Bowling Green State University
Facilities Services
Staff References
On the Web!
June 2002
Custodial Incident Reports
Procedures for creating, sending,
printing, and saving reports.
To Create an Incident Report:
Open Netscape to BGSU Home Page
Select Link to Faculty Staff Admin Page
Select Link to Facilities Services Page
Select Link to Facilities Staff Reference
Under “Forms” – Select Incident Report
The Custodial Incident Report
should open as shown below.
To Complete the Incident Report:
Type the information into the fields
provided.
Some of the fields require specific formats
or types of information. We have included
some FAQs (Frequently Asked Questions)
to help guide you in completing the form
If you have problems, call Duane or James
Tips
The Tab button allows the user to freely move about the
form
Shift + Tab allows a user to move backwards throughout
the form
Single clicking on the blue email links will allow you to
start the submission process
Clicking the gray down arrows will allow the user to select
from a list of options
FAQ’s about font size
When I am typing the “Description of the Problem”, I
sometimes run out of room and some of the text can no
longer be read. What should I do?
The text does not automatically move to the next line.
Before reaching the end of the line, hit the tab button and
continue typing on the next line.
The same goes for the “Action Taken” line of the form.
FAQ’s about entering Time
Why is it that when I tab into the
Hours/Minutes part of the form, I can’t type
in a value?
This field requires you to click on the down
arrow located to the right and select the
appropriate time.
FAQ’s about Time Totals
After I enter in the correct time, why doesn’t the time total
in the total field?
Unfortunately, the form will not total the hours worked.
You must first calculate the total, and then select the
correct total time from the option box arrow located just to
the right of the field.
FAQ’s about typing the date
Why is it that when I type in the date, it does not work?
In most cases the comuter is expecting the date to be
entered in a different format
The following formats work for the date field:





May 5
05/02/02
5 May
5-10-02
June 5 2002
FAQ’s about error messages
Why does the time give me an error message?
Again, the computer is expecting time to be entered in a
specific format.
The correct format for the time must be as follows:

2:30
Then select am or pm from the option box to the right.
FAQ’s about Required Fields
When I click on the email link I receive a message that
says “The required field REASON was not filled out upon
export.” What does this mean?
This was designed so that the form would not be submitted
if the reason field was left blank.
To fix this you need to type a reason on the line provided.
Send completed Incident Reports directly to
your Manager by clicking on her email
address on the form.
This will open Eudora and prepare an e-mail
message with the Incident Report already attached to
the e-mail.
In “Subject”, add a unique name that refers to
the date and location of the incident such as
0502 Hayes (May 5, Hayes Hall)
(Message area may be left blank)
If you wish to print a copy of the report, click on the
“Print” button located at the bottom of the report.
To save the report, click on the “Save” button located at the
bottom of the document. (The “Clear” button will clear the
document and you will have to start over.)
Clicking the “Save” button will cause the
“Save copy as” window to appear.
To the right of the option box field called Save in:
Press the down arrow. Then Select a location from
the list of options.
In the field called File name:, type the unique
document name that refers to the current report (such
as 0502 Hayes). Then click the “Save” button.
The document 0502-Hayes will now be stored
in your computer for future reference
You have now successfully
Created
 Sent
 Printed and
 Save

A Custodial Incident Report on the WEB!
CONGRATULATIONS!