Challenges facing Islamic Banking
and Finance Education : A
Programme for Action
Brian Kettell
Islamic Banking Training
www.islamicbankingcourses.com
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Challenges for the Industry
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1. What are the Training Needs ?
2.What are the Training Objectives ?
3. What are the Instructional Principles ?
4.What should the Course Content be ?
5.How should the Content be delivered ?
6.How should the outcomes be Evaluated ?
7.What makes a good Trainer ?
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Training Development
Process
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1. Determining Training Needs
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The Purpose of Training
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Why is training needed?
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Provide new skills?
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Provide new information/knowledge?
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Address a problem?
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Improve job performance?
The purpose determines the
approach
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Be Clear on Benefits
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Who will benefit?
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Why will they benefit?
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How will they benefit?
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When will they benefit?
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Whose Needs?
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Organizational needs
 ROI, learning strategy, library goals
Learner needs
 feeling of competence, solving immediate
problems, making life easier
Task needs
 just enough to get the job done, use the
new system, etc. - no fluff
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P. 31
Define the problem
Describe Discrepancy
DESIRED PERFORMANCE (Optimal)
- ACTUAL PERFORMANCE (Actual)
= POSSIBLE TRAINING NEED
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What are the Training Needs of the
Islamic Finance industry
?
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2. What are the objectives
of the training ?
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Objectives (SMART)
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Specific
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Measurable (observable)
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describe an action that the trainee will perform
Realistic
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use verbs that describe what trainees will learn
Action
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state desired results in detail
achievable
Time frame
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how long will it take the trainees to learn the skill?
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ACTION!
Adjust
Decide
Analyze
Evaluate
Assess
Choose
Select
Criticise
Compute
Prepare
Prove
Design
Develop
Demonstrate
Record
Solve
Measure
Construct
Cite
Compare
Describe
List
Explain
Differentiate
Name
Relate
Identify
Define
Objectives always
start with an action
verb!
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Competency Analysis
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What are competencies?
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Enduring characteristics of a person that
result in superior on-the-job performance
Areas of personal capability that enable
employees to successfully perform their
jobs by achieving outcomes or successfully
performing tasks
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What is a competency model?
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Identifies the competencies necessary
for each job as well as the knowledge,
skills, behavior, and personality
characteristics underlying each
competency.
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What are the Training
competences and objectives for
the Islamic finance industry ?
?
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3.Designing Instruction Methods
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Instructional Objectives
Why are they important?
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A basis for planning the training
A roadmap for the learner
A basis for evaluating effectiveness
of the training
Will objectives ever change during the
delivery of training?
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Objectives drive Content
Section 1
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Objectives
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Section 2
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Section 3
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Section 4
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What are the instructional objectives
for designing Islamic finance courses?
?
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4. Develop Course Content
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Outlining
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Top-down approach
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Outline in Word or PowerPoint
Objective
Topics
Main points
Final content
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What should be the content of
Islamic Banking and Finance
courses ?
?
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5.Delivering Content
*
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DELIVERING CUSTOMISED TRAINING
SUCCESSFULLY
“Tell me and I forget, teach
me and I remember, involve
me and I learn”
- Benjamin Franklin
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“Cone of Experience”
People generally remember:
10% of what they read
20% of what they hear
Read
Verbal
Hear Words
Watch still picture
30% of what they see
Watch moving picture
Visual
50% of what they hear
and see
70% of what they
say or write
Watch demonstration
Do a site visit
Do a dramatic presentation
90% of what
they say as
they do a thing
Simulate a real experience
Kinesthetic
(Experiential)
Do the real thing
Adapted from Wiman & Meirhenry,
.Educational Media, 1960 on Edgar Dale
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If training is the answer….
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Formal training
Self study
Technology based
Job related/workplace
approaches
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Exercises and Activities
Get learners to do something
whenever possible…
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Hands-on
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Written or oral exercise
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Small and whole group
interactions
Role-playing, simulations
What should the type of activity be
determined by?
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What training activities are available?
Activity
Pros
Cons
Demonstration
Opportunity to
provide feedback
Does not involve
everyone
Role Play
Good practice for
participants and
involvement
May be dominated
by a few
participants
Lecture
Good for high
content if
presenter is good
Passive and not
stimulating
Good focus and
high involvement
May be dominated
by a few
participants
High content and
variety of
perspectives
Low learner
involvement
Case Study
Panel Discussion
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Available Training Activities
(continued)
Activities
Pros
Cons
Reading
Provide high
content
Not very stimulating
Field Trips
Allow for sensory
perception if well
structured
Mechanisms must
be in place to
ensure learning
happens
Small Group Tasks
Highly
participatory and
task oriented
May be dominated
by a few
participants
Video or Film
Good focus and
pre-designed
Little participant
interaction
Large Group
Discussion
Highly energizing
and high
participation
May be dominated
by a few
participants`
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How should the content of Islamic
and banking courses be delivered?
?
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6. Evaluate effects of training
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Evaluations
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Evaluate based on objectives
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Did the participants:
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learn what you had planned?
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implement what they learned?
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improve their job performance ?
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After the Class
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Learner evaluations
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Evaluate your delivery
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How did they feel about the class?
How could you improve it?
Evaluate your materials design
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How could they be improved?
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How should Islamic Banking and
Finance courses be evaluated ?
?
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7 . What skills are needed for
a good Trainer
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Purpose of Training is to Produce
Change In…
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Skills
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Knowledge
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how to
steps
critical thinking
decision making
Attitudes
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ethics/values
behaviour
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Skills Required to be a Trainer
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Subject matter expertise
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Design
instructional design
 apply learning principles
Material production
 graphics, layout, media creation
 computer experience
Presentation
 voice, personality, technical expertise
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Personal Qualities to Look For
in a Trainer
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Self-confidence
Awareness of
environment
Ability to build
bridges—relate old
to new
Organisational skills
Desire to learn
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Ability to listen
Sense of humour
Communication &
theatrical skills
Flexibility
Patience
Cool head & warm
heart
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It’s Ok to Have Fun!
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Humour
Games
Crosswords
Icebreakers
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introductions
questions
Music
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“If you think training
is expensive,try
ignorance.”
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Thank you for listening
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