CHANGE REQUEST::
Customer
Customer initiates project
using the TeamDynamix
Project Management
System
Change Request
or Project?
Project
Customer begins
building business
case by using the
“Campus
Technology Project
Request” form
IT Change Requests are low-effort and require technology
resources that generally include one or more of the following:
>Date or term changes
Attach “Cost-Benefit
Analysis” to the
TeamDynamix form
and submit
>Minor changes to existing system integrations
>Regulatory or compliance updates
>Manual job runs
Change Request
PROJECT:
Customer gives final
approval for
submission and is
placed on the XTC
agenda for Q&A
Enter “Change
Request” form in
TeamDynamix
Technology Project Requests require technology resources that
generally include one or more of the following:
> New software development or implementation
> Software integration between Banner modules and/or disparate
systems
> Vendor selection initiatives
IT Leadership
PPMO
Out to App
Services for
prioritization and
planning
PPMO Informs Customer
PPMO schedules
follow-up meeting
with customer to
review business
case
PPMO sends
Business Case to
XTC for initial
review
IT Leadership
Review for
Prioritization and
Resource Planning
Out to PPMO for
Planning
After funding has
been secured goes
to IT Leadership for
resourcing and
prioritization
No
Yes
XTC
IT Project Intake Process
> Process re-engineering efforts
XTC Initial Review
Customer and
PPMO liaison
available for XTC
Q&A session
XTC Approval?
Yes
Is project
budgeted?
No
Project On-Hold
until funding is
secure.