QUARTERLY REPORT
SECOND QUARTER 2012
1
Table of Contents
Topic
Section
Pages
Plan Overview
1
3-16
Administrative Overview
2
17-28
Local Office Activity
3
29-36
Appendix
4
37-41
2
Plan Overview
3
Assets
$3,422,999,275
$3,391,616,360
$3,174,274,111
$2,987,642,934
3Q11
Net Asset Change
Beginning Balance
Deposits
Net Transfers
Fees
Distributions
Change in Value
Interest/Dividends
Ending Balance
Outstanding Loans
Total Assets Including Loans Outstanding
Total Assets in Ending Balance As Roth Balances
4Q11
1Q12
3Q 2011
$3,289,226,523
$69,494,955
($178,354)
($466,440)
($51,451,182)
($323,642,426)
$4,659,858
$2,987,642,934
$133,716,083
$3,121,359,017
$316,842
2Q12
4Q 2011
$2,987,642,934
$67,139,785
$192,055
($487,094)
($46,014,197)
$150,936,791
$14,863,837
$3,174,274,111
$138,622,226
$3,312,896,337
$1,012,995
1Q 2012
$3,174,274,111
$54,596,622
($298,000)
($541,050)
($56,756,751)
$232,531,902
$4,882,882
$3,422,999,275
$140,528,119
$3,563,527,394
$2,024,773
2Q 2012
$3,422,999,275
$87,126,978
$306,500
($549,163)
($57,341,889)
($61,414,071)
$488,730
$3,391,616,360
$142,992,486
$3,534,608,846
$3,147,055
4
Quarter End Assets
$1,200,000,000.00
$1,000,000,000.00
$800,000,000.00
$600,000,000.00
$400,000,000.00
$200,000,000.00
$0.00
Schwab Self-Directed
FDIC - Insured Savings Account
JPMorganChase Certificates of
Deposit
Deferred Compensation Stable
Value
DCP Bond Fund
DCP Large Cap Fund
DCP Mid Cap Fund
SSGA Russell Small Cap Index NL
Series S
DWS EAFE Equity Index Institutional
Fidelity Diversified International
Ultra Conservative Profile Portfolio
Conservative Profile Portfolio
Moderate Profile Portfolio
Aggressive Profile Portfolio
Ultra Aggressive Profile Portfolio
5
Total Assets =$ 3,391,616,360
Details on page 38
Historical Assets
$4,000,000,000.00
$3,391,616,360
$3,500,000,000.00
$3,000,000,000.00
$2,500,000,000.00
$2,000,000,000.00
$1,382,120,173
$1,500,000,000.00
$1,000,000,000.00
$500,000,000.00
$0.00
6
Quarter End Participants
11,510
11,701
11,675
11,611
28,855
28,647
28,674
28,717
3Q11
4Q11
1Q12
2Q12
Contributing Participants
Contributing Participants
Non-Contributing Participants
Total Participants
New Participants Added
Average Bi-Weekly Deferral for the quarter
Median Account Balance
Participants contributing to Roth source
Average Roth Deferral for the quarter
Non-Contributing Participants
3Q11
28,855
11,510
40,365
4Q11
28,647
11,701
40,348
1Q12
28,674
11,675
40,349
2Q12
28,717
11,611
40,328
262
175
211
227
$314
$338
$317
$375
$32,978
451
$282
$35,564
678
$240
$38,401
892
$164
$37,898
1,012
$196
7
Historical Participants
44,000
42,000
40,328
40,000
38,000
36,000
34,000
32,000
30,000
28,000
25,855
26,000
24,000
22,000
20,000
18,000
16,000
14,000
12,000
10,000
8,000
6,000
4,000
2,000
0
8
Net Cash Flow Detail can be found on page 40
Schwab Self-Directed
JPMorganChase Certificates of Deposit
Deferred Compensation Stable Value
FDIC - Insured Savings Account
Vanguard Total Bond Market Index Inst'l Plus
PIMCO Total Return Fund - Inst
DCP Bond Fund
Vanguard Institutional Index Plus
Hartford Capital Appreciation HLS IA
DCP Large Cap Fund
American Funds Invstmnt Company of America R6
American Funds Growth Fund R6
Vanguard Mid Cap Index - Inst'l
Lazard Mid Cap Fund
DCP Mid Cap Fund
SSGA Russell Small Cap Index NL Series S
($956,061)
($91,519,463)
($115,267,054)
($485,604,684)
($271,658,248)
($142,540,155)
($230,536,073)
($56,032,540)
($30,417,804)
($344,001)
$15,431,200
$18,143,292
$1,818,868
$211,918,778
$87,211,334
$2,320,133
Ultra Conservative Profile Portfolio
($158,173)
$4,549,274
Conservative Profile Portfolio
DWS EAFE Equity Index
$6,257,478
Moderate Profile Portfolio
($1,874,267)
$5,489,526
Aggressive Profile Portfolio
Fidelity Diversified International
$4,442,620
Ultra Aggressive Profile Portfolio
$1,099,417,608
Net Cash Flow
9
Participant Transfer Activity
Transfers Out
Schwab Self-Directed
($3,688,193)
JPMorganChase Certif icates of Deposit
($906,035)
Def erred Compensation Stable Value
($30,935,632)
FDIC - Insured Savings Account
($51,568,650)
Vanguard Total Bond Market Index Inst'l Plus
($93,269,863)
PIMCO Total Return Fund - Inst
($117,506,469)
($13,658,486)
DCP Bond
Vanguard Institutional Index Plus
Hartf ord Capital Appreciation HLS IA
DCP Large Cap Fund
American Funds Invstmnt Company of America R6
American Funds Growth Fund R6
($489,016,376)
Transfers In
$16,932,808
$0
$38,969,169
$55,674,578
$1,374,336
$1,988,391
$224,797,906
$2,693,810
($286,068,467)
$13,671,585
($48,511,183)
($142,585,736)
($230,967,245)
$1,144,874,201
$220,237
$1,044,149
Vanguard Mid Cap Index - Inst'l
($58,233,511)
$1,908,695
Lazard Mid Cap Fund
($31,657,654)
$1,083,373
DCP Mid Cap Fund
($6,851,309)
SSGA Russell Small Cap Index NL Series S
($17,967,104)
$93,028,820
$16,131,020
DWS EAFE Equity Index
($1,418,807)
$650,844
Fidelity Diversif ied International
($5,631,736)
$2,151,179
Ultra Conservative Prof ile Portf olio
($5,183,584)
$6,557,718
Conservative Prof ile Portf olio
($3,973,974)
$7,744,861
Moderate Prof ile Portf olio
($6,719,130)
$10,435,035
Aggressive Prof ile Portf olio
($9,391,756)
$11,115,962
Ultra Aggressive Prof ile Portf olio
($7,591,003)
$10,559,723
10
Net Transfer Activity
Net Transf er Out
Net Transf er In
Schwab Self -Directed
$13,244,615
JPMorganChase Certif icates of Deposit
($906,035)
Def erred Compensation Stable Value
$8,033,537
FDIC - Insured Savings Account
Vanguard Total Bond Market Index Inst'l Plus
PIMCO Total Return Fund - Inst
$4,105,928
($91,895,527)
($115,518,078)
DCP Bond
Vanguard Institutional Index Plus
Hartf ord Capital Appreciation HLS IA
$211,139,420
($486,322,566)
($272,396,883)
$1,096,363,018
DCP Large Cap Fund
American Funds Invstmnt Company of America R6
American Funds Growth Fund R6
Vanguard Mid Cap Index - Inst'l
Lazard Mid Cap Fund
($142,365,498)
($229,923,096)
($56,324,815)
($30,574,281)
DCP Mid Cap Fund
$86,177,511
SSGA Russell Small Cap Index NL Series S
($1,836,084)
DWS EAFE Equity Index
($767,963)
Fidelity Diversif ied International
($3,480,557)
Ultra Conservative Prof ile Portf olio
$1,374,134
Conservative Prof ile Portf olio
$3,770,887
Moderate Prof ile Portf olio
$3,715,905
Aggressive Prof ile Portf olio
$1,724,206
Ultra Aggressive Prof ile Portf olio
$2,968,721
11
Asset Allocation by Asset Class
$1,200,000,000
$1,000,000,000
$800,000,000
$600,000,000
$400,000,000
$200,000,000
$0
Prof ile
Portf olios
Total Assets $420,122,142
Participants
22,230
International
Small/Mid
Cap Blend
Large-Cap
Bond
Stable Value
Fund
Fixed Bank
Fund
Self -Directed
$153,742,068
$212,851,872
$1,090,828,9
$214,817,210
$797,933,196
$306,598,602
$194,722,307
12,180
13,631
21,265
10,005
12,935
10,196
1,956
12
Asset Allocation by Asset Class as Percent of Total
Self-Directed, 6%
Profile Portfolios, 12%
Fixed Bank, 9%
International, 5%
Small/Mid Cap Blend, 6%
Stable Value, 24%
Bond, 6%
at 9/30/11
at 12/31/11
at 03/31/12
at 06/30/12
Profile
Portfolios
11.1%
11.5%
11.8%
12.4%
International
4.8%
4.7%
4.8%
4.5%
Small/Mid
Cap Blend
5.9%
6.2%
6.5%
6.3%
Large-Cap, 32%
Large-Cap
31.4%
32.4%
33.9%
32.3%
Bond
6.5%
6.3%
6.0%
6.3%
Stable Value
24.7%
23.8%
22.6%
23.5%
Fixed Bank
10.4%
9.9%
8.9%
9.0%
Self-Directed
5.2%
5.2%
5.5%
5.7%
13
Contribution Allocation by Asset Class
$25,000,000
$20,000,000
$15,000,000
$10,000,000
$5,000,000
$0
Total Contribution Dollars
Total Participant Count
Roth Contribution Dollars
Roth Participant Count
Profile Portfolios
International
Small/Mid Cap Blend
Large Cap
Bond
Stable Value
Fixed Bank Fund
Self-Directed
$14,035,889
22,230
$323,475.01
792
$4,002,528
12,180
$79,500.07
331
$5,369,974
13,631
$154,485.56
460
$19,143,332
21,265
$268,199.62
442
$4,176,907
10,005
$87,464.96
237
$9,454,861
1,295
$125,289.38
212
$5,237,974
10,196
$70,440.51
104
$2,103,498
3,850
$83,085.98
58
14
Contribution Allocation by Asset Class by Pct of Total
Self -Directed, 3%
Prof ile Portf olios, 22%
Fixed Bank, 8%
Stable Value, 15%
International, 6%
Bond, 7%
Small/Mid Cap Blend,
9%
Large-Cap, 30%
at 9/30/11
at 12/31/11
at 03/31/12
at 06/30/12
Profile
Portfolios
20.4%
21.4%
21.3%
22.2%
International
7.0%
6.7%
6.5%
6.3%
Small/Mid
Cap Blend
9.0%
8.5%
8.5%
8.5%
Large-Cap
31.7%
31.4%
30.6%
30.0%
Bond
6.3%
6.2%
6.4%
6.6%
Stable Value
14.1%
14.1%
14.9%
14.8%
Fixed Bank
8.5%
8.6%
8.6%
8.2%
Self-Directed
3.0%
3.1%
3.2%
3.4%
15
Average Account Balance
$84,836
$84,057
$78,639
$74,101
3Q11
4Q11
1Q12
2Q12
CATEGORY
# Of Ppts
Percent
BALANCE
Percent
Less Than $25,000
$25,001-$50,000
$50,001-$75,000
$75,001-$100,000
$100,001-$125,000
$125,001-$150,000
$150,001-175,000
$175,001-$200,000
$200,001-$300,000
$300,001-$400,000
$400,001-$500,000
$500,001-$600,000
$600,001-$700,000
$700,001-$800,000
$800,001-$900,000
$900,001-$1,000,000
over $1,000,001
16,238
6,550
3,655
2,672
2,008
1,632
1,403
1,138
2,965
1,088
434
241
119
85
45
32
22
40.3%
16.2%
9.1%
6.6%
5.0%
4.0%
3.5%
2.8%
7.4%
2.7%
1.1%
0.6%
0.3%
0.2%
0.1%
0.1%
0.1%
161,278,254
236,224,940
225,602,024
232,372,835
224,702,534
223,916,783
227,471,403
212,848,026
716,910,692
372,760,818
192,047,790
130,672,789
77,060,188
63,253,754
38,368,323
30,302,170
25,823,035
4.8%
7.0%
6.7%
6.9%
6.6%
6.6%
6.7%
6.3%
21.1%
11.0%
5.7%
3.9%
2.3%
1.9%
1.1%
0.9%
0.8%
Total
40,327
100% $3,391,616,360
100%
16
Administrative Overview
17
Distributions by Dollar and Ppt
$40,000,000
Dollar Amounts
$35,000,000
Periodic Installments
$30,000,000
Partial Withdrawals
$25,000,000
Full Withdrawals
$20,000,000
$15,000,000
$10,000,000
$5,000,000
$0
SEP SERVICE/
RETIREMENT
HARDSHIP
PLAN TO PLAN
TRANSFER
SEP SERVICE/
RETIREMENT
HARDSHIP
PLAN TO PLAN
TRANSFER
SERVICE
CREDITS
MINIMUM
DISTRIBUTIONS
DEATH
OTHER
2,000
Participant Counts
Periodic Installments
Partial Withdrawals
Full Withdrawals
1,800
1,600
1,400
1,200
1,000
800
600
400
200
0
SERVICE
CREDITS
MINIMUM
DISTRIBUTIONS
DEATH
OTHER
Full details regarding distributions (including loan information) are found on the
next page.
18
Distribution Detail
FULL DISTRIBUTIONS
TOTALS
CEDO/QDRO
DEATH
DEMINIMUS
HARDSHIP
PLAN TO PLAN TRANSFER
RETIREMENT
SEP SERVICE
PARTIAL DISTRIBUTIONS
TOTALS
CEDO/QDRO
DEMINIMUS
DEATH
HARDSHIP
LOAN
MINIMUM DISTRIBUTIONS
PLAN TO PLAN TRANSFER
RETIREMENT
SEP SERVICE
EXTERNAL TRANSFERS
SERVICE CREDITS
PERIODIC INSTALLMENTS
TOTALS
CEDO/QDRO
DEATH
MINIMUM DISTRIBUTIONS
RETIREMENT
70 1/2 INSER
Distribution Amounts
$17,321,326.10
282,557.95
1,307,814.49
5,204.26
0.00
0.00
12,539,183.19
3,186,566.21
$34,203,837.49
148,837.96
0.00
357,125.98
959,067.85
17,376,721.24
81,969.21
14,357.60
12,924,463.40
1,758,681.18
3,843.35
578,769.72
$5,816,725.58
14,325.00
233,344.30
737,080.35
4,831,975.93
0.00
Percent
Participant Count
Percent
100.0%
243
100.0%
1.6%
7.6%
0.0%
0.0%
0.0%
72.4%
18.4%
100.0%
0.4%
0.0%
1.0%
2.8%
50.8%
0.2%
0.0%
37.8%
5.1%
0.0%
1.7%
100.0%
0.2%
4.0%
12.7%
83.1%
0.0%
10
20
3
0
0
139
71
2,133
12
0
13
103
1,485
17
2
342
60
1
98
1,586
4
65
292
1,225
0
4.1%
8.2%
1.2%
0.0%
0.0%
57.2%
29.2%
100.0%
0.6%
0.0%
0.6%
4.8%
69.6%
0.8%
0.1%
16.0%
2.8%
0.0%
4.6%
100.0%
0.3%
4.1%
18.4%
77.2%
0.0%
Average Withdrawal
$71,281.18
28,255.80
65,390.72
1,734.75
n/a
n/a
90,209.95
44,881.21
$16,035.55
12,403.16
n/a
27,471.23
9,311.34
11,701.50
4,821.72
7,178.80
37,790.83
29,311.35
3,843.35
5,905.81
$3,667.54
3,581.25
3,589.91
2,524.25
3,944.47
n/a
19
Rollovers Out & Into the Plan
Rollovers Out
Calendar Year 2012
Rollovers In
36,722,632
(35,487,081)
(59,992,829)
50,108,853
Calendar Year 2011
(65,211,132)
40,311,396
Calendar Year 2010
(80,000,000)
(60,000,000)
(40,000,000)
(20,000,000)
0
20,000,000
40,000,000
60,000,000
20
Rollovers to IRA Summary by Top
Ten Providers by Dollars
$2,500,000.00
$25,000,000.00
$2,000,000.00
$1,500,000.00
$20,000,000.00
$1,000,000.00
$500,000.00
$15,000,000.00
$-
$10,000,000.00
$5,000,000.00
$0.00
TOP TEN
ALL PROVIDERS
The top 10 providers represent 64% of total assets withdrawn and rolled to an IRA in 2Q 2012.
21
Loan Overview
14,000
11,839
12,000
11,709
11,169
10,832
11,171
11,283
10,000
8,000
6,000
5,116
4,980
5,264
5,276
5,394
5,372
4,000
2,000
690
751
732
719
709
752
MAR
APR
MAY
JUN
0
JAN
FEB
One Outstanding Loan
JUL
AUG
Two Outstanding Loans
SEP
OCT
NOV
DEC
Defaulted Loans
Loan Balance Details for Active Loans
Total Balance of Outstanding Loans as of June 30, 2012: $137,411,587.79
Average Balance of Outstanding Loans as of June 30, 2012:
$8,250.47
Total Balance of Defaulted Loans as of June 30, 2012:
$3,910,548.21
22
Historical data found on page 24.
Loan Highlights by Year
23
Loan Details
LOANS INITIATED
Year
2008
2009
2010
2011
2012
JAN
184
312
380
387
395
FEB
176
294
376
415
386
MAR
213
311
496
501
495
APR
319
336
450
438
501
MAY
593
369
490
510
496
JUN
404
449
514
508
488
JUL
405
427
459
484
AUG
406
487
548
557
SEP
439
474
488
459
OCT
440
476
428
465
NOV
290
460
468
484
DEC
TOTAL YTD
315
4,184
412
4,807
451
5,548
487
5,695
2,761
PARTICIPANTS WITH ONE OUTSTANDING LOAN
Year
JAN
2008
5,851
2009
7,388
2010
8,801
2011
9,783
2012
10,832
FEB
5,913
7,480
8,901
9,885
11,839
MAR
6,015
7,622
9,011
9,957
11,709
APR
6,117
7,719
9,097
9,871
11,169
MAY
6,264
7,810
9,253
9,697
11,171
JUN
6,382
7,945
9,383
10,027
11,283
JUL
6,521
8,035
9,480
10,197
AUG
6,673
8,157
9,626
10,298
SEP
6,838
8,317
9,730
10,372
OCT
7,043
8,495
9,852
10,291
NOV
7,170
8,640
10,007
10,236
DEC
7,284
8,766
10,131
10,407
PARTICIPANTS WITH MORE THAN ONE OUTSTANDING LOAN
Year
JAN
FEB
2008
34
41
2009
1,674
1,776
2010
2,923
3,000
2011
4,020
4,116
2012
5,116
4,980
MAR
66
1,867
3,109
4,193
5,264
APR
164
2,018
3,201
4,326
5,276
MAY
507
2,086
3,287
4,378
5,394
JUN
698
2,211
3,403
4,506
5,372
JUL
862
2,335
3,516
4,706
AUG
1,018
2,458
3,675
4,914
SEP
1,204
2,562
3,792
4,973
OCT
1,362
2,693
3,890
5,249
NOV
1,456
2,839
3,997
5,360
DEC
1,571
2,953
4,106
5,438
TOTAL OUTSTANDING LOANS
Year
2008
2009
2010
2011
2012
JAN
5,885
9,062
11,724
13,803
15,948
FEB
5,954
9,256
11,901
14,001
16,819
MAR
6,081
9,489
12,120
14,150
16,973
APR
6,281
9,737
12,298
14,197
16,445
MAY
6,771
9,896
12,540
14,075
16,565
JUN
7,080
10,156
12,786
14,533
16,655
JUL
7,383
10,370
12,996
14,903
AUG
7,691
10,615
13,301
15,212
SEP
8,042
10,879
13,522
15,345
OCT
8,405
11,188
13,742
15,540
NOV
8,626
11,479
14,004
15,596
DEC
8,855
11,719
14,237
15,845
LOANS IN DEFAULTED STATUS
Year
2008
2009
2010
2011
2012
JAN
219
303
428
596
690
FEB
212
292
419
586
751
MAR
231
321
497
639
732
APR
225
318
476
620
719
MAY
220
311
468
615
709
JUN
251
367
527
639
752
JUL
245
362
544
630
AUG
241
354
537
618
SEP
264
381
637
664
OCT
262
377
619
664
NOV
262
371
608
744
DEC
306
450
597
731
24
Hardships
Denial Reasons
Hardships Processed During Quarter
Pending
Documentation, 5
No Qualif ying
Event, 3
Denied , 4
Approved, 82
Distribution Reasons
Uninsured Medical
Expenses, 6
Loss of Income/ Injury, 1
Loss of Income/ Illness, 12
Prevention of Eviction, 31
Prevention of Foreclosure,
31
25
Keytalk® Statistics
1,800
1,648
1,600
1,400
1,200
1,000
800
7
130
172
4
200
54
400
259
600
0
Total Logins Keytalk:
10,495
26
Internet Statistics
40,000
30,552
50,000
49,852
60,000
3,613
2,317
10,000
1,409
20,000
1,517
14,125
30,000
0
Total Logins Internet: 175,216
Average Logins Internet Monthly: 58,405
Average Distinct Users Monthly: 10,184
27
Online Statement Delivery Statistics
Quarter Ending Online Statements Total Statements Percentage Utilization
12/31/2011
2,369
40,348
5.87%
3/31/2012
2,348
40,566
5.79%
6/30/2012
2,918
40,582
7.19%
28
Local Office Activity
29
Total Participant Contact
• 2nd Quarter
Monthly
2,140
1,773
2,038
1,399
1,424
1,467
• Talked or met with over 4,900
participants
• Popular topics: Accrued Leave,
DROP Roll-in’s, Loans,
Distribution Requests and
concerns regarding the
Investment Menu Changes.
Total Participant
Contact
5,000
Participant contact is total number of
employees and participants that we have talked
with either in person or over the phone through
group meetings and individual counseling
sessions.
4,000
3,000
2,000
1,000
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
30
Number of Meetings/Facility Visits
• Topics
Monthly
20
20
22
12
9
7
• Investment Menu Change
Meetings Citywide, continued
Table Service at DWP, Harbor
Department, and Personnel
Building, NEO’s at Police.
• Retirement Seminars at both
LACERS and DWP with
expanded visits to LACERS
Retirement Presentations.
Group Meetings/
Facility Visits
40
35
This number includes table service, group
meetings and educational seminars.
30
25
20
15
10
5
31
Jun-09
Sep-09 Dec-09 Mar-10
Jun-10
Sep-10 Dec-10 Mar-11
Jun-11
Sep-11 Dec-11 Mar-12
Jun-12
Type of Meetings-Year-To-Date
23
20
16
10
9
6
DROP
6
Educational Seminar
Mid Career
New Employee
Orientation
Plan Update
Retirement
Table Service32
Group Meetings by DepartmentYTD
Department
Meetings Attendees Individual Sessions Enrollments
Convention Center
1
48
14
DWP
33
1,010
392
52
Fire
1
9
6
General Services
2
19
12
1
Harbor
3
89
70
12
LACERS
14
625
94
LAPPL
1
220
54
LAWA
4
94
28
5
Personnel
15
290
179
14
Police
9
293
118
85
PW-Sanitation
6
84
54
9
PW-Street Maintenance
1
12
4
Grand Total
90
2,793
1,025
178
33
Number of Attendees at Group
Meetings
Monthly
702
• Investment Menu Change
779
483
282
330
217
• 325 participant’s attended at
various City locations along
with DWP.
• PW-Sanitation
• Table Service at HQ and
Hyperion Treatment Center.
• DWP JFB
Group Attendees
1,400
• Continued New Employee
Orientations.
1,200
1,000
800
600
400
200
34
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
Individual Counseling Sessions
Monthly
Counseling Session Topics
514
468
434
328
310
• Investment Menu Changes
321
• Purchase Service Credit
• How to Enroll in Self Directed
Brokerage Account
• Loans
• Accrued Leave
Total
Individual Sessions
700
600
Individual counseling sessions include
counseling conducted at City Hall, and any
other location, such as at table service.
500
400
300
200
100
35
Jun-09
Sep-09 Dec-09 Mar-10
Jun-10
Sep-10 Dec-10 Mar-11
Jun-11
Sep-11 Dec-11 Mar-12
Jun-12
Local Office Phone Calls
Monthly
Local Office Calls
924
897
856
816
791
789
• Continued reduced volumes to
Glendale Office due to
enhanced voice response
system
• Local office averaging just
under 500 calls a month
City Hall Service Center
Local Phone Calls
3,500
• Steady volume just over 325
calls a month
• Concerns with Investment
Menu Changes
3,000
2,500
2,000
• Distribution paperwork
1,500
• Market concerns
1,000
500
36
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
Appendix
37
Asset Distribution
at 9/30/11
Asset Class/Fund Name
Amount
at 12/31/11
PCT
Accounts
Amount
PCT
at 03/31/12
Accounts
Amount
PCT
at 06/30/12
Accounts
Amount
PCT
Accounts
Profile Portfolios
Ultra Aggressive Profile Portfolio
$25,316,598
0.8%
2,088
$27,523,059
0.9%
2,397
$33,463,750
1.0%
2,474
$36,536,769
1.08%
2,828
Aggresive Profile Portfolio
$111,164,320
3.7%
7,747
$122,026,142
3.8%
8,020
$135,727,854
4.0%
8,044
$137,245,367
4.05%
8,332
Moderate Profile Portfolio
$130,440,389
4.4%
7,003
$140,191,229
4.4%
7,143
$154,834,610
4.5%
7,139
$158,237,233
4.67%
7,345
Conservative Profile Portfolio
$45,893,693
1.5%
2,214
$51,087,721
1.6%
2,351
$53,430,323
1.6%
2,406
$57,774,245
1.70%
2,645
Ultra Conservative Profile Portfolio
$18,873,965
0.6%
722
$24,217,648
0.8%
782
$27,803,212
0.8%
865
$30,328,527
0.89%
1,080
$331,688,965
11.1%
19,774
$365,045,798
11.5%
20,693
$405,259,750
11.8%
20,928
$420,122,142
12.4%
22,230
3,114
Profile Portfolios
International
DWS EAFE Equity Index Fund
$27,774,537
0.9%
3,230
$28,787,248
0.9%
3,216
$31,576,992
0.9%
3,199
$29,176,357
0.9%
Fidelity Diversified International Fund
$116,199,921
3.9%
9,749
$120,755,663
3.8%
9,617
$134,345,472
3.9%
9,434
$124,565,711
3.7%
9,066
International
$143,974,458
4.8%
12,979
$149,542,911
4.7%
12,833
$165,922,465
4.8%
12,633
$153,742,068
4.5%
12,180
Small/Mid Cap Blend
SSGA Russell Small Cap Index NL Series S
$104,927,833
3.5%
9,038
$120,342,862
3.8%
9,278
$133,855,775
3.9%
9,182
$128,733,048
3.8%
8,982
Lazard Mid Cap Fund
$26,648,468
0.9%
2,397
$29,143,847
0.9%
2,595
$31,018,684
0.9%
2,539
$0
0.0%
0
Vanguard Mid Cap Index - Inst'l
$43,618,682
1.5%
1,864
$49,719,359
1.6%
2,600
$57,240,940
1.7%
2,686
$0
0.0%
0
$84,118,824
2.5%
4,649
DCP Mid Cap Fund
Small/Mid Cap Blend
$175,194,983
5.9%
13,299
$199,206,068
6.3%
14,473
$222,115,400
6.5%
14,407
$212,851,872
6.3%
13,631
American Funds Growth Fund of America R6
$195,883,991
6.6%
9,469
$210,675,938
6.6%
9,314
$235,300,502
6.9%
9,148
$0
0.0%
0
American Funds Investment Company of America R6
$122,603,138
4.1%
6,052
$134,861,236
4.2%
6,001
$145,201,383
4.2%
5,913
$0
0.0%
0
Hartford Capital Appreciation HLS IA
$226,765,757
7.6%
11,407
$243,871,011
7.7%
11,320
$279,246,005
8.2%
11,060
$0
0.0%
0
Vanguard Institutional Index Fund Plus
$393,603,981
13.2%
14,698
$438,711,880
13.8%
14,579
$495,662,318
14.5%
14,444
$0
0.0%
0
$1,090,828,964
32.2%
21,265
Large-Cap
DCP Large Cap Fund
Large-Cap
$938,856,868
31.4%
57,748
$1,028,120,065
32.4%
41,214
$83,070,325
2.2%
$110,725,843
3.7%
$1,155,410,207
33.8%
40,565
$1,090,828,964
32.2%
21,265
6,340
$89,197,239
2.3%
5,705
$109,362,267
3.4%
6,376
$90,616,090
2.8%
6,508
$0
0.0%
0
5,813
$114,007,777
3.3%
5,785
$0
0.0%
0
$214,817,210
6.3%
10,005
Bond
Vanguard Total Bond Index Inst'l Plus
PIMCO Total Return - Inst
DCP Bond Fund
Bond
$193,796,169
6.5%
18,234
$198,559,506
6.3%
12,189
$204,623,867
6.0%
12,293
$214,817,210
6.3%
10,005
Deferred Compensation Stable Value Fund
$737,402,286
24.7%
12,381
$754,153,708
23.8%
12,477
$774,298,067
22.6%
12,650
$797,933,196
23.5%
12,935
Stable Value Fund
$737,402,286
24.7%
12,381
$754,153,708
23.8%
12,477
$774,298,067
22.6%
12,650
$797,933,196
23.5%
12,935
Stable Value Fund
Fixed Bank Fund
Washington Mutual CD's
$12,044,393
0.4%
532
$12,059,236
0.4%
443
$10,434,281
0.3%
379
$9,571,143
0.3%
306
FDIC Insured Savings Option
$299,399,418
10.0%
10,181
$302,388,361
9.5%
9,985
$294,977,858
8.6%
10,112
$297,027,459
8.8%
9,890
Fixed Bank Fund
$311,443,811
10.4%
10,713
$314,447,598
9.9%
10,428
$305,412,138
8.9%
10,491
$306,598,602
9.0%
10,196
Schwab Self-Directed
$155,285,396
5.2%
1,624
$165,198,458
5.2%
1,721
$189,957,381
5.5%
1,769
$194,722,307
5.7%
1,956
Self-Directed
$155,285,396
5.2%
1,624
165198457.8
5.2%
1,721
$189,957,381
5.5%
1,769
$194,722,307
5.7%
1,956
$2,987,642,934
100.0%
146,752
$3,174,274,110
100.0%
126,028
$3,422,999,275
100.0%
125,736
$3,391,616,359
100.0%
104,398
Self-Directed
Grand Total
38
Net Transfer Detail
Fund Name Contributions
Ultra Aggressive Profile Portfolio
$2,031,235
Aggressive Profile Portfolio
$6,064,889
Moderate Profile Portfolio
$4,231,180
Conservative Profile Portfolio
$1,443,025
Ultra Conservative Profile Portfolio
$589,036
Fidelity Diversified International
$3,196,072
DWS EAFE Equity Index
$885,956
SSGA Russell Small Cap Index NL Series S
$3,083,645
DCP Mid Cap Fund
$1,763,066
Lazard Mid Cap Fund
$236,505
Vanguard Mid Cap Index - Inst'l
$441,244
American Funds Growth Fund R6
$1,043,669
American Funds Invstmnt Company of America R6
$562,688
DCP Large Cap Fund
$13,957,515
Hartford Capital Appreciation HLS IA
$1,454,502
Vanguard Institutional Index Plus
$2,393,159
DCP Bond
$3,032,187
PIMCO Total Return Fund - Inst
$616,378
Vanguard Total Bond Market Index Inst'l Plus
$615,807
FDIC - Insured Savings Account
$5,308,415
Deferred Compensation Stable Value
$9,580,150
JPMorganChase Certificates of Deposit
$0
Additional
Transfers
Deposit
In
$9,396
$10,559,723
$51,406
$11,115,962
$269,884
$10,435,035
$207,947
$7,744,861
$981,956
$6,557,718
$3,240
$2,151,179
$398
$650,844
$1,507
$16,131,020
$4,532
$93,028,820
$0
$1,083,373
$712
$1,908,695
$712
$1,044,149
$0
$220,237
$127,752 $1,144,874,201
$0
$13,671,585
$75
$2,693,810
$16,559
$224,797,906
$4,015
$1,988,391
$122,562
$1,374,336
$756,915
$55,674,578
$19,850,504
$38,969,169
$0
$0
Distributions
($566,732)
($2,350,976)
($1,959,492)
($872,585)
($624,993)
($1,593,021)
($276,564)
($1,593,069)
($733,774)
($80,029)
($149,681)
($1,657,358)
($737,344)
($11,030,676)
($715,868)
($1,675,352)
($2,269,388)
($369,368)
($362,304)
($8,352,390)
($19,320,899)
($50,026)
Transfers
Ending
Out
Balance
Net Transfers
($7,591,003)
$4,442,620
$2,968,721
($9,391,756)
$5,489,526
$1,724,206
($6,719,130)
$6,257,478
$3,715,905
($3,973,974)
$4,549,274
$3,770,887
($5,183,584)
$2,320,133
$1,374,134
($5,631,736)
($1,874,267)
($3,480,557)
($1,418,807)
($158,173)
($767,963)
($17,967,104)
($344,001)
($1,836,084)
($6,851,309)
$87,211,334
$86,177,511
($31,657,654)
($30,417,804)
($30,574,281)
($58,233,511)
($56,032,540)
($56,324,815)
($230,967,245)
($230,536,073) ($229,923,096)
($142,585,736)
($142,540,155) ($142,365,498)
($48,511,183) $1,099,417,608 $1,096,363,018
($286,068,467)
($271,658,248) ($272,396,883)
($489,016,376)
($485,604,684) ($486,322,566)
($13,658,486)
$211,918,778
$211,139,420
($117,506,469)
($115,267,054) ($115,518,078)
($93,269,863)
($91,519,463)
($91,895,527)
($51,568,650)
$1,818,868
$4,105,928
($30,935,632)
$18,143,292
$8,033,537
($906,035)
($956,061)
($906,035)
39
Net Cash Flow Detail
Fund
Ultra Aggressive Profile Portfolio
Aggressive Profile Portfolio
Moderate Profile Portfolio
Conservative Profile Portfolio
Ultra Conservative Profile Portfolio
Fidelity Diversified International
DWS EAFE Equity Index
SSGA Russell Small Cap Index NL Series S
DCP Mid Cap Fund
Lazard Mid Cap Fund
Vanguard Mid Cap Index - Inst'l
American Funds Growth Fund R6
American Funds Invstmnt Company of America R6
DCP Large Cap Fund
Hartford Capital Appreciation HLS IA
Vanguard Institutional Index Plus
DCP Bond Fund
PIMCO Total Return Fund - Inst
Vanguard Total Bond Market Index Inst'l Plus
FDIC - Insured Savings Account
Deferred Compensation Stable Value
JPMorganChase Certificates of Deposit
Contributions
$2,031,235
$6,064,889
$4,231,180
$1,443,025
$589,036
$3,196,072
$885,956
$3,083,645
$1,763,066
$236,505
$441,244
$1,043,669
$562,688
$13,957,515
$1,454,502
$2,393,159
$3,032,187
$616,378
$615,807
$5,308,415
$9,580,150
$0
Additional
Transfers
Deposit
In Distributions
$9,396
$10,559,723
($566,732)
$51,406
$11,115,962
($2,350,976)
$269,884
$10,435,035
($1,959,492)
$207,947
$7,744,861
($872,585)
$981,956
$6,557,718
($624,993)
$3,240
$2,151,179
($1,593,021)
$398
$650,844
($276,564)
$1,507
$16,131,020
($1,593,069)
$4,532
$93,028,820
($733,774)
$0
$1,083,373
($80,029)
$712
$1,908,695
($149,681)
$712
$1,044,149
($1,657,358)
$0
$220,237
($737,344)
$127,752 $1,144,874,201 ($11,030,676)
$0
$13,671,585
($715,868)
$75
$2,693,810
($1,675,352)
$16,559
$224,797,906
($2,269,388)
$4,015
$1,988,391
($369,368)
$122,562
$1,374,336
($362,304)
$756,915
$55,674,578
($8,352,390)
$19,850,504
$38,969,169 ($19,320,899)
$0
$0
($50,026)
Transfers
Out Net Cash Flow
($7,591,003)
$4,442,620
($9,391,756)
$5,489,526
($6,719,130)
$6,257,478
($3,973,974)
$4,549,274
($5,183,584)
$2,320,133
($5,631,736)
($1,874,267)
($1,418,807)
($158,173)
($17,967,104)
($344,001)
($6,851,309)
$87,211,334
($31,657,654)
($30,417,804)
($58,233,511)
($56,032,540)
($230,967,245) ($230,536,073)
($142,585,736) ($142,540,155)
($48,511,183) $1,099,417,608
($286,068,467) ($271,658,248)
($489,016,376) ($485,604,684)
($13,658,486)
$211,918,778
($117,506,469) ($115,267,054)
($93,269,863)
($91,519,463)
($51,568,650)
$1,818,868
($30,935,632)
$18,143,292
($906,035)
($956,061)
40
The End
Director
Lisa Tilley
Cast
Gary Robison
Usha Archer
Producer
Monise Lane