UNSOLICITED CLIENT TESTIMONIALS:

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Susan K. Eggum
Shareholder
eggums@lanepowell.com
503.778.2175
UNSOLICITED CLIENT TESTIMONIALS:
“On behalf of myself and my entire firm, I want to thank you for all your good work. We are all
absolutely delighted with the outcome. I very much appreciate the work you did and the personal
interaction with your office.”
“Although it is arguably risky for me to say so before the _____ has ruled, I want to let you know
that the expert testimony you gave in support of my client was without question the finest expert
testimony I have seen in 33 years as a lawyer. Everything about your presentation — your knowledge
of the subject matter area, your ability to explain complicated matters in simple terms, your rapport,
your unflappability on cross examination, etc. — was perfect.
“I am thinking of changing my client intake criteria to count the ability to call you as an expert
witness as a substantial favor of taking on the matter.”
“I noted from your bill that you had written off a portion of your time devoted to the mediation. I
thought you did excellent work throughout and while I appreciate the gesture, I believe you should
be paid for all of your good efforts. Again, I very much appreciate your excellent efforts on our firm’s
behalf.”
“For the almost two years that you worked on this case, I was continually impressed by your
incredible capacity for noticing and attending to the most minute details, as well as your high ethical
and professional standards. To my knowledge, you never once wavered in your concentration, your
positive attitude or your confidence in either me or our case. Your support during the difficult
depositions, your thoughtful consultation during the pretrial preparations, and your excellent
guidance during the settlement negotiations, were all invaluable to our ultimate success.”
“Great negotiating. I think your brilliance scares the heck out of your opponents.”
“I am not sure I ever told you how much I learned about litigation prep while working with you on
______________. When I find myself using a technique I picked up from you I think that I should
pen you a note and thank you. So — this is an overdue thank you for allowing me to watch you learn
what I do from a different perspective and do it very differently and approach it better. I am a better
lawyer because of you. Thank you.”
“I called a few moments ago to tell you how great it is to work with you ... your evaluation letter for
_____’s case is your typical EXCEPTIONAL work product Susan.”
“I cannot say enough about how wonderful you are to work with. Keen intellect, tenacity, thorough.
Willing to listen. Professional.”
“I found [Ms. Eggum’s] logic and rationale supporting a recommended course of action to be well
thought and demonstrative of sound judgment. I recall one situation involving a national retailer,
that was settled at pretrial conference, wherein Ms. Eggum’s discovery work was most thorough.”
“I have sincerely appreciated your advice, immediate response to me, knowledge of the law and
thorough explanations, and consideration. Your voice and humor calmed me; you were a great help.”
“I know that [the opposing party] presented a unique and complicated set of problems ... I always felt
secure and protected. You are an excellent attorney.”
“I want to express my sincere appreciation for everything you have done in defending me against an
alleged securities fraud. As I related to you, my prior very limited experience with the legal profession
left something to be desired. There was never a question in my mind that your intelligent, diligent
pursuit of my interests was paramount.”
“I wanted to take a moment to reflect with you my feelings about this lawsuit, which fortunately
ended on a high note. I am confident that without your efforts and interest in my case the outcome
would have been much less favorable. I cannot thank you enough for your tenacious belief in my
case and the outstanding legal representation which you provided me. You are truly a credit to your
profession.”
“I watched you take this case from start to finish. Your keen sense of judgment, tremendous legal
ability, professionalism and moral compass made all the difference in the world. As I listened to Judge
________ during oral argument it became readily apparent that ___ felt the same way ... We can’t
thank you enough ... You were simply spectacular.”
“I will sing your praises forever. I can assure you that you are at the top of my list and that I will
specifically make sure that others, including _________________, appreciate your ability to get
results. It is truly an incredible relief ... Thank you for all you did and the professionalism with
which you did it (particularly your ability to keep the fees down when the natural inclination would
be otherwise — a fact I appreciate in more than one way). Respectfully and with great appreciation,
thanks again.”
“I would like to take this opportunity to thank you again for the result you have achieved in this
difficult matter. You engineered a settlement on extremely attractive terms, with a relatively small
expenditure of counsel fees. I consider it a privilege to have worked with you. You are indeed a credit
to our profession.”
“It is my sincere hope, especially in the light of how I view you as a tenacious and thorough litigator,
to never find myself on the receiving end of one of your cases (or as an adverse witness for that matter)
... I am dutifully impressed with both the manner, as well as the method, in which you’ve handled the
______________case, and you can find me looking forward to the date when as a judge I will have
an opportunity to preside in a case which finds you appearing as one of the litigators.”
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“Just received and reviewed your excellent handbook on Trial Objections. It will become a permanent
part of my trial briefcase. Thanks for all your excellent and hard work.”
“[Ms. Eggum] handled this matter promptly, courteously and professionally without adding salt to
the wound. She did an exceptional job in getting this matter ‘back on track’ as fast as she did, and I
feel that Ms. Eggum’s personal rapport with the Federal Court judicial staff was a definite asset.”
“Plaintiff’s counsel is known in this community for her outstanding litigation skills.” ($220,452.50
attorney fee award and opinion of the court).
“Please accept this inadequate gift to show my appreciation for your gallantry and intrepidity in my
defense. I sincerely appreciate your steadfastness and unrelenting intellect.”
“Super job ... Thanks for all your great work on this case.”
“Susan and you were exceedingly professional and pleasant in all my interactions and for that I am
grateful. Thank you for your work on this matter.”
“Susan, I just finished reading your evaluation. In addition to thanking __________ for contributing
their expertise to the case, I want to let you know this is one of the most thoughtful and thorough
evaluations of a file that I have received from defense counsel [in the last] 10 years.”
“Susan, it is always a great pleasure working with you. Just to listen to you put together the issues
facing us and intelligently addressing and resolving them makes me very proud to be your fellow
attorney.”
“Your contributions are well known and we all have a great respect for you and your considerable
abilities, as well as the compassion you show for your clients.”
“I am so grateful to all of you for the work and support you have given me. This is amazing news! I
cannot express just how much this means to me. Thank you.”
“Susan, I thank you for your stellar work in obtaining the summary judgment and keeping it on
appeal. These were difficult and complex legal issues, and it took great skill to successfully persuade
the court to see it our way. Thanks for your great work.”
“Susan: It was my extreme pleasure to meet you, and to have you in our corner (actually in the
middle of the ring) for a number of hours. I cannot but send to you my sincerest gratitude for your
assistance. Your presentation, legal knowledge, demeanor and forthrightness could not have been
better.”
“Thank you so much for all of your efforts. I know that reading and responding to the Plaintiff’s
submissions has not been a picnic, and I sincerely appreciate everything you have done to diligently
defend this curious case.”
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“The outlook was very bleak when we first talked to you on March 15. The administrative remedies
had been exhausted and a number of lawyers had told us that litigation would probably be a waste
of time and money. During the next four weeks, it was a real thrill to watch you embrace the case
with such intensity and determination. You did a marvelous job in assimilating scores of technical
nuances, working with a varied cast of witnesses and adjusting to the stream of corrections and lastminute revelations. Your enthusiasm for the challenge, along with great intellectual and legal abilities,
has resulted in a court injunction which has meant thousands of dollars each to many individual
farmers, and millions collectively to the food industry of the Northwest.”
“We really appreciate all of your determination and hard work on this case. Also please thank Noreen
and your team as well. I hope you enjoy your win as much as we do. I guess what I’m trying to say is
you kicked the big boy’s @#$!!! Once again Susan, thanks.”
“You were doing such a superb job [at the deposition]. I’m sure that she never really quite got what
hit her, because you were being so polite and respectful. Can’t wait to hear how the rest of the
deposition went.”
“Your original analysis of the merits of the case, your ability to limit the scope of the charges,
your preparation of grounds for a positive defense through laborious and brilliant development of
depositions, as well as your expert drawing out of adverse admissions during cross examinations, from
the [opposing parties] and their expert witness, Mr. __________, and the rock solid summation
which left the jury little to do but find for the defense, are all examples of your professionalism
and intelligent conduct in handling my case. Especially impressive was your obviously complete
preparation for all phases of the proceedings manifested especially in the development of depositions
as well as exhibits and during the trial with your direct and cross examination in open court. I
commend you on the selection, preparation and courtroom examination of our expert witness, Mr.
__________.”
“You’re tireless. After reading the docs, I’m speechless. Very nice.”
“As you know, we appealed _________’s trial panel opinion to the Supreme Court. I’m not sure if
you have seen it yet, but the opinion came out today — the Court dismissed the case! _________ is
thrilled and wanted me to send you his sincerest thanks. Your testimony was great and the Court
even favorably refers to you. _________ and I all want to express our thanks for your assistance in
this matter. I look forward to working with you again.”
“Susan is someone who treats her client’s cause as if it were her own. I have known her in the
courtroom, boardroom, and in the sporting field. Susan brings the same level of intensity to all of
her endeavours. A person should consider themselves fortunate to have her as a lawyer, and more
fortunate to call her ‘friend.’”
“Susan - The white flag has been flown! Hiring you must have scared the ____ out of them!!!! Please
call at your convenience. Thanks.”
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“Thank you so much for all your guidance and counsel in seeing it through. We have a very good
settlement thanks to your insight and negotiating skills. Really appreciate it!”
“Thanks so much for everything. We are fortunate to have a strong and an astute person like you
on our side. You were firm and patient all through their back-tracking and threats and got us a very
happy ending.”
“Susan is a total rock star and we are so grateful for the assistance. We would still be in a quagmire
without your help, Susan.”
“... just a big thank you, Susan, for your help. We were lost before your guidance and wouldn’t be in a
position to move forward with out organization without you.”
“Susan has been a tremendous and an indispensable asset to our business.”
“You are expert, precise and efficient. Wish I could say the same for all attorneys!”
“Thank you, you all were very fair and extremely helpful to me. I very much appreciate the great
work provided by you and Scott. Things are going really well for us -- now it’s onward and upward!”
“Great job! Wonderful to work with you! Thank you!”
“... thank you for the tremendous support.”
“Believe me, and I’m sure you already know, it’s not easy finding attorneys that think strategically. You
were great.”
You are a huge blessing to us. Thank you!
I just wanted to thank you very much for the very professional and efficient manner in which you
handled my son’s conflict, and it’s very nice to bring it all to a close. I know it was kind of a small job
for you to take care of, and you carry a very high, prestigious resume. I’m very happy you were able to
take care of our problem. Thanks very much and have a Merry Christmas and a Happy New Year.
Your advice was invaluable in guiding us ... It was perhaps the best and clearest legal advice I have ever
received.
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