ORANGE COUNTY GOVERNMENT
invites applications for the position of:
Human Services Specialist
SALARY:
$16.82 - $26.89 Hourly
$1,345.54 - $2,150.96 Biweekly
$2,915.33 - $4,660.42 Monthly
$34,984.00 - $55,925.00 Annually
OPENING DATE: 08/16/12
CLOSING DATE: 08/30/12 11:59 PM
DESCRIPTION:
Social Services has immediate openings for (3) Human Services Specialist positions.
These positions will provide professional human services work, assisting individuals in
accessing a variety of social services, interprets program information, determines eligibility
for human service programs, and conducts in-office and/or on-site interviews and/or
assessments.
EXAMPLES OF DUTIES:
Interviews clients and/or collateral contacts to gather information, to secure medical, work
history, and other income information, and to determine need and eligibility for human
services. Verifies information and investigates discrepancies.
Assists clients in retaining public assistance benefits by updating information in client file
and state eligibility systems. Follows policies and procedures related to eligibility
determination and redetermination.
Uses information technology to determine eligibility, to record notes, and to manage
records.
Conducts client assessment to identify barriers to employment, including work habits, lack
of job search skills, lack of work skills and lack of supporting services, such as
transportation or child care.
Documents eligibility decisions and retains copies of client information, financial,
psychological, medical, vocational, and court records in order to provide accountability for
the expenditure of state and federal funds by recording information in case logs and client
files.
Provides clients with information about the availability of services and refers them to
appropriate agencies or community programs.
TYPICAL QUALIFICATIONS:
Knowledge, Skills, Abilities
Knowledge of principles of interviewing and other information gathering techniques.
Knowledge of the social, economic, and environmental factors which influence poverty and
unemployment.
Knowledge of available state and federal human service assistance programs and their
eligibility requirements.
Knowledge of current social, economic and health trends and services, and the ability to
adapt trends to practical program applications and link clients with services needed.
Knowledge of assessment principles and techniques.
Ability to compute complex equations using addition, subtraction, division, multiplication,
and percentages.
Ability to conduct interview/assessments, summarize and interpret findings.
Ability to apply analytical thinking and deductive reasoning to arrive at reasonable
judgments.
Ability to interpret and apply county, state, and federal regulations, policies, and procedures
in specific case situations.
Ability to communicate complex information effectively, with a wide variety of people; ability
to communicate effectively orally and in writing.
Ability to establish and maintain positive, effective relationships with diverse populations.
Ability to understand medical and vocational terminology and legal principles.
Ability to organize and consolidate information, maintain records, prepare reports, formulate
treatment plans and complete other caseload management functions.
Ability to use information technology to enter client information, determine eligibility, make
changes in client cases, and enter documentation.
Minimum Qualifications
Requires any combination of education and experience equivalent to an Associate’s degree
in social work, business, or related field and one year of related experience; or a high
school diploma and two years related experience. Possession of or ability to readily obtain
a valid driver’s license issued by the State of North Carolina for the type of vehicle or
equipment operated.
SUPPLEMENTAL INFORMATION:
Physical Activities
(N = Never; R = Rarely (Less than 25%); O = Often (25% - 75%); A = Always (More than
75%))
Standing
O
Sitting
O
Walking
O
Bending
O
Stooping
R
Kneeling
O
Crawling
N
Climbing
R
Typing
O
Grasping
O
Talking
O
Hearing
O
Repetitive motions of
O
O
Handing
hands/wrists
Repetitive motions of feet
O
Reaching
O
Average number of pounds through a normal day that are pushed, pulled, etc. and the distance
over which the weight is moved:
Activity
Average Number of Pounds
Distance Weight is Moved
Pushing
5-15
A few feet
Pulling
5-15
A few feet
Lifting
5-15
A few feet
Carrying
5-15
A few feet
Examples of physical activities required in this position:
Sitting at a computer for many hours per day
Walking to work station
Possible Hazards (chemicals, dangerous machinery, etc.)
None Known
APPLICATIONS
MAY
BE
http://www.co.orange.nc.us
200
South
Hillsborough,
919-245-2556
919-245-2550
mwray@co.orange.nc.us
FILED
Cameron
NC
ONLINE
AT:
Street
27278
Position #1319-295, 591,808
HUMAN SERVICES SPECIALIST
MW
Human Services Specialist Supplemental Questionnaire
* 1. I understand that resumes are welcomed but do not substitute for the work experience
section of this application and failure to complete the work experience section will result in
an incomplete application, which will not be considered for eligibility. Did you fully complete
the work experience section of this application?
Yes
No
* 2. Orange County is an E-Verify employer. E-Verify is a program that electronically confirms
an employee's eligibility to work in the United States after completion of the Employment
Eligibility Verification Form (Form I-9). I understand, that if hired, my employment
eligibility will be verified through E-Verify.
Yes
* 3. What level of education and experience do you have related to this position?
Master's Degree
Bachelor's Degree with one or more years of human services experience
Bachelor's Degree in human services or related field
Non related Bachelor's with human services experience
Associate Degree
* 4. How many years of customer service experience do you have working in human services?
None
Less than one year
Two - to - five years
More than five years
* 5. Please describe your interest in human services and highlight any relevant experience.
* Required Question