCS.
Ascertain approach for visually impaired member of staff who uses Jaws software.
Project Board meeting
The following is a selection of key risks only. A full list of Risks
Services/ISMS/Projects_Office/Projects/IS-0192 Exchange 2010 Upgrade/Risk Log.
Key Risks
is
available
on
the
J:
Drive
at:
Potential Extent
of Impact
(H, M, L)
Likelihood of
Occurrence
(H, M, L)
Progress / Support Required
any
M
M
Plan the pilot (and later the rollout) very
carefully so as to avoid such issues.
Update at Project Team 4/5/11. Agreed
that the risk is static whilst we undergo
testing in readiness for the pilot.
Impairment of our DR position during
transitions / migrations
M
M
Plan the pilot (and later the rollout) very
carefully so as to avoid such issues.
Interruption to in / out flow of email
during transition.
M
H
Design a means of trialing new
provision first and building confidence
and knowledge transfer to Ops. Update
at Project Team 4/5/11. Agreed that the
risk remain as static we are still testing.
Disruption to service
transitions / migrations.
during
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An extensive training plan will need to
be drawn up which, based on past
experience will take up the majority of
an administrators time for at least 3
months.
M
H
CMT/Executive Board have agreed
training approach using Super-Users.
Nominations are starting to come in so
that we can commence training. Rooms
are being booked, order is ready to go
to Ixion.
Rollout following user training needs to
be closely managed and failure to
achieve proper co-ordination will
impact staff perception
M
M
Planning between training organiser
and Ops during rollout. Update at
Project Team 4/5/11. Comms has
begun with the paper to CMT and email
to Faculties and Services.
M
M
Testing of Outlook 2010 against current
versions available. Produced test plan
carry out tests.
Priority
(H, M, L)
Progress / Support Required
Incompatibility between the different
versions of Office that will reside on the
desktop:
Key Project Issues

Change Requests
Status
Priority
(H ,M ,L)
Progress / Support Required
2010-0237 – Extend AD Schema for Exchange
2010
Approved
M
Implemented 10 Jan 2011
2010-0244 – Deploy new EV Client
Approved
H
Implemented 17 Jan 2011
2010-0226 – Deploy XP SP3 to all PCs
Approved
H
Implemented in ISMS Dec 2010 rollout
to faculties Jan-Mar 2011
2011 - Upgrade Evault Server
Approved
H
Implemented 24 Jan 2011
Routing email via the new environment to avoid
Sophos renewal
Approved
H
Approval received but it was
subsequently agreed to extend the
Sophos Pure Message instead.
None in April
VARIANCE
RAG
REASON
Budget Variance
Green
Magic is showing a spend of £51,370 as at 27 April 2011 and we have a
total committed spend of £63,000 including the training that can now be
ordered from Ixion. The budget was increased from £60K to £72K so we
are within budget.
Schedule Variance (time)
Resource Variance
Amber
We have fallen behind with the infrastructure testing and build due to a
combination of technical issues and operational activity taking precedent.
Also, Easter holidays have compounded the delays with the
infrastructure. Also, the delay in the issue of communications seeking
Super-Users has had a corresponding delay in planning the training. The
Risk level is Amber.
Amber
Resources have been requested and approved for May. Ian and Rob
were out for much of April and there were several Bank Holidays so this
has limited how much can be achieved.
Quality Variance
Green
Green
Stakeholder Issue
Green
No scope changes.
Testing has identified that certain mailboxes may not migrate
successfully if they are corrupted.
CMT has agreed the paper submitted to them by Gregor/Tony.
Service Directors and Business Managers have been emailed seeking
nominations for Super-Users. Input has been provided to a draft Bulletin
article.
Scope Variance
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Risk Level
Amber
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PSR
We have fallen behind with the infrastructure testing and build due to a
combination of technical issues and operational activity taking precedent.
Also, Easter holidays have compounded the delays with the
infrastructure. Also, the delay in the issue of communications seeking
Super-Users has had a corresponding delay in planning the training. The
Risk level is Amber.
One of the drivers for early migration to Exchange 2010 has been
removed in that the Board has agreed to extend the contract for Sophos
Pure Message.
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