UTS Roadmap 2015 - 2018
Graphic Legend:
Academic – Business
Systems
2015
Secure Carolina
2016
Project Ends
Learning
Management System
2018
Stabilize and Mature End Point Controls and Security
Finance & HR Project Ends
Banner 9 Upgrade
Blackboard
Upgrade
Blackboard
Upgrade
Blackboard
Upgrade
Blackboard
Upgrade
Evaluate Interactive Web Meeting
Instructional Learning
Office 365
Office 365 for Faculty and Staff
All Hardware – Software Retirement
Data Conversion
Virtualization
Virtual Desktop Infrastructure (VDI) and Virtual Server Service Offerings
Mobile & Tablet
Connectivity and Email Support
Campus Wireless
Upgrading Core
Infrastructure to
Support 802.11 AC
802.11 AC Upgrade
throughout Campus
Classroom High Density
Classroom Wireless
Technology - Hardware
Infrastructure
2017
Banner
Mainframe
Retirement
Expiring Analog
Telco & Voice
Services
Digital
Migrating to Voice Over Internet Protocol (VoIP)
Cable TV & Streaming
Content
Cloud Services OneDrive
Desktop Operating
Systems
Enterprise Storage
Migrating to Internet Protocol (IP)
OneDrive
Cloud Storage Options
XP Support
Windows Version 10 Upgrade
Faculty Staff Email
Configuration
Management Database
Identity and Access
Management
Disaster Planning
Utilizing COAX Technology
MAC Version OS X 10.11 Upgrade
Research
Enterprise Storage – Self Service & Cloud
Email Online with Office 365
Student Email
Quality and Process
Improvement
Planning Operational Sunsetting
Awareness & Training-Regulatory Compliance-Program Assessments
PeopleSoft –
HR & Finance
Office Upgrade
Exchange
Email Online with Office 365
CMDB
Configuration Management Database (CMDB)
Identity and Access Management
Data Center Generator
Off-Site Recovery
Customer Service
Adoption of ITIL Standards
Service Level
Management
Further Establish Metrics and Service Level Reporting
Dashboarding
Performance Management Reporting
Adopting Performance Management and Reporting - ITIL
Student Feedback
Utilize results of IT Input and iCare Surveys to Continually Improve Customer Experience
Faculty Staff
Feedback
Utilize results of IT Input Survey to Continually Improve Customer Experience
Process Improvement
Standardize Incident, Problem, Change, Release & Demand Streamline use of tools for CMDB, Asset Management & Resource Management
Resource
Management
Lecture Capture
Deferred Efforts
Title of Work
Digital Data
Mangement
Enterprise Portal
Disaster Recovery
Security - Enterprise
Patch Management
Network Operations
Center
Enterprise Data
Warehouse
Resource Management
Resource Management