What Can I Do With A Major In…
SERVICE MANAGEMENT
General Information:
In today’s increasingly service-based industry, Service Management has become a popular
emphasis for all business majors throughout the country. Service management requires operational
and production methods that are different from production and manufacturing. It is widely
accepted that producing and selling goods requires offering a service in order to be competitive.
The Service Management area of emphasis in the UCCS College of Business is designed to provide
skills and knowledge for those who will work in a management or professional capacity in the
business sector, including healthcare support occupations, customer service departments, call
centers, insurance, legal firms, and a variety of other industries. The aim of high performance
service management is to optimize the service-intensive supply chains, which are usually more
complex than the typical finished-goods supply chain.
Career Possibilities:
Customer Service Representative
Labor Relations Manager
Marketing Manager
Management Consultant
Food Service Manager
Property Manager
Healthcare Administrator
Event Manager
Lodging Manager
Statistics:
· 2013 Annual median salary for Property Manager is $67,300; employment is expected to grow 8%
by 2020.
· 2013 Annual median salary for Food Service Managers is $53,200; employment is expected to
grow 7% by 2020.
· 2013 annual median salary of Lodging Managers is $48,400; employment is expected to grow 4%
by 2020.
UCCS Clubs:
Go to http://sll.uccs.edu/Clubs and log into Mountain Lion Connect in the top corner for a list of
clubs or contact the SGA Office for more information, 719.255.3470 or studlife@uccs.edu.
For more information:
www.itil.org.uk
www.tech-faq.com/service-management.html
Sources:
Occupational Outlook Handbook
www.acinet.org
online.onetcenter.org
http://www.mymajors.com/
www.worldwidelearn.com
www.simplyhired.com