Entering Customer Requests in AiM Website:

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Entering Customer Requests in AiM
Website: http://aim.sfasu.edu/fmax
Recommended browser: Internet Explorer 7 and up.
Note: Please Ensure that your pop-up blocker is disabled.
1) From the AIM
WorkDesk, click the
Customer Service link.
2) Click the blank page icon next to
customer request to open the
request form.
If you need more space, please see Appendix A on Page 8.
3) Fill out the description of the problem, including
the room number. Please be as detailed and
descriptive as possible. For billable items, please
include the Fund, Org., and Program of your FOAP.
4) Leave these fields blank.
5) Enter your name, contact phone, and email address.
6)Enter your building’s property code into
the property code box and click the
magnifying glass above (e.g. 000501) When
prompted you may select the room number
from the list or click the green “done” flag.
A list of buildings and their
property codes can be found
at the end of this slide show.
7) Type “faculty/staff ” in the problem
code box and click the magnifying glass
8) Click the floppy disc icon to save the
request and it will be sent to the Physical Plant
Work Control Coordinator for processing.
Appendix A
From the drop down menu select “Extra
Description” if you cannot fit your
description into the regular description
box.
Appendix A
Enter your description into the “Extra
Description” box and click the green arrow
when you are done to return to the main
customer request screen.
See Page 4 to continue instructions on how to create a customer request.
To print or save your customer request, click the printer icon in the top right corner.
This will open up a new window with options to save or print.
To save your Customer Request, click the floppy disk icon, and
select the location where you would like to save your request.
To print your Customer Request, click the printer icon.
Property List
000154
000157
000164
000165
000113
000536
000131
000132
000101
000533
000561
000560
000558
000562
000559
000823
000821
000825
000125
000136
000824
000830
000831
000832
000833
000103
000140
000193
000188
000202
000152
000195
000532
000191
000192
000189
000523
000834
000122
000137
000160
AGRICULTURE
AGRICULTURE GREENHOUSE 1
AGRICULTURE GREENHOUSE 2
AGRICULTURE HEADHOUSE
AGRICULTURE MECHANICS SHOP
ALUMNI BUILDING
ART
ART STUDIO
AUSTIN BLDG
BAKER PATTILLO STUDENT CENTER
BASEBALL GROUNDS EQUIPMENT SHED
BASEBALL LOCKER ROOM
BASEBALL PRESSBOX
BASEBALL TICKET BOOTH
BASEBALL TRAINING ROOM
BEEF FARM IMPLEMENT & REPAIR SHED
BEEF FARM LIVESTOCK BARN
BEEF FARM RESIDENCE 3
BIOLOGY GREENHOUSE
BOYNTON
BROILER BEEF FARM RESIDENCE 2
BROILER HOUSE 1
BROILER HOUSE 2
BROILER HOUSE 3
BROILER HOUSE 4
CHEMISTRY
CHEMISTRY STORAGE
CINEMATOGRAPHY (310 E STARR)
CINEMATOGRAPHY (318 STARR)
CINEMATOGRAPHY STORAGE
COE ANNEX (OLD ECHL)
COLE ART CENTER (down town)
COLISEUM
DEWITT NURSING ADMINISTRATION
DEWITT NURSING EDUCATION
EARLY CHILDHOOD RESEARCH CENTER
EAST COLLEGE CAFETERIA
EQUINE CENTER
FERGUSON LIBERAL ARTS
FORESTRY BUILDING
FORESTRY GREENHOUSE
000106
000203
000999
000501
000519
000109
000184
000178
000516
000518
000520
000538
000534
000526
000147
000123
000158
000185
000172
000120
000524
000162
000554
000522
000545
000546
000547
000548
000161
000502
000148
000149
000155
000194
000601
000610
000609
000602
000607
000151
000117
FORESTRY LABORATORIES
FORESTRY STORAGE
GENERAL CAMPUS
GIBBS
GRIFFITH
GRIFFITH FINE ARTS
GRIFFITH FINE ARTS ANNEX (old nursing annex)
GROUNDS STORAGE
HALL 10
HALL 14
HALL 16
HALL 20
HEALTH SERVICES
HOUSING OPERATIONS ANNEX
HPE COMPLEX
HUMAN SCIENCES BUILDING
HUMAN SCIENCES SOUTH
HUMAN SERVICES, TELECOM
INTRAMURAL RESTROOM
KENNEDY AUDITORIUM
KERR
LIBERAL ARTS NORTH
LUMBERJACK LANDING
LUMBERJACK LODGE
LUMBERJACK VILLAGE BLDG 1
LUMBERJACK VILLAGE BLDG 2
LUMBERJACK VILLAGE BLDG 3
LUMBERJACK VILLAGE COMMUNITY BLDG
MATH BUILDING
MAYS
MCGEE BUSINESS
MCKIBBEN EDUCATION
MECHANICAL FOR AGRICULTURE
MECHANICAL FOR ECRC
MECHANICAL FOR GRIFFITH/KERR
MECHANICAL FOR LUMBERJACK LANDING
MECHANICAL FOR LUMBERJACK VILLAGE
MECHANICAL FOR STEEN
MECHANICAL FOR UNIV CENTER
MECHANICAL PLANT 2
MECHANICAL PLANT I
Property List (cont’d)
000196
000110
000121
000163
000124
000190
000511
000169
000170
000204
000171
000553
000544
000549
000543
000552
000104
000801
000828
000827
000829
000133
000138
000198
000199
000102
000200
000183
000180
000114
000565
000566
000564
000563
000567
000512
000182
000176
000177
000527
000530
MECHNICAL FOR MUSIC
MILITARY SCIENCE
MILLER SCIENCE
MOTOR POOL
MUSIC
MUSIC PREPARATORY SCHOOL
NORTH
OBSERVATORY
OBSERVATORY LARGE DOME
OBSERVATORY SLIDE OFF
OBSERVATORY SMALL DOME
PARKING AND TRAFFIC OFFICE
PARKING GARAGE- AIKMAN DRIVE
PARKING GARAGE- LUMBERJACK VILLAGE
PARKING GARAGE- STUDENT CENTER
PARKING GARAGE- WILSON DRIVE
PHYSICAL PLANT
PINEY WOODS CONSERVATION CENTER
POULTRY CONFERENCE BUILDING
POULTRY FEED MILL
POULTRY PROCESSING BUILDING
PRESIDENTS HOME
PURCHASING AND CENTRAL STORES
PWNPC GREENHOUSE
PWNPC HEADHOUSE
RUSK
SAFETY CHEMICAL STORAGE
SCHOOL OF SOCIAL WORK
SFA THEATER
SHELTON GYM
SOFTBALL EQUIPMENT STORAGE
SOFTBALL GROUNDS EQUIPMENT SHED
SOFTBALL LOCKER ROOM
SOFTBALL PRESS BOX
SOFTBALL TICKET BOOTH
SOUTH
SRC
SRC ANNEX EAST
SRC ANNEX WEST
STADIUM FIELDHOUSE
STADIUM PRESS BOX
000528
000529
000537
000540
000541
000556
000557
000539
000146
000521
000139
000608
000550
000187
000826
000551
000515
000168
000153
000186
000201
000535
000167
000542
000500
STADIUM RESTROOM EAST
STADIUM RESTROOM WEST
STADIUM SPORTS MEDICINE/ACADEMIC CENTER
STADIUM STORAGE 1
STADIUM STORAGE 2
STADIUM STORAGE 3
STADIUM TICKET BOOTH EAST
STADIUM TICKET BOOTH WEST
STEEN LIBRARY
STEEN HALL
STONE FORT
STUDENT REC CENTER POOL PUMP HOUSE
STUDENT RECREATION CENTER
STUDENT TECHNICAL SUPPORT (SHACK)
SWINE FACILITY
TENNIS COMPLEX
TODD
TUCKER HOUSE
UNIVERSITY POLICE
UNIVERSITY SAFETY
UNIVERSITY SAFETY GARAGE
UNIVERSITY WOODS APARTMENTS
VISITOR INFORMATION CENTER
WELLNESS CENTER
WISELEY
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