Medical
Receptionist
Computer
Applications
Class
V:training/NEO/CP/lcd.ppt
StarPanel Learning Objectives
o Define the Purpose of StarPanel
o The Inpatient Whiteboard
o Frames and How to Resize
o The Actions Menu
• Identify Commonly Used Links
• View and Print Documents
o Setting up and Using the MR Dashboard and
the Patient List
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HEO/Wiz Learning Objectives
o Define the Purpose of HEO/Wiz
o Overview of the Census Screens
o Print Documents for a Unit including a
Patient List, Diet List and Labels
o Playback Pre-Orders
o Reprint a Requisition
o Overview of a Physician Order Sheet
(POS) and Requisitions
V:training/NEO/CP/lcd.ppt
Medipac Learning Objectives
o Define the Purpose of Medipac
o How to navigate the application
o Understanding Pavilions
o Identify the Patient Types
o Transfer a Patient
o Discharge a Patient
o Depart a Patient
V:training/NEO/CP/lcd.ppt
Medipac Keyboard Tips
• Do not use mouse
• Tab: Moves cursor forward
•
•
•
•
Type A to select a functions
Pause/Break/Scroll Lock: back to menu
Shift + Tab: Moves cursor backward
Esc key: Reset key (removes stick man)
• F3: Goes back one screen in function
• F7: Turns page back
• F8: Turns page forward
• F9: Same account or bed selection
Pavilions
 A group of Nursing units and Departments separated
by physical location or operational differences or
both
 1 – VUH Adult Hospital
 3 - VCH Children’s Hospital
 4 - VUH Heart and Vascular Institute
(5N/S, 6S, 7N, CCL)
 5 - VPH Psychiatric Hospital
Learning Objectives for Other Processes &
Hardware Checks
o Teletracking
o Hardware – Printers, Label Printers, and
Troubleshooting Issues
o How to Submit a Help Desk
Ticket
o Scanning Documents
into StarPanel
V:training/NEO/CP/lcd.ppt
Receive outside
medical records?
Scanning Paper Documents into StarPanel
Some of these
records need to be
in StarPanel
ASAP?
YES
Are documents on
Priority scan list?
UNIT SPECIFIC
YES
Scan documents and
highlight in upper
right corner with
yellow
YES
Put in Medical Records
bin for Med Records will
pick up
Most Common Forms Scanned
Advance Directive Assessment (formerly Purple form)
Consent to Receive Blood or Blood Products
Consent to Treat
Consents Surgical/Procedure
Downtime forms—All paper forms used to provide documentation
during downtime
Hand Written Physician's Order Sheets (downtime)
Healthcare Decision-Maker/Surrogate Identification
Order DNR/DNI
All un-scanned documents must have a patient sticker on
each page and be placed in the “To be Scanned” bin on
your unit!
Case Study for Scanning Exercise
Patient A
7 two sided documents
9 one sided documents
Patient B
5 two sided documents
12 one sided documents
Please calculate how many stickers you need for each
patient and how many batches you will have to scan to
get theses outside medical records into StarPanel.
V:training/NEO/CP/lcd.ppt
Downtime Learning Objectives
o Identify systems that may experience a
downtime
o How to know a system is in downtime
o Downtime kits on the unit and how to
restock
o Identify what needs to be done after a
downtime
V:training/NEO/CP/lcd.ppt
POS for Requisition Exercise
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https://redcap.vanderbilt.edu
/surveys/?s=MPNX83ERR9
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V:training/NEO/CP/lcd.ppt