Parchment Send rethink transcript processing Focus on Three Imperatives

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Focus on Three Imperatives
Parchment Send
rethink transcript processing
Focus
Three Imperatives
WestonVirginia
e-Transcript
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Initiative
AGENDA
Initiative Overview
Credentials as Currency
Student Workflow ~ Parchment.com
Admin Workflow ~ Parchment Send
Parchment Receive
Implementation and Pricing
How to get started at your school
Upcoming informational webinars
Focus
on Three Imperatives
WV e-Transcript
Initiative
• WVDE has entered into an agreement with
Parchment Inc. which will enable
schools/districts to send transcripts
electronically.
• An integration with WVEIS will be built
allowing for direct import of student data.
• WVDE will NOT be covering the cost for
the schools or districts who choose to use
the service.
Focus on Three Imperatives
CREDENTIALS ARE CURRENCY
Focus
on Three Imperatives
Our Mission
Parchment’s mission is to turn
credentials into opportunities.
We help learners, educators,
associations and employers securely
send and receive education credentials
online, in simple and insightful ways.
Video: https://youtube/84QdeQm6rOw
Focus
Three
Imperatives
Whatonare
Credentials?
• Credentials document academic
achievements
• Examples:
– Transcripts
– Diplomas
– Experiential / Co-CurricularTranscripts
– Competency Based Transcripts
– Licenses
– Certificates
Focus
ThreeStudents
ImperativesAchieve
Goal:onHelp
Learn
Earn Credentials
Access
Opportunities
Focus
ThreeaImperatives
Bringononto
Platform
2
1
Credential Holders
collect and manage
their credentials in a
central online profile
Credential Issuers provide
verified credentials
electronically, instead of
paper
Learner
Sender
3
Receiver
Credential Receivers
securely collect and
process credentials
Focus on Three Imperatives
How does that work?
REQUEST
Student Online /Mobile Ordering
7/24 Availability
FERPA Consent Form
Online Tracking
PROCESS
School Process Requests Online:
eMail notification re: pending request(s)
Approve Request / Upload Transcript
Real Time Updates Online / Reporting Tools
DELIVER
eTranscript is delivered to ANY destination worldwide:
Electronic Delivery to destinations within network
Secure eMail Link or Print Delivery to destinations outside network
Real-Time Updates & Online reporting
Student eMail Notification throughout process
Focus on Three Imperatives
TELL ME ABOUT YOUR SCHOOL
Challenges you face today.
Focus on Three Imperatives
Does this look like you?
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Monthly Volume
Mar
Apr
May
Jun
Jul
Focus
on ThreeDemand
Imperatives
Increasing
2039
2011
25.4 m
18.1 m
1983
10.8 m
Undergraduate
Enrollment Rates
SOURCE: U.S. Department of Education, National Center for Education
Statistics. (2013). Digest of Education Statistics, 2012 (NCES 2014015), Chapter 3.
Focus
Threeyour
Imperatives
Whatondoes
process
look like?
Student Requests Transcript
From High School
In Person / Paper Request Form
Data Clerk prints transcripts, stamps the transcripts with the
school seal, signs the transcript, and places the transcript in
a secure, sealed envelope
Where is my
transcript?
Student Picks Up
Transcript & Delivers
•
•
60% of High Schools Mail Transcripts to
Colleges / Universities on behalf of Learners
60% of High School Students request
Transcripts in Person
AL High School Survey 1/2015
School Addresses &
Delivers Transcript
Paper requests may be
filed, but most schools
have no tracking
Focus
Three Imperatives
Why on
change?
1. to improve student satisfaction
2. to achieve operational process
efficiencies
3. to realize cost savings
Focus on Three Imperatives
You students work hard to earn education credentials
such as transcripts, diplomas and certificates. They are
critical resources for your students to take the next step
in their education or career. But when they are filed
away as paper, they are hard to access and share when
the students need them the most.
Focus on Three Imperatives
STUDENT WORKFLOW
Request!
Focus
on Three
Imperatives
Student
Communication
Focus
on Three
Imperatives
Current
Student
Registration
Platform
Benefit
Distribute student
registration codes to
assist with student
“sign up”
Focus
on Three
Imperatives
FERPA
Consent
Platform
Benefit
Student FERPA Consent
Form is completed and
stored within their Student
Profile for future ordering
Focus
on Three
Imperatives
Normal
Ordering
Workflow
Focus
on Three
Imperatives
College
or University?
Platform
Benefit
Parchment has uploaded all
post secondary schools in the
US and knows the proper
destination for all receivers!
Focus
Three Imperatives
eMailonRecipient
Platform
Benefit
Parchment sends
secure link to receiver
via e-mail – receiver
logs in and downloads
official transcript
Focus
Three Imperatives
PaperonDelivery
Platform
Benefit
Enter your own address for paper
delivery of transcript. Parchment secure
print facility will fold and mail official
transcripts in a secure envelope. USPS
Mail is an additional $2.50 surcharge Overnight and International Delivery
pricing varies.
Focus
on Three
Imperatives
Confirm
& Checkout
Delivery Method
Electronic
US Mail
eMail
Current Transcript
Next Grading Period
Focus
on of
Three
Imperatives
Peace
Mind
Focus
Three
Imperatives
Doesonthis
look
familiar?
High school students in Florence, Alabama
http://kids.britannica.com/comptons/art-142351/High-school-students-in-Florence-Alabamatalk-on-cell-phones
Focus
on Three Imperatives
Responsive
Design
• Mobile Friendly
– iPhones
– iPads
– Android
Focus
on ThreeStudent
Imperatives
Parchment
Toolkit
We have created a took kit just for students! Students will find a set of
resources to help make the most of parchment.com including user guides,
video tutorials, and frequently asked questions.
College! There they go!
Parchment Student Toolkit: http://www.parchment.com/studentkit/
Focus on Three Imperatives
YOUR WORKFLOW
Focus
on Three
Imperatives
Create
Student
Accounts
Import a Roster
Focus
on Three
Imperatives
Manage
Learners
Focus
on ThreeaImperatives
Uploading
Roster
Upload Rosters as often as
needed
- Writes over old roster records
(only transcripts)
- Add students manually
- Email/Print Invites to create
account at Parchment.com
Focus
on Three
Imperatives
Learners
Information
Parchment.com
Account / Invite
Transcripts
Learner Info
Other
Credentials
Focus
on ThreeCredentials
Imperatives
Supported
Transcripts:
Academic
Diplomas
• High School
• College
Experiential
Certificates
• Enrollment
• Degree
• Apostille
• Professional
Competency
Applications
Clickable
Other
• Letter of
Recommendation
• Immunization
Record
• Secondary School
Report
• Resume
• Teacher Evaluation
• Grade Report
Focus on Three Imperatives
REQUEST
Student Online /Mobile Ordering
7/24 Availability
FERPA Consent Form
Online Tracking
PROCESS
School Process Requests Online:
eMail notification re: pending request(s)
Approve Request / Upload Transcript
Real Time Updates Online / Reporting Tools
DELIVER
eTranscript is delivered to ANY destination worldwide:
Electronic Delivery to destinations within network
Secure eMail Link or Print Delivery to destinations outside network
Real-Time Updates & Online reporting
Student eMail Notification throughout process
Focus on Three Imperatives
School Approves Transcript
Multiple
Dispositions
for each
Request
Focus
on Three
Custom
“OnImperatives
Hold” Message
Customize messages with
automated notification to
requesting student or alumni
Focus
on Three
Imperatives
Approved
Requests




Print List (as a point of reference only)
Open Student Information System (SIS)
Select Student Transcript
Print Transcript to “Docufide Print Driver”
Focus
onTranscript
Three Imperatives
“Print”
to Parchment
Focus
on Three Imperatives
Self Views
Focus on Three Imperatives
Tracking and Reporting
Set Parameters
Search
Export Data
Focus
on Three -Imperatives
Automation
coming 5/2015
Focus
Three Imperatives
Help on
Center
Prominent Search
Popular Topics
Expanding
Categories
Contact Us
Popular Videos
Focus
on Three
Logged
In Imperatives
Counselor Topics
Contact Us
Counselor Videos
Focus
on Three
Contact
Us Imperatives
Ticket History
Telephone #
Pre-filled out
Ticket Information
Focus
on Three Imperatives
Self View
Focus
on Three
Imperatives
Updated
Resources
• All resources on
– Student Guide:
http://www.parchment.com/studentkit
– Admin Toolkit:
http://exchange.parchment.com/toolkit
• 90 Second overview video
Focus
on Three Imperatives
Secure
Secure every credential. Every time.
• The Blue standard in security
– Pioneer of Blue Ribbon Document Security trusted by
6000+ Institutions nationwide
• Advanced features to keep student data private
– Anonymous accounts, parent controls, and FERPA
consents (each time)
• It’s about trust
– Our Data Policy ensures that keeping credential data
secure is our primary mission
Design
Order
Process
Fulfill
Secure
Exchange
Enrich
Focus on Three Imperatives
IMPLEMENTATION
Focus on Three Imperatives
Major Initiatives
13 State Initiatives
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Indiana
Minnesota
South Carolina
Wisconsin
Michigan
Kansas
Illinois
Ohio
Pennsylvania
Kentucky
Washington DC
Virginia
Montana
Awarded 10/2005
Awarded 06/2007
Awarded 06/2008
Awarded 06/2009
Awarded 07/2009
Awarded 09/2009
Awarded 12/2010
Awarded 05/2011
Awarded 02/2012
Awarded 01/2013
Awarded 09/2013
Awarded 05/2014
Awarded 07/2014
Key Relationships
Midwestern Higher Education Compact
(MHEC)
Association of Private Sector Colleges
NCAA
Common Application
Naviance, Guided Path
Infinite Campus & Pearson PowerSchool
GED Testing Services
Focus
on ThreeeTranscript
Imperatives
Parchment
Pricing Options
Student Pay
Transactional Agreement Model
Transcript Fee $3.25
Paper Delivery Additional
Fee Waivers Available
School Pay
Annual Subscription Pricing Model
No Transcript Fee
Enrolled Students & Alumni
Paper Delivery / USPS Standard
(International and Overnight not included)
Blended / Build your Own
Annual Subscription + Transactional
Enrolled Students and/or Alumni
Include / Exclude Paper Delivery
(International and Overnight not included)
Focus
on ThreeIndividual
Imperatives
Customize
School Experience
 Upload Student Roster
 Upload School Profile
 Custom Seal & Signature on Transcript
 Custom Student Welcome Screen / Message
Focus
Imperatives
Dareon
toThree
Compare!
The very first time we were submitting a transcript through Parchment we did an experiment.
We mailed one transcript the “old-fashioned” way and then - at the same time - we processed
and uploaded the same transcript to Parchment.
With Parchment, we were able to get the tracking number and the exact date and time that
everything was sent and received. We uploaded the transcript at 2:15 PM and within 15
minutes received acknowledgement from the college that the transcript had been received.
At 2:30 p.m. when the college acknowledged receipt of the Parchment transcript, the
transcript sent manually was still sitting in the outgoing mail receptacle of our school’s front
office.
One week later we contacted the college and they claimed
that the paper transcript had not been received. However, they
were able to locate the Parchment Transcript through the
Parchment Document ID Number.
This confirmed to us the efficiency of the
Parchment Transcript Service!
Lydia Thigpen
Prattville High
Lydia.Thigpen@acboe.net
(334) 365-8804 x23053
Focus
Three
Imperatives
Let’s on
Get
Started!
1. Complete the Order Form which Erin will
provide to you.
2. We’ll need contact information for each of the
schools.
3. You will be contacted for implementation and
training. Most schools can go from registration
to completely launched in 14 days!
Focus
on Three Imperatives
Questions?
Erin Gevirtz
West Virginia Territory Manager
egevirtz@parchment.com
480-719-1646 x 1121
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