JOB DESCRIPTION
TITLE: Office Clerk II
POSITION INFORMATION: Provides clerical support to an office or clinic by performing data maintenance, reception,
record development, typing, information distribution, correspondence, specialized duties, etc.
REPRESENTATIVE DUTIES:
1.
Data Maintenance. Maintains various forms of data including files that may be of a confidential nature.
2.
Reception. Receives incoming calls for office personnel. Records messages or responds to caller with routine
information. Refers caller to appropriate personnel. Serves as a contact person for other employees or the outside
public.
3.
Record Development. Assists in the development of patient charts, student files, or other permanent records
according to established guidelines. Ensures the accuracy and completeness of records and files by correcting
mistakes or contacting appropriate personnel.
4.
Typing. Responsible for data entry, typing letters, manuscripts, lectures, grant proposals, medical information, etc.
5.
Information Distribution. Assembles, duplicates, and distributes material such as information packets, checks, etc.
Routes files or forms according to established guidelines.
6.
Correspondence. Reviews and responds to routine correspondence for the office personnel. Opens and routes
incoming mail. Mails correspondence, bills, invoices, records, files, etc.
7.
Specialized Duty. Performs a specialized duty such as billing, collection of funds, patient scheduling, special
projects, etc.
8.
As Needed. Performs various duties as needed to successfully fulfill the function of the position.
REQUIREMENTS:
Education: High School Diploma or GED
Experience: 12 months experience providing clerical support
Certifications/ Licenses:
Equivalent/ Substitution:
Preferred:
KNOWLEDGE/ SKILLS/ ABILITIES/ AND OTHER CHARACTERISTICS:
1. Ability to type 30 words per minute with 70% accuracy
2. Ability to spell 20 out of 25 words correctly
Job Code: 0072
EEO Category: 4B
Reviewed: CMC 3.05.03