Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm Present: Fabian Banga (via phone), Antonio Barreiro, Vina Cera, Johnnie Fudge, Eric Gravenberg, Nate Heller, Gina LaMonica, Calvin Madlock, Antoine Mehouelley, Mike Orkin, Manny Uy, Hui Zhang Guests: Joseph Bielanski, Bob Grill, Vincent Koo, Tony Hampton, Ranell Holmes, Aisha Williams Facilitator/Recorder: Karolyn van Putten, Evelyn Lord Absent: Joshua Boatright, Justin Hoffman, Bala Sampathraj, Mary Louise Zernicke Agenda Item and Presenter(s) Discussion Meeting Called to Order 9:15 am I. Review and Approval of Agenda Agenda approved unanimously with addition of motion drafted by Eric Gravenberg, Nate Heller and Fabian Banga. Motioned by Eric Gravenberg, Second by Mike Orkin. Approved Unanimously. Facilitator II. Review and Approval of Minutes from May 3, 2013 and PBIM Summit Minutes from the September 6, 2013 meeting approved unanimously. Motioned by Eric Gravenberg, Second by Johnnie Fudge. Facilitator New DTC members were introduced: Dean Gina LaMonica (Merritt Tech Committee Rep) and Director of Capital Projects Johnny Fudge (Facilities Rep). Tony Hampton is a guest representing Merritt College today. III. Review PBIM/PBV Budget Planning Calendar Facilitator/AVC Madlock DTC needs to review the PBC calendar and pay special attention to the period between February 10 and April 18 (Campus Budget Process). This body is expected to have a prioritization list ready to be forward to PBC. Need to prepare a DTC calendar in alignment with the PBC calendar once we determine our goals. IV. Review/Assess DTC Goals for 2013-14 and alignment with PBIM Postponed from 2012-13: Alignment of college IT needs/priorities with District IT Strategic Plan projects/timeline (carry forward to AY 2013-14) Page 1 of 9 Follow-up Action Decisions (Shared Agreement/ Resolved/Unresolved?) Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm Planning Calendar Facilitator/AVC Madlock This item was not discussed. V. Process for aligning DTC Goals for 2013-14, IT Strategic Plan 2012-15 with PCCD Strategic Goals & Institutional Outcomes for 2013-14 Incorporating the results of student learning assessment with institutional planning and committee recommendations. AVC Madlock/Facilitator AVC Madlock made a recommendation to have a representative from IT at DEC, but have not heard back from DEC. In lieu of having a rep, AVC Madlock is attending all DEC meeting as a guest. DTC goals will be written in a similar template as the PBC goals. GOALS: Review and revise the IT Strategic Plan Developing recommendations for technology spending priorities to be forwarded to PBC Alignment of College IT Technology Plans to the District IT Strategic Plan: Merritt College does not have a plan or at least not one that is posted on their website and BCC’s 5-year plan is on its last year. We will need to know about the District IT Strategic Plan and find out if it aligns with the colleges’ need. This goal will coincide and it will go hand in hand with the revision of the IT Strategic Plan. Many of the projects are districtwide (PeopleSoft upgrade, Financial Aid, ECM, Wireless bandwidth, etc.). The IT Strategic Plan acts like a portfolio of investments, which are represented by each one of the projects. This allows IT to secure funding for each project. The IT Strategic Plan can include all the projects for the year and the source of funding, and then it can be presented to PBC. Page 2 of 9 Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm Need to come up with a process for the colleges to provide feedback/input to the projects on the IT Strategic Plan and/or to add/edit projects. Some of the projects that could be added to the IT Strategic Plan are: Disaster Recovery, Security, Authentication (Identity Management), Universal (single-sign-on) Portal. Authentication is crucial to Distance Education. ACCJC has laid out requirements regarding authentication as it related to Distance Education, to ensure that students are doing their own work. Another component of the ACCJC components is plagiarism. The Universal Portal project might not be completed in a year, but we can identify and build a project plan for it. This could be added to the IT Strategic Plan. President Gravenberg suggest taking this item offline in order to formulate a language that incorporates everything that has been discussed and that can be presented at the next DTC meeting a single goal. Eric Gravenberg, Gina LaMonica, Antonio Barreiro and Calvin Madlock will work offline on the language and present at the next DTC. Computer User Guidelines: We have BP and AP. Now we need to come up with guidelines. IT has drafted some language and is being reviewed by ENG (Engineering Network Group). We also need to create a strategy to inform everyone about these guidelines. These guidelines will not only list what is not allowed, but will also empower the users with the information on what they can do and how they can use the technology available to them. Aligning DTC Goals to the PBC/PCCD/Institutional Strategic Goals (see example from PBC). Aligning District IT to college requests: ITIL (Information Page 3 of 9 Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm Technology Infrastructure Library) Light is one of the projects of the IT Strategic Plan. This refers to a specific process for customer services and help desk requests. Monitoring projects on IT strategic Plan. Draft motion being presented by Nate Heller, Justin Hoffman, Fabian Banga, and Eric Gravenberg: IN ORDER TO INFORM THE DTC’S DELIBARION PROCESS ON HOW TO BETTER ALIGN THE IT STRATEGIC PLAN WITH THE STUDENT SUCCESS MANDATE, THE DTC REQUESTS THAT ALL CAMPUS TECHNOLOGY COMMITTEES CREATE A PLAN THAT DESCRIBES AND ASSESSESS HOW LOCAL TECHNOLOGY WILL BE LEVERAGED TO SUPPORT STUDENT SUCCESS. THIS PLAN COULD INCLUDE, BUT IS NOT LIMITED TO, ORIENATION, SMART CLASSROOMS, AND THE GMAIL PROJECT. FURTHERMORE, WE ASK THAT THE CAMPUS TECHNOLOGY COMMITTEES WORK COLLABORATIVELY WITH CAMPUS SHARED GOVERNANCE GROUPS AND KEY STAKEHOLDERS IN THE PREPARATION AND SUBMISSION OF THE PLAN. CAMPUS PLANS SHOULD BE SUBMITTED TO THE DISTRICT WIDE TECHNOLOGY COMMITTEE BY DECEMBER 6, 2013. Motioned by Eric Gravenberg, Second Nate Heller. Motion Passed Unanimously The Gmail Project was included in the language because the group that worked on the motion wanted to make sure that there is communication channels that will allow for college feedback, integration, and participations; even for project driven by the district. Feedback from the colleges’ Technology Committees will give district IT an idea of what the colleges are thinking in terms of technology needs and from an accreditation point of view, it will provide feedback as how to use technology for student success. Page 4 of 9 Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm This motion will be forwarded, in the form of a memo, to the chairs of the colleges’ Technology Committees with a cc to the college presidents and vice presidents. VI. Process for revising/updating IT Strategic Plan Facilitator/AVC Madlock Eric Gravenberg, Gina LaMonica and Calvin Madlock will discuss offline and bring it back to next DTC. VII. Smart Classroom maintenance, custodial maintenance and equipment function support; current status and future planning Facilitator/co-chairs IT is working with General Services on a maintenance contract for the smart-classrooms. At this point, there is no service maintenance agreement and some equipment is in need of repair. Merritt College had a different service contract and some maintenance work has been done to their projectors. They are happy with the company providing service. Merritt did not receive the spare parts that were included with their original order. AVC Madlock would like to make this an action item for next DTC meeting. He received a copy of the original maintenance contract, but it might not be valid. The colleges brought this issue to DTC because they would like the source of funding for maintenance to be at the district. AVC Madlock will talk to Finance and General Services in order to get more information regarding funding for maintenance contracts. AVC Madlock also brought up the issue of cleaning the equipment in the smart-classrooms. At some colleges, the custodian staff is scheduled to clean all the equipment once a semester. At Laney College, student workers are hired and trained to clean the IT equipment. AVC Madlock will make this another action item to find out information about funding. Page 5 of 9 Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm VIII. District IT Reports/Update: AVC Madlock/Banga a) Oracle OpenWorld 2013 Conference Report: Several members of the IT staff attended Oracle OpenWorld in San Francisco. These were some of the main topics covered at the conference: Big Data (and the use of analytic tools) Cloud integration The Internet of Things Mobility (ability to access data anywhere, anytime) Security and the segregation of duties (separation of PeopleSoft functional and technical users) ERP in the Cloud (PeopleSoft in the cloud) Oracle has a 15 year investment plan in PeopleSoft AVC Madlock also had a chance to talk to other college presidents about reporting structures, TCO and how to budget up-front for your investments. In hard time, focus needs to be on academic advising systems and we need to break out of silo cultures. b) PeopleSoft Resolution Team Report: PeopleSoft has not been maintained at the level it needs to be maintained. IT is now doing Bundle Releases, which are PS updates. These releases add more functionality to the system and also include bug fixes that proactively resolve and alleviate our maintenance. This implementation was started in August with Campus Solution, Financials, and HCM. The steps for these Bundle Releases are as follows: IT implement > Functional users test > IT revised the test > IT deploys Ranell Holmes has a tentative schedule for these releases. The schedule is needed because the Bundle Releases requires system downtime. At the last PRT meeting there was not discussion of the open tickets, but this will be discussed at the next meeting. Page 6 of 9 Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm Release Cycles are requests made by the end-users and recorded as FootPrints tickets. All tickets completed by IT and approved by end-users at the end of business day on Friday, will be implemented by the end of business days the following Monday. Releases Cycles will be done on a weekly basis to alleviate the workload of our DBA. c) ENG and DFC (Facilities) Report: Jon Olkowski reporting out on behalf of Michael Dioquino General Services (GS) has begun the research of a new work order tracking system. The current system (MainStar) is about 7 to 8 years old and it’s not compatible with Windows 7. GS is working with IT on the specifications for the new system. At the most recent ENG (Engineering Network Group) meeting, the district and college network coordinators met with Lenovo (current PC vendor) to review and update the computer specifications. The longest warranty we can get is 3 years, but the team is negotiation with Lenovo for a 5 year warranty. District IT got feedback from the colleges IT Departments on specifications because the colleges are the heavier users of the equipment. We will be switching to SSD machines. IT has deployed a KMS Server (ask Jon) that will help manage our licensing keys. With the KMS server the equipment needs to be login to a Peralta server at least once a month (LAN or wireless). This service is for Microsoft products only. Right now it's only being deployed at the district, but hoping to roll out the colleges soon. d) IT Strategy Updates: Financial Aid Module Implementation Project Status: Fit Gap has been completed and this project is now moving to the design stage. Electronic Content Management Project (ECM, formerly knows as Page 7 of 9 Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm "Document Management System"): Representatives from A&R, GS and IT participated in training. The budget and a high-level timeline have been approved. Web-based Email Project Completing the project charter. e) Computer Use Guideline (pertaining to AP 3720 – Telephone, Computer and Network Use) This will go the ENG group before coming to DTC. f) California Virtual Campus Expansion Grant Applications (Banga): Peralta is applying for this $60 million grant. The RFP is available online. The State Chancellor’s Office is trying to create a consortium of community colleges and create a list of all the online classes already available at community college in California. All college presidents are on board with this project. This project will not impact our classes; it will only make all of our online classes to a wider audience. Peralta will be at a great disadvantage if we choose not to list our online classes as part of this project. There is a big push from the State to standardize all online classes. The platform has not been chosen and it will be up to the chosen institution to lead the effort. The State Chancellor’s Office will be supervising all the work. Peralta’s Academic Senate is involved in this project. The deadline for the grant is next week. Distance Education Coordinators are working with a grant writer. g) District Student Authentication Policy (draft) and other distance education matters (Banga): Tabled for next meeting. Page 8 of 9 Peralta Community College District PBIM – District Technology Committee - Meeting Minutes District Board Room October 4, 2013 – 9:00am – 12:00pm IX. Reports from Colleges (Includes Smart Classroom status, if not previously addressed above in item VIII) College Reps No reports. X. New Business Facilitator Adjournment: Next meeting: 12:05 pm November 1, 2013, 9:00am to 12:00pm Minutes taken: Silvia Cortez Attachments: DTC Meeting Agenda – October 4, 2013 DTC Meeting Minutes – September 6, 2013 PCCD Budget Development Calendar – All funds (2014-15) PCCD Planning and Budgeting Council – Goals for 2013-14 Administrative Procedure 4105 Distance Education Email of Proposed Motion Page 9 of 9