Pertemuan 09, 10, 11
1. What is the difference between a customer order and a sales order ?
2. Identify the department or functional area that creates each of the following
source of documents :
a. Sales Order
b. Bill of Lading
c. Shipping Notice
d. Sales Invoice.
3. Identify the source document(s) used to post to the sales journal and the cash
receipts journal.
4. LAIDBACKCO prides itself on sending customer sales invoices (the customer’s
bill) faster than any company in town. They send out invoices as soon as their
customers call in their orders for services, rather than waiting fir te services to be
completed.
a. Identify potential business event risks.
b. Identify potential information processing risks.
5. Lady Vol, Inc., sells mail order basketball equipment to commercial vendors.
Customers place their orders by phone or by sending in a customer order form
included in Lady Vol’s merchandise catalog. A sales order clerk (answering the
phone or opening the mail) takes or review the customer’s order (e.g., item
number, quantity, siza, and color) and immediately checks the inventory
availability. Customers use a company credit card or preapproved line of credit to
pay for their items. The clerks enters new customer data that is stored in a
computerized customer master file, and the sales order data that is stred in a sales
order transaction file. The sales order file includes all sales orders that have been
approved but net yet billed or invoiced. The sales order clerk generates four
hardcopy sales order documents using the data in the sales order file. One copy
(called a picking slip) goes to warehouse to help the workers select the items for
shipment. One copy (called the packing slip) goes to Shipping Department and is
included in the cartoons when they are packed customer for shipment A third
copy (called a customer acknowledgement) is sent to the customer , and a final
copy is sent to the Billing Department.
Required : Flowchart the process.
6. Flowchart the process below, refer to Case #5 :
The warehouse employees, upon receiving the picking slip, retrieve the items
from storage and transfer them with the picking slip to the Shipping Department.
If any of the items are not available or are damaged, the warehouse worker makes
a note on the picking slip and notifies the Sales Order Department. The Shipping
Department packages the items and selects a freight carrier for the order. A
shipping clerk enters the packaging and shipping data into the computer in a
shipping transaction file. The file is used to generate the shipping document (often
called a bill of lading) and one copy is sent to the Billing Department.