NZQA Expiring unit standard
4821 version 6
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Title
Explain quality standards in the dairy industry
Level
3
Credits
4
Purpose
People credited with this unit standard are be able to explain
quality management processes and the contribution of the
individual to the maintenance of quality standards in the dairy
industry, and explain the maintenance of quality standards in
the individual’s workplace.
Classification
Dairy Manufacturing > Dairy Quality and Process Improvement
Available grade
Achieved
Explanatory notes
1
Organisational requirements refers to instructions to staff on policy and procedures
which are documented in memo or manual format and are available in the workplace.
These requirements include but are not limited to – site specific requirements,
company quality management requirements, supplier supplied material safety data
sheets, codes of practice, manufacturer’s specifications, and legislative
requirements.
2
Quality management requirements includes but is not limited to compliance with the
ISO 9000 series standards.
Outcomes and evidence requirements
Outcome 1
Explain quality management processes and the contribution of the individual to the
maintenance of quality standards in the dairy industry.
Evidence requirements
1.1
Quality management processes are explained in terms of primary purpose and
application.
Range
1.2
quality planning, quality control, quality assurance, quality
improvement.
The concept of customer/supplier relationships is explained in relation to
identification of respective needs and maintenance of quality standards.
Range
internal and external customers, internal and external suppliers.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
1.3
Aspects of a quality management system are explained in terms of purpose and
application.
Range
1.4
4821 version 6
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aspects – process approach, customer and outcome focus,
specifications, documentation of procedures, critical control points,
traceability, non-conformance control.
The individual’s position in the supplier to customer chain is identified and a
minimum of three contributions made by the individual to maintenance of quality
standards are identified.
Outcome 2
Explain the maintenance of quality standards in the individual’s workplace.
Evidence requirements
2.1
Quality responsibilities of the individual’s position are explained in relation to the
needs of the “next-in-line” customer.
2.2
Quality checks are explained in relation to organisational requirements.
Range
product, process.
2.3
The procedure for non-conformance control and reporting is explained
according to organisational requirements.
2.4
Critical control points for maintaining quality standards are identified for a
process controlled by the individual.
Range
inputs, process, outputs, control target, control range, control
variables.
Replacement information
This unit standard has been replaced by unit standard
28619
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
4821 version 6
Page 3 of 3
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
22 June 1995
31 December 2017
Review
2
5 July 1999
31 December 2017
Review
3
26 August 2002
31 December 2017
Revision
4
13 June 2003
31 December 2017
Rollover
5
17 July 2009
31 December 2017
Review
6
18 June 2015
31 December 2017
Consent and Moderation Requirements (CMR) reference
0022
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016