Program/Discipline: CIS-Networking Annual Program Review Update Instructions The Annual Update is conducted district-wide by each program/discipline and consists of a) analysis of general changes, staffing, resources, facilities, equipment and other needs, as well as b) reporting of curricular changes and outcomes assessment. The questions on the subsequent pages are intended to assist you in planning for your program or area. Input should be sought from all campuses. It should be submitted or renewed every year by the designated date in anticipation of budget planning for the next fiscal year. Institutional data used to document program/discipline statistics and trends will be provided by Institutional Research. Please include pertinent documents such as student learning outcomes assessment reports and data analysis to support any requests for new faculty, facilities, equipment, etc. Retain this information for your discipline’s use, Submit an electronic copy of your Annual Update Document and supporting data to the Program Review Committee. Also submit a copy of these documents to your Division Chair, Director, or Campus Lead Faculty. RevisedAnnUpdateS08 1 12/9/2008 Page 1 of 12 Annual Program Review Update *Be sure to include information from all three campuses. Program/Discipline: CIS Networking Submitted by (names): Dan Calderwood, Chris Romero Contact Information (phone and email): 476-4365, dan-calderwood@redwoods.edu; 4764366, chris-romero@redwoods.edu Date: 10/08 1. Program/Discipline Changes Has there been any change in the status of your program or area since your last Annual Update? (Have you shifted departments? Have new degrees or certificates been created by your program? Have activities in other programs impacted your area or program? For example, a new nursing program could cause greater demand for life-science courses.) Note: curricular changes should be addressed under 12 (Curriculum). No (go to next question) Yes Describe the changes below: 2. Program/Discipline Trends Refer to the data provided (data link is located at http://inside.redwoods.edu/Assessment/ProgRev/InstructionalProgramReviewData.as p) and describe the trends in enrollment, retention, success rates, and student demographics. If applicable, describe how changes in these areas are impacting your discipline and describe efforts within your area to address these impacts. Enrollment: Enrollment between the 05-06 and 07-08 academic years in networking courses increased from 14 to 29 students for CIS 30 (107%) and from 11 to 33 for CIS 31 (200%), which brought both courses to maximum enrollment. The reason for the increase is an improved connection with area employers and high schools. The graphs at the end of this section depict these trends: Retention : Retention for CIS 30 has slowly increased since 2005-2006: 10 of 14 students in 2005-2006 (71%), 23 of 28 students in 2006-3007 (82%) and 24 of 29 students in 2007-2008 (83%). CIS 31 retention dipped in 2006-2007 from 9 of 11 students in 2005-2006 (82%) to 10 of 15 students (67%) and increased in 2007-2008 to 23 of 33 students (70%). The increase in retention for CIS 30 can anecdotally be tied to the employer connection which carries with it the chance for local employment. The lower retention rate in CIS 31 can be annecdotally attributed to the fact that this is an online course, which traditionally has lower retention values. The graphs at the end of this section depict these trends: Success Rates: Student success rates for CIS 30 have increased slightly from 6 of 14 students in 2005-2006 to 15 of 29 students in 2007-2008 (43% to 52%). Due to the connection with local employers, students are focusing a bit more and trying a bit harder RevisedAnnUpdateS08 2 12/9/2008 Page 2 of 12 to succeed. Student success rate values for CIS 31 have dropped over the same period: 5 of 11 students succeeded in 2005-2006 and 13 of 33 students succeeded in 2007-2008 (45% to 39%). The reason for the drop is two-fold: 1) The online delivery of the course experiences a higher drop rate than the face-to-face courses, 2) high school students are concurrently enrolling in the course, and a fairly large majority dropped out due to the pace of the course in the spring of 2008. The graphs at the end of this section depict these trends: Demographics: Data on student demographics are not currently available. 3. Labor Market Review (for occupational programs) Occupational programs must review their labor market data. Links to various reports and information, as well as instructions on how to create program-specific reports, can be found at http://www.redwoods.edu/District/IR/Reports/LaborMarket.asp. Institutional Research (IR) is available to help with surveys and reviews. All survey data (whether collected by your program or the institution) should be sent to IR to be kept on record. a. Meets a documented labor market demand, b. Does not represent duplication of other training programs (in the region), and c. Is of demonstrated effectiveness as measured by the employment and completion success of its students. CIS-Networking prepares students to work in the information technology field as network administrators, network analyst, computer support specialist, and network installers. According to the California Employment Development Department, the network and data communication analyst field is the fastest growing occupation in Humboldt County , with a projected growth rate of 40% through 2014. The growth rate for network installers is the 6th fastest at 30%; and the growth rate for computer support specialists occupation is 28.6% over the same period. According to the "Northcoast Targets of Opportunity Final Report" (October 22, 2007, www.humboldtwib.com) " . . we recommend that the North Coast focus on targets of opportunity as their top economic and workforce development priorities. Specifically, this means: . . .Targeting occupations for recruitment, education, and training that are critical to multiple targets of opportunity and are expected to grow in the future (e.g., accountants, customer service representatives, computer support specialists, truck drivers)." In addition, " . . . employers in Management and Innovation Services identified the following biggest workforce requirements: • Higher-level professionals like network systems analysts and administrators, new media producers • Mid-level practitioners such as those with specialized skills in networking and security; analysts; integrators; database administrators, and more generally RevisedAnnUpdateS08 3 12/9/2008 Page 3 of 12 engineering and science graduates. Also, more ability in the “soft skills” of management (e.g., human resources). • At the entry-level, there is a need for better educated (BS/BA), PC-savvy, career oriented individuals with good verbal and written communication skills who want to stay in the region." Technology is an integral component in each of the 6 targets of opportunity defined in the report. Skilled workers are required to design, implement, and maintain the necessary technology; and CR's CIS Networking department provides a portion of that training. As a result, the potential demand and growth for CIS Networking graduates remains strong for the forseeable future. In support of the Targets of Opportuniy report, the "Occupations of Opportunity" report (June 2008, www.humboldtwib.com) lists computer support specialist as one of the "Redwood Coasts top 50 growing mid-wage occupations." 4. Budget Resources List your area’s budget for the following categories in the table below. Restricted funds have a sponsor/grantor/donor (federal, state, local government, etc). The funds are restricted by the sponsor/grantor/donor. Everything else is unrestricted. Category Supply and printing budget Equipment replacement and repair budget Professional Development Work-study funding Additional Budget Items Unrestricted Funds 1,300 Restricted Funds 550(VTEA) 0 0 0 0 0 0 0 19,358(VTEA) Is the funding for these areas adequate? Yes No If not, describe the impact of unaddressed needs on your discipline or program. There is a constant struggle to find funding sources adequate to maintain the hardware required to keep the program current with industry practices. As mentioned in our 2007-2008 QIP, $40,000 per year is required to "replace 1/5 of the lab pcs each year plus tools, software and network equipment." There is still a strong need for a recurring funding source in the District's budget to maintain and replace program hardware and software used by students for instruction. Our current challenge is to upgrade CIS Networking WAN hardware to conform to industry standards. The CIS department strives to provide students access to hardware that is found in industry and that will increase their employability. This fall, 11 of the 25 Cisco 2500 routers in the CIS Networking lab were replaced with Cisco 1841 routers. The 14 remaining 2500 series routers need to be replaced. Cisco 2500 routers were introduced by Cisco Systems in 1993 and are no longer sold RevisedAnnUpdateS08 4 12/9/2008 Page 4 of 12 or supported. The bottom line is that the Cisco 2500 series routers students are using for WAN training is 15 years old, rarely found in industry, and in dire need of upgrading. The remaining upgrade will cost approximately $14,000. Please see the grid in item #10 below. 5. Learning Resource Center Resources Is the level of resources provided by the Academic Support Center and Library (Learning Resource Center) adequate. Yes No If not, explain. 6. Student Services Resources Complete the following grid concerning Student Services Areas. Student Services Does the area satisfy the needs of your discipline? Area There is a connection to this discipline/program and YES the student services area does satisfy the needs of the discipline. There is a connection to this discipline/program and NO the student services area does not satisfy the needs of the discipline. Uncertain about the student service area provided or how it connects to this discipline/program Admissions and Records Counseling Financial Aid Career Services Disabled Student Programs and Services (DSPS) Extended Opportunities Programs and Services (EOPS) CalWorks Residence Halls Upward Bound Student Conduct If a lack of support was indicated in the table above, describe your program/discipline need. RevisedAnnUpdateS08 5 12/9/2008 Page 5 of 12 7. Faculty Resource Needs Complete the Faculty Employment Grids below (data link is provided at http://www.redwoods.edu/District/IR/Reports/EnrollmentFTES.asp). Faculty Load Distribution in the Program Discipline Name (e.g., Math, English, Accounting) Total Teaching Load for fall 2007 term % of Total Teaching Load by Full-Time Faculty % of Total Teaching Load Taught by Part-Time Faculty % Change from fall 2006 % Change from fall 2005 Explanations and Additional Information (e.g., retirement, reassignment, etc.) CIS 126.02 73.4 26.6 -14.5 -4.4 In fall 05 CIS had a load of 131.75 TLUs. In fall 06, CIS had a TLU load of 147.5. The incease between fall 05 and fall 06 is due to the addition of 8 section s of CIS 100 , a new remedial computer course. The decease in fall 07 is due to mandated reduced course offerings. Faculty Load Distribution in the Program Discipline Name RevisedAnnUpdateS08 Total Teaching % of Total Teaching % of Total Teaching 6 % Change from spring % Change from spring Explanations and 12/9/2008 Page 6 of 12 (e.g., Math, English, Accounting) Load for spring 2008 term Load by Full-Time Faculty Load Taught by Part-Time Faculty 2007 2006 Additional Information (e.g., retirement, reassignment, etc.) CIS 118 72.5 27.5 -8 6.5 The increase over S2006 is due to the addition of CIS 100 to the schedule. The drop from S2007 is due to mandated reduced course offerings a. Describe the status of any approved, but unfilled full-time positions. b. If you are requesting a Full-Time Faculty position develop an attachment to this report that addresses the following criteria (as listed in AR 305.03) • The ratio of full-time to associate faculty • Current availability of associate faculty • Relation to program review recommendations • Effect on diversity of the faculty • Effect on academic offerings and ability to serve students and the community • Effect on the vitality and future direction of a program and/or the college • Effect on student learning c. If your Associate Faculty needs are not being met, describe your efforts to recruit Associate faculty and/or describe barriers or limitations that prevent retaining or recruiting Associate Faculty In order to return to and expand beyond 2007 levels additional associate or full-time (1) faculty are required. The need for additional faculty is two fold: 1) Dave Harris, a F/T CIS professor, retired in the Spring of 2008 and was not replaced. In addition, the pressure to increase course offerings requires more associate faculty. It is very difficult to recruit and hire associate faculty in the CIS area due to the disparity in pay compared to industry for qualified candidates. In addition, the change in minimum qualification policies means RevisedAnnUpdateS08 7 12/9/2008 Page 7 of 12 that in order to find someone to teach a remedial computer course, that individual must also have experience in advanced programming and networking techniques, a tough sell. 8. Staff Resources Complete the Classified Staff Employment Grid below (please list full- and part-time staff). This does not include faculty, managers, or administration positions. If a staff position is shared with other areas/disciplines, estimate the fraction of their workload dedicated to your area. Staff Employed in the Program Assignment (e.g., Full-time Math, English) (classified) staff (give number) CIS CIS/DM/BT/BUS 25%(CIS) Part-time staff (give number) Gains over Prior Year 1 none none Do you need more full-time of part-time classified staff? If yes, explain why. yes Losses over Prior Year (give reason: retirement, reassignment, health, etc.) none none no 9. Facilities, and Classroom Technology Are teaching facilities adequate for achieving the educational outcomes of this discipline/program? Yes No If No was checked, complete and attach Facility Form (facilities.form) for each instructional space that does not meet the needs of this discipline/program: 10. Equipment Is the available equipment (other than classroom specific equipment described in the facilities section) adequate to achieve the educational outcomes of your Yes No program/discipline? If No was checked, complete the following grid for each piece of equipment being requested for this area/discipline: Equipment Approximate Price 14-Cisco 1841 Routers 1,000 eac ($14,000) Number of students using equipment each semester 35 Describe how the equipment allows achievement of program/discipline educational outcomes Allows students access to current router technology. Currently using routers that are 15 years old. Equipment Repair RevisedAnnUpdateS08 8 12/9/2008 Page 8 of 12 Is the equipment used for your discipline/program in need of repair, which is outside your current budget allotment? This does not include classroom specific equipment repair described in the facilities section. Yes No If Yes was checked, provide the following information to justify a budget allotment request: Equipment requiring repair Repair Cost / Annual maintenance cost Number of students using equipment each semester Describe how the equipment allows achievement of program/discipline educational outcomes 11. Learning Outcomes Assessment Update. List all expected program-level outcomes, whether you have completed the assessment loop (use of results) or not. For each outcome, identify the means of assessment and the criteria for success. Summarize the data that have been collected in the ‘Assessment Results’ column. If no data have been collected and analyzed for a particular outcome, use the ‘Assessment Results’ column to clarify when these data will be collected and analyzed. In the fourth column, indicate how the assessment results are being used to improve the program. Program Outcomes (Not all disciplines have program-level outcomes) Means of Assessment and Performance Criteria Assessment Results Summary Use of Results Implement and manage a simple LAN using contemporary networking hardware, the OSI model and the TCP/IP protocol suite. Lab Pratical in CIS 30. 75% or more of students complete the assessment satisfactorily Hands on labs in CIS 31. 75% or more of students complete the assessment satisfactorily Lab practical in CIS 98. 75% or more of students complete the The assessment was given in the form of a midterm lab practical. 90% scored 70% or better (70% actually scored > 90%!) Document in program review. Program is on track - continue current curriculum. Install and Manage a NOS. Disassemble and reassemble a PC. RevisedAnnUpdateS08 9 12/9/2008 Page 9 of 12 assessment satisfactorily List all course-level student learning outcomes for which some assessment activity (assessment, analysis, or use of results) has taken place since the most recent program review, and complete the table below as appropriate Student Learning Outcomes (course-level) Means of Assessment and Performance Criteria Assessment Results Summary Use of Results None at this time Discuss the extent to which part-time faculty (if applicable) have been involved in the dialogue about assessing student learning outcomes: None to date 12. Curriculum Update Identify curricular revisions and innovations undertaken a. in the last year. Updated CIS 18, CIS86, CIS 40 course outlines CIS 12 and 18 approved for delivery online. b. planned for the coming year. Update CIS 20 course outline Complete Distance Ed Proposal for CIS 20, CIS 98 and CIS 30 Update CIS 1 outline and GE proposal Propose a 100% online programming certificate Complete the grid below. The course outline status report can be located at: http://www.redwoods.edu/District/IR/Reports/Curriculum/Curriculum_Course_Outlines.htm Course CIS 1 CIS 100 CIS 11 CIS 12 CIS 16 CIS 18 CIS 20 CIS 30 CIS 31 CIS 40 RevisedAnnUpdateS08 Year Course Outline Last Updated 2006 2006 2004 2005 2005 2007 2008 2005 2007 2008 10 Year Next Update Expected 2008 2011 Inactivated 2010 2010 2012 2013 2010 2012 2013 12/9/2008 Page 10 of 12 CIS 7 CIS 70 CIS 86 CIS 98 2006 2005 2008 2011 2010 2013 2005 2010 If the proposed course outlines updates from last year’s annual update (or comprehensive review) were not completed, please explain why. 13. Communication Are the current lines of administrative, faculty, and staff communication adequate to meet the needs of this discipline/program? Describe representative example of effective or ineffective communication. Yes. One of our VTEA goals this year was to replace the computers in FM 112 to accommodate new software requirements for CIS courses. Through a VTEA grant we were able to fund a partial replacement. A request was forwarded to our division chairs, Chris Gaines, for additional funds to complete the replacement project. Chris carried our request forward to Dr. Keith Snow-Flamer, who granted the request for additional funds. As a result, an order was placed to replace ALL the computers in FM 112. The alternative was to replace a portion at a time, which would have limited the enrollment in courses requiring new equipment and increase the complexity of maintaining the facility due to multiple computer platforms. 14. Action Plans List any action plans submitted since your last annual update. Describe the status of the plans. If they were approved, describe how they have improved your area. An action plan was submitted and approved to begin replacing routers for the networking courses. Eleven Cisco 1841 routers were purchased, configured and tested and are currently being used by CIS 30 students this semester to learn WAN configuration. The new routers replaced 11 of 25 Cisco 2500 series routers, which are more than 15 years old. This acquisition allows networking students to work with contemporary router hardware and operating systems. There is still an urgent need to replace the remaining 14 routers. 15. Goals and Plans If you have recently undergone a comprehensive review, attach your Quality Improvement Plan (QIP) if applicable. QIP Attached If you do not have a QIP, refer to the goals and plans from your previous annual update. For each goal and/or plan, comment on the current status. List any new goals and plans your area has for the coming year, and indicate how they are aligned with the goals/objectives in CR’s Strategic Plan. (CR’s strategic plan is located on the web at http://inside.redwoods.edu/StrategicPlanning/strategicplan.asp). RevisedAnnUpdateS08 11 12/9/2008 Page 11 of 12 RevisedAnnUpdateS08 12 12/9/2008 Page 12 of 12 CIS Networking Fall 2007 Comprehensive Program Review Quality Improvement Plan Rec # Impl Date 1 2 3 4 5 Description Est. Comp. Date Revise the Networking AS and CA 9/07 Create Networking CC 9/07 Revise course outlines to reflect content changes 9/07 Inactivate CIS 11, 22, 32 11/0 7 Done Pursue 11/0 7 2/09 Pursue un‐ interrupted funding stream to update hardware, software, and tools 11/0 7 Action/ Tasks Done Success Measures/ Desired Outcomes Draft and Approved submit updates doc to cc NA Resp. Est. Person Cost (s) Consequenc e if not Funded External Accred. Rec. Dan Calder‐ wood NA NA Dan Calder‐ wood NA NA NA NA Tabled Draft and Approved CC submit doc to cc NA Done Draft and Approved submit updates doc to cc NA Dan Calder‐ wood Draft and Approved submit Inactivations doc to cc NA NA NA Chris Romero Draft and Approved GE submit classification doc to cc NA Dan Calder‐ wood NA NA Degradation of program viability over time. Smaller hiring pool for local employers, loss of FTES for the college NA CIS 1 GE proposal 6 On going Submit request to division chair Approved budget line item Chris 40,000/yr Romero (this figure replaces 1/5 of the lab pcs each year plus tools, software and network equipment Rec # Impl Date Action/ Tasks Success Measures/ Desired Outcomes Recruit qualified Associate Faculty 9/07 On‐ going Qualified Work with HR applicant pool to advertise in local media 8 Participate in the planning of the new academic building to lobby for adequate CIS lab space. TBD TBD Participa te on planning committ ees and other opportun ities as they arise Adequate lab space 9 Staff Developmen t 1/08 5/09 Attend professio nal conferen ces Summary of findings incorporated into lesson plans 7 Description Est. Comp. Date Resp. Est. Person Cost (s) Consequenc e if not Funded NA External Accred. Rec. NA Dan Calder‐ wood Reduced course offerings, Smaller hiring pool for local employers, loss of FTES for the college NA All CIS faculty Reduced NA course offerings and program degradation, Smaller hiring pool for local employers, loss of FTES for the college $2500 All CIS faculty Curriculum reflects latest local trends, but not necessarily state or national trends NA