1 University of North Carolina School of Social Work Course Number: PUBA 757/SOWO 885 Course Title: Financial Management for Nonprofits Semester Spring 2016 Tuesdays….5:30-8:30 pm Room TTK-102 Credits: Three (3) credit hours Instructor: Noel A. Mazade, Ph.D. Professor of the Practice Office: TTK 421-B Phone: 919.843.0063 nmazade@email.unc.edu Office Hours: Mondays and Tuesdays 10am-2pm and by appointment Course Website: Available through http://sakai.unc.edu COURSE DESCRIPTION: This course will help students gain the knowledge and skills they need to guide nonprofit organizations through a variety of important financial decisions and tasks. COURSE OBJECTIVES: 1. Examine the size, scope, role, subsectors, and distinctive characteristics of the nonprofit sector to understand financial management similarities and differences among nonprofit organizations. 2. Describe financial leadership principles, roles, and responsibilities among boards of directors and staff members in nonprofit organizations. 3. Describe the key elements and functions of financial management systems needed by nonprofit organizations to comply with legal and regulatory standards and requirements. 4. Evaluate and assess an organization’s financial health by reviewing and analyzing key financial statements. 5. Describe the budgeting process within nonprofit organizations and prepare a budget using full cost recovery principles. 6. Explain cash flow and investment management options and strategies in nonprofit organizations. 7. Critically analyze and assess various resources development strategies in promoting organizational sustainability. Financial Management for Nonprofits Spring 2016 2 8. Communicate financial performance and progress to stakeholders in an effective manner. RESOURCES: All course lectures, syllabus, assignment information, and external links to useful web sites are or will be available on Sakai, at http://sakai.unc.edu CLASS PARTICIPATION: Class participation counts for a portion of one’s final grade and includes class attendance, contributions to assignments, and informed participation in class discussion. Informed participation means that you clearly demonstrate that you have completed assigned readings and can offer analysis, synthesis and evaluation of written material. Excellent participation also means that your comments are thoughtful, focused and respectful. Points will be deducted from the base score if you miss class, are late, leave early, disappear for long periods on break, or are unprepared. This course is structured as a seminar therefore all class members are expected to share responsibility for participating in discussions and for presenting materials needed by the class. Some classroom time may be spent working in small task groups, experiential activities and role plays; therefore, class attendance is crucial. The development of a supportive learning environment is fostered by respectfully listening to the ideas of others, being able to understand and appreciate a point of view which is different from your own, clearly articulating your point of view, and linking experience to resource materials. POLICY ON ACADEMIC DISHONESTY: Please refer to the APA Style Guide, The SSW Manual, and the SSW Writing Guide for information on attribution of quotes, plagiarism, and appropriate use of assistance in preparing assignments. All written assignments should contain a signed pledge from you stating that, "I have not given or received unauthorized aid in preparing this written work". In keeping with the UNC Honor Code, if reason exists to believe that academic dishonesty has occurred, a referral will be made to the Office of the Student Attorney General for investigation and further action as required. The Honor System module is available at: studentconduct.unc.edu. POLICY ON ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES: The University of North Carolina – Chapel Hill facilitates the implementation of reasonable accommodations, including resources and services, for students with disabilities, chronic medical conditions, a temporary disability or pregnancy complications resulting in difficulties with accessing learning opportunities. All accommodations are coordinated through the Accessibility Resources and Service (ARS) Office. In the first instance please visit their website http://accessibility.unc.edu, call 919-962-8300 or email accessibility@unc.edu. Please contact ARS as early in the semester as possible. Financial Management for Nonprofits Spring 2016 3 POLICIES ON THE USE OF ELECTRONIC DEVICES IN THE CLASSROOM: It is to be expected that we will all be invested in creating a learning environment of respect and engagement. Your attention is an important sign of respect to your colleagues, and an important part of everyone’s learning. During class, cell phones should be turned off or silenced. The use of laptops in class for the purpose of taking notes or completing small group tasks is welcomed. APA AND WRITTEN ASSIGNMENTS The School of Social Work faculty has adopted APA style as the preferred format for papers and publications. The best reference is the Publication Manual of the American Psychological Association, Sixth Edition (2009) that is available at most bookstores. The following web site provides additional information: http://www.apastyle.org/apa-stylehelp.aspx . You are strongly encouraged to review the materials on the School of Social Work’s website: http://ssw.unc.edu/students/writing . This page includes numerous helpful writing resources such as tutorials on understanding plagiarism, quick reference guide to APA, writing tips, and ESL materials. Students are also strongly encouraged to review the section on plagiarism carefully. All instances of academic dishonesty will result in disciplinary measures pre-established by the School of Social Work and the University. POLICY ON ASSIGNMENTS SUBMISSION, INCOMPLETES, AND LATE ASSIGNMENTS: A grade of “Incomplete” will be given only in extenuating circumstances and in accordance with SSW and University policy. All assignments are to be submitted electronically to the Drop Box in our Sakai site and are due at the beginning of class on the dates noted on this syllabus. Ten percent will be deducted from your grade for each day that an assignment is late. If you have a situation arise that may prohibit you from completing the assignment on time, any request for an extension on the papers must be done in advance of the due date (at least 24 hours) for the assignment. Approved delays will not affect the grade. GRADING SYSTEM Points will be awarded for each of the major course components as follows: Class Participation: 12 sessions @ 10 points/week = 120 points (24%) The point scores received throughout the semester will be combined and converted to the following scale for final grading: 470-500 Points (94% and above) = H [High Pass…Clear Excellence] 400-499 Points (80%-93%) = P [Entirely Satisfactory Graduate Work] 350-399 Points (70%-79%)= L [Low Pass-Inadequate Graduate Work] 349 Points and below (69% and lower) = F [Fail] Financial Management for Nonprofits Spring 2016 4 Point Distribution: Class attendance and participation-150 points (30%) Financial Health Assessment and Plan Assignment-150 points (30%) “Final”-200 points (40%) ASSIGNMENTS Assignment 1: Financial Health Assessment and Sustainability Plan There are two options for completing this assignment: In Option A, class members will work in teams of two or more to (a) assess the financial health of a nonprofit organization by reviewing financial statements and program and budget documents, and interviewing the organization’s key leaders, and (b) develop and present a set of detailed recommendations for sustained and/or improved financial health. There are no parameters on the size of the nonprofit or on the length of time it has been in operation. Teams can, but are not required to, interact directly with the organization. Either way, teams must access sufficient programmatic and financial information to complete the assignment. If a team directly interacts with an organization, permission should be obtained to discuss the organization’s data in class. With Option B, a class member can work independently with a case of their choosing subject to the instructor’s approval. Both teams and individuals will present their plans on April 12. Assignment 2: The “Final” [see below] REQUIRED TEXTS & INSTRUMENTS: There is no required text book for this course, but there are required readings, which are available on the Sakai course site, unless otherwise noted. Class participants who anticipate being substantively involved in actual financial management in a nonprofit organization may wish to purchase the following publication from the Harvard University School of Business: Harvard Business Review Press. (2012). HBR Guide to Finance Basics for Managers. Boston, MA: Harvard Business Review Press. ISBN-13: 978-1422187302 Financial Management for Nonprofits Spring 2016 5 COURSE OUTLINE Session 1 – January 12 Introduction to Financial Management Class Review class members’ nonprofit-related experiences and learning goals for course; Review course Syllabus; Analysis of a State Mental Health Agency Services and Financial Profile. Handout: National Association of State Mental Health Program Directors Research Institute, Inc. (2015). 2015 North Carolina State Mental Health Agency Profiles Summary Report. Falls Church, VA: NASMHPD Research Institute, Inc. January 2016. [Report posted in the “Resources” link on the Sakai course web site] Session 2- January 19 Essential Elements of a Financial Management System for Nonprofit Organizations I. Overview of Nonprofit Organizations A. What is a nonprofit organization? Can a nonprofit organization legally earn a “profit” or “surplus”? If so, is it taxable? Discuss unrelated business taxable income (Form 990-T) B. How does an organization achieve tax exempt status? Maintain this status? 1. Legal requirements (may vary by State). Generally, the organization incorporates and attorney assists in drafting by-laws; certain by-laws are required by the IRS such as how the assets are disbursed if the organization dissolves operations 2. Group of interested persons come together to form an organization with a charitable mission 3. Internal Revenue Service Procedures-State procedures a. Form 1023 (or Form 1023 for very small organizations) b. Charitable Solicitation License c. Are all tax exempt organizations charitable in nature? Are contributions to such organization deductible by donors or grantors? C. Reporting requirements by the nonprofit 1. Internal Revenue Service-annually must file an information return Form 990 (Form 990-T, if required) 2. Payroll reporting requirements to IRS, State, Social Security Information 3. Sales Tax, Property Taxes Financial Management for Nonprofits Spring 2016 6 II. Structure and Operations of a Nonprofit Organization A. Board of Directors and officers-size and makeup of the Board, terms; conflict of interest B. Committee structure-permanent and ad-hoc committees, task forces; noted in by-laws as drafted by the attorney. C. Functions of various committees and how often they meet 1. Executive Committee 2. Finance Committee 3. Audit Committee (if large enough to have separate from Finance) 4. Nominating Committee 5. Development Committee 6. Program Committee 7. Others (ad-hoc committees such as project or program specific) D. Best Practices-policies and procedures and how IRS may evaluate III. Relationship of the Board with Management A. What is the function of the Board? Responsibilities? Potential liability? B. Drafting a strategic plan to guide the operations in achieving the goals of the organization (mission/goals/growth/funding/ collaboration) C. Budgeting-who is responsible for preparing and approving an annual budget? Can a budget be modified during the year? How is cash flow evaluated? D. Must operations be funded from current support and revenue (after Year 1)? Can prior year reserves be used for operations or must reserves be set aside for other uses? Examples? Who determines this? IV. Reporting –Internal and External A. Who is interested in seeing the financial statements of the organization? B. Working with a CPA to set up the books of the organization and provide ongoing guidance C. How do you select software for bookkeeping and reporting? D. How do you design a chart of accounts and financial statement format? This is determined by the nature of the organization and the types of activities, sources of revenue and support and expenses (program expenses and support expenses which includes management and general and fundraising) E. Sample financial statements are available for review in your materials F. What is the meaning of the term “net assets”? What is the difference in unrestricted (including Board Designated), temporarily restricted and permanently restricted? What if the organization has an Endowment? G. What is the purpose of an Accounting Policies and Procedures manual? H. What are internal controls and why are they necessary? Financial Management for Nonprofits Spring 2016 7 V. Other Financial Matters A. Do all nonprofits need to have an audit of their financial statements annually? Review? Compilation? B. Is the Form 990 available for the public to view? Legal requirements and public disclosure (Charity Navigator/Guidestar) C. Measuring Success 1. Benchmarking/return on investment 2. Value added to beneficiaries 3. Ability to raise funds for the mission D. Other topics of interest to the group Guest Speaker: Lida Coleman, CPA Manager, Coleman Huntoon and Brown, PLLC Chapel Hill, NC Session 3 – January 26 North Carolina Budget Process, Legislative Roles, and Medicaid/Health Choice Major Steps to a North Carolina Budget NC General Assembly Calendar Medicaid and Health Choice Medicaid Expenditures Medicare Health Choice Stakeholders Spending Drivers Recent Legislation Sources of Legislative Fiscal Information Guest Speaker: Steve Owen, Senior Analyst Fiscal Research Division North Carolina General Assembly Resources: Health and Human Services Joint Legislative Oversight Committee (2015). Overview of Medicaid Provider Payments. Power Point presentation by Steve Owen, Fiscal Research Division. March 19,2015. [Available in the “Resources” link labeled as Steve Owen Power point presentation on the Sakai course web site] Session 4 – February 2 Selected Elements of Nonprofit Financial Management Accounting and the Organization; Purpose of accounting; Who are the accounting people and what do they do; Financial Statements; Accrual nature of accounting; Financial Management for Nonprofits Spring 2016 8 The Balance Sheet; Income statement (Profit and Loss); Statement of Cash Flows; What is and what is not in the financial statements and why; Exercise: creating simple financial statements; Understanding a non-profit's financial statements; The board of directors fiduciary responsibilities; Board members' legal responsibilities; The finance committee; Embezzlement and avoiding financial mismanagement. Guest Speaker: John Hand, MBA, Ph.D. Robert March and Mildred Borden Hanes Distinguished Professor of Accounting Keenan-Flagler Business School UNC-Chapel Hill Preparation for Session 5: Be acquainted with the following document: Millonzi, K. (2011). Local Government Budget and Fiscal Control Act, Seventh Edition, 2011. Retrieve from: https://www.sog.unc.edu/publications/books/local-government-budget-and-fiscalcontrol-act-seventh-edition-2011#!/ Session 5 - February 9 Focus: The Budgeting Process in a Large Nonprofit Behavioral Health Organization Objectives: Understand budget terms in a non-profit/government setting; Understand time lines and components of budget; Be able to explain the budget process 1. North Carolina Local Government Budget and Fiscal Control Act – GS 159 2. What comprises a budget? a. Revenue vs. expenditures b. Cost centers, departments, programs, function, etc. c. Administration vs. service, direct vs. indirect, fixed vs. variable Cost allocation – different methodologies d. Planned surplus vs. deficit e. November-July Budget Timeline: review of reports, funding, community needs; mid-year projections, special contract review; budget kick off meetings, administrative and service focus, budgeting for services, projects or special programs/services for next year, strategic plan; budget retreat with the board, priorities, presentations from stakeholders; public Financial Management for Nonprofits Spring 2016 9 hearing, final budget approved by board, changes implemented; cutting budget items from the previous fiscal year. f. Post-July activities: Allocations from the state; Amendment preparation, and Service realignment. Continued monitoring g. Budget to actual h. Expense trends i. Contractual performance of providers j. Administrative budget usage, by departments k. Need for amendments l. Cash flow m. Internal and external reports (IRS Form 990) 3. Final differences between Nonprofits and government Guest Speaker: Kelly Goodfellow, MBA Chief Financial Officer Alliance Behavioral Healthcare Session 6 – February 16 Focus: Instruments Utilized for Procuring Health and Human Services: RFAs, RFIs, Task Orders, Cooperative Agreements, and RFPs Guest Speaker: Linda Kendall Fields, M.Ed. Clinical Assistant Professor Jordan Institute for Families UNC School of Social Work Session 7 – February 23 Financial Management Functions for Licensed Independent Practitioners, Behavioral Health Companies, and Other Human Service Agencies Billing Patient Collections Monthly Reporting Eligibility Verification Electron Note Writing and Storage Electronic Scheduling Credential Paneling Assistance Audit Support Services. Guest Speaker: Dan Zorn, MPA CEO, THESPARC Network Financial Management for Nonprofits Spring 2016 10 Session 8 – March 1 Focus: The Audit—Process, Content, and Implications. Selecting the audit firm; Functions of the audit; Tasks performed by the audit team; Internal controls: why, use, documentation roll-up, and role in financial management; CFO-CEO-Board of Directors-Finance Committee, and auditor roles and relationships; Documentation; For profit v. not-for-profit similarities and differences Guest Speaker: Lynn Dikolli, MBA Adjunct Assistant Professor of Accounting UNC Keenan-Flagler Business School Session 9 – March 8 Focus: Fiscal Resource Development; Strategic Planning; Annual and Membership Campaigns; and Campaign Readiness and Management Guest Speaker: Fred Stang, MSW Senior Associate Moss +Ross Chapel Hill, NC March 15 >>>NO CLASS SPRING BREAK<<< Session 10 – March 22 Financial Management Utilizing Internal Financial Metrics in Managed Care Managed Care Organizations and Functions Rate Structures Risk-Based Payment Structures Risk profiling Internal Controls Utilization Management Debriefing with Providers Guest Speaker: Lesa Yawn, Ph.D., JD Partners Behavioral Health Management Financial Management for Nonprofits Spring 2016 11 Session 11 – March 29 5:45-7:30: Class will convene to participate in Macro Practice Networking Night on the Research Triangle Institute campus. Address of the facility TBA. Session 12 – April 5 Update on North Carolina Medicaid: Financial Management in Medicaid Managed Care National Trends in Healthcare Financing; Improving Quality and Controlling Costs; Provider Reimbursement Shift to Value Based Billing; Medicaid Managed Care Rules; Rate Accountability; Coverage and Authorization of Billable Services; Proposed Medicaid Delivery System; Development of the new Medicaid 1115 Waiver; Future Roles of Managed Care Organizations in North Carolina; Smart Technology and Implications for Financial Management. Guest Speaker: Tara R. Larson, MA Cansler Collaborative Resources, Inc. Session 13 – April 12 Class Member’s presentation of their Financial Health Assessment and Sustainability Plans Session 14 – April 19 Simulation of the Financial Management union-management negotiation. Parking lot topics generated throughout the semester such as depiction of financial data in the annual report, new models of budgeting and financial management, use of “Big Data” for identifying financial data, Return on Investment, and visual depiction of financial data. Session 15 – April 26 Focus: Class Participant’s Individual Presentations of their “Final” Financial Management for Nonprofits Spring 2016 12 OPTIONS FOR THE SEMESTER END “FINAL” Personal Journal: Maintain a frequently periodic multi-week personal journal with a focus on your learnings about financial management in which you are involved or one that you can track with some reliability. Note variables that have to do with your observations about financial management, strategies, tactics for maximizing financial management, fiscal resource development, effectiveness, and other relevant parameters. Questionnaire, Instrument, Research: Conduct a mini-research project related to Financial management in nonprofit organizations using a self-created instrument or one available from some other source. Participants’ responses might be written, forwarded to you via Survey Monkey [tm], or verbally via individual and/or (focus) group interviews. Conduct your project in accordance with the scientific method: hypothesis, subjects, data, data analysis, results/conclusions, and implications for leadership styles and other relevant variables. Intensive Focus on Selected Variable(s): The literature, videos, and class discussions will surface a number of interesting variables that relate to financial management. Select one or a small set of these that appeal to you as the focus of a paper, Power Point, or other vehicle. Locate additional references (articles via the library, on the Web, etc.), develop abstracts of the literature, find additional materials (reports, videos), and/or other means to more fully explicate your focus. Field Work Venue Financial Management Profile Based upon access to and spending significant time at your field work setting, identify characteristics of leadership you wish to track over a multi-week period with an emphasis on the how the organization manages finances or other parameters of financing. Document selected aspects of the agency’s policies, operations, development and/or execution of service programs, clientele, performance, and other related characteristics. Personal Intervention: Having observed, experienced, or otherwise had some aspect of financial management that has impacted you in a manner you would like to change, albeit even to a minimal degree, develop an intervention strategy, attempt to implement it, and report on the outcomes. The goal of the intervention is to practice “conscious use of self” a deliberative way on a specific aspect of financial management. Financial Management Assessment: Conduct an assessment of factors that are related to the genesis, evidence of, and solutions for impacting upon financial management and/or its constructive application, and outcome. Measures of financial management and other variables should be included. [See available instruments] Extension of a Previous Class: It may be that in a previous class you encountered material that is relevant to this class but that you had no opportunity to expand upon in the previous course. Or, there may be a particular “thread” of interest you have had in financial Financial Management for Nonprofits Spring 2016 13 management that is directly relevant to your intellectual interest, goals, or other aspect of your professional life that relate to this course. Should that be the case, select the topic…incorporate materials from the previous class…expand upon these…and develop a more complete profile of the topic. Academic Paper: Maintaining the best traditions of the academic approach, develop a typical “term paper” on a subject of your choice. Include the usual elements: Rationale for topic selection, main ideas, extensive literature review, discussion/presentation, and conclusions. Group Project: Rather than embarking on an individual “final”, you may wish to form a intellectual cabal of some sort amongst your classmates. If you embark on a group project, there should be a clear differentiation of roles, what each member is expected to produce, and the rationale for using the group vs. an individual project. The final product must be in a format that would allow the instructor to know who contributed what aspect so a grade can be awarded to each individual. Other Ideas: Free associate on other foci, topics, methods, formats, outcomes, and the like that you would like to suggest. Contact the instructor to discuss or solicit others’ interest. Financial Management for Nonprofits Spring 2016