Coordinated
Assessment in Charlotte Emily Carmody
Kim Walker
Norm Suchar
1 Agenda
The Usual Reminders •  Where We’ve Been
•  Coordinated Assessment in
Charlotte
•  Feedback Exercises
•  Next Steps
Where We’ve Been
Where We’ve Been
The Usual Reminders •
August 23: Kickoff Event
•
September 18: Coordinated Assessment Trainings
•
October 2-3: Focus Groups and Visioning Sessions
•
October 24: System Mapping Other Activities:
•  Site visits and phone interviews
•  Formation of the CALL Committee
Where We’ve Been
The Usual Reminders How Your Work Has Informed the Process:
•  Kickoff Meeting Visioning Handouts 
Visioning Sessions
•  Map Exercise from September Trainings 
Model Choice
•  Visioning Sessions and System Mapping 
Finalized by the end of December, provides a
picture of where system is and the direction
the system is taking Coordinated Assessment in Charlotte
What do we need to make it work well?
The Usual Reminders •  Tiered, standardized assessment tools at every
assessment location, including
•  Prevention/Diversion Screen
•  Housing Barriers Assessment
•  Data entry into CHIN (for homeless assistance
programs)
•  System standards around prioritization •  Shared definitions/understanding of eligibility
requirements and different program types
What do we need to make it work well?
The Usual Reminders •  Outreach workers with the ability to
assess people living on the street right
away
•  Providers committed to taking referrals
ONLY from designated coordinated
assessment sites
The Usual Reminders Potential Add-Ons
•  2-1-1/Phone Access
•  Staff trained specifically in diversion/
mediation
•  Staff associated with hospitals/jails/
institutions
•  Additional assessment staff
Potential
Models
Major
Decisions
The Usual Reminders •  Location •  Staffing
Potential
Model
#1
The Usual Reminders Location Staffing • Open RFP
• Multiple locations
• Outreach
component
• Open RFP
• County staff?
• Provider staff?
• Combination?
Potential
Model
#2
The Usual Reminders Location Staffing • Open RFP
• Multiple locations
• Outreach
component
• County staff
Other Potential
Models
The Usual Reminders •  Centralized intake
•  Every provider agency
•  Create new assessment centers
Feedback Exercises
Individual Feedback Exercise Please list one thing you most want to share.
•  Preference for one of the options discussed
•  Comment about an option
•  Question
•  Area of concern
•  Praise
•  Anything Group Feedback Exercise Please list three things your group wants to share.
•  Preference for one of the options discussed
•  Comment about an option
•  Question
•  Area of concern
•  Praise
Select one thing to share with the whole audience.
Next Steps
Next Steps
The Usual Reminders •  CALL Committee will make final decision
based on your feedback
•  Application process for locations/agencies will
open in December (meetings/webinar)
•  Early next year: Sites designated, tool
selection, implementation begins
Contact Information
The Usual Reminders •  Kim Walker / kwalker@naeh.org / 202-630-8761
•  Norm Suchar / nsuchar@naeh.org / 202-942-8255
•  Emily Carmody / emily@ncceh.org / 919-755-4393