UNI Social Work: Agency Instructor Orientation Training

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UNI Social Work:

Agency Instructor

Orientation Training

Jenny Becker, LISW, Director of Field Instruction

UNI Social Work Department jennifer.becker@uni.edu

(319) 273-7881

Field Education

Signature Pedagogy for Social Work

I ntent:

1 - Integrate the theoretical and conceptual contribution of the classroom with the practical world of the practice setting.

2 - Classroom and Field—each contributes to the development of the competencies of professional practice.

3 - Field education is systematically designed, supervised, coordinated, and evaluated based on criteria by which students demonstrate the Social Work Competencies.

Module Training Overview

Module 1: Overview of the Academic Program

Module 2: Roles and Responsibilities

Module 3: Field Experience-BASW Program

Module 4: Field Experience-MSW Foundation

Module 5: Field Experience-MSW Trauma Informed Care

Module 6: Field Experience-MSW Social Work Admin

Module 7: Supervision

Module 8: Ethics

Module 9: Thank You

Module 1:

Overview of the Academic Program

Overview of the Academic Program

*Located in Cedar Falls, Iowa

*College of Social and Behavioral Sciences

*Accredited by the Council on Social Work Education

*Approximately 200 students in the BASW program and 60 students in the MSW program.

*www.uni.edu/csbs/socialwork

Council on Social Work Education (CSWE)

2015 Educational Policy and Accreditation Standards

Competency 1

Demonstrate Ethical and Professional Behavior

Competency 2

Engage Diversity and Difference in Practice

Competency 3

Advance Human Rights and Social, Economic, and Environmental Justice

Competency 4

Engage In Practice-informed Research and Research-informed Practice

Competency 5

Engage in Policy Practice

Competency 6

Engage with Individuals, Families, Groups, Organizations, and Communities

Competency 7

Assess Individuals, Families, Groups, Organizations, and Communities

Competency 8

Intervene with Individuals, Families, Groups, Organizations, and Communities

Competency 9

Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities

Undergraduate Degree in Social Work

120 credits hours for a Bachelor of Arts degree (53 hours in the Social Work major)

30 hour volunteer experience (Social Services and

Social Work course)

1 field placement : 440 hours minimum; Summer,

Fall or Spring semester

Undergraduate Coursework

In addition to the Liberal Arts Core:

Intro to Social Work and Social Services

Social Welfare: A World View

Social Work Practice I and II

Diversity & Difference

Statistics for Social Work

Social Work Research

Human Behavior and the Social Environment

Social Policies and Issues

Community and Organizational Practice

Therapeutic Communication

Electives:

Working With Racial and Ethnic Minorities

Stress and Stress Management in the Helping Professions

Addictions Treatment

Social Services for Older Adults

Child Welfare Policy and Practice

Family and Group Practice

Conflict Resolution

Additional Components

Student Social Work Association (SSWA)

Substance Abuse Counseling Certificate

Conflict Resolution Certificate

Child Welfare Certificate

Masters Degree in Social Work

The Master of Social Work program prepares students for advanced social work practice and research in one of two broad concentrations:

Trauma Informed Care

Social Work Administration

Masters Degree in Social Work

For students who do not have a degree in Social

Work, they enter the Foundation Program

-Onsite 2 year program (5 semesters)

-Distance Education/Online program

(10 semesters)

-2 field placements

*Foundation field experience - 400 hours

*Specialization field experience - 500 hours

MSW Foundation Coursework

Human Behavior and the Social Environment Micro

Social Work Practice I and II

Social Work Practice with Organizations and Communities

Injustice and Oppression

Introduction to Social Work Research

Foundation Practicum

Foundation Practicum Seminar

Year 2 - Join the Advanced Standing MSW Students

Masters Degree in Social Work

For students who have a degree in Social Work, they enter the Advanced Standing program

-Onsite 1 year program (3 semesters)

-Choose Trauma Informed Care or Social

Work Administration Specialization

-1 field placement for 500 hours

Trauma Informed Care

Defined: Organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma. TIC is grounded in and directed by a thorough understanding of the neurological, biological, psychological, moral and social effects of trauma and violence on humans and is informed by knowledge of the prevalence of these experiences in persons, especially those with complex needs.

Emphasis: Physical, psychological, emotional, social and moral safety for both service recipients and providers and helps people rebuild a sense of control and empowerment. It is a process as well as an outcome.

Trauma Informed Care Coursework

Term 1 (Summer)

Two-Day Trauma Informed Care Conference (late May/early June)

Introduction to Social Work Research

Primary and Secondary Trauma

Systems Redesign & Community Collaboration

Term 2 (Fall)

Advanced Social Work Practice with Families

Trauma Informed Practice I

Advanced Social Work Research

Trauma Informed Practice Practicum I

Trauma Informed Practice Practicum I Seminar

Term 3 (Spring)

Trauma Informed Practice II

Grant Writing, Fund Raising, Contracting & Marketing

Trauma Informed Practice Practicum II

Trauma Informed Practice Practicum II Seminar

Social Work Administration

Defined: Knowledge, values and skills to assume administrative or supervisory positions in a variety of private, public, and not-for-profit organizations

Focus Areas: administration, management, public policy, resource development, program development and evaluation, personnel management, data collection and analysis

Social Work Administration Coursework

Term 1 (Summer)

Two-Day Trauma Informed Care Conference (late May/early June)

Introduction to Social Work Research

Primary and Secondary Trauma

Systems Redesign & Community Collaboration

Term 2 (Fall)

Administrative Social Work Practice

Organizational Development and Networking

Advanced Social Work Research

Social Work Administration Practicum I

Social Work Administration Practicum I Seminar

Term 3 (Spring)

Human Behavior and the Social Environment Macro

Grant Writing, Fund Raising, Contracting & Marketing

Social Work Administration Practicum II

Social Work Administration Practicum II Seminar

Additional Components

MSW Student Association

Graduate Assistantship (general, research or teaching)

Extended-enrollment option:

-attend classes at the times offered (3 hr. blocks)

-be available for the field practicum

-complete all requirements within four years

UNI Social Work Faculty and Staff

Administrative Faculty

Faculty

Staff

Dr. Cynthia Juby, Department Head, BASW Program Director, Associate Professor of Social Work

Dr. Steven Onken, MSW Program Director, Associate Professor of Social Work

Dr. Mary Boes, Associate Professor of Social Work

Peter Cote, LISW, Social Work Instructor

Dr. Ga-Young Choi, Assistant Professor of Social Work

Dr. William Downs, Professor of Social Work

Dr. James Hanson, Associate Professor of Social Work

Dr. James McCullagh, Professor of Social Work

Dr. Augustina Naami, Assistant Professor

Dr. Laura Praglin, Associate Professor of Social Work

Dr. Katherine vanWormer, Professor of Social Work

Jenny Becker, LISW, Director of Field Instruction

Anita Gordon, Research Scholar, Adjunct Instructor of Social Work

Debra Laneville, MSW Program Administrative Assistant

Ann Thill, BA Program Administrative Assistant

Module 2:

Roles and Responsibilities

Four Main Participants

1 - Field Director

2 - Student

3 - Agency Instructor

4 - Faculty Liaison

Participant - Field Director

1. Recruit and orient agency instructors

2. Orient students and faculty

3. Schedule pre-placement activities

4. Assist students in securing appropriate field experiences

5. Address issues in the field as they arise

“Approving” a field placement site

Agency Profile

Demographics

Supervision

Field Experiences

Participant - Student

1. Attend field orientation,

2. Participate in pre-field activities,

3. Make contact and interview with agencies,

4. Complete learning plan within first 3 weeks of field, experience and revisit periodically,

5. Maintain a log of hours worked, and

6. Attend seminars on campus as scheduled and complete all field assignments.

Participant - Agency Instructor

1. View Agency Instructor orientation video

2. Provide a safe work setting

3. Orient student to agency

4. Collaborate on Learning Plan and revisit periodically

5. Provide proper, qualified supervision on a weekly basis

6. Evaluate the student at mid-term and end of field

7. Let Faculty Liaison know if any concerns

Participant - Faculty Liaison

1. Visit with each agency during field placement

2. Facilitate seminars

3. Monitor student progress according to the

Learning Plan developed

4. Address learning and/or placement concerns

Module 3:

Field Experience BASW Program

-Experience in Interviewing - planning and conducting interviews for a variety of purposes (intake, treatment, etc.), a variety of client systems (individual, family) in a variety of places (home, agency, community agency, school, etc)

Experiences in developing interventive relationships - planning for and participating in relationships requiring a variety of interventive modes with a variety of client systems

Experiences in using the problem-solving process with a client or client system .

Experiences with groups - observing and participating in groups which are a part of the social service delivery system in order to develop some understanding of group processes and some skill in relating in groups as a member or a facilitator (i.e. staff meetings, client groups organized for various purposes, large community groups)

Experiences in community activities - observing and/or participating in assignments which facilitate understanding of the agency role in the community, which draw attention to unmet community needs, and/or which provide the opportunity for community planning; (i.e. network with other agencies; participate in planning public education display or program)

Experiences in understanding administrative process - observing and/or participating in staff meetings, and/or staff scheduling, funding and budget planning, board meetings

-Experiences with written work - preparing and using various types of written work such as summaries, letters, psychosocial histories and assessments, recording for service needs and for own learning needs

Evaluations

-Midterm and Final Evaluation completed using nine (9) competency areas.

-The standard by which the student is to be compared, by the end of the placement, is that of a new beginning-level social worker

-Provide a rating for 31 practice behaviors under those 9 core competency areas.

For Example:

Competency 1–Demonstrate Ethical and Professional Behavior

Practice Behaviors a. Make ethical decisions by applying the standards of the NASW Code of Ethics, relevant laws and regulations, models for ethical decision-making, ethical conduct of research, and additional codes of ethics as appropriate to context; b. Use reflection and self-regulation to manage personal values and maintain professionalism in practice situations; c. Demonstrate professional demeanor in behavior; appearance; and oral, written, and electronic communication; d. Use technology ethically and appropriately to facilitate practice outcomes; and e. Use supervision and consultation to guide professional judgment and behavior.

Module 4:

Field Experience MSW Foundation Program

-Experience in Interviewing - planning and conducting interviews for a variety of purposes (intake, treatment, etc.), a variety of client systems (individual, family) in a variety of places (home, agency, community agency, school, etc)

Experiences in developing interventive relationships - planning for and participating in relationships requiring a variety of interventive modes with a variety of client systems

Experiences in using the problem-solving process with a client or client system .

Experiences with groups - observing and participating in groups which are a part of the social service delivery system in order to develop some understanding of group processes and some skill in relating in groups as a member or a facilitator (i.e. staff meetings, client groups organized for various purposes, large community groups)

Experiences in community activities - observing and/or participating in assignments which facilitate understanding of the agency role in the community, which draw attention to unmet community needs, and/or which provide the opportunity for community planning; (i.e. network with other agencies; participate in planning public education display or program)

Experiences in understanding administrative process - observing and/or participating in staff meetings, and/or staff scheduling, funding and budget planning, board meetings

-Experiences with written work - preparing and using various types of written work such as summaries, letters, psychosocial histories and assessments, recording for service needs and for own learning needs

Evaluations

-Midterm and Final Evaluation completed using nine (9) competency areas.

-The standard by which the student is to be compared, by the end of the placement, is that of a new beginning-level social worker

-Provide a rating for 31 practice behaviors under those 9 core competency areas.

For Example:

Competency 1–Demonstrate Ethical and Professional Behavior

Practice Behaviors a. Make ethical decisions by applying the standards of the NASW Code of Ethics, relevant laws and regulations, models for ethical decision-making, ethical conduct of research, and additional codes of ethics as appropriate to context; b. Use reflection and self-regulation to manage personal values and maintain professionalism in practice situations; c. Demonstrate professional demeanor in behavior; appearance; and oral, written, and electronic communication; d. Use technology ethically and appropriately to facilitate practice outcomes; and e. Use supervision and consultation to guide professional judgment and behavior.

Module 5:

Field Experience MSW Trauma Informed Care

-Professional practice with individuals, families, and small groups.

-Practice with client system engagement, assessment procedures, interventive strategies, and evaluation skills.

-Develop knowledge about and identify the special needs of diverse populations (culture, ethnicity, economic status, gender, sexual orientation, persons with disabilities, oppression, and social justice).

-Trauma Informed Practice impacting issues related to mezzo and macro practice.

-Professional activities designed to empower individuals, families, and small groups faced with personal and societal challenges.

-Research project centered on effective Trauma Informed Practice.

Evaluations

-Midterm and Final Evaluation completed using nine (9) competency areas.

-The standard by which the student is to be compared is that of a social work professional with advanced practice skills to work with socioculturally diverse populations of individuals, families and small groups.

-Provide a rating for 21 practice behaviors under those 9 core competency areas.

For Example:

Competency 1–Demonstrate Ethical and Professional Behavior

Practice Behaviors a. Know the social work values, ethics, roles, and interpersonal boundaries necessary for trauma-informed practice.

b. Identify and differentiate the signs and symptoms of secondary traumatic stress/vicarious trauma, compassion fatigue, and burnout.

c. Know the interplay of culture, spirituality, and ethnicity as they relate to the experience of trauma.

Module 6:

Field Experience MSW Social Work Administration

Agency management Current trends in human service administration

Construction of agency’s vision & mission statement

Board reports & meetings

Community planning meetings

Accreditation standards

Grant writing

Legislative advocacy

Administrative theories

Fundraising

Personnel policies & issues

Policy issues

Electronic advocacy – internet activism

Supervisory skills/experiences Federal, state, city, county laws, rules and regulations

Interagency networking Trauma informed organizational practices

Program development Understanding service on community or state boards

Staff professional development Community assessment

Informational technology/management

Evaluations

-Midterm and Final Evaluation completed using nine (9) competency areas

-The standard by which the student is to be compared is that of social work professional that can assume administrative and supervisory positions in a variety of private, nonprofit, or public sector roles.

-Provide a rating for 19 practice behaviors under those 9 core competency areas.

For Example:

Competency 1–Demonstrate Ethical and Professional Behavior a. Takes responsibility for own learning through productive use of conference time and supervisory sessions.

b. Recognize the importance of practitioner and organizational self-care and resilience in trauma-informed social work practice.

Module 7: Supervision

Undergraduate Social Work Student

Supervised by an Agency Instructor with a BA in Social Work, or like degree, plus 2 years of employment post degree

MSW Foundation Student

Supervised by an Agency Instructor with an MSW, or like MA degree, plus 2 years of employment post degree

MSW Trauma Informed Care Student

Supervised by an Agency Instructor with an MSW, or like MA degree, plus 2 years of employment post degree

MSW Social Administration Student

Supervised by an Agency Instructor with an MSW, or like MA degree, plus 2 years of employment post degree

Direct and Indirect Field Hours

Direct

1:1 with client/client groups, family, professionals

Indirect orientations, seminars, staffings, trainings, readings, documentation, written work, shadowing/observing, some travel

Key Components of Good

Supervision - Onset

-Thorough agency orientation

-Adequate work space and technology access

-Scheduled time for weekly supervision

Key Components of Good

Supervision - Ongoing

-Review/revisit Learning Plan components

-Discuss how student’s courses ties into agency activities and tasks

-Review any assigned readings

-Application of the NASW Code of Ethics

-Positive feedback, constructive criticism, clear expectations

-Other: cultural diversity, colleague relationships, agency processes in place, transference/countertransference

Key Components of Good

Supervision - End

-Appropriate termination with clients and coworkers

-Review Learning Plan

-Discuss learning experiences

-Final week: end evaluation

Common Field Issues that Disrupt the

Field Experience

Shell Shock - "the trauma of battle"

Over-eagerness - Student doesn't know what they don't know; Student doesn't want to appear incompetent

Professionalism - Verbal, Attire, Written Work

Personal circumstances - Transference; Projection; Unresolved issues

Performance - Skill based issues; Performance based issues; Not feeling challenged

Relationships with others - Field Instructor, clients, coworkers or fellow interns

Agency stress - Lack of time/resources to support social work interns appropriately

Placement Disruptions

Process for Resolving Issues Related to the Internship

Step 1:

Student

Step 2:

Faculty Liaison

Step 3:

Field Director

What Social Work Interns Want From Their

Agency Instructor

-Recognize it’s normal to be nervous and unsure in the beginning.

-Student needs to begin with a learner’s stance.

-Practice, practice, practice in a safe, learning environment.

-It is helpful to go over learning plans throughout the semester to make sure agency assignments match learning goals.

-Assist them in establishing themselves as a professional.

-Model a positive work-life balance.

-Frequent communication and feedback.

-Provide resources (Students are in college to learn).

Module 8:

Ethics in the Field Experience

1. Ethical Responsibilities To Client

2. Ethical Responsibilities To Colleagues

3. Ethical Responsibilities In Practice Settings

4. Ethical Responsibilities As Professionals

5. Ethical Responsibilities to the Social Work

Profession

6. Ethical Responsibilities to the Broader Society

Ethical Responsibilities To Client

-Promote the well-being of clients

-Self-determination

-Competence

-Cultural competence and social diversity

-Conflicts of interest

-Privacy and confidentiality

-Derogatory language

Ethical Responsibilities To

Colleagues

-Respect

-Sexual harassment

-Impairment of colleagues

-Unethical conduct of colleagues

Ethical Responsibilities In Practice

Settings

-Education and Training

-Client records

Ethical Responsibilities As

Professionals

-Discrimination

-Acknowledging credit

Ethical Responsibilities to the Social

Work Profession

Integrity of the profession:

Social Workers should work toward the maintenance and promotion of high standards of practice.

Ethical Responsibilities to the

Broader Society

Social Welfare:

Social workers should promote the general welfare of society, from local to global levels, and the development of people, their communities, and their environments.

Thank you!

“No duty is more urgent than that of returning thanks.”

-James Allen

Benefits of a Partnership with UNI’s

Social Work Internship Program

-Opportunity to coach/mentor future social workers

-Opportunity for future employees

-Conferences/in-services (Fall and Spring, Ethics, postings)

-Access to UNI Rod Library Resources

- Speakers Bureau (Office of University Relations at (319) 273-

6728; or complete the online form at www.uni.edu/speakers)

- Posting of Job Openings

-University Internship/Career Fairs

-Social Work Department Advisory Committee participation

Contact Information for Field

Jenny Becker, LISW

Director of Field Instruction

(319) 273-7881 jennifer.becker@uni.edu

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