PROFESSIONAL & STAFF DEVELOPMENT
图书馆员专业发展
Karen T. Wei 陈同丽
美国伊利诺伊大学亚洲图书馆馆长
Kuei Chiu 邱葵
加州大学河滨分校图书馆
2010年5月
中国 天津 烟台 上海
Outlines 演讲大纲
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Definition, purpose & needs
ALA’s core values and
competencies in
librarianship
Responsibilities & skills of a
library director
Continuing education &
training programs
Role of the Human
Resources Office
Hiring, evaluation, and
promotion of academic
librarians
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图书馆专业发展的定义,
目的与需求
美国图书馆学会的图书馆
核心价值和馆员的核心职
业技能
图书馆馆长的责任和必备
的专业技能
继续教育和在职培训
图书馆人力资源办公室的
角色
大学图书馆员的招聘,评
审与晋级
Definition 图书馆专业发展的定义
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Professional and staff development is the ongoing
process that orients, trains, and develops, through a
systematic approach, each member of a library
organization to work together to serve its customers.
It is a more focused form of continuing professional
education.
专业人员和职员的发展是一个持续不断的过程。
它透过一个系统的方法，为每一个图书馆的成员
提供培训，使他们熟悉并提升工作能力，以期大
家共同努力为客户提供服务。 这是一个持续专业
教育比较侧重的形式。
*Trotta (1995). Successful Staff Development, p. 2.
Purposes 专业发展的目的
更新现有的知识技能
 发展新的知识技能
 提高员工的能力和服务的品质
 提高员工的生产力和有效性
 达成工作表现的统一标准
 用最好的方法提供当前用户需求的服
务
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Needs 专业发展的需求
图书馆界的快速变化
 图书馆和信息技术的飞速进展
 服务模式的变化: 从馆藏为中心向以
用户为中心的服务
 用户行为改变
 馆藏：从纸质到电子资源
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•Access
ALA’s Core Values of Librarianship
图书馆的核心价值
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http://www.ala.org/ala/aboutala/offices/oif/statementspols/corevaluessta
tement/corevalues.cfm
Confidentiality
/Privacy
Access
获取
民主
隐私权
Education &
Lifelong Learning
教育与终身学习
Intellectual
Freedom
Preservation
保存
知识自由
Professionalism
职业理念
Diversity
多元化
Democracy
Service
服务
The Public Good
公众利益
Social
Responsibility
社会责任
ALA’s Core Competencies of Librarianship
图书馆员应具备的核心职业能力
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Foundations of the profession
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Information resources
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Organization of recorded
knowledge and information
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Technological knowledge and
skills
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Reference and user services
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Research
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Administration and
management
Continuing education &
lifelong learning
专业基础
信息资源
组织有记录的知识与信息
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技术知识与技能
参考与用户服务
研究
行政和管理
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继续教育与终身学习
Library Director Responsibilities
图书馆馆长的责任
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“The library director works closely with the library board
to realize the public library mission, develop long range
plans, and implement policies for the library’s operations.
The director works at the nexus of community and staff.
Directors are expected to handle numerous
responsibilities.”
图书馆馆长与图书馆委员会紧密合作，以实现公共图
书馆的使命，发展长期规划，并执行图书馆的业务的
各项政策。 加强社区和工作人员之间的联系。
*McCook (2004). Introduction to Public Librarianship, p. 141
Library Director Responsibilities
图书馆馆长的责任
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Lead the planning cycles
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Organize human resources
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Represent the library in the
community
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Oversee financial operations
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Interact with local, state, &
national library entities
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Develop the library’s fiscal base
through development and fundraising
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Manage facilities & technology
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Plan, design & evaluate services
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主导规划周期
组织人力资源
是图书馆在社区的代言人
监管经济运作
与当地，本州，及国家图
书馆实体互动
通过发展和筹款以扩充图
书馆的财政基础
管理设施和技术
规划，设计和评估服务
Public Library Director Knowledge and Skills
公共图书馆馆长必备的知识和技能
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People skills
Vision
Marketing ability
Communication
Collaborative skills
Technical skills
Customer services
Problem-solving ability
Risk-taking
Self-renewal
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*Sager (Sept/Oct 2001). Evolving Virtues:
Public Library Administrative Skills, Public
Libraries, p. 268-272.
人事技巧
远见卓识
营销能力
沟通交流
协作技能
技术技能
客户服务
解决问题的能力
承担风险
自我更新
Professional Commitment 专业的承诺
虽然馆长设定了图书馆的发展方向,但
还需要馆员努力执行任务，以达成这
个方向的目标。
 有效的图书馆服务是取决于馆员的职
业能力。为了实现这个目标，我们必
须不断的通过继续教育和在职训练以
达成任务。
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Professional development guidelines
专业发展的原则
IFLA Continuing Professional Development
and Workplace Learning Quality Guidelines
http://www.ifla.org/en/publications/cpdwlquality-guidelines-project
 专业知识的成长，必须仰赖资讯工作者
持续扩充他们的知识和技能
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*IFLA/UNESCO Public Library Manifesto 1994
国际图联和联合国文教组织1994年发表的公共图书馆宣言
http://archive.ifla.org/VII/s8/unesco/eng.htm
IFLA Guidelines国际图联准则
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IFLA Continuing Professional Development and
Workplace Learning Quality Guidelines --cont.
基本原则 - 持续职业教育和在职学习的责任由个
人，工作单位，专业协会，和图书馆/资讯科技教
育计划 共同承担。
 最佳实践方法 - 定期的培训需要评估；广泛的正
规和非正规的学习机会；用于专业发
展的预算至少为0.5至1.0 ％；
10 ％的工作时间应当用于教育
活动和非正规学习项目
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Training and development
培训和发展
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确定目标开始进行需求评估
包括一个范围广泛的活动
 正规教育
 会员服务
 会议/研讨会/工作坊
在线课程/远程教育
 工作场所学习: 同事，导师，合作伙伴
职位或职业有关
讨论提高工作生活质量
提供个人改进的一种方法
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ALA-ALP- Certificate Programs
专业证书计划
美国图书馆学会联盟专业协会是一个非盈
利性组织，促进专业图书馆和其他图书馆
工作者的共同利益
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Two certification programs 提供两种专业
证书的项目
 Certified Public Library Administrator (CPLA)
 公共图书馆管理认证
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Library Support Staff Certification (LSSC) Program
 图书馆辅助人员认证计划
ALA-ALP Certified Public Library Administrator (CPLA)
公共图书馆管理认证
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CORE (required) 必修
预算和财务
 技术管理
 组织和人事管理
 建筑的规划与管理
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ELECTIVES (3 of 5 required) 选修
当前的问题
 营销
 筹款/基金申请
 政治与建立关系网络
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服务不同的群体
Library Support Staff Certification Program (LSSCP)
图书馆辅助人员认证计划
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CORE (required) 必修
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图书馆服务基础
技术
沟通方式和团队合作 (Teamwork)
ELECTIVES 选修
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接入服务
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编目和分类
馆藏管理
成人读者咨询服务
参考咨询与信息服务
监督和管理
青年服务
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How can the Human Resources Office help?
图书馆人力资源办公室如何帮忙?
支持图书馆的展望
，使命，目标和服
务宗旨
 将重点放在人力资
源的三项职能上：
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 人员招聘及保留
 人员培训与发展
 人员绩效管理
大学图书馆员的招聘和晋升
Recruitment and Career Advancement of Academic Librarians
馆员和图书管理员(Librarian and Library Assistant) 的差别：
 学历要求
 工作经验
 职务晋升
 工资待遇
大学图书馆常见职务
Most Common Academic Library Positions
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管理人员 （Library Administrator, University Librarian,
Department Head, etc. ）
参考咨询馆员 （Reference and Instruction Librarian ）
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计算机系统馆员 （Systems Librarian ）
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原数据维护馆员 （Metadata Librarian，Cataloger ）
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电子文库馆员 （Electronic Resources Librarian）
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国际研究馆员 （Area Studies Librarian ）
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学科馆员（Subject Librarian）
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档案管理员 （Archivist ）
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大学图书馆馆员的招聘基本要求
Qualifications of Professional Librarians in Academic Libraries
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基本要求 （Qualifications Required )
 美国图书馆学会承认的学校毕业的图书馆学硕士 （ALAaccredited MLS)
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良好的口头和书面交际能力
相关的大学图书馆工作经验
优先考虑的资历 (Qualifications Preferred)
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根据具体工作而定
招聘广告一
哥伦比亚大学东亚图书馆馆长
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Director, C.V. Starr East Asian Library
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Search Re-opened
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The Columbia University Libraries invite nominations and applications for the position of Director of the C.V. Starr East Asi an Library.
For more information about library collections and services, see http://www.columbia.edu/cu/lweb/indiv/eastasian. The C.V. Starr East
Asian Library is one of the major collections for the study of East Asia in the United States with approximately 840,000 volu mes of
Chinese, Japanese, Korean, Tibetan, and Western language materials and over 7,200 periodical titles. The Director guides col lection
development, oversees technical and user services operations, and works closely with faculty and students to help shape the E ast
Asian scholarly enterprise at Columbia. In collaboration with instructional technology, preservation, and digital library program units,
the Director expands access to and preservation of the library's many unique materials in support of research, teaching, and learning.
The Director develops external fundraising and grants initiatives, implements outreach activities that advance collections an d services,
and develops and maintains international partnerships and agreements related to East Asian library collections. Reporting to the
Associate University Librarian for Collections & Services, the Director serves on the Management Committee of the Columbia
University Libraries and represents Columbia at regional, national and international meetings and organizations, including co operative
resource sharing programs for East Asian libraries. The Director manages a materials budget of $2.6 million and leads a staff of 22
FTE. The successful candidate will have: " a strong scholarly background in East Asian Studies " an accredited MLS or PhD i n a
relevant subject area or an equivalent combination of education and experience " the demonstrated ability to manage in a com plex
organization, including budget, staff supervision, and planning experience " knowledge of trends in education, research, an d the
scholarly communication process in East Asian Studies " a commitment to and understanding of technology's role in enhancing
information discovery and access " an ability to lead, motivate, and work in a strong team-based environment " an enthusiasm for and
demonstrated skill in fundraising " excellent interpersonal and communication skill. One of the world's leading research universities,
Columbia provides outstanding opportunities to work and grow in a unique intellectual community. Set in the Morningside Heigh ts
academic village, Columbia also presents the unmatched dynamism, diversity and cultural richness of New York City. The Univer sity
Libraries, grounded in collections of remarkable depth and breadth, are also building extensive electronic resources and serv ices. The
Libraries at Columbia are committed to collegiality, professionalism, innovation and leadership.
We offer a salary commensurate with qualifications and experience and excellent benefits including 100% Columbia tuition exem ption
for self and family and assistance with University housing. Columbia will also pay 50% tuition for your dependent child who i s a
candidate for an undergraduate degree at another accredited college or university.
For immediate consideration, please apply online at:http://academicjobs.columbia.edu/applicants/Central?quickFind=51850 The
Search Committee will begin reviewing resumes on September 8, 2009.
招聘广告二
参考咨询图书馆员 Reference and Instruction Librarian
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Institution: Ashland University Posted: January 14, 2010
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Location: Ohio Position Description: Non-Tenure Track Website: http://www.ashland.edu
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Ashland University Library seeks an experienced librarian to provide reference and instruction services as part of a
three-member reference and instruction team. The position, available April 1, is a 12-month, full-time, non-tenured
faculty position that is renewed annually. The successful candidate will teach research and information literacy skills to
undergraduate and graduate students on Ashland's main campus and at regional sites. Primary responsibilities will
include reference service, course-integrated instruction and collection development. The selected candidate will serve as
library liaison to several academic departments, working to develop the collection to support the curriculum of assigned
departments and to facilitate faculty awareness of library resources and services. Ashland University librarians are
non-tenured faculty members who participate in faculty governance and contribute to service activities of the Library
and the University.
Requirements include a Master's Degree in Library Science from an ALA accredited institution; demonstrated
commitment to student-centered teaching and library outreach; excellent oral and written communication skills; strong
public service ethic; a willingness to learn new library and teaching technologies; the flexibility to work evenings and
weekends and to travel to off-campus university centers; and the ability to work collaboratively in a team environment.
Experience with library instruction, familiarity with concepts of information literacy and pedagogy; web design and
Library 2.0 skills, and the ability to plan and implement programs is desired. A subject-area master's degree is a plus.
Preference will be given to candidates with three or more years of experience as a reference and instruction librarian.
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Salary is competitive and commensurate with experience. Review of applications will begin Feb. 1 and will continue
until position is filled.
Please mail or email resume and names and contact information of three references to Ed Krakora, director of the
Library, at ekrakora@ashland.edu or Ed Krakora, Reference and Instruction Librarian Search, Ashland University,
Ashland, Ohio 44805. Submission of portfolios with application is encouraged. Ashland University meets fully its
obligation of nondiscrimination under federal and state law and is actively committed to diversity in its workplace.
图书馆工作广告的传播途径
Distribution of Library Job Announcements
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图书馆专业杂志 (Professional Journals)
学校招聘网页 (Employer Job Listings)
报纸及公共招聘网站 ( Newspaper and Public Job Postings)
专业团体招聘网页 （Professional Organizations)
邮寄名单服务程序 (listserv)
猎头公司 (Head Hunter)
馆员的职称
Ranking and Titles of Academic Librarians
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Titles
馆员职称
Assistant Librarian = Assistant
Professor (Tenure-track /
Potential Career)
助理馆员=助教授(终身轨道)
Associate Librarian = Senior
Assistant / Associate Professor
(Tenured / Career Status)
(Full) Librarian = Professor
(Tenured / Career Status /
Continuing Appointment)
副馆员=副教授 (终身，连续聘
用)
正馆员=正教授 (终身,连续聘
用)
馆员的周期职称评定
Periodical Evaluation of Academic Librarians
职称评定范围 （加州大学系统）
 基本专业能力馆内服务 (Professional Competence and Quality of
Service within the Library)
 馆外专业活动 (Professional Activities outside the Library)
 学校及其公共服务 (University and Public Service)
 研究以及创造性活动 (Research and Creative Activities)
馆员评定的程序及文件准备
Academic Review Process and Documentation

自述
参考信
直接上司 （部门主任）评语
主管评语
馆长评语
互评委员会/临时评审委员会
主管人事副校长签字
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查阅评定文件以及申诉
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大学图书馆员的工资和福利待遇
Salaries and Benefits of Academic Librarians
基本工资
医疗保险
休假
退休
其他福利（学费减免，等）
加州大学图书馆员职称工资
Salary Scale of UC Librarian Series
大学图书馆员职业成长中的几个迷思
Some Myths on Career Advancement of Academic Librarians
•
有教授职称好 ,还是没有教授职称好 ?
•
读了图书管理硕士(MLS)的图书管理员能不能做馆员?
•
人往低处走 水往高处流: 加州图书馆人才流动中的难题.
Thank You! 谢谢!
Karen T. Wei 陈同丽
Head, Asian Library
Professor of Library
Administration
University of Illinois at
Urbana-Champaign
伊利诺伊大学亚洲馆
馆长, 教授
kwei@illinois.edu
邱葵
University of California
Riverside
加州大学河滨分校图书馆
kuei.chiu@ucr.edu