POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Workforce Development Program Specialist
Non-Exempt
CATEGORY:
GRADE:
Classified
E
JOB SUMMARY: Coordinate the day-to-day operations and activities for the Workforce Development
Programs and Truck Driving Program.
YEARLY
ESSENTIAL FUNCTIONS:
PERCENT OF
TIME
1. Support and market Workforce Development Programs by establishing and
25%
maintaining partnerships with community businesses, organizations, local
Workforce Board, educational institutions, and other entities. Assist in explaining
and/or recommending Workforce Development policies and procedures and
regulations governing departmental functions.
2.
Develop and/or conduct career related workshops and training. Conduct
professional presentations at local seminars, conferences and meetings. Research
and identify workforce development job placement leads within the community by
contacting businesses and soliciting full and part-time jobs and document job
specifications.
25%
3.
Provide general information for Institute for Customer Service Excellence (ICSE)
and other Workforce Development programs. Refer students to appropriate
departments and /or agencies.
25%
4.
Compose and prepare correspondence and statements of Workforce Development
activity; compile data, prepare and submit reports. Provide work direction to
assigned staff; prioritize and schedule work assignments. Assist Director in
resolving and responding to customer satisfaction grievances.
20%
5.
Perform other duties as assigned.
5%
REPORTING RELATIONSHIP: Director, Workforce Development Programs
SUPERVISORY RESPONSIBILITIES: Provide work direction to work-studies and part-time staff.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate’s degree or equivalent.
EXPERIENCE: Five (5) years related experience.
Effective: 6/5/14
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SPECIAL SKILLS AND ABILITIES:
1. Skills/Abilities:
• Effective analytical skills and be detailed oriented;
• Strong conflict resolution and teambuilding skills;
• Strong interpersonal and organizational skills;
• Ability to effectively communicate both orally and written;
• Ability to work in a diverse environment and be sensitive to issues of diversity
and inclusion.
2.
Equipment Used: Personal computer and related peripherals as well as other equipment
associated with an office environment. (e.g. typewriter, copier, fax, and multi-line telephone).
3.
Software Used: Integrated administrative software, i.e. Banner and Apache, and a variety of
internet, e-mail, word processing, spreadsheet, database, and presentation software.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is
frequently required to sit; use hands to handle or feel; reach with hands and arms. The employee is
occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10
pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception and ability to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, negotiating, selecting, developing, and motivating people
are important to the highest degree due to constant interaction with other people, at any level within the
organization or the community, position’s accountability for the development, motivation, assessment, and
reward of employees, and to deal with irrational situations where the outcome is unpredictable.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. The noise level in the work environment is usually
moderate.
Effective: 6/5/14
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POSITION TITLE:
Workforce Development Program Specialist
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
PHYSICAL ACTIVITIES:
None
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
WEIGHT and FORCE
DEMANDS:
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
Over 2/3
X
X
X
X
X
X
None
Amount of Time
Under 1/3
1/3 to 2/3
X
Over 2/3
X
X
X
X
None
X
X
X
X
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Effective: 6/5/14
Amount of Time
Under 1/3
1/3 to 2/3
X
X
X
X
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
Required
X
X
X
X
X
X
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NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a declaration
of the total of the specific duties and responsibilities of any particular position. Employee may be directed
to perform job-related tasks other than those specifically present in this description.
I certify that I have received a copy of this job description. I have read and understand the duties and
responsibilities of this position.
Employee Signature
Effective: 6/5/14
Date
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