Barbara J. Ford 傅尔德
Mortenson Center for International Library Programs 摩藤森中心
Dr. ShuYong Jiang 蒋树勇
Asian Library亚洲图书馆
10.2011
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Definition定义

Continuing Professional Development
(CPD)—A definition持续专业发展的定义
 According to Huckle (2001):
[. . .] there are many definitions of CPD. However,
they all have certain common themes; namely that
CPD is a systematic ongoing process by which we
can broaden and deepen our skills in addition to
updating them.关于持续专业发展的定义很多，但相
同之处在于这些定义都认为持续专业发展是个系统
的持续的过程。通过这个过程，我们可以在更新的
同时扩展的加深我们的技能。
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Definition定义

CPD-- the maintenance and enhancement of
the knowledge, expertise and competence of
professionals throughout their careers
according to a plan formulated with regard to
the needs of the professional, the employer,
the professions and society (Jones and
Robinson, 1997).在整个职业过程中，按职业，
雇主，专业人士和社会各方面的需要制定的计
划来维持和增强专业人才的知识，专长和竞争
能力。
3
Work place learning
就职场所的学习
 Work
place learning is an emerging
style of CPD where the workplace is
supportive of learning.
 就职场所的学习是持续
性 职业发展的新兴方
式。就职场所支持职
工的学习。
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Guidelines准则

IFLA Continuing Professional Development and
Workplace Learning Quality Guidelines
http://www.ifla.org/en/publications/cpdwl-quality-guidelines-project
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Guidelines准则

IFLA Continuing Professional Development
and Workplace Learning Quality Guidelines
--cont.
 基本原则– 持续职业教育和在职学习的责任由个人
，用人机构，专业协会，和图书馆/资讯科技教育
计划 共同承担。
 最佳实践– 定期的培训需要评估；广泛的正规和非
正规的学习机会；用于专业发
展的预算至少为0.5至1.0 ％；
10 ％的工作时间应当用于教育
活动和非正规学习项目
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•Access
Core Values核心价值

ALA Core Values of Librarianship美图协图书馆
的核心价值
http://www.ala.org/ala/aboutala/offices/oif/statementspols/corevalues
statement/corevalues.cfm
Access
获取
Confidentiality
/Privacy
隐私权
Democracy
民主
Diversity
多元
Education &
Lifelong Learning
教育与终身学习
Intellectual
Freedom
知识自由
Preservation
保存
The Public Good
公众利益
Professionalism
职业理念
Service
服务
Social
Responsibility
社会责任
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Library Directors馆长的职责
 Library
Director sets
tone and culture for
library
图书馆馆长为图书馆
设定基调并培养馆内
的文化
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Library Directors馆长的职责

Library Director Responsibilities 图书馆馆长的责
任：(McCook (2004) Introduction to Public Librarianship, p. 141)
与图书馆委员会紧密合作，以实现公共图书馆的使命，发
展长期规划，并执行图书馆的业务的各项政策。 加强社
区和工作人员之间的联系
 Lead the planning cycles引领规划周期
 Organize human resources 组织人力资源
 Represent the library in the community 在社区为
图书馆代言人
 Oversee financial operations 监管经济营运
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Library Directors馆长的职责

Library Director Responsibilities—cont.
 Interact with local, state, and national entities与地
方，国家和国家实体互动
 Develop the library’s fiscal base through
development and fundraising通过发展和筹款开发
图书馆的财政基础
 Manage facilities and technology管理设施和技术
 Plan, design, and evaluate services规划，设计和
评估服务
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Library Directors馆长的职责
 Public
Library Director Knowledge and
Skills公共图书馆馆长具备的知识和技能
(Sager (Sep/Oct 2001). Evolving Virtues: Public Library Administrative
Skills. Public Libraries, P. 268-272)
 People Skills 人事技巧
 Vision 远见卓识
 Marketing ability 营销能力
 Communication 沟通方法
 Collaborative Skills 协作技能
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Library Directors馆长的职责

Public Library Director Knowledge and Skills
–cont.
 Technical Skills技术技能
 Customer Service客户服务
 Problem-Solving Ability解决问题能力
 Risk-Taking承担风险
 Self-Renewal自我更新
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Managing people

Managing people 人员管理
 How choose staff – recruitment, hiring and retention
如何选择馆员-- 招聘，雇用和留住专业人才
 How evaluate staff—如何评估馆内职工
 Disciplining and rewarding employees 奖惩分明
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Managing people

Recruitment, hiring, and retention 专业人才
管理
 Professional, paraprofessional, clerical,
specialized专业馆员，非专业馆员，文职人员
，专门人才
 Professional 专业馆员– ALA-accredited
masters美国图协认证的硕士学位
 Paraprofessionals 非专业馆员– training at
community colleges受过社区大专教育的人员
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Performance management
工作绩效管理

Personnel evaluations人才评价
 Occurs formally once a year每年一次
 Criteria tied to goals标准与目标
 Outcome often influences salary结果与工资挂钩
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Performance management
工作绩效管理

Personnel evaluations 人才评价
 Discipline of employees执行职工纪律
Progressive – leave without pay to dismissal 渐进式
—带薪留职察看到解雇
 Informal discussion非正式讨论
 Oral warning口头警告
 Written warning书面警告
 Investigation调查
 Possible dismissal解雇的可能
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Performance management
工作绩效管理

Personnel evaluations 人才评价
 Recognizing good performance and eliminating
poor performance奖励良好的业绩和消除不良业
绩
 找出所确定的实际业绩和预期业绩之间的问题和差距
 确定原因（执行不当或缺乏知识）
 如果积极的变化，即使鼓励，不然，进行改进表现的讨论
 如果仍不奏效，提出一系列警告
 带新停职查看
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Training and Development
培训和发展





Ongoing to improve staff capabilities for customer service
and improved quality service不断提高工作人员为客户服务能
力，完善服务质量
Set goals制定目标
Build lifelong continuous learning into job description and
jobs把终身持续学习纳入职务说明和工作中
Staff development – individual responsibility, assess own
needs工作人员发展—是个人责任，来评估自己的需要
Best practices include formal education, conferences, online
course offering, opportunities through colleagues, mentors
and collaboration最佳实践包括实行正规教育，参加会议
，网上课程提供的学习机会，通过同事，导师和协作火
的机会。
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ALA-ALP – certification
专业证书计划

The ALA Allied Professional Association is a
nonprofit organization that promotes the mutual
professional interests of librarians and other
library workers.
美图协联盟专业协会
是一个非盈利性组织，
促进专业图书馆和其
他图书馆工作者的共
同利益
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ALA-ALP – certification
专业证书计划

The ALA-APA provides services to librarian and
other library workers in two primary areas美图协联
盟专业协会向图书馆员和其他人员提供两项服务:
 Certification of individuals in specializations beyond the
initial professional degree. 专业学位后的专业证书计划
www.ala-apa.org/certification/certification.html
 Direct support of comparable worth and pay equity
initiatives, and other activities designed to improve the
salaries and status of librarians and other library
workers支持旨在提高图书馆员地位和报酬的倡导薪酬平
等的活动.
www.ala-apa.org/salaries/salaries.html
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ALA-ALP – certification
专业证书计划

Certified Public Library Administrator (CPLA)
公共图书馆行政管理证书
 自愿
 学位后持续教




育计划
五年时间
得五年更新一次
四门基本课程
三门选修
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ALA-ALP – certification
专业证书计划

Library Support Staff Certification Program
(LSSCP) 图书馆辅助人员资格认证计划
http://www.ala-apa.org/lsscp
 LSSC Program is the first national,
voluntary certification program for
library support staff. 该计划是第一个
全国范围的图书馆辅助人员的自愿认证计划
 Funded by a grant from the Institute of Museum and Library
Services and the American Library Association, it will now
enter a testing phase in five library organizations across the
United States 由联邦博物馆暨图书馆服务机构和美国图书馆
协会基金资助，它现在全美国进入五个图书馆组织测试阶段
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ALA-ALP – certification
专业证书计划

Topics include in LSSCP计划包括的论题 :
 Foundations of Library Services (required)图
书馆服务基础（必修）
 Communication and Teamwork (required)沟
通方式和团队合作（必修）
 Technology (required)技术（必修）
 Access Services接入服务
 Adult Readers Advisory Services成人读者咨
询服务
23
ALA-ALP – certification
专业证书计划

Topics include in LSSCP计划包括的论题 :
 Cataloguing and Classification编目与分类
 Collection Management馆藏管理
 Reference and Information Services参考咨
询与信息服务
 Supervision and Management监督和管理
 Youth Services青年服务
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
Public Library cannot be successful without
excellent well educated and trained staff.

公共图书馆的成功与否全在拥有训练有素的馆员
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相关参考书目

Staff Development: A Practical Guide,
3rd Edition by Elizabeth Fuseler Avery, Terry
Dahlin, Deborah A. Carver, ALA Editions 2001

Theodosia S.A. Adanu. "Continuing
professional development (CPD) in stateowned university libraries in Ghana." Library
Management 28, no. 6/7 (July 30, 2007): 292
-305. http://www.proquest.com/ (accessed
August 5, 2009).
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Thank You! 谢谢!

Barbara J. Ford 傅尔德
Director and Distinguished Professor, Mortenson Center for
International Library Programs, University of Illinois伊利诺
伊大学摩藤森国际图书馆计划中心主任，荣誉教授

bjford@illinois.edu
Dr. Shuyong Jiang 蒋树勇博士
Project Director and Associate Professor, Think Globally, Act
Globally US-China Librarian Collaboration, University of
Illinois Asian Library 伊利诺伊大学图书馆亚洲馆中美图书
馆交流合作项目负责人，副教授
shyjiang@illinois.edu
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