Career Exploration Module – DAY FOUR
Lesson Title
Behind the
Scenes
Cluster
Pathways
Human
Resources
Essential
Question
What careers
are within the
Human
Resource
cluster?
TEKS
Career Portals:
2C, 2D, 4F, 4G
Prior Student
Learning
Students should
have already
been presented
the Career
Module
Introduction
Estimated time
At least 45
minutes
Objectives
- Identify and explore career opportunities within the Human
Resources pathway: Corporate Trainer, Recruiter, Benefits
Specialists, HR Generalist
- Research the academic requirements for careers in this cluster
- Employ effective leadership, teamwork and conflict management
Materials/Equipment/Handouts Needed
- Computer with the internet
- Handout: What Do They Do
- Handout: What Will You Say
Introduction/Engage
- Provide examples of daily problems HR Managers may have to
resolve relating to employees
- Allow students to share stories they’ve heard from family or friends
about workplace issues
Activities
- Review the Human Resources section of the presentation
- Allow students time to visit the Bureau of Labor Statistics website to
obtain job description information for “What Do They Do”
- Student will partner up to complete the scenarios for the “What Will
You Say” project
Lesson Closure
- Answer any follow-up questions that students may have
- Discuss upcoming career module experiences and expectations
Assessment
- Verbal responses to questions
- Accurate job description and appropriate response for scenarios
Extension
- Invite district Human Resource Personnel to class to speak with
students about his/her job
Accommodations for Learning Differences
- Accommodations Manual
- Guidelines and Procedures for Adapting Instructional Materials
- Sample Curriculum Customizations for Learning Differences
- Lesson Plan/Curriculum Modification Checklist
- Instructor Format for Curriculum Customization for Learning
Differences
Copyright © Texas Education Agency, 2014. All rights reserved
Day 4 of 10
Page 1
ACTIVITY 1: WHAT DO THEY DO?
Directions: Visit the following website: http://www.bls.gov/ooh/management/humanresources-managers.htm#tab-1
Review the duties of a Human Resource Manager and fill in each of the sections about the job
description below.
What They Do
Work Environment
How to Become a Human Resources Manager
Education that Required
Important Qualities
Pay
Copyright © Texas Education Agency, 2014. All rights reserved
Day 4 of 10
Page 2
ACTIVITY 2: WHAT WILL YOU SAY?
Directions: Below are six scenarios that Human Resource Managers may face on a daily basis
with employees. You will pair up with a partner and work through the various scenarios to come
up with a solution. The purpose of the assignment is to experience being a Human Resource
Manager who can address issues quickly and responsibly. You and your partner must decide
“What will you say?”
Scenario 1: You are a manager in a manufacturing factory in New York City. Your company
adheres to the NYC Coalition for a Smoke-Free City initiative and has shared the “smoke-free”
policy with all its employees. Some tobacco users who work in your factory were very unhappy
with the new rule. From your office, you notice a cloud of smoke in section F in the factory. As
you get closer you notice it is Mary Catherine. You need to speak with her immediately. What
will you say?
Scenario 2: You are department supervisor overseeing a group of 15 people. One of your
employees comes to you and complains about Ryan’s unpleasant body odor and how difficult it
is to work in the same area. What will you say to Ryan?
Scenario 3: You work at a luxury department store as a department lead. Your supervisor has
complained on numerous occasions about the appearance of some of your sales associates
and cashiers— particularly Roxie. She has a new, large tattoo of a skull with blood dripping from
its mouth. Your supervisor has asked that it be covered up and you agree. What will you say to
Roxie?
Scenario 4: John has been missing work a lot lately. He frequently calls in at the last minute,
and it typically happens on Fridays and Saturdays. John has been in Alcoholics Anonymous
(AA) in the past for alcohol abuse. What will you say to John?
Scenario 5: You supervise a team of 7 people as a marketing manager. This year near
Christmas, you notice that over the course of a week the supply closet is almost barren of tape
and packing materials. You and your secretary, Pam, are the only people who have keys to the
closet. What will you say to Pam?
Scenario 6: You are the Vice President of Human Resources. You asked your benefits
administrator, Latoya, to send new benefit information to your boss today. The next day, you are
chewed out by your boss for not sending him the information. You look bad. You need to talk to
Latoya, what will you say?
Copyright © Texas Education Agency, 2014. All rights reserved
Day 4 of 10
Page 3
SCENARIO ANSWERS
Scenario 1:
Scenario 2:
Scenario 3:
Scenario 4:
Scenario 5:
Scenario 6:
Copyright © Texas Education Agency, 2014. All rights reserved
Day 4 of 10
Page 4