Consent Agenda Item 10. B. 4) b) September 25, 2014 COLLEGE OF DuPAGE REGULAR BOARD MEETING STANDARD BOARD APPROVAL 1. SUBJECT Internet Services Agreement. 2. BUDGET STATUS Funds in the amount of $154,224.00 are budgeted in the Information Technology Telecommunications budget #02-70-16465-5705001 through October 25, 2017. 3. BACKGROUND INFORMATION Since much of the College’s business is conducted through the internet; it has become mission-critical to our daily operation. In 2006, the College added Comcast as a second internet service provider (ISP) to the existing stateoperated Illinois Century Network (ICN). In 2011, the College entered into a three-year agreement with Comcast increasing our bandwidth from 100 Mbps to 200 Mbps. In January 2013, we again increased our bandwidth from 200 Mbps to 300 Mbps as the demand for bandwidth grew. Expansion of our wireless network coverage campus-wide and increasing use of internet resources in academic, administrative and student activities has continued to increase demand for internet bandwidth. With the start of a new semester, we are again seeing our bandwidth reaching capacity. With this renewal, our bandwidth will increase from 300 Mbps to 500 Mbps which accommodates anticipated growth. The proposed three-year agreement increases bandwidth and saves the College 17% over the current agreement. The new agreement is $51,408.00 per year. The purchase of telecommunications services and inter-connect equipment is exempt from bidding under Illinois Public Community College Act, 110 ILCS 805/3-27.1. Two (2) vendors submitted proposals that met the RFP specifications. Comcast is being recommended because their proposal is $32,544.00 less over the three (3) year term than the nearest competing bid. This purchase complies with State Statute, Board Policy and Administrative Procedures. Consent Agenda Item 10. B. 4) b) September 25, 2014 The following is the RFP tabulation: Monthly Cost for 500 Mbps Bandwidth 3 Year Cost Comcast $4,284.00 $154,224.00 AT&T $5,188.60 $186,789.60 Recommended vendor in bold. 4. RECOMMENDATION That the Board of Trustees approve a three-year contract for an Internet Services Agreement with Comcast Business Communications LLC, 1701 John F Kennedy Boulevard, Philadelphia, PA 19103, for the contract term of October 26, 2014 through October 25, 2017, for a total three (3) year expenditure of $154,224.00. BIDDER: ________________ RFP No. 2015-R0012 INTERNET PROVIDER SERVICES FOR THE COLLEGE of DuPAGE COMMUNITY COLLEGE DISTRICT NO. 502 RESPONSES DUE: Friday, August 22, 2014 at 2:00 p.m. DELIVER PROPOSALS TO: COLLEGE of DuPAGE PURCHASING DEPARTMENT ROOM BIC 1540 425 FAWELL BLVD. GLEN ELLYN, ILLINOIS 60137 Requisition No.: 639191 ISSUED BY THE PURCHASING DEPARTMENT Request for Proposal for an Internet Service Provider (ISP) for the College of DuPage located at 425 Fawell Blvd., Glen Ellyn, Illinois. Proposals shall be submitted prior to the time and date stated above. Any Proposal received after the time and date stated above will be returned, unopened to the sender, no matter what date it was mailed. Proposals shall be prominently identified with the project title, submittal date, time and the name and address of the company. The company name shall appear on each page of the Proposal. College of DuPage shall not be responsible for Proposals that are not received at the specific office location indicated above by the stated deadline. It is the proposer’s responsibility to ensure adequate lead times are allowed for delivery. Any information received as part of this Proposal shall become the property of the College of DuPage. Prices submitted must be firm. No Proposals will be accepted on the basis of price prevailing at time of services, or conditional to any other event. Any company or organization to be awarded a contract for goods and/or services must be in compliance with all State and Federal laws regarding Fair Employment Practice as well as all rules and regulations thereunder. No response shall be withdrawn for a period of ninety (90) days after the date of receipt without the consent of the Board of Trustees. The Board reserves the right to reject any or all Proposals and to waive informalities in the award process. The Board shall be the sole judge of whether any Proposal is the most responsible or qualified. Responses shall be deemed final, conclusive, and irrevocable. No Proposal shall be subject to correction or amendment for any error or miscalculation. PROJECT CLARIFICATIONS If any offerer submitting a Proposal for this project is in doubt as to the true meaning of the specifications or other documents or any part thereof, offerer shall request clarification from the Manager of Network Services. All requests for clarifications, or other type of communications regarding this project, must be submitted in writing. Requests for clarification shall be accepted as follows: E-Mail to: andersons270@cod.edu All questions shall be answered in writing through a Proposal addendum, and both the question and response shall be sent to all project offerers. The College of DuPage shall not be responsible for any explanation, interpretation or communication made that does not follow this procedure. No questions or clarifications shall be accepted for this project after August 18, 2014 at 5:00 pm. EXCEPTIONS TO RFP SPECIFICATIONS All prospective Contractors must read the Proposal specifications and College agreement terms and conditions attached to this Proposal carefully. Any exceptions, including additions and/or deletions to the specifications, terms or conditions presented must be clearly stated and summarized as a separate section in the Proposal response. Each Contractor shall submit a detailed summary statement of any and all Page 1 exceptions taken to any part of this Proposal with reference to the specific document, section and/or paragraph(s) involved. It shall be mutually understood that the Contractor shall comply with all specifications, terms, and conditions of the Proposal documents unless specifically excluded in their Proposal response. Unfamiliarity with the College's agreements, operations, and facilities shall not relieve the successful Contractor from the necessity of providing, without cost to the College, any materials or performing any labor or service that may be required to carry out the intent of the resulting agreements. Contractor’s signature shall be construed as acceptance of, and willingness to comply with, all provisions of the RFP and resulting agreements unless noted. REJECTION OF PROPOSAL The offerer acknowledges the right of the Owner to reject any or all Responses received, to negotiate with any offerer considered qualified, to make award without further discussions, or to waive any informality or irregularity in any Proposal received. In addition, the offerer recognizes the right of the Owner to reject a Proposal if the offerer failed to submit the data required by the Proposal documents, or if the Proposal is in any way incomplete or irregular. Non-acceptance of a Proposal shall mean that another was deemed more advantageous to the College, or that all Responses were rejected. Offerers whose Proposals are not accepted shall be notified after a binding contractual agreement between the College and the selected offerer exists, or after the college has rejected all Responses. AWARD OF CONTRACT The award will be made to the offerer whose Proposal is determined to be totally, technically complete, and is the most responsible and qualified offerer meeting specifications based upon evaluation of the information furnished, as required under this request for Proposal. The selection process may include a request for additional data or oral presentations as deemed necessary by the College. However, since the College may make an award without further discussion, each offerer should include in his/her written Proposal, all statements, requirements, terms or conditions it may have and should not assume that an opportunity will exist to add such matters after the Proposal is submitted. The College may reject any or all offers if such action is in the best interest of College of DuPage; accept other than the lowest offer, and waive any informalities and minor irregularities in offers received. Page 2 AWARD CRITERIA The award of the contract will be made within ninety (90) calendar days after receipt of Proposals to the most responsible and qualified offerer whose Proposal complies with all the requirements prescribed. The successful offerer will be notified by letter that their Proposal has been accepted and that they have been awarded the contract. If a contract is not awarded within ninety (90) days after receipt of Proposals, an offerer may file a written request withthe Office of Purchasing on the withdrawal of their Proposal. 1.0 GENERAL INFORMATION AND REQUIREMENTS 1.1 PURPOSE This Request for Proposal (RFP) is being issued to obtain a multi-year agreement, preferably with a single vendor to be the primary provider of Internet Service, and related support services acquired by the College of DuPage, Illinois Community College District 502 located in Glen Ellyn Illinois. This agreement is intended to supply devices that will be installed in existing and future environments at campus locations. This contract has the potential for a contract life of up to three years. 1.2 BACKGROUND The College of DuPage has embarked upon an initiative to ensure the availability and reliability of internet service for faculty, staff, and student labs. 1.3 DEFINITIONS As used in this RFP, the following terms shall have the meanings indicated below: “Contract” shall refer to any agreement that the College of DuPage enters into with a Vendor pursuant to this RFP. "Vendor" shall mean the Vendor that will provide the personal computers and support services for the College of DuPage. "Term" shall refer to the length of time the agreement will be valid including two, two-year extension(s) if the College of DuPage elects to extend the Agreement subject to the conditions and provisions of this agreement. "College" shall mean, The College of DuPage. 1.4 WARRANTY The Vendor shall provide at Vendor’s expense a minimum of a three-year on-site warranty plan for all equipment, parts, and services delivered under this agreement. 1.5 PRODUCT REQUIREMENTS N/A 1.6 PROPOSAL REQUIREMENTS Page 3 Requirements of this Proposal are the minimum acceptable. 2.0 VENDOR REQUIREMENTS 2.1 PROJECT MANAGER A. The Contractor shall provide a project manager who shall be familiar with the work that is actively in progress at all times. The project manager shall visit the site on a regular basis to verify progress, issues, and compliance to the specification and coordination. 1. This individual shall be an employee of the Contractor or contracted by the Contractor for this project. 2. The Contractor’s project manager shall not be changed during the course of the project without written approval of the College. 3.0 TERMS AND CONDITIONS 3.1 TERMS The contract award shall be binding on both parties for a three (3) year period beginning on the date of contract award. 3.2 TRANSPORATION CHARGES, DELIVERY INSTRUCTIONS, PAYMENT N/A 3.3 DEFAULT Should the College determine that the Vendor is not satisfactorily providing any goods or services as outlined within this agreement, the College may, by written notice to the Vendor, demand that the Vendor provide the goods and service(s) in question in a satisfactory manner. If the Vendor, within a period of seventy-two (72) hours after receipt of the notice from the College specifying each failure, does not present adequate plans to cure such failure and provide a cure within 30 days, the College may terminate the whole or part of the contract in question. In the event the College terminates this contract in whole or part as provided herein, it may procure, in such a manner, as it deems reasonable and appropriate, such goods and services as required by this agreement and the Vendor shall be liable for any cost for such goods and services. However, if this agreement is terminated in part, the Vendor shall be required to continue the performance of this agreement to the extent not terminated under the provisions of this clause, while remaining liable for any cost of any goods and services obtained by the College to cover goods and services canceled due to unsatisfactory performance from the Vendor under this agreement. 3.4 INDEMNIFICATION AGREEMENT The Vendor shall indemnify the College against any and all liability, claims, and costs of whatsoever kind and nature, for injury to or death of any persons, for loss or damage to any property in connection with or in any way incident to or arising out of the occupancy, use, service, operations, or performance of work in connection with this agreement resulting in whole, or in Page 4 part, from the acts or omissions of the Vendor or any employee, agent, or representative of the Vendor, and too, the Vendor shall pay all royalties and license fees and shall defend all suits or claims for infringement of any patent rights or copyright rights and shall save the College harmless from loss on account thereof. 3.5 BANKRUPTCY This Agreement will automatically terminate upon the filing of bankruptcy or any other insolvency proceedings by or against the Vendor. 3.6 CONTRACT ADMINISTRATOR After award, the Contract Administrator and liaison for this contract will be Rich Kulig, Manager Network Services, The College of DuPage, 425 Fawell Blvd. Glen Ellyn Illinois 60137, Phone: (630) 942-3984, Fax: (630) 790-0325. 4.0 THE PROCUREMENT PROCESS 4.1 PROPOSALS All Proposals are subject to the terms and conditions outlined herein. All responses will be controlled by such terms and conditions, and the submission of other terms and conditions and other documents as part of a Vendor’s response will be waived and have no effect either on this RFP or any contract that may be awarded resulting from this solicitation. The submission of any other terms and conditions by a Vendor may be grounds for rejection of the Vendor’s Proposal. 4.2 PRE-PROPOSAL CONFERENCE N/A 4.3 PROPOSAL RESPONSE Each Vendor shall respond to this Proposal by completing the forms provided. 4.4 PROPOSAL SUBMISSION The original Proposal shall be signed and dated by an official authorized to bind the firm. a) Proposals will be received from each Vendor; one printed original. b) The Proposal shall bear the name of the firm, the RFP title, and the closing date for Proposal submission. The College must receive the Proposal no later than the date and time specified on the cover of this RFP. Page 5 SECTION 01 00 00 GENERAL REQUIREMENTS 1.0 INTENT OF SPECIFICATIONS A. This is a design-build, "turn-key" project. The Contractor shall be responsible for the installation of fully operational, code compliant systems in accordance with these specifications. B. It is intended that the work performed pursuant to these specifications be complete in every respect, resulting in equipment installed entirely in accordance with the applicable codes, standards, manufacturer's recommendations and Underwriters Laboratories Inc. (UL) listings. C. It is further intended that upon completion of this work, the College be provided with: 1. Complete information describing and depicting the equipment/service, including all information necessary for maintaining, troubleshooting, and/or modifying at a future date. 2. Complete documentation of pre-testing, final testing and acceptance testing. 3. Certification that the equipment/service has been inspected, tested, and installed entirely in accordance with applicable codes, standards, manufacturer's recommendations and UL listings, and in proper working order. 1.1 General Description A. Provide all materials and labor for the installation and the replacement of the equipment at the College of DuPage in Glen Ellyn, Illinois for the all buildings as required by the specifications. B. Contractor shall warrant that the new equipment/service shall be in full compliance with all applicable codes, local requirements, manufacturer’s recommendations, product listings, and State and Federal laws and regulations applicable to the project and these specifications. The specifications provided shall be utilized by the Contractor to install equipment, which when fully implemented, will be in compliance with such codes, laws and regulations. All work that does not conform to these requirements shall be subject to replacement, at the College’s and College’s Representative’s sole discretion, with work that does conform, at the Contractor’s expense. Page 6 C. Contractor hereby acknowledges that as the Service Provider, the Contractor is liable for said compliance and hereby releases, indemnifies and holds harmless, the College and their respective employees, consultants, agents, successors, and assigns from and against any and all claims costs associated in any ways or respect to the installed equipment. D. All work shall be performed in accordance with these specifications and good practice. No modifications to these specifications will be accepted without the expressed written approval of the College or College’s Representative. It is the Contractor's responsibility to document College's approval of any such modifications prior to the execution of work. 2.0 WORKING CONDITIONS 2.1 Project Representative’s A. All contacts with the Building shall be directed to the College Representative, hereafter referred to as the College: Mr. Rich Kulig, Manager Network Services College of DuPage 425 Fawell Blvd. Glen Ellyn, Illinois 60137-6599 Phone No.: (630) 942-3984 Fax No.: (630) 790-0325. B. College’s Consultant: Not Applicable C. The College will issue all approvals and instructions required for this work. No other person may issue an approval or instructions to the Contractor without the written permission of the College. Acceptance of unauthorized or oral approvals or instructions by the Contractor shall be entirely at the Contractor's risk and in no case shall such unauthorized or oral approvals or instructions constitute an oral contract or otherwise be binding upon the College. 2.2 Conditions A. It shall be the Contractor's responsibility to inspect the job site and become familiar with the conditions under which the work will be performed. Inspection of the building(s) may be made by appointment with the College. B. Existing site maps in the possession of the College will be available to the Contractor. It shall be the Contractor's responsibility to review the existing site maps. Electronic files of the existing site maps will be made available to the contractor. The College makes no warranty as to the accuracy of any site maps. C. Normal work hours for Contractor are 7:00 A.M. to 4:00 P.M. Equipment testing shall be completed during off-hours. System cutovers shall be completed during off-hours. Off-hours are defined as 10:00 P.M. to 6:00 A.M. or weekends. All Off-hour work shall be coordinated with the College. Page 7 E. Testing shall be completed during off-hours, as defined in this section. F. All work operations must be scheduled with the College. G. The technicians and vendor shall hold any certifications required to work on equipment/service in the State of Illinois. The contractor shall provide proof of all certifications as requested by the College. H. Contractor shall be responsible for prior coordination of all work with the College. I. No portion of the existing equipment may be taken out of service without prior written approval from the College. If taken out of service, the Contractor shall provide alternate machines, acceptable to the College until machines are replaced or restored to service. J. It is understood and acceptable to the College that a reasonable amount of Building Personnel assistance must be provided during the design, installation and testing phases due to the nature of this project. 1.0 Overview This request for proposal (RFP) provides interested Internet Service Providers (ISP) with information to prepare and submit proposals for consideration, with the intent of providing cost effective, convenient, Internet access for students, faculty, staff, alumni and friends of the College of DuPage. We are requesting price quotations and detailed explanations of services offered. The ISP must provide all hardware, software, billing services, technical and customer support and connectivity to the Internet. Instructions are contained herein for proposal submissions, services to be provided and general evaluation criteria. This RFP is to be distributed to a range of applicable suppliers able to provide the services required. The contract period will be for 3 years from the inception of the contract. Bidders are encouraged to fully study this bid proposal before completing and submitting responses on or before the bid due date and time. After initial review of the responses, vendors may be asked to come in for a formal presentation. 2.0 Requirements: All respondents are requested to address each of the following requirements/services. The ISP may also include any significant information not requested in the proposal below: General Specifications: - ISP shall provide 300 mbps of duplex business class Internet transit. - ISP shall provide bandwidth 24 hours per day, 365 days per year. - ISP shall have network engineering support 24 hours per day, 365 days per year. - ISP shall maintain network monitoring capability and notification at the point of any disruption of service. - ISP shall provide web-based bandwidth utilization reporting. - ISP shall provide a contiguous range of 5 Public IP addresses. - ISP shall install all services and equipment included in proposal. - ISP must be prepared to provide service starting no later than November 1, 2014. Page 8 2.1 Site The College of DuPage currently has two ISP’s. As an Illinois Community College we have a direct fiber connection to the Illinois Century Network providing 300 Mbps of service. We also have a second ISP delivering 300 Mbps, for a total of 600 Mbps. This proposal is for the second ISP connection. For disaster recovery purposes, we require that the vendor provided fiber optic service enter and terminate into a data center in the Technical Education Center on the College of DuPage Campus at 425 Fawell Blvd, Glen Ellyn Illinois. Service will be extended from the Technical Education Center to the Berg Instructional Center via college owned and provided single mode fiber optics. Any ISP owned routers or necessary equipment will be placed in the Berg Instructional Center. a) Please provide an overview of how you plan to provide fiber optic service to our data center in the Technical Education Center. Page 9 2.2 Hardware and Software All network equipment and software necessary to facilitate off campus access will be supplied, installed and/or maintained by the ISP. Please provide an overview of the intended configuration noting: Equipment to be installed/utilized. Space/technical requirements/personnel to be supplied by COD. Explanation of how the service is scaled to a growing user base. Procedures for facilitating hardware/software upgrades Page 10 2.3 Scope All support and services shall be the responsibility of the ISP. Please supply detailed descriptions of the following services supplying locations, hours of availability, types of access, costs, etc. Technical support User account billing System/network security Provide details on your service level agreement including guaranteed uptime, minimum response and resolution time, and discounts given for excessive outages. 2.4 Costs Please supply a detailed explanation of the billing structure on the table provided. This should include all monthly recurring and non-recurring installation costs. Describe: a) Complete costs to users including connect charges, on-going support charges, disconnect charges, required software, etc. b) Available discounts, i.e., multi-year contract, account volume, etc. c) Costs involved in discontinuance of service by either a user or the College d) Monthly billing procedures (from a user’s point of view) e) Any costs involved with bringing fiber optic service to the college. f) Provide alternate costs for 300 Mbps, 400 Mbps, and 500 Mbps of bandwidth. g) Provide information on guaranteed rates for the life on the contract on the above bandwidth alternatives. h) Provide costs involved with increasing bandwidth during the term of the contract and how it affects the contract termination date. 3 YEAR AGREEMENT - PRICING FOR GLEN ELLYN Service 300 Mbps Non-Recurring One Time Installation/Implementation Costs Monthly Bandwidth Cost Any Other Monthly Cost Page 11 400 Mbps 500 Mbps 2.5) Value Added a) Please provide an overview of any other products and services offered through the connection. 3.0 Weighted Factors The contract will be awarded based on a comprehensive review, analysis and that best meets the needs and objective of the college. Each proposal will be evaluated by committee using the following criteria falling in three board categories. The factors shall not limit the college’s evaluation to those specific items. FACTOR WEIGHT Cost of Services Meeting Technical and Site Specifications Vendor Viability and References TOTAL 50% 40% 10% 100% Page 12 GENERAL CONDITIONS GC-01 SUBCONTRACTING OR ASSIGNMENT OF CONTRACT OR CONTRACT FUNDS Once awarded, this Contract shall not be subcontracted or any part thereof assigned without the express written approval of the College. In no case, however, shall such approval relieve the Contractor from his obligations or change the terms of the Contract. The Contractor shall not transfer or assign any Contract funds or claims due or to become due without the advance written approval of the Purchasing Manager. The unauthorized subcontracting or assignment of the Contract, in whole or in part, or the unauthorized transfer or assignment of any Contract funds, either in whole or in part, or any interest therein, which shall be due or are to become due the Contractor shall have no effect on the College and are null and void. The Contractor shall identify any and all contractors and subcontractors it intends to use in the performance of the Contract. All such persons shall be subject to the prior approval of the College. The Contractor and its employees, contractors, subcontractors, agents and representatives are, for all purposes arising out of this Contract, independent contractors and are not employees of the College. It is expressly understood and agreed that the Contractor and its employees, contractors, subcontractors, agents and representatives shall in no event as a result of a contract be entitled to any benefit to which College employees are entitled, including, but not limited to, overtime, retirement benefits, worker’s compensation benefits and injury leave or other leave benefits. GC-02 INDEMNIFICATION The Contractor covenants and agrees to indemnify and save harmless the College and its trustees, officials, employees, agents and representatives, and their respective heirs, successors and assigns, from and against any and all costs, expenses, attorney's fees, losses, damages and liabilities incurred or suffered directly or indirectly from or attributable to any claims arising out of or incident to the performance or nonperformance of the Contract by the Contractor, or the acts or omissions of the officers, agents, employees, contractors, subcontractors, licensees or invitees of the Contractor. The Contractor expressly understands and agrees that any Performance Bond or insurance protection required of the Contractor, or otherwise provided by the Contractor, shall in no way limit the responsibility to indemnify the College as hereinabove provided. GC-03 INSPECTION AND RESPONSIBILITY The College shall have a right to inspect any Contract Goods used in carrying out this Contract and shall be responsible for the quality and standards of all materials or completed work furnished under this Contract. Contract Goods or completed work not complying herewith may be rejected by the Purchasing Manager and/or the Director and shall be replaced and/or re-performed by the Contractor at no cost to the College. Any Contract Goods rejected shall be removed within a reasonable time from the premises of the College at the entire expense of the Contractor, after notice has been given by the College to the Contractor that such Contract Goods have been rejected. GC-04 PAYMENT AND INVOICES All invoices submitted by the Contractor shall be in accordance with the cost provisions contained in the Contract Documents. College of DuPage will only accept electronic invoices, which can be in any format, including but not limited to PDF, Word, Excel. Invoices must reference the COD Purchase Order Number. Invoices are to be emailed to invoicing@cod.edu. Questions about payment status or other inquiries please email acctpay@cod.edu or call 630942-2228. Contractor must agree to receive all payments from the College via an Automated Clearing House (ACH) transfer (CCD file format only). Page 13 GC-05 PREPAID FEES In the event this Contract is terminated by either party, for cause or otherwise, and the College has prepaid for any service or Contract Good to be provided pursuant to this Contract, Contractor shall refund to the College, on a prorated basis to the effective date of termination, all amounts prepaid for such service or Contract Good not actually provided as a result of the termination. The refund shall be made within fourteen (14) days of the effective date of termination. GC-06 TAXES Federal Excise Tax does not apply to materials purchased by the College by virtue of Exemption Certificate No. 362594972. Illinois Retailers' Occupation Tax, Use Tax and Municipal Retailers' Occupation Tax do not apply to materials or services purchased by the College by virtue of statute. The price or prices quoted herein shall include any and all other federal and/or state, direct and/or indirect taxes which apply to this Contract. The College's State of Illinois Sales Tax Exemption Identification No. is E-9997-3391-06. GC-07 PRICE REDUCTION If at any time after the contract award, Contractor makes a general price reduction in the price of any goods covered by the Contract, the equivalent price reduction based on similar quantities and/or considerations shall apply to this Contract for the duration of the Contract period. Such price reductions shall be effective at the same time and in the same manner as the reduction in the price to customers generally. GC-08 CONTRACTOR CREDITS To the extent the Contractor gives credits toward future purchases of goods or services, financial incentives, discounts, value points or other benefits based on the purchase of the materials or services provided for under this Contract, such credits belong to the College and not any specific using department. Contractor shall report any such credits to the Purchasing Manager. GC-09 DISPUTES Any dispute arising under the Contract between the College and Contractor shall be decided by the Purchasing Manager. The complaining party shall submit a written statement detailing the dispute and specifying the specific relevant Contract provision(s) to the Purchasing Manager. Upon request of the Purchasing Manager, the party complained against shall respond to the complaint in writing within five days of such request. The Purchasing Manager will reduce his decision to writing and mail or otherwise furnish a copy thereof to the Contractor and Director. Dispute resolution as provided herein shall be a condition precedent to any other action at law or in equity. Notwithstanding a dispute, Contractor shall continue to discharge all its obligations, duties and responsibilities set forth in the Contract during any dispute resolution proceeding unless otherwise agreed to by the College in writing. GC-10 MODIFICATIONS AND AMENDMENTS The parties may during the term of the Contract make modifications and amendments to the Contract but only as provided in this section. Such modifications and amendments shall only be made by mutual agreement in writing. In the case of Contracts not approved by the Board, the Purchasing Manager may amend a contract provided that any such amendment does not extend the Contract by more than one (1) year, and further provided that the total cost of all such amendments does not increase the total amount of the Contract beyond $25,000. Such action may only be made with the advance written approval of the Purchasing Manager. If the amendment extends the Contract beyond one (1) year or increases the total award amount beyond $25,000, then Board approval will be required. In the case of Contracts approved by the Board, the total cost of all such amendments shall not increase the Contract by more than 10% of the original contract award and the term may only be extended for up to one (1) year. Such action may only be made with the advance written approval of the Purchasing Manager. In the case of Contracts approved by the Board, modifications and amendments which individually or cumulatively result in additional costs of greater than 10% of the original awarded amount or which extend the term of the Contract Page 14 by more than one (1) year shall be deemed as authorized with the advance approval of the College of DuPage Board of Trustees. No College department or employee thereof has authority to make any modifications or amendments to this Contract. Any modifications or amendments to this Contract made without the express written approval of the Purchasing Manager is void and unenforceable. GC-11 DEFAULT Contractor shall be in default hereunder in the event of a material breach by Contractor of any term or condition of this Contract where Contractor has failed to cure such breach within ten (10) days after written notice of breach is given to Contractor by the College, setting forth the nature of such breach. A material breach of the contract by the Contractor includes but is not limited to the following: 1. Failure to begin performance under this Contract within the specified time; 2. Failure to perform under this Contract with sufficient personnel, equipment, or materials to ensure completion of said performance within the specified time or failure to assign qualified personnel to ensure completion within the specified time; 3. Performance of this contract in an unsatisfactory manner; 4. Refusal to perform services deemed to be defective or unsuitable; 5. Discontinuance of performance of Contractor’s obligations under the Contract or the impairment or the reasonable progress of performance; 6. Becoming insolvent, being declared bankrupt or committing any act of bankruptcy or insolvency; 7. Any assignment of this contract for the benefit of creditors; 8. Any cause whatsoever which impairs performance in an acceptable manner; or 9. Any other material breach of any term or condition of this Contract. College shall be in default hereunder if any material breach of the Contract by the College occurs which is not cured by the College within forty-five (45) days after written notice of breach has been given by Contractor to the College, setting forth the nature of such breach. GC-12 COLLEGE'S REMEDIES If the Contractor fails to remedy a material breach during the ten (10) day cure period pursuant to General Condition GC11, Default, the College shall have the right to terminate this Contract provided, however, that the College shall give Contractor prior written notice of its intent to terminate. Following notice of breach to Contractor, the College reserves the right to withhold payments owed to Contractor until such time as Contractor has cured the breach which is the subject matter of the notice. In addition, the College shall have the right to pursue all remedies in law or equity. GC-13 CONTRACTOR'S REMEDIES If the College has been notified of breach and fails to remedy the breach during the forty-five (45) day cure period pursuant to General Condition GC-11, Default, the Contractor shall have the right to terminate this Contract provided, however, that Contractor shall give the College thirty (30) days prior written notice of termination. Page 15 Contractor shall have the right to pursue all remedies available in law or equity. In all cases the Contractor's damages shall be those provable damages not to exceed the value of the Contract as awarded by the College of DuPage Board of Trustees. Contractor shall not disrupt the operation or repossess any component thereof. GC-14 DELAYS Contractor agrees that no charges or claims for damages shall be made by Contractor for any delays or hindrances from any cause whatsoever during the progress of any portion of this Contract. GC-15 INSURANCE REQUIREMENTS 1) The Contractor shall require all policies of insurance that are in any way related to the work and are secured and maintained by Contractor and all tiers of subcontractors to include clauses providing that each underwriter shall waive all of its rights of recovery, under subrogation or otherwise, against College of DuPage, Board of Trustees and employees of the College. 2) The Contractor shall waive all rights of recovery against College of DuPage, Board of Trustees, employees of the College and other Contractors and subcontractors which Contractor may have or acquired because of deductible clauses in or inadequacy of limits of any policies of insurance that are in any way related to the work and that are secured and maintained by Contractor. 3) The Contractor shall require all tiers of subcontractors to waive the rights of recovery against College of DuPage and all tiers of subcontractors. Insurance Requirements of the Contractor Prior to the effective date of this Contract, the Contractor, at its cost, shall secure and maintain at all times, unless specified otherwise, until completion of the term of this Contract the insurance specified below. Nothing contained in these insurance requirements is to be construed as limiting the extent of the Contractor's responsibility for payment of damages resulting from its operations under this Contract. The insurance purchased and maintained by the Contractor shall be primary and not excess or pro rata to any other insurance issued to the College. The Contractor's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. The limits of liability shall be as stated below, unless, prior to the effective date of this Contract, written approval is granted by the College of DuPage Department of Risk Management for variance from those limits. 1. Coverages (a) Workers Compensation Insurance Workers' Compensation shall be in accordance with the laws of the State of Illinois or any other applicable jurisdiction. The Workers Compensation policy shall also include the following provisions: (1) Employers' Liability coverage with a limit of $500,000 each Accident $500,000 each Employee $500,000 Policy Limit for Disease Page 16 (2) (b) Broad form all states coverage Commercial General Liability Insurance (1) The Commercial General Liability shall be on an occurrence form basis to cover bodily injury and property damage including loss of use. General Liability limits shall not be less than $1,000,000 per occurrence and $2,000,000 aggregate combined single limit for bodily injury and property damage. The General Liability policy shall include, without limitation the following coverages: (a) (b) (c) (d) (e) (c) All premises and operations; Broad Form Blanket Contractual Liability; Products/Completed Operations; Broad Form Property Damage Liability; Cross Liability. Comprehensive Automobile Liability Insurance Comprehensive Automobile Liability to cover all owned, non-owned and hired automobiles, trucks and trailers. The Comprehensive Automobile Liability limits shall not be less than the following: 1) 2) (d) Liability - All Autos: Bodily Injury & Property Damage - $1,000,000 per Occurrence Uninsured/Motorists: Per Illinois Requirements Umbrella/Excess Liability Insurance In addition to the coverages and limits specified above, Contractor and Sub-Contractors of any tier shall secure and maintain a limit of liability no less than: 1) 2) 2. $2,000,000 each occurrence for all liability $2,000,000 in the aggregate per policy year separately with respect to products and completed operations Additional requirements (a) Additional Insured College of DuPage, its officials, employees and agents shall be named as additional insured under the Commercial General Liability policy. (b) Qualification of Insurers All insurance companies providing coverage shall be licensed or approved by the Department of Insurance, State of Illinois, and general rating of "A", and shall be a Class V or higher in the financial size category as listed in A.M. Best's Key Rating Guide, current edition or interim report. Companies with ratings lower than “A”, V will be acceptable only upon written consent of the College of DuPage Department of Risk Management. Page 17 (c) Insurance Notices All policies of insurance which may be required under terms of this Contract shall be endorsed to provide that the insurance company shall notify the Purchasing Manager, College of DuPage Room BIC 1540, 425 Fawell Blvd., Glen Ellyn, Illinois 60137 at least 30 days prior to the effective date of any cancellation or modification of such policies. When required in the Special Conditions, the successful Bidder shall furnish prior to the date on which Contractor commences performance of the contract, Certificates of Insurance maintained by Contractor. In no event shall any failure of the College to receive Certificates of Insurance required hereof or to demand receipt of such Certificates of Insurance be construed as a waiver of Contractor's obligations to obtain insurance pursuant to these insurance requirements. GC-16 PATENTS, COPYRIGHTS AND LICENSES Contractor agrees to hold harmless and indemnify the College, its officers, agents, employees and affiliates from and defend, at its own expense (including reasonable attorneys', accountants' and consultants' fees), any suit or proceeding brought against College based upon a claim that the ownership and/or use of equipment, hardware and software or any part thereof utilized in performing Contractor's services constitutes an infringement of any patent, copyright or license or any other intellectual property right. In the event the use of any equipment, hardware or software or any part thereof is enjoined, Contractor with all reasonable speed and due diligence shall provide or otherwise secure for College, at the Contractor's election, one of the following: the right to continue use of the equipment, hardware or software; an equivalent system having the Specifications as provided in this Contract; or to modify the system or its component parts so that it becomes non-infringing while performing in a substantially similar manner to the original system, meeting the Specifications of this Contract. GC-17 COMPLIANCE WITH LAWS The Contractor shall observe and comply with the laws, ordinances, regulations and codes of Federal, State and other local government agencies which may in any manner affect the performance of the Contract, including but not limited to those College rules as set forth in the Certifications attached hereto and incorporated herein. Assurance of compliance with this requirement by the Contractor's employees, agents or subcontractors shall be the responsibility of the Contractor. The Contractor shall secure and pay for all federal, state and local licenses, permits and fees required hereunder. GC-18 PROHIBITION OF DISCRIMINATION AND HARASSMENT No student, employee, Board member, or visitor will discriminate against or harass a student, employee or visitor on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation or any other unlawful basis. The College will not tolerate discrimination or harassment. Individuals found to have violated this policy will be subject to disciplinary action up to and including termination and/or expulsion from the College as determined by such administrative or Board action as is required by Illinois law or by Board policy. Individuals who retaliate against any employee for filing a complaint or participating in harassment investigation shall be subject to disciplinary action. GC-19 CONDUCT OF THE CONTRACTOR The Contractor agrees to inform the College on a timely basis of all of the Contractor's interests, if any, which are or which the Contractor reasonably believes may be incompatible with any interest of the College. The Contractor shall not use for personal gain or make other improper use of privileged information which is acquired in connection with the Contract. Page 18 GC-20 ACCIDENT REPORTS The Purchasing Manager and Director shall be given written notification within twenty-four (24) hours of any occurrence, on the site or otherwise, which pertains in any way to this Contract and involves the Contractor's personnel, or those of any of his subcontractors or others whether said occurrence be in the nature of bodily injury to employees or third parties or property damage. The report shall include the name of person(s) injured, name of his employer, date, time and location of occurrence, extent of injury and/or damage, name(s) of eyewitnesses, and who treated the person(s) for injuries sustained, and such other information as may be relevant. The Contractor shall notify the College of DuPage Police of any occurrence requiring an official police record. The accident report should indicate whether the police were notified and, if so, the number of the police report. GC-21 USE OF PREMISES Contractor shall confer with the Director to ascertain full knowledge of all rules and regulations of the College facilities relative to this Contract and shall comply therewith. The Contractor shall confine the operations of its employees to the limits indicated by laws, ordinances, permits and/or direction of the Director and shall not encumber the premises with materials or debris. The Contractor shall not load or permit any part of the structure to be loaded with a weight that will endanger its safety. The College reserves the right to prohibit any person from entering any College facility for any reason. All subcontractors, agents and employees of the Contractor shall be accountable to the Director while on any College property and shall abide by all security regulations imposed by the College. GC-22 CONFIDENTIALITY AND OWNERSHIP OF DOCUMENTS Contractor acknowledges and agrees that information regarding this Contract is confidential and shall not be disclosed, directly, indirectly or by implication, or be used by Contractor in any way, whether during the term of this Contract or at any time thereafter, except solely as required in the course of Contractor’s performance of Services hereunder. Contractor shall comply with the applicable privacy laws and regulations affecting Owner and will not disclose any of Owner’s records, materials, or other data to any third party. Contractor shall not have the right to compile and distribute statistical analyses and reports utilizing data derived from information or data obtained from Owner without the prior written approval of Owner. In the event such approval is given, any such reports published and distributed by Contractor shall be furnished to Owner without charge. All documents, data, studies, reports, work product or product created as a result of the performance of Service(s) shall be the property of the College of DuPage. It shall be a breach of this Contract for the Contractor to reproduce or use, any documents, data, studies, report, work product or product obtained from the College of DuPage or created hereby for its own purposes or to be copied and used by any third party. During the performance of the Services herein provided for, the Contractor shall be responsible for any loss or damage to the documents herein enumerated while they are in his possession, and any such document lost or damaged shall be restored at the expense of the Contractor. Full access to the work during the preparation of the plans shall be available to the College and other public agencies interested in this work. GC-23 GOVERNING LAW This Contract shall be governed by and construed under the laws of the State of Illinois. The Contractor irrevocably agrees that, subject to the College's sole and absolute election, any action or proceeding in any way, manner or respect arising out of the Contract, or arising from any dispute or controversy arising in connection with or related to the Contract, shall Page 19 be litigated only in courts within the County of DuPage, State of Illinois, and the Contractor consents and submits to the jurisdiction thereof. In accordance with these provisions, Contractor waives any right it may have to transfer or change the venue of any litigation brought against it by the College pursuant to this Contract. GC-24 TOBACCO-FREE CAMPUS POLICY Use of tobacco and tobacco-related products (including electronic cigarettes) is prohibited on all College of DuPage premises, in all indoor College facilities and in all College vehicles. “College of DuPage Premises” includes all land, building, facilitie s and other property leased or rented by the College, whether on a short-term or long-term basis; owned by the College (including adjacent streets and sidewalks); subject to the control of the College but not leased, rented, or owned; and where an official College activity is held and where students, faculty, or staff are present or are participants in the official College activity. Tobacco use is permitted inside private vehicles. The improper disposal of tobacco and tobacco-related products from a vehicle while on College of DuPage premises is prohibited. Improper disposal includes, but is not limited to, spitting smokeless tobacco product, littering, and anything that creates fire hazards. It is the responsibility of all faculty, staff, students and visitors to comply with this policy. Refusal to comply with this policy may result in citations issued by Campus Police and/or disciplinary action by the appropriate administrative office. GC-25 WAIVER No term or provision of this Contract shall be deemed waived and no breach consented to unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. The waiver of any such provision shall be strictly limited to the identified provision. GC-26 ENTIRE CONTRACT It is expressly agreed that the provisions set forth in this Contract constitute all the understandings and agreements between the parties. Any prior agreements, promises, negotiations, or representations not expressly set forth in this Contract are of no force and effect. GC-27 FORCE MAJEURE Neither Contractor nor College shall be liable for failing to fulfill any obligation under this Contract if such failure is c aused by an event beyond such party's reasonable control and which is not caused by such party's fault or negligence. Such events shall be limited to acts of God, acts of war, fires, lightning, floods, epidemics, or riots. GC-28 REIMBURSABLE EXPENSES FOR NON-EMPLOYEES Reimbursements of reasonable expenses incurred by certain non-employees such as consultants, speakers, performers, etc. who perform services for the College will be made based solely upon a written agreement executed before the commencement of such services. All such reimbursements will be approved by the appropriate authorized signatory before payment will be made. Such approval indicates that the reimbursement is within limitations of the budget and Board policy. GC-29 CONTRACT INTERPRETATION Whenever the singular is used herein, the masculine, feminine and neuter gender shall be deemed to include the others. The headings of articles, paragraphs and sections in this Contract are included for convenience only and shall not be considered by either party in construing the meaning of this Contract. If any provision or clause of this Contract shall be held to be invalid, such provision or clause shall be deleted from the Contract and the Contract shall be construed to give effect to the remaining portions thereof. This Contract shall be interpreted and construed based upon the following order of precedence of component parts. Such order of precedence shall govern to resolve all cases of conflict, ambiguity or inconsistency. 1. 2. 3. Addenda, if any. Execution Forms Specification. Page 20 4. 5. 6. 7. 8. Special Conditions. General Conditions. Instruction to Bidders. Legal Advertisement. Bid Proposal. END OF SECTION Page 21 CERTIFICATIONS THE UNDERSIGNED IS CAUTIONED TO CAREFULLY READ THESE CERTIFICATIONS PRIOR TO SIGNING THE SIGNATURE PAGE. SIGNING THE SIGNATURE PAGE SHALL CONSTITUTE A WARRANTY BY THE UNDERSIGNED THAT ALL THE STATEMENTS, CERTIFICATIONS AND INFORMATION SET FORTH WITHIN THESE CERTIFICATIONS ARE TRUE, COMPLETE AND CORRECT AS OF THE DATE THE SIGNATURE PAGE IS SIGNED. THE UNDERSIGNED IS NOTIFIED THAT IF THE COLLEGE LEARNS THAT ANY OF THE FOLLOWING CERTIFICATIONS WERE FALSELY MADE, THAT ANY CONTRACT ENTERED INTO WITH THE UNDERSIGNED SHALL BE SUBJECT TO TERMINATION. A. Prevailing Wage Act. To the extent required by law, Contractor shall not pay less than the prevailing wage as established pursuant to an Act Regulating the Wages of Laborers, Mechanics, and Other Workman employed under Contract for Public Workers 820 ILCS 130/1 et seq. B. Human Rights Act. To the extent required by law, Contractor shall abide by the Illinois Human Rights Act, 775 ILCS 10/0.01 et seq. C. Drug Free Workplace. To the extent required by law, Contractor shall abide with the requirements of the Drug Free Workplace Act 30 ILCS 580.1 et seq. D. Sexual Harassment Policy. Contractor represents by the signing of this Agreement that it has a written sexual harassment policy that is in accordance with 775 ILCS 5/2-105 (A) (4). E. Non-debarment. By executing this agreement Contractor certifies that it has not been debarred from public contracts in the State of Illinois for violating either 33E-3 or 33E-4 of the Public Contracts Act, 720 ILCS 5/33E-1 et seq. F. Fair Employment Practice Contractor is in compliance with all State and Federal laws regarding Fair Employment Practice as well as all rules and regulations. G. Our company has an Equal Employment Opportunity and Affirmative Action Program which complies with Executive Order 11246, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, and the Rehabilitation Act of 1973. Yes _______ No _______ ADVICE MINORITY/WOMAN-OWNED, DISADVANTAGED BUSINESS? YES_____ NO_____. If yes, please attach copy of certification and advise certification number and expiration date below: STATE NEGOTIATED BID/ COOPERATIVE AGREEMENT: YES _____ NO _______ Contract No. ___________ Name of Certifying Entity: _________________________________________________________ Certification #: ________________ _____________ Page 22 Expiration Date: _____ SIGNATURE PAGE Check One: SOLE PROPRIETOR PARTNERSHIP (and/or JOINT VENTURE) LIMITED LIABILITY COMPANY CORPORATION The undersigned acknowledges receipt of a full set of Contract Documents and Addenda Numbers __________________ (None unless indicated here). The undersigned makes the foregoing Bid subject to all of the terms and conditions of the Contract Documents. The undersigned certifies that all of the foregoing statements of the Vendor Certifications are true and correct. The undersigned warrants that all of the facts and information submitted by the undersigned in connection with this Bid are true and correct. Upon award and execution of this Contract by the College of DuPage Board of Trustees, the undersigned agrees that execution of this Bid shall stand as the undersigned's execution of this Contract. BUSINESS NAME:__________________________________________________________________________ BUSINESS ADDRESS: ____________________________________________________________________________________________ BUSINESS TELEPHONE: FAX NUMBER: EMAIL ADDRESS: CELLULAR TELEPHONE NUMBER: FEIN/SSN: AUTHORIZED SIGNATURE: _______ PRINT NAME: TITLE: _____________________________________________________________________________________ DATE: Subscribed to and sworn before me this day of , 2014. My commission expires: X Notary Public Signature * Notary Seal Attach hereto a partnership resolution or other document authorizing the individual signing this Signature Page to so sign on behalf of the Partnership. ** If the LLC is not registered in the State of Illinois, a copy of a current Certificate of Good Standing from the state of incorporation must be submitted with this Signature Page. *** Attach either a certified copy of the by-laws, articles, resolution or other authorization demonstrating such persons to sign the Signature Page on behalf of the LLC. *** If the corporation is not registered in the State of Illinois, a copy of the Certificate of Good Standing from the state of incorporation must be submitted with this Signature Page. ***** In the event that this Signature Page is signed by any persons other than the President and Secretary, attach either a certified copy of the corporate by-laws, a resolution or other authorization by the corporation, authorizing such persons to sign the Signature Page on behalf of the corporation. 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