Te Hono o te Kahurangi: Qualification details
Title
New Zealand Certificate in Whānau Ora
Version
1
Qualification type
Certificate
Level
4
Credits
60
NZSCED
090599
Society and Culture>Human Welfare Studies and Services>Human
Welfare Studies and Services not elsewhere classified
DAS classification
334
Business>Public Sector Services
Qualification developer
Māori Qualifications Services (MQS)
Next review
December 2018
Approval date
Dd Mmmm YYYY
Strategic
purpose
statement
The purpose of this qualification is to provide marae, hapū, iwi, hapori and health and/or
social services providers with people who, under general supervision, are able to apply
whānau-centred approaches in the delivery of health and/or social services in Aotearoa
to tangata Māori and their whānau.
Following on from the New Zealand Certificate in Whānau Ora (Level 3), this qualification
is intended for those looking to acquire the skills and knowledge to be able to analyse
and assess the effectiveness of whānau-centred approaches to the delivery of health
and/or social service sectors for tangata Māori and their whānau.
Graduates of this qualification will, under supervision, be able to apply knowledge of
whānau-centred approaches to health and/or social service provision, which meets the
needs and aspirations of tangata Māori and their whānau, hapū, iwi and hapori.
Explanatory Note
Whānau Ora places whānau/families at the centre of health and social service sector
delivery. Built on distincitively Māori cultural foundations, Whānau Ora: endorses a
whānau-centred approach to meeting the identified health and social needs of whānau;
recognises whānau capacity for self determination; is intergenerational and dynamic;
focuses on the inherent ability of every whānau to make positive changes; and has
access to a wide range of health and social services.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori, tikanga
and kawa in establishing, building and maintaining quality relationships within and
between: tangata Māori with a disability and their whānau; hapū, iwi and hapori; health
and/or social service providers; and other key stakeholders.
Guiding
principles
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection,
maintenance and strengthening of the mauri, mana and tapu of tangata Māori and their
whānau, through the delivery of culturally appropriate, effective and timely health and/or
social services.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge,
technologies and models of whānau-centred; and the ability to self-reflect on ones own
model of practice as part of continuous self-improvement; and sharing lessons learnt with
other practitioners, providers, whānau and other key stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners, to
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work with tangata Māori, together with their whānau, in: a caring, mana-enhancing and
culturally appropriate way; and where the focus is on strengths and abilities, not
weaknesses, problems or deficits.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge, skills
and experience to lead the delivery of whānau-centred health and/or social services to
tangata Māori and their whānau, including: knowledge of local kawa and tikanga; use of
te reo Māori; role-modelling positive behaviours based on kaupapa Māori principles; and
meeting legal and ethical requirements in a professional manner.
Qualification outcome statements
Graduate profile
Graduates of this qualification will be able to:
 Demonstrate whanaungatanga by analysing and reporting on the skills
and strategies required to effectively manage communications and
relationships across a range of stakeholders.
(10 credits)
 Demonstrate kaitiakitanga by assisting tangata Māori, whānau, hapū,
iwi and hapori in a health and/or social services context, to make
informed decisions by accessing relevant information and support.
(15 credits)
 Demonstrate pūkengatanga by applying knowledge of te reo Māori,
tikanga Māori and relevant legislation in the delivery of effective health
and/or social services for tangata Māori and their whānau.
(15 credits)
 Demonstrate manaakitanga by incorporating into daily practice, the
principles of Whānau Ora, te reo Māori and tikanga Māori, when
engaging with tangata Māori, their whānau, and health and/or social
service providers.
(10 credits)
 Demonstrate rangatiratanga by applying culturally and ethically
appropriate practices, behaviours and beliefs, which support the delivery
of whānau-centred health and/or social services to tangata Māori and
their whānau.
(10 credits)
Subject to any pre-requisites, students may continue their study with another
provider to a Level 5 qualification, including:
Education pathway
 Diploma in Hauora (Elderly
Health Care)
 Diploma in Whanau Ora
 Heke Toiora Whānau (Diploma)
 Heke Hauora (Diploma)
 Diploma in Health Psychology:
Hauora Hinengaro
 Diploma in Hauora (Contemporary
Rongoā Health Care)
Graduates of this certificate will have the transferable skills and knowledge to
undertake roles as:
Employment pathway
Community/cultural
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Māori Research Assistant
Junior Analyst Māori Health
Māori Health Advisor/Advocate
Workplace Relations Advisor
Community Worker
 Māori Health Environment
Assistant
 Customs Officer
 Māori Health Programme
Developer.
Graduates of this qualification will also be able to contribute to meeting the
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pathway
needs and achieving the aspirations of tangata Māori, whānau, hapū, iwi, and
hapori by:
 Contributing to the delivery of
Māori health and/or social sector
services based on whānaucentred models of practice.
 Advising tangata Māori and their
whānau on how to make informed
decisions to address identified
health and/or social needs.
Qualification specifications
This qualification will be awarded to people who have met the
requirements of the graduate outcomes.
Credit gained for an outcome may be used only once to meet the
requirements of this qualification.
Qualification award
Awarding bodies for this qualification will be any education
organisation accredited under section 38 of the Education Amendment
Act 2011 to deliver a programme leading to the qualification.
The certificate will display the NZQF logo and the name and logo of
the Tertiary Education Organisation (TEO) offering the training leading
to the award of the qualification, the full qualification title, NZQA
reference number, and the date of award of the qualification.
If the TEO has been awarded the MM EQA Qual Mark for a
programme of study leading to this qualification, the certificate will also
display the Mātauranga Māori Quality Assurance Mark.
A specific approach for assuring the national consistency of graduate
outcomes for qualifications approved and listed under Te Hono o te
Kahurangi is being developed.
The process for ensuring consistency against the New Zealand
Certificate in Whānau Ora (Level 4) graduate profiles will be evidencebased, outcomes-focussed, and explicitly recognise the qualification's
kaupapa Maori principles: Whanaungatanga, Kaitiakitanga,
Pūkengatanga, Manaakitanga and Rangatiratanga.
Arrangements for managing
consistency
Evidence for consistency
Each TEO is responsible for preparing a summary self-assessment
report, detailing how well graduates are meeting the qualification's
graduate profile outcomes. However, for the purposes of consistency
reviews, the following evidence must be provided for the New Zealand
Certificate in Whānau Ora (Level 4):
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Effective internal and external moderation processes, including
internal moderation results relating to graduate outcomes
Feedback and actions taken by the education organisation in
response to feedback
- must include feedback from graduates, current students,
tutors/assessors, and graduate destinations (such as
employers, next programme provider, the community/other
stakeholders).
Samples of assessment materials
Samples of Learner assessments/work
Programme completion data and course results.
Moderation outcomes which may include
moderation/benchmarking across common programmes.
Relevant MM EQA external evaluation and review data where
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applicable.
The following will may also be provided as further evidence of how
well graduates are achieving against the qualification's graduate
profile outcomes:
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Programme evaluation reports
Employer surveys
Graduate surveys
Whānau, hapū, iwi, and/or hapori surveys
Portfolios of work
Benchmarking with other providers
Site visit reports
Other relevant and reliable evidence.
To facilitate credit transfer, education organisations must clearly
demonstrate the equivalency or comparability between each of the
outcomes in the graduate profile, and the assessment components of
their programmes.
Credit transfer and recognition of
prior learning arrangements
Education organisations must have policies and procedures in place
for managing credit transfer, and assessing recognition of prior
learning and recognition of current competency. These policies and
procedures, and associated fees must be available to candidates prior
to enrolment.
Assessment standards already achieved by the candidate, which are
specified in this qualification, may be credited to the qualification.
Minimum standard of
achievement and standards for
grade endorsements
The minimum standard of achievement required for award of the
qualification will be the achievement of all of the outcomes in the
graduate profile through successful completion of an NZQA approved
programme.
Entry requirements (including
prerequisites to meet regulatory
body or legislative requirements)
Evidence of sufficient experience in working with tangata Māori and
their whānau, and/or relevant knowledge and skills in working in a
health and/or social service delivery context.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for programme
structure
The context for the delivery of programmes leading to the award of the New
Certificate in Whānau Ora (Level 4) actively supports Māori preferred ways
of teaching, learning, learning support, and pastoral care.
The programme has in place appropriate mechanisms/protocols, to ensure
that whānau and/or hapū and/or iwi and/or hapori are engaged, involved
and consulted.
Conditions for programme
context
Mechanisms/protocols may include, but are not limited to:
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Other conditions
Relationship strategy and supporting operational policies and
requirements in place
Designated Māori relationship role/position
Provisions for Kaumātua or whānau, hapū or iwi knowledge holders
acting in an advisory capacity
All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, will be assessed under Mātauranga
Māori Evaluative Quality Assurance (Programmes of Study).
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Transition information
Replacement information
This qualification replaced the: National Certificate in Hauora (Māori
Health) [Ref: 0710]
Trainees currently enrolled in programmes leading to the replaced qualification may either complete the
requirements as specified below, or transfer their results to this replacement qualification.
The last date for entry into programmes leading to the replaced qualification is 31 December 2015. The
last date for award of the replaced qualification is 31 December 2016 at which time it will be designated
as discontinued.
It is the intention of Māori Qualifications Services that no existing trainee should be disadvantaged by
these transition arrangements.
Any person who considers they have been disadvantaged may appeal to
Māori Qualifications Services
PO Box 160
WELLINGTON 6015
Telephone (04) 463 3000
Email mqs@nzqa.govt.nz
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