Program Manager, Geographic Information Systems

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Item 9.T-June 18, 2010
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR-HR at 682-6114
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INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions.
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Incumbent(s) Name (if applicable): Brian Bonnenfant
Position #(s): 10979
Current Title: Program Manager, Geographic Information
Current Range: 3
Services (JCC:77231;3J;CM5554;CC106;E)
Department: Nevada Small Business Development
College/Division: College of Business
Center
Administration
Account #: 1104-116-0501; 1206-116-0409; 1321-116-05HD
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
(X) Revised PDQ only (no change in range or title)
Range: JCC (HR assigned):
( ) Line of Progression (show titles below)
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
Winnie Dowling
Deputy Director, N. NSBDC
____________________________________________________________
Director/Chair/Dean
Sam Males
Director, NSBDC
__________________
Date
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Gregory Mosier
Date
Dean, College of Business Administration
Action Approved by the President (Completed by Faculty HR):
Position #: 10979
EEO Code: 3J
CUPA Code: CM5554
Exempt: Yes or No Census Code: 106
Job Class Code: 77231
Range: 3
Effective Date: 6/1/2010
Approved Title:
PROGRAM MANAGER, GEOGRAPHIC INFORMATION SERVICES
____________________________________________________________
__________________
Employee Signature
Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Rev: 12/1/2008
Position Description – Program Manager, Geographic Information Services
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Program Manager for Geographic Information Services (GIS) is responsible for overseeing the
GIS Services Program at the Nevada Small Business Development Center (NSBDC) in the College of
Business Administration (COBA). The Program Manager is responsible for developing client
relationships, generating revenue, managing GIS personnel, acquiring useful data and information
that will be interpreted for clients, verifying the accuracy of databases and analytical results, and
presenting information to clients. The Program Manager provides consulting assistance to both
faculty (mapping/economic and demographic analysis) and University of Nevada, Reno (UNR)
administration (land and population growth analyses/disposable BLM land). The Program Manager is
a primary contact for community outreach actively marketed by COBA involving demographic and
economic maps and analyses.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
50% - Project development, project management, and quality control
 Manage the updating of the various economic databases
 Management and verification of the resulting deliverables in map and spreadsheet formats
 Final quality assurance checks on deliverables to clients and any follow-up necessary for
customer satisfaction
20% - Client Relationships Management and Revenue Generation
 Develop new client relationships that will generate revenue to sustain a self-supporting budget
 Prepare written proposals and explain the project methodology to clients
 Once relationships are developed, formulate contracts, develop scopes of work, prioritize
concurrent projects, verify accuracy of the results, disseminate the deliverables, invoicing, and
follow up with clients
20% - GIS Personnel and Resources Management
 Manage professional administrative faculty and GIS assistants (students in both southern and
northern Nevada)
 Administer policies and procedures to the subordinate employees and coordinate resources,
prioritize projects, train, and specify individual scopes of work for these employees
10% - Miscellaneous analyses, studies, and mapping
 Generation of economic impact studies, demographic projections, and data mapping when
needed
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom
The Program Manager independently selects the majority of GIS-related contracts and analyses that
are proposed by paying clients and determines the service fee prices and other contractual
obligations. The incumbent works independently with university faculty to deliver analytical research
Position Description – Program Manager, Geographic Information Services
Page 3
for a variety of projects related to community outreach. The position must represent the program in a
professional manner to elicit new proposals and maintain current client relationships to obtain new
projects. The GIS Program Manager must consistently validate the credibility and accuracy of the
wide variety of information that is collectively reported to clients who will make decisions that involve
millions of dollars and hundreds of employees. The Program Manager is responsible for developing
and growing a well-utilized visible service that translates into future partnerships with the university.
As a self-funded service, these partnerships generate financial support that results in on-going
contracts. Incumbent must work independently under minimal supervision and with considerable
latitude for initiative and independent judgment.
Impact
This position is very visible to the public and therefore has a direct impact on the perception of the
NSBDC, Bureau of Business and Economic Research (BBER), and university and its professional
reputation. Inadequate performance has a detrimental effect on the achievement of objectives related
to major center and university goals. Inadequate performance may result in contractual obligation
failures and dissatisfaction resulting in loss of future funding.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 GIS, spreadsheets, and database software
 Market analyses, site selection analyses, economic impact, geo-coding, feasibility studies
 Business planning
 Reporting to university, State, and/or Federal agencies and clients
Skills:
 Excellent verbal and written communication
 Interpersonal and human relations skills
 Proficiency in use of a personal computer and current software applications including but not
limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email), specifically,
spreadsheets and statistical software
 Analytical and decision-making skills
Ability to:
 Manage, prioritize, and complete multiple projects/tasks in an efficient and timely manner while
maintaining focus on organizational goals
 Maintain confidentiality of information
 Research and compile data for reports
 Develop credibility, establish rapport, and formulate partnerships with diverse populations that
result in collaborative efforts, and sustain effective cooperative working relationships
 Travel as needed
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
NSBDC counselors and program
managers
Assistants in Sacramento, Las
Vegas and Reno
Reason for Contact
To discuss and advise on client data strategies, program
opportunities, and special projects
To train, problem-solve, manage projects, discuss sources of data,
and manage personnel
Position Description – Program Manager, Geographic Information Services
External
Heads of agencies and upperlevel managers
Managers from State Offices
Clients
Private and public sector leaders
Page 4
Reason for Contact
To consistently access sensitive and confidential data
To collaborate on projects and provide data
To communicate and build relationships, primarily through
personal face-to-face situations
To provide information and services
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution with emphasis or major in
business, science, or GIS-related field
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and four years of experience in GIS or related work
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None
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