ITU-T Recommendation P.emergency The new ITU-T Work on “Speech communication requirements for emergency calls originating from vehicles “ H. W. Gierlich Managing Director Telecom HEAD acoustics Rapporteur Q.4 ITU-T SG12 A Typical Emergency Call Public Safety Answering Point PSAP MSD Source: ADAC Gierlich © HEAD acoustics GmbH P.emergency 2 1 ITU-T Recommendation P.emergency A Typical Emergency Call System Architecture in a Car GPS (GLONASS) receiver 3GPP TS 26.267 MSD IVS (minimum set of data) (in vehicle system) information source data modem Speech Codec Radio Link Hands-Free for eCall Gierlich P.emergency 3 Standards for Voice Quality in Car Hands-Free VDA Specification for car hands-free systems since 2001 – targeted to narrow-band integrated car hands-free ITU-T P.1100: Narrowband hands-free communication in motor vehicles since 2008 – targeted to integrated, after-market car hands-free & headsets Basis of ERA-GLONASS Standards ITU-T P.1110: Wideband hands-free communication in motor vehicles since 2010 – targeted to integrated, after-market car hands-free & headsets ITU-T P.emergency: Speech communication requirements for emergency calls originating from vehicles work ongoing since 09/2014 – targeted to car emergency call systems Gierlich © HEAD acoustics GmbH P.emergency 4 2 ITU-T Recommendation P.emergency What is Different, what is Missing for Emergency Call Systems Speech Intelligibility Sending Speech Intelligibility Receiving Speech Quality Sending Echo Performance Double Talk Speech Quality Receiving Speech Quality Double Talk Performance incl. Performance Intelligibility in DT Gierlich Switching Performance Background Noise Performance P.emergency 5 The Acoustical Situation in a Car Sending – speech pickup by the microphone Receiving – speech reception by the passengers Coupling between loudspeaker and microphone Background Noise – pickup by the microphone Background Noise – in addition to speech in receive Gierlich © HEAD acoustics GmbH Main differences compared to car hands-free: - Car is crashed - System must work from all locations in the car P.emergency 6 3 ITU-T Recommendation P.emergency System Constraints for eCall Systems Costs – eCall systems should be produced at minimum costs Reliability – eCall systems should be mostly independent of the car systems, crash-proof Component limitations Potential “one box” design with small loudspeaker No advanced microphone technology due to cost and space requirements Limitations in system placement Need to be integrated into the car design during the design phase General acoustical difficulties in a car cabin Gierlich P.Emergency 7 The Different Parameters Influencing the Quality of eCall Seech Services Relevance to eCall speech services Parameter in present standards • • Delay Frequency Response Loudness Ratings Distortions System noise Out of Band signals Terminal Coupling Loss Background noise performance Echo performance Double talk performance Switching performance Comfort noise insertion • Probably less important Should be targeted to intelligibility Important basic parameter Probably less important Less important if below certain limits Less important if below certain limits Probably less stringent requirement sufficient Important information in the background noise should be preserved Probably less stringent requirements needed Important due to less disciplined conversation Important due to less disciplined conversation Less relevant • Speech Intelligibility • Most important, new tests required • • • • • • • • • • • Gierlich © HEAD acoustics GmbH • • • • • • • • • • P.emergency 8 4 ITU-T Recommendation P.emergency The ITU-T SG 12 Approach Major considerations for P.emergency in ITU-T • • • • • • The recommendation will deal only and exclusively with emergency call systems. The main focus of this recommendation is on speech intelligibility as well as on conversational aspects of speech quality such as double talk capability. Silent call scenarios are considered to be very important and need to be integrated in P.emergency. P.emergency will not consider post-crash scenarios, at least not in the first versions ITU-T SG12 recognizes the urgent need for such a Recommendation and the goal is to finalize a first version already by May 2015. Start with narrowband. Gierlich P.emergency 9 The Main Parameters Considered in P.emergency Parameter in and their purpose • • • • • • • • • Delay Frequency Response Loudness Ratings System noise (idle channel) Terminal Coupling Loss & additional echo performance tests Switching performance _ Double talk performance _ Background noise performance _ Speech intelligibility in the presence of background noise Gierlich © HEAD acoustics GmbH Ensure delay is below limits of relevant mobile stds. Target to intelligibility rather than quality Considers the different passenger locations in cars Keep from existing standards Important to ensure proper communication from the car to PSAP, less demanding requirements than HFT Important to ensure complete transmission of words from the passengers to the PSAP side Important parameter in conversation due to less disciplined behavior of injured passengers Taking into account the transmission of noise in silent calls (no passenger speaking) Focusing on intelligibility rather than on quality, ensuring a high intelligibility with background noise P.emergency 10 5 ITU-T Recommendation P.emergency Challenges in Testing and Requirements for eCall Speech Services • • • • Speech Intelligibility • In sending no objective methodology available • In receiving the application of existing methods is studied (not likely to be included I the first version) “Work-arounds” • Adaptation of frequency response characteristics • Additional loudness requirements for different positions in the car New focus in background noise situations: • High intelligibility with background noise • Preserve “naturalness” & “recognizability” of the background noise Preserve double talk capability as much as possible with special focus on intelligibility during double talk Gierlich P.emergency 11 Considerations for Speech Intelligibility Testing in eCall Systems • Speech Intelligibility in receiving • More “classical” situation – similar to speech intelligibility in rooms • Potential application of existing methods such as • • • • SII (speech intelligibility index), STIPA (speech transmission index for public address systems) RASTI (rapid speech transmission index) Speech Intelligibility in sending • No well performing objective test method available • Performance evaluation potentially possible using “second order” parameters such as • • • Optimized frequency response characteristics, Evaluation of switching and double talk performance with focus on speech intelligibility Consideration of eCall relevant noise types Gierlich © HEAD acoustics GmbH P.emergency 12 6 ITU-T Recommendation P.emergency Background Noises in eCall Senarios Simulation of a crashed vehicle by testing with the background noise rcorded with open windows analysis analysis p/dB[Pa] 0 dBSPL(A) Spectrum avg. FFT Size:4096 Overlap:0,0% Hanning 100 90 80 70 60 50 40 30 20 10 0 -20 Noise Level left ear 69,3 68,2 right ear 73,8 -40 68,0 59,4 53,5 41,7 40,0 -60 36,4 33,9 -80 Car 130 kmh 20 Gierlich -100 Full Size Car 130 kmh binaural VW Touran, H ighway parking, windows closed VW Touran, H ighway parking, windows open Highway, Highway, Quiet street, Quiet street, windows open windows closed windows open windows closed 50 100 200 f /H z 1000 2000 5000 -120 10k 20k P.emergency 13 Timeline P.emergency FNC 2014 conclusion: develop a standard specifically targeted to emergency call systems Proposal of an new Recommendation P.emergency Decision on start of work in ITU-T SG12 – Q.4 First Draft (based on ITU-T standards P.1100 and P.1110) Invitation of experts/stakeholders for a Rapporteur Meeting hosted by HEAD acoustics Define most relevant parameters and test procedures Validate new requirements Final draft (first version) Proposed date for consent Gierlich © HEAD acoustics GmbH P.emergency March 2014 April 2014 Sept. 2014 Dec. 2014 Ongoing May 2015 14 7 ITU-T Recommendation P.emergency Dr.-Ing. H. W. Gierlich info@head-acoustics.de www.head-acoustics.de © Copyright HEAD acoustics GmbH © HEAD acoustics GmbH 8