Robert O. Briggs
15320 El Camino Real, Rancho Santa Fe, CA 92067
402.452.6140
robertowenbriggs@gmail.com
June 22, 2011
CURRENT AFFILIATION
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Professor of Management Information Systems, Director of Doctoral Studies, Management
Information Systems Department, San Diego State University, San Diego, CA 92182.
EDUCATION
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Ph.D. Management and Information Systems. Minor in Communication. University of Arizona. 1994.
Dissertation: The Focus Theory of Group Productivity and its Application to the Design,
Development, and Testing of Electronic Group Support Technology.
M.B.A. Information Systems emphasis, San Diego State University 1987. Masters Thesis: The
Attitudes of San Diego Area IS Managers Towards Expert Systems.
B.S. Information Systems, San Diego State University 1986, Magna Cum Laude.
B.A. Art History, San Diego State University 1986, Magna Cum Laude.
A.A. Liberal Arts, Palomar Community College, 1984
RESEARCH
I study the cognitive foundations of collaboration and apply my findings to the design and deployment of
new collaboration processes and technologies in the workplace.
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Theoretical contributions: Derived theoretical models for group productivity, creativity, satisfaction,
ideation, goal congruence, consensus, value creation, and change-of-practice. This work conducted
in concert with colleagues from a number of universities (University of Arizona, DePaul, Erasmus,
Henley Management College, Brigham Young University, San Diego State University, University of
Nebraska at Omaha, Delft University of Technology, Hong Kong University of Science and
Technology).
Engineering contributions: Co-invented the thinkLets concept; developed formalized modeling
conventions for thinkLets-based work practice design. Co-founder of the emerging field of
Collaboration Engineering, a structured approach to the design and deployment of repeatable,
predictable collaboration processes for high-value recurring tasks.
Technical contributions: Invented the Collaboration Support Systems (CSS) concept –
collaborative applications that package technology-supported work practices based on thinkLets,
making them available to non-facilitator practitioners of high-value recurring tasks. Realized it in two
prototypes – Cognito and ActionCenters. Invented Computer Assisted Collaboration Engineering
(CACE) system for rapid development of ActionCenters applications, and Collaboration Support
Systems (CSS) for executing ActionCenters applications. Co-invented Collaboration Engineering
Modeling Language with Douglas Kjeldgaard: a platform-independent xml-based executable
representation of a CACE/CSS application. Collaboration Support Systems. Realized the
architecture by creating conceptual designs and directing the development of the ActionCenters
CACE/CSS implementation. Co-invented the collaborative molecules architecture for group support
systems with Daniel Mittleman. Realized the architecture by creating the conceptual designs for
GroupSystems II. Co-invented the Universal Data Model and six other technical advances for clientserver systems for which patents have been applied. Conceived and created conceptual and UI
Designs for AMStudio, a rapid development environment for non-programmers to create customized
ActiveMethod applications for high-value recurring tasks.
GRANTS
Developed and acquired $9 million in research grants and other funding to support faculty, graduate and
undergraduate research in the lab and field.
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PUBLICATIONS
Author Impact Ratings
h-Index: 29
e-Index: 40.1
g-Index: 55
Rankings
Ranked 46th in the Top 100 IS Researchers 2008-2010; AIS 6 Category
(http://www.vvenkatesh.com/ISranking/RankingsMISQISRJMISbyAut.asp)
Ranked 72nd in the Top 100 IS Researchers 1990-2010; Top-three Journal Category
(http://www.vvenkatesh.com/ISranking/RankingsMISQISRJMISbyAut.asp)
Ranked 2nd worldwide on research productivity among Group Support Systems researchers, 2000-2005
(see Bragge, J., Relander, S., Sunikka, A., Mannonen, P. (2007), Enriching Literature Reviews with
Computer-Assisted Research Mining. Case: Profiling Group Support Systems Research, Proceedings of
the 40th Annual Hawaii International Conference on System Science, Los Alamitos: IEEE Computer
Society Press, pp. 1-10 (on CD)).
Ranked 16th among Information Systems researchers worldwide on research productivity, 1999-2003
(see Hsieh-Hong Huang & Jack Shih-Chieh Hsu (2005), An Evaluation of Publication Productivity in
Information Systems: 1999 to 2003, Communications of the Association for Information Systems, Vol. 15,
pp. 555-564).
Ranked 38th among Information Systems researchers worldwide on publication productivity 1991-1997
(see Im, K.S., Kim, K.Y. and Kim, J.S. (1998), A Response to "Assessing Research Productivity:
Important but Neglected Considerations”, Decision Line, September/October, pp. 12-15).
Citations
Publish-or-Perish Citation Count1: 2799 (As of October 19, 2010). Among the most cited:
474 Citations:
249 Citations:
235 Citations:
114 Citations:
100 Citations:
96 Citations:
96 Citations:
94 Citations:
Nunamaker, J.F., Briggs, R.O., Mittleman, D., Vogel, D., & Balthazard, P. (1997).
Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab
and Field Findings. Journal of MIS 13(3), pp. 163- 207.
Briggs, R. O., Vreede, G.J. de & Nunamaker, J.F. Jr. (2003). Collaboration Engineering
with ThinkLets to Pursue Sustained Success with Group Support Systems. Journal of
MIS 19(4), pp. 31-64
Boehm, B; Grünbacher, P., & Briggs, R. O. (2001). Developing Groupware for
Requirements Negotiation: Lessons Learned. IEEE Software 18(3), pp 46-55.
Republished by IEEE Distributed Systems Online 18(3).
Briggs, R.O., Adkins, M., Mittleman, D., Kruse, J., Miller, S., & Nunamaker, J.F., Jr.
(1999). A Technology Transition Model Derived from Field Investigation of GSS Use
Aboard U.S.S. CORONADO. Journal of MIS 15(3), pp. 151-193.
Vreede, G. J. de, & Briggs, R. O. (2005). Collaboration Engineering: Designing
Repeatable Processes for High-Value Collaboration Tasks. Proceedings of the 38th
Hawaii International Conference on System Sciences, 1-10 (on CD).
Briggs, R .O., Nunamaker, J.F. Jr., and Sprague, R. (1998). Editorial. Journal of
Management Information Systems Special Issue: 1001 Unanswered Research Questions
in GSS 14(3), pp. 3-22.
Shepherd, M. M., Briggs, R. O., Reinig, B. A., Yen, J., & Nunamaker, J. F., Jr. (19951996). Invoking Social Comparison to Improve Electronic Brainstorming: Beyond
Anonymity. Journal of Management Information Systems 12(3), pp. 155-170.
Briggs, R., Vreede, G. J. de, Nunamaker, Jr., J. F. & Tobey, D. (2001). ThinkLets:
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Note: Publish-or-Perish splits the citation count among the fully-spelled-out journal name and other variations.
Numbers reported here are the sum of all versions.
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88 Citations:
Achieving Predictable, Repeatable Patterns of Group Interaction with Group Support
Systems (GSS). Proceedings of the 34th Annual Hawaii International Conference on
System Sciences, 1057-1066. (Best Paper Winner)
Nunamaker, J. F., Jr., & Briggs, R. O. (1994). Groupware User Experience: Ten Years of
Lessons with GroupSystems. Proceedings of Groupware '94 Conference, Boston, The
Conference Group.
Refereed Journal Papers
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Badura, V., Read, A., Briggs, R., and Vreede, G.J. (In Press) Coding for Unique Ideas and
Ambiguity. International Journal of Social and Organizational Dynamics In Information Technology.
Kolfschoten, G.L., Briggs, R.O., & Grünbacher, P. (In Press) Modifiers for quality assurance in
group facilitation. Group Decision and Negotiation
Kolfschoten, G.L., Briggs, R.O., & Lukosch, S. (2011). Modifiers: Increasing Richness and Nuance
of Design Pattern Languages. Transactions on Pattern Languages of Programming II, Special
Issue on Applying Patterns. Lecture Notes on Computer Science 6510, 62-78.
Kolfschoten, G.L., Vreede, G.J, Briggs, R.O, and Sol, H. (2010). Collaboration Engineerability.
Group Decision and Negotiation Journal 19(3), pp. 301-312.
Vreede, G. J. de, R. O. Briggs, et al. (2009). Collaboration Engineering: Foundations and
Opportunities: Editorial to the Special Issue on the Journal of the Association of Information
Systems. Journal of the Association for Information Systems 10(3), pp. 121-137.
Briggs, R.O. & Murphy, J. (2009). Discovering and evaluating collaboration engineering
opportunities: An interview protocol based on the value frequency model. Group Decision and
Negotiation. 1-32. DOI: 10.1007/s10726-009-9158-x Online First™ (Print version forthcoming)
Vreede, G.J. de, Reiter-Palmon, Roni, & Briggs, R.O. (2010) Exploring asynchronous
brainstorming in large groups: A field comparison of serial and parallel subgroups. The Journal of
Human Factors and Ergonomics Society, 52(2), pp. 189-202.
Nunamaker, J. F., Jr., Reinig, B. A., & Briggs, R. O. (2009). Principles for effective virtual
teamwork. Communications of the ACM, 52 (4), 113-117.
Reinig, B. A., Briggs, R. O., & Vreede, G. J. de. (2009). Satisfaction as a Function of Perceived
Change in Likelihood of Goal Attainment: A Cross-Cultural Study. International Journal for eCollaboration, 5(2), 61-74.
Niederman, F., Briggs, R. O., Vreede, G. J. de, & Kolfschoten, G. L. (2008). Extending the
contextual and organizational elements of adaptive structurization theory in GSS research. Journal
of the Association for Information Systems, 9(10/11), 633-652.
Briggs, R. O., Reinig, B. A., & Vreede, G. J. de. (2008). The yield shift theory of satisfaction and its
application to the IS/IT domain. Journal of the Association for Information Systems, 9(5), 267-293.
http://aisel.aisnet.org/jais/vol9/iss5/2.
Reinig, B. A., & Briggs, R. O. (2008). On the relationship between idea-quantity and idea-quality
during ideation. Group Decision and Negotiation, 17(5), 403-420.
Reinig, B. A., Briggs, R. O., & Nunamaker, J. F., Jr. (2007). On the measurement of ideation
quality. Journal of Management Information Systems, 23(4), 143-162.
Briggs, R. O. (2006). On theory-driven design and deployment of collaboration systems.
International Journal of Human-Computer Interaction, 64(7), 573-582.
Briggs, R. O., Reinig, B. A., & Vreede, G. J. de. (2006). Meeting satisfaction for technology
supported groups: An empirical validation of a goal-attainment model. Small Group Research,
37(6), 1-26.
Grünbacher, P., Seyff, N., Briggs, R. O., In, H. P., Kitapci, H., & Port, D. (2006). Making every
student a winner: The Win-Win approach in software engineering education. Journal of Systems
Science, 80(8), 1191-1200.
Kolfschoten, G. L., Briggs, R. O., Vreede, G. J. de, & Appelman, J. H. (2006). Conceptual
foundation of the thinkLet concept for collaboration engineering. International Journal of HumanComputer Studies, 64(7), 611-627.
Qureshi, S., Briggs, R. O., & Hlupic, V. (2006). Value creation from intellectual capital:
Convergence of knowledge management and collaboration in the intellectual bandwidth model.
Group Decision and Negotiation, 15(3), 197-220.
Vreede, G. J. de, Kolfschoten, G. L., & Briggs, R. O. (2006). ThinkLets: A collaboration engineering
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pattern language. International Journal of Computer Applications and Technology, 25(2/3), 140154.
Zhang, D., Zhou, L., Briggs, R. O., & Nunamaker, J. F., Jr. (2006). Instructional video in E-Learning:
Assessing the impact of interactive video on learning effectiveness. Information and Management,
43(1), 15-27.
Agres, A., Vreede, G. J. de, & Briggs, R. O. (2005). A tale of two cities: Case studies of group
support systems transition. Group Decision and Negotiation, 14(4), 267-284.
Davison, R. M., Vreede, G. J. de, & Briggs, R. O. (2005). On peer review standards for the
information systems literature. Communications of the AIS, 16(4), 967-980.
Santanen, E. L., Briggs, R. O., & Vreede, G. J. de. (2004). Causal relationship in creative problem
solving: Comparing facilitation interventions for ideation. Journal of Management Information
Systems, 20(4), 167-197.
Briggs, R. O., Vreede, G. J. de, & Nunamaker, J. F. (2003). Collaboration engineering with
thinkLets to pursue sustained success with group support systems. Journal of Management
Information Systems, 19(4), 31-63.
Vreede, G. J. de, & Briggs, R. O. (2003). Zijn group support systemen met uitsterven bedreigd? IT
Monitor, 7(7), 4-7 (In Dutch).
Vreede, G. J. de, Davison, R. M., & Briggs, R. O. (2003). How a silver bullet may lose its shine:
Learning from failures with group support systems. Communications of the ACM, 46(8), 96-101.
Nunamaker, J. F., Jr., Romano, N. C., Jr., & Briggs, R. O. (2002). Increasing intellectual bandwidth:
Generating value from intellectual capital with information technology. Group Decision and
Negotiation, 11(2), 69-86.
Boehm, B. W., Grünbacher, P., & Briggs, R. O. (2001). Developing groupware for requirements
negotiation: Lessons learned. IEEE Software, 18(3), 46-55.
Mittleman, D. M., Briggs, R. O., & Nunamaker, J. F., Jr. (2000). Best practices in facilitating virtual
meetings: Some notes from initial experience. Group Facilitation: A Research and Applications
Journal, 2(1), 5-14.
Davison, R. M., & Briggs, R. O. (2000). Supercharging the audience: GSS for presentation-style
meetings. Communications of the ACM, 43(9), 91-97.
Vreede, G. J. de, Briggs, R. O., & Santanen, E. L. (1999). Group support systems for innovative
information science education. Journal of Informatics Education and Research, 1(1), 1-11.
Ayoub, J. L., C., V., Knight, M., Walsh, K., Briggs, R. O., & Grekin, K. (1998). A study of the
effectiveness of an interactive computer classroom. Computers in Nursing, 16(6), 333-338.
Reinig, B. A., Briggs, R. O., & Nunamaker, J. F., Jr. (1998). Flaming in the electronic classroom.
Journal of Management Information Systems, 14(3), 45-60.
Romano, N. C., Jr., Nunamaker, J. F., Jr., & Briggs, R. O. (1998). Architecture, design, and
development of an HTML/JavaScript web-based group support system. Journal of the American
Society for Information Science, 49(7), 649-677.
Romano, N. C., Jr., Nunamaker, J. F., Jr., Briggs, R. O., & Vogel, D. R. (1998). Architecture,
design, and development of an HTML/JavaScript web-based group support system. Journal of the
American Society for Information Science, 49(7), 649-667.
Briggs, R. O., & Vreede, G. J. de. (1997). Meetings of the future: Enhancing group collaboration
with Group Support Systems. Journal of Creativity and Innovation Management, 6(2), 106-116.
Vreede, G. J. de, Briggs, R. O., & Toekomst, V. v. d. (1997). Beter en sneller samenwerken met
Elektronische Vergadersytemen. Holland Management Review, 53(1), 75-85.
Briggs, R. O., Balthazard, P. A., & Dennis, A. R. (1996). Graduate business students as surrogates
for executives in the evaluation of a social technology. Journal of End User computing, 8(4), 11-19.
Reinig, B. A., Briggs, R. O., Shepherd, M. M., Yen, J., & Nunamaker, J. F., Jr. (1996). Affective
reward and the adoption of group support systems: Productivity is not always enough. Journal of
Management Information Systems, 12(3), 171-185.
Shepherd, M. M., Briggs, R. O., Reinig, B. A., Yen, J., & Nunamaker, J. F., Jr. (1995-1996).
Invoking social comparison to improve electronic brainstorming: Beyond anonymity. Journal of
Management Information Systems, 12(3), 155-170.
Briggs, R. O., Ramesh, V., Romano, N. C., Jr., & Latimer, J. (1994). The exemplar project: Using
group support systems to improve the learning environment. Journal of Educational Technology
Systems, 23(3), 277-287.
Briggs, R. O., Dennis, A. R., Beck, B., & Nunamaker, J. F., Jr. (1992-1993). Whither the pen-based
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interface. Journal of Management Information Systems, 8(3), 71-90.
Mesher, G. M., Briggs, R. O., & Goodman, P. S. (1992). International perspectives: Cuba,
communism, and computing. Communications of the ACM, 35(11), 27-30.
Refereed Conference Paper
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Piirainen, K. and Briggs, R.O. (In Press). Design Theory in Practice. Making Design Science
Research More Transparent. Proceedings of the 2011 Design Science Research in Information
Systems conference (DESRIST 2011).
Briggs, R.O. and Schwabe, G. (2011) On Expanding the Scope of Design Science Research. In H.
Jain, A.P. Sinha, and P. Vitharana (Eds.): Proceedings of Design Science Research in Information
Systems and Technologies: DESRIST 2011, LNCS 6629, pp. 92–106, 2011.
© Springer-Verlag Berlin Heidelberg 2011 Proceedings of the 2011 Design Science Research in
Information Systems conference (DESRIST 2011).
Boughzala, I. and Briggs, R.O. Knowledge Sharability in Cross-organizational Collaboration: An
Exploratory Field Study. Proceedings of the 44th Hawaii International Conference on System
Sciences. IEEE, pp. 1-10. (On CD).
Mametjanov, A., Kjeldgaard, D., Pettepier, T., Albrecht, C., Lukosch, S., and Briggs, R.O.
ARCADE: Action-centered Rapid Collaborative Application Development and Execution.
Proceedings of the 44th Hawaii International Conference on System Sciences. IEEE, pp. 1-10. (On
CD).
Herzfeldt, A., Briggs, R.O., Read, A.,Krcmar, H. Toward a Taxonomy of Requirements for Hybrid
Products. Proceedings of the 44th Hawaii International Conference on System Sciences. IEEE, pp.
1-10. (On CD).
Read, A., Arreola, N., and Briggs, R.O. The Role of the Story Master: A Case Study of the
Cognitive Load of Story Management Tasks. Proceedings of the 44th Hawaii International
Conference on System Sciences. IEEE, pp. 1-10. (On CD).
Sindhav, B., Reinig, B.A. and Briggs, R.O. A Field Investigation of the Nostalgia Effect.
{Mametjanov, #2067}of the 44th Hawaii International Conference on System Sciences. IEEE, pp. 110. (On CD).
Murphy, J.D.; Briggs, R.O.; and Najjar, L. (2010) TAM or VFM? Which Model Matches How People
Ascribe Actually Value? (2010). MWAIS 2010 Proceedings. Paper 17, pp 1-8.
http://aisel.aisnet.org/mwais2010/17.
Murphy, J. D., Wolcott, P., & Briggs, R. O. (2010). A Reconceptualization of the Value Frequency
Model. Proceedings of the 11th Group Decision & Negotiation 2010, Delft, The Netherlands, pp. 115 (On CD).
Badura, V., Read, A., Briggs, R.O., and Vreede, G.J. (2010). Coding for Unique Ideas and
Ambiguity: The Effects of a Convergence Intervention on the Artifact of an Ideation Activity.
Proceedings of the 43rd. Hawaii International Conference on System Sciences. IEEE, pp. 1-10 (On
CD).
Briggs, R.O., Kolfschoten, G.L., Vreede, G.J. de; Albrecht, C.C., and Lukosch, S.G. (2010).
Facilitator in a Box: Computer Assisted Collaboration Engineering and Process Support Systems
for Rapid Development of Collaborative Applications for High-Value Tasks. Proceedings of the
43rd. Hawaii International Conference on System Sciences. IEEE, pp. 1-10 (On CD).
Briggs, R.O., Kolfschoten, G.L., Vreede, G.J.de, Albrecht, C.C., Lukosch, S.G., & Dean, D.L. (2009)
A Seven-Layer Model of Collaboration: Separation of Concerns for Designers of Collaboration
Systems. Proceedings of the International Conference on Information Systems. AIS Press, Pages
1-14 (On CD).
Badura, V., Read, A., Briggs, R.O., & Vreede, G.J. de. (2009). Exploring the Effects of a
Convergence Intervention on Ideation Artifacts: A Multi-Group Field Study. Proceedings of AMCIS
2009, The Americas Conference on Information Systems, 1-9.
Kolfschoten, G.L. Briggs, R.O., & Vreede, G.J. de (2009). A Diagnostic to Identify and Resolve
Different Sources of Disagreement in Collaborative Requirements Engineering. Proceedings of the
International Conference on Group Decision and Negotiation, Toronto, 100-108.
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Read, A., Briggs, R.O., & Vreede, G.J. de. (2009). Understanding Relationships in Software
Requirements, Proceedings of the CORS-INFORMS International Meeting, Toronto, Canada, June,
14-17.
Briggs, R.O., Vreede, G.J. de, Reiter-Palmon, R., & Harland, L. (2009). Computer Assisted
Collaboration Engineering and Process Support Systems: The BattleSpace ActionCenters Project,
in: Edick, N., & Vreede, G.J. de (eds.), Proceedings of the Advances in Collaboration Science
Research, Third Research Seminar of the Center for Collaboration Science, 27 February, University
of Nebraska at Omaha, Omaha, NE.
Badura, V., Read, A.S., Briggs, R.O., & Vreede, G.J. de. (2009). Exploring The Effects of a
Convergence Intervention On The Artifacts of an Ideation Activity During Sensemaking, in: Edick,
N., & Vreede, G.J. de (eds.), Proceedings of the Advances in Collaboration Science Research,
Third Research Seminar of the Center for Collaboration Science, 27 February, University of
Nebraska Read, A.S., Renger, M., Briggs, R.O., & Vreede, G.J. de. (2009). Fundamental Topics of
Organizing: A Research Agenda. Proceedings of the 42nd Hawaii International Conference on
System Sciences, 1-10 (on CD).
Kolfschoten, G.L., Duivenvoorde, G.P.J., Briggs, R.O., & Vreede, G.J. de. (2009). Practitioners vs.
Facilitators a Comparison of Participant Perceptions on Success. Proceedings of the 42nd Hawaii
International Conference on System Sciences, 1-10 (on CD).
Briggs, R.O., Murphy, J., Davis, A.J., & Carlisle, T. (2009). Predicting Change: A Study of the
Value Frequency Model for Change of Practice. Proceedings of the 42nd Hawaii International
Conference on System Sciences, 1-10 (on CD).
Kolfschoten, G. L., Duivenvoorde, G., Briggs, R. O., & Vreede, G. J. de. (2009). Towards an
Instrument to Measure Successfulness of Collaborative Effort from a Participant Perspective.
Proceedings of the 42nd Hawaii International Conference on System Sciences, 1-10 (on CD).
Read, A. S., Renger, D. R. M., Briggs, R. O., & Vreede, G. J. de. (2009). Fundamental Topics of
Organizing: A Research Agenda. Proceedings of the 42nd Hawaii International Conference on
System Sciences.
Kolfschoten, G.L. & Briggs, R.O. (2008). Modifiers: Increasing Richness and Nuance of Design
Pattern Languages. European Conference on Pattern Languages of Programs . Irsee, Germany.
Mittleman, D. M., Briggs, R. O., Murphy, J. D., & Davis, A. J. (2009). Towards a Taxonomy of
Groupware Technologies. Groupware: Design, Implementation, and Use. Proceedings of the
Fourteenth 14th Collaboration Researchers International Workshop on Groupware. Springer. 305317.
Briggs, R. O., Davis, A. J., & Murphy, J. D. (2008). An Interview Protocol for Discovering and
Assessing Collaboration Engineering Opportunities. Proceedings of the 41st Hawaii International
Conference on System Sciences, 1-10 (on CD).
Kolfschoten, G. L., Grünbacher, P., & Briggs, R. O. (2008). Modifiers for Quality Assurance in
Group Facilitation. Groupware: Design, Implementation, and Use: 14th International Workshop,
CRIWG 2008. Omaha, Nebraska, September, Proceedings.
Kolfschoten, G. L., Niederman, F., & Briggs, R. O. (2008). Role Separation for Strategies in
Collaboration Support. Proceedings of the 41st Hawaii International Conference on System
Sciences, 1-10 (on CD).
Kolfschoten, G. L., Niederman, F., Vreede, G. J. de, & Briggs, R. O. (2008). Roles in Collaboration
Support and the Effect on Sustained Collaboration Support. Proceedings of the 41st Hawaii
International Conference on System Sciences, 1-10 (on CD).
Murphy, J. D., Petter, S., Cheng, K., & Briggs, R. O. (2008). Hitting the Collaboration Target:
Computer Guided thinkLet Selection. Proceedings of the Third International Conference on Design
Science Research in Information Systems and Technology, 159-171.
Reinig, B. A., Briggs, R. O., & Vreede, G. J. de. (2008). A Cross-cultural Investigation of the Goalattainment-likelihood Construct and its Effect on Satisfaction with Technology-supported
Collaboration. Proceedings of the 41st Hawaii International Conference on System Sciences, 1-10
(on CD).
Vreede, G. J. de, Briggs, R. O., & Reinig, B. A. (2008). e-Collaboration Satisfaction: Empirical Field
Studies of Disconfirmation Theory Across Two Cultures. Proceedings of the 14th Americas
Conference on Information Systems (AMCIS-14), August 14-17, Toronto.
Kolfschoten, G. L., Vreede, G. J. de, & Briggs, R. O. (2007). Computer Aided Pattern-based
Collaboration Process Design: A Computer Aided Collaboration Engineering Tool. Groupware:
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Design, Implementation, and Use. Proceedings of CRIWG 2007, The 13th International Workshop
on Groupware. Bariloche, Argentina, September, 165-172.
Briggs, R. O., Davis, A. J., Murphy, J. D., Steinhauser, L., & Carlisle, T. (2007). Transferring a
Collaborative Work Practice to Practitioners: A Field Study of the Value Frequency Model for
Change-of-Practice. Groupware: Design, Implementation, and Use. Proceedings of CRIWG 2007,
The13th International Workshop on Groupware, Bariloche, Argentina, September, 295-302.
Briggs, R. O., & Reinig, B. A. (2007). Bounded Ideation Theory: A New Model of the Relationship
Between Idea-Quantity and Idea-Quality During Ideation. Proceedings of the 40th Hawaii
International Conference on System Sciences, 1-10 (on CD). (Best Paper Winner)
Davis, A. J., Vreede, G. J. de, & Briggs, R. O. (2007). Designing thinkLets for Convergence.
Proceedings of the 13th Americas Conference on Information Systems (AMCIS-13), Keystone,
Colorado.
Kolfschoten, G. L., Vreede, G. J. de, Briggs, R. O., & Sol, H. G. (2007). Collaboration
Engineerability. Proceedings of the International Conference on Group Decision and Negotiation,
Mt. Tremblant, Canada, Concordia University.
Noor, M. A., Grünbacher, P., & Briggs, R. O. (2007). Defining a Collaborative Approach for Product
Line Scoping: A Case Study in Collaboration Engineering. Proceedings of the 2007 International
Association of Science and Technology for Development Conference, 216-224.
Briggs, R. O. (2006). The Value Frequency Mode: Towards Understanding of Organizational
Change. Proceedings of the Group Decision and Negotiation Conference, June 25-28.
Briggs, R. O., Reinig, B. A., & Vreede, G. J. de. (2006). Satisfaction with Groupware-Supported
Work Practices. Proceedings of the San Diego International Systems Conference, San Diego, July
14-16.
Briggs, R. O., Vreede, G. J. de, Kolfschoten, G., & Dean, D. L. (2006). Defining Key Concepts for
Collaboration Engineering. Americas Conference on Information Systems.
Chen, F., Briggs, R. O., Corbitt, G., Nunamaker, J. F., Jr., Sager, J., & Gardiner, S. C. (2006).
Project Progress Tracking Template -- Using a Repeatable GSS Process to Facilitate Project
Process Management. Proceedings of the 39th Hawaii International Conference on System
Sciences, 1-10 (on CD).
Grünbacher, P., Seyff, N., Briggs, R. O., Ho, P. I., Kitapci, H., & Port, D. (2006). Making Every
Student a Winner: The Win-Win Approach in Software Engineering Education. Proceedings of the
19th Conference on Software Engineering Education and Training.
Kolfschoten, G. L., Niederman, F., Briggs, R. O., & Vreede, G. J. de. (2006). Understanding the Job
Requirements for Collaboration Technology Support Through a Hybrid IT-End User Job
Classification Model: The Case of Collaboration Engineering and Facilitation. Proceedings of the
ACM SIGMIS Conference on Computer Personnel Research.
Kolfschoten, G. L., Niederman, F., Vreede, G. J. de, & Briggs, R. O. (2006). Understanding the Job
Requirements and Roles for Group Support Systems Facilitators. Proceedings of the SIGMIS
Computer Personnel Research Conference.
Reinig, B. A., & Briggs, R. O. (2006). Measuring The Quality of Ideation Technology and
Techniques. Proceedings of the 39th Hawaii International Conference on System Sciences, 1-10
(on CD).
Briggs, R. O., Kolfschoten, G. L., & Vreede, G. J. de. (2005). Toward a Theoretical Model of
Consensus Building. Proceedings of the 2005 Americas Conference on Information Systems
(AMCIS-2005). Omaha, Nebraska (on CD).
Vreede, G. J. de, & Briggs, R. O. (2005). Collaboration Engineering: Designing Repeatable
Processes for High-Value Collaboration Tasks. Proceedings of the 38th Hawaii International
Conference on System Sciences, 1-10 (on CD).
Agres, A., Vreede, G. J. de, & Briggs, R. O. (2004). A Tale of Two Cities: Case Studies of GSS
Transition in Two Organizations. Proceedings of the 37th Hawaii International Conference on
System Sciences, 1-10 (on CD). (Best Paper Finalist)
Briggs, R. O. (2004). On Theory-Driven Design of Collaboration Technology and Processes.
Groupware: Design, Implementation, and Use. Proceedings of CRIWG 2004 International
Workshop on Groupware. Lecture Notes in Computer Science, Berlin: Springer Verlag, 1-16.
Briggs, R. O., Qureshi, S., & Reinig, B. A. (2004). Satisfaction Attainment Theory as a Model for
Value Creation. Proceedings of the 37th Hawaii International Conference on System Sciences, 110 (on CD).
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Johnson, R. J., & Briggs, R. O. (2004). A Model of Cognitive Information Retrieval for Ill-structured
Managerial Problems and its Benefits for Knowledge Acquisition. Proceedings of the 37th Hawaii
International Conference on System Sciences, 191-200.
Deokar, A. V., Briggs, R.O., Madhusudan, T., Nunamaker, J. F. Jr. (2004). A Structured Approach
to Designing Interleaved Workflow and Groupware Tasks. Proceedings of the Tenth Americas
Conference on Information Systems, New York, pp. 4074-4083.
Kolfschoten, G. L., Appelman, J. H., Briggs, R. O., & Vreede, G. J. de. (2004). Recurring Patterns
of Facilitation Interventions in GSS. Proceedings of the 37th Hawaii International Conference on
System Sciences, 1-10 (on CD).
Kolfschoten, G. L., Briggs, R. O., Appelman, J. H., & Vreede, G. J. de. (2004). ThinkLets as
Building Blocks for Collaboration Processes: A Further Conceptualization. Groupware: Design,
Implementation, and Use. Proceedings of CRIWG 2004, Lecture Notes in Computer Science,
Berlin: Springer Verlag, 137-152.
Qureshi, S., Hlupic, V., & Briggs, R. O. (2004). On the Convergence of Knowledge Management
and Groupware. Lecture notes in Computer Science, Berlin: Springer Verlag, 25-33.
Briggs, R. O., & Gregory, T. P. (2003). Token Dispenser for GSS Race conditions: Locking Things
that Don't Exist. Proceedings of the 36th Hawaii International Conference on System Sciences, 110 (on CD).
Briggs, R. O., Vreede, G. J. de, & Reinig, B. A. (2003). A Theory and Measurement of Meeting
Satisfaction. Proceedings of the 36th Hawaii International Conference on System Sciences, 1-10
(on CD).
Chen, F., Romano, N. C., Jr., Nunamaker, J. F., Jr., & Briggs, R. O. (2003). A Collaborative Project
Management Architecture. Proceedings of the 36th Hawaii international Conference on System
Sciences, 1-10 (on CD).
Heltne, M. M., Wee, L. C., & Briggs, R. O. (2003). Collaborative Technology Support for
Administrative and Academic Decision Making. EDUCAUSE Midwest Regional Conference,
Chicago, IL. Track: Enterprise Information Systems, March, 1-10 (on CD).
Qureshi, S., & Briggs, R. O. (2003). Revising the Intellectual Bandwidth Model and Exploring its
Use by a Corporate Management Team. Hawaii International Conference on System Sciences, 110 (on CD).
Santanen, E. L., Briggs, R. O., & Vreede, G. J. de. (2003). The Impact of Stimulus Diversity on
Creative Solution Generation: An Evaluation of the Cognitive Network Model of Creativity. Hawaii
International Conference on System Sciences, 1-10 (on CD). (Best Paper Finalist)
Briggs, R. O., & Grünbacher, P. (2002). EasyWinWin: Managing Complexity in Requirements
Negotiation. Proceedings of the 35th Hawaii international Conference on System Sciences, 1-10
(on CD).
Gregory, T., P., & Briggs, R. O. (2002). An Approach to Middleware for Repeatable Collaborative
Processes. Proceedings of the 35th Hawaii International Conference on System Sciences, 1-10
(on CD).
Lopez, A., Booker, Q., Shkarayeva, N., Briggs, R. O., & Nunamaker, J. F., Jr. (2002). Embedding
Facilitation in Group Support Systems to Manage Distributed Group Behavior. Proceedings of the
35th Hawaii International Conference on System Sciences, 1-10 (on CD).
Nunamaker, J. F., Jr., Zhao, L., & Briggs, R. O. (2002). Intelligent Workflow Techniques for
Distributed Group Facilitation. Proceedings of the 35th Hawaii International Conference on System
Sciences, 1-10 (on CD).
Qureshi, S., Van der Vaart, A., Kaulingfreeks, G., Vreede, G. J. de, Briggs, R. O., & Nunamaker, J.
F., Jr. (2002). What Does it Mean for an Organization to be Intelligent? Measuring Intellectual
Bandwidth for Value Creation. Proceedings of the 35th Hawaii International Conference on System
Sciences, 1-10 (on CD). (Best Paper Finalist).
Santanen, E. L., Briggs, R. O., & Vreede, G. J. de. (2002). Toward an Understanding of Creative
Solution Generation. Proceedings of the 35th Hawaii International Conference on System
Sciences.
Briggs, R., Vreede, G. J. de, Nunamaker, Jr., J. F. & Tobey, D. (2001). ThinkLets: Achieving
Predictable, Repeatable Patterns of Group Interaction with Group Support Systems (GSS).
Proceedings of the 34th Annual Hawaii International Conference on System Sciences, 1057-1066.
(Best Paper Winner)
Briggs, R. O., & Grünbacher, P. (2001). EasyWinWin: Managing Complexity in Requirements
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Negotiation with GSS. Hawaii International Conference on System Sciences.
Briggs, R. O., Nunamaker, J. F., Jr., & Tobey, D. (2001). The Technology Transition Model: A Key
to Self-sustaining and Growing Communities of GSS Users. Proceedings of the 34th Hawaii
International Conference on System Sciences, 1-10 (on CD).
Briggs, R. O., & Vreede, G. J. de. (2001). ThinkLets and Repeatable Processes: Keys to Sustained
Success with GSS. Proceedings of Group Decision & Negotiation, La Rochelle, France, June 4-7,
195-198.
Briggs, R. O., Vreede, G. J. de, Nunamaker, J. F., Jr., & Tobey, D. (2001). ThinkLets: Achieving
Predictable, Repeatable Patterns of Group Interaction with Group Support Systems (GSS).
Proceedings of the 34th Hawaii International Conference on System Sciences, 1-9 (on CD).
Grünbacher, P., & Briggs, R. O. (2001). Surfacing Tacit Knowledge in Requirements Negotiation:
Experiences Using EasyWinWin. Proceedings of the 34th Hawaii International Conference on
System Sciences, 1-10 (on CD).
Kruse, J., Adkins, M., & Briggs, R. O. (2001). Applying the Technology Transition Model to GSS
Fielding. Proceedings of the 34th Hawaii International Conference on System Sciences, 1-10 (on
CD).
Mittleman, D. M., & Briggs, R. O. (2001). Virtual Facilitation for the Teaming Masses: Best Practices
for Leading Synchronous Distributed Meetings. Proceedings of the International Association of
Facilitators Global Conference.
Nunamaker, J. F., Jr., Romano, N. C., Jr., & Briggs, R. O. (2001). A Framework for Collaboration
and Knowledge Management. Proceedings of the 34th Hawaii International Conference on System
Sciences, 1-10 (on CD).
Nunamaker, J. F., Jr., Romano, N. C., Jr., & Briggs, R. O. (2001). Increasing Intellectual Bandwidth:
An Integrated Framework of KMST and CST. Proceedings of Group Decision & Negotiation, La
Rochelle, France, June 4-7, 5-36.
Vreede, G. J. de, & Briggs, R. O. (2001). ThinkLets: Five Examples of Creating Patterns of Group
Interaction. Proceedings of Group Decision and Negotiation, La Rochelle, France, June 4-7, 199208.
Dembo, L. G., Hale, M. C., & Briggs, R. O. (2000). Digital Technology and Learning Design in a K-8
Learning Community: Planning for New Tools and New Learning. Proceedings of the 33rd Hawaii
International Conference on System Sciences, 1-10 (on CD).
McQuaid, M. J., Briggs, R. O., Gillman, D., Hauck, R., Lin, C., Mittleman, D. M. (2000). Tools for
Distributed Facilitation. Proceedings of the 33rd International Conference on System Sciences, 110 (on CD).
Santanen, E. L., Briggs, R. O., & Vreede, G. J. de. (2000). The Cognitive Network Model of
Creativity: a New Causal Model of Creativity and a New Brainstorming Technique. Proceedings of
the 33rd Hawaii International Conference on System Sciences, 1-10 (on CD).
Vreede, G. J. de, Briggs, R. O., van Duin, R., & Enserink, B. (2000). Athletics in Electronic
Brainstorming: Asynchronous Electronic Brainstorming in Very Large Groups. Proceedings of the
33rd Hawaii International Conference on System Sciences, 1-10 (on CD).
Briggs, R. O., Adkins, M., Kruse, J., Nunamaker, J. F., Jr., Mittleman, D. M., & Miller, S. (1999).
Lessons Learned Using a Technology Transition Model with the US Navy. Proceedings of the 32nd
Hawaii International Conference on System Sciences, 1-10.
Mittleman, D. M., Briggs, R. O., Nunamaker, J. F., Jr., & Romano, N. C., Jr. (1999). Lessons
Learned from Distributed GSS Sessions: Action Research at the U.S. Navy Third Fleet.
Proceedings of the 10th EuroGDSS Workshop, Copenhagen, 63-79.
Romano, N. C., Jr., Briggs, R. O., Nunamaker, J. F., Jr., & Mittleman, D. M. (1999). Distributed
GSS Facilitation and Participation: Field Action Research. Proceedings of the 32nd Hawaii
International Conference on System Sciences, 1-10 (on CD).
Santanen, E. L., Briggs, R. O., & Vreede, G. J. de. (1999). A Cognitive Network Model of Creativity:
A Renewed Focus on Brainstorming Methodology. Proceedings of the 20th International
Conference on Information Systems, 489-494.
Santanen, E. L., Briggs, R. O., & Vreede, G. J. de. (1999). The Cognitive Network Model of
Creativity: Using Directed Brainstorming with a New Causal Model of Creativity. Proceedings of the
10th EuroGDSS Workshop, Copenhagen, 17-29.
Briggs, R. O., Crews, J., & Mittleman, D. M. (1998). Facilitating Asynchronous Distributed Systems.
Proceedings of the Association for Information Systems Americas Conference, Baltimore, 474-476.
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108.
Briggs, R. O., Mittleman, D. M., Weinstein, N., Nunamaker, J. F., Jr., & Adkins, M. (1998).
Collaborative Technology for the Sea-based Warfighter: A Field Study of GSS Adoption and
Diffusion. Proceedings of the Thirty-First Hawaii International Conference on System Sciences,
505-514.
Briggs, R. O., Nunamaker, J. F., Jr., Reinig, B. A., Romano, N. C., Jr., & Sprague, R. H. J. (1998).
Group Support Systems: A Cornucopia of Research Opportunities. Proceedings of the 31st Hawaii
International Conference on System Sciences, 495-504.
Mittleman, D. M., Briggs, R. O., Nunamaker, J. F., Jr., & Adkins, M. (1998). Design and Evaluation
of Technology Supported Collaborative Decision Spaces Aboard a U.S. Navy Command Ship: An
Action Research Project. Proceedings of the 4th Design and Decision Support Systems
Conference, Maastricht: The Netherlands, August.
Boehm, B. W., Grünbacher, P., & Briggs, R. O. (1997). EasyWinWin: A Groupware-supported
Methodology for Requirements Negotiation. Proceedings of the 23rd International Conference on
Software Engineering, 720-721.
Briggs, R. O., Mittleman, D. M., Santanen, E. L., & Gillman, D. (1997). Collaborative Molecules: A
Component-Based Architecture for GSS. Proceedings of the Association for Information Systems
1997 Americas Conference, August, 182-184.
Briggs, R. O., & Mittleman, D. M. (1997). Directed Brainstorming: A GSS Technique for
Collaborative Crisis Response. Proceedings of the 3rd Annual Americas Conference on
Information Systems.
Briggs, R. O., Reinig, B. A., Shepherd, M. M., Yen, J., & Nunamaker, J. F., Jr. (1997). Quality as a
Function of Quantity in Electronic Brainstorming. Proceedings of the 30th Hawaii International
Conference on System Sciences, 94-103.
Briggs, R. O., & Vreede, G. J. de. (1997). Measuring Satisfaction in GSS Meetings. Proceedings of
the 18th International Conference on Information Systems.
Davison, R. M., & Briggs, R. O. (1997). GSS for Presentation Style Meetings. Proceedings of the
30th Hawaii International Conference on System Sciences, 430-439.
Reinig, B. A., & Briggs, R. O. (1997). An Empirical Investigation of the Electronic Classroom.
Proceedings of the First Pacific-Asia Conference on Information Systems, 357-367.
Reinig, B. A., Briggs, R. O., Brandt, S. A., & Nunamaker, J. F., Jr. (1997). The Electronic Classroom
on Fire: Why it Happens and How to Put Out the Flames. Proceedings of the 30th Hawaii
International Conference on System Sciences, 639-647.
Romano, N. C., Jr., Nunamaker, J. F., Jr., & Briggs, R. O. (1997). User-driven Design of a Webbased Group Support System. Proceedings of the 30th Hawaii International Conference on System
Sciences, 366-375.
Smith, C. A. P., & Briggs, R. O. (1997). A Causal Model of Individual Decision Making Under Time
Pressure. Proceedings of the Association for Information Systems Americas Conference.
Nunamaker, J. F., Jr., Briggs, R. O., & Mittleman, D. M. (1996). Electronic Meeting Systems for
Present and Future Productivity. Proceedings of the International Workshop on CSCW in Design,
Beijing, China, May 8-11, 68-77.
Nunamaker, J. F., Jr., Briggs, R. O., & Mittleman, D. M. (1996). Lessons from a Decade of Group
Support Systems Research. Proceedings of the 29th Hawaii international Conference on System
Sciences, 418-427.
Walsh, K., Briggs, R. O., Ayoub, J. L., Vanderboom, C., & Glynn, M. (1996). Learning with GSS: A
Case Study. Proceedings of the 29th Hawaii International Conference on System Sciences, 283292.
Brandt, S. A., & Briggs, R. O. (1995). Exploring the Use of EMS in the Classroom: Two Field
Studies. Proceedings of the 28th Hawaii International Conference on System Sciences, 533-542.
Nunamaker, J. F., Jr., Mittleman, D. M., Briggs, R. O., & Vogel, D. R. (1995). EMS in the Virtual
Workspace. Proceedings of Groupware '95, the Conference Group.
Reinig, B. A., Briggs, R. O., Shepherd, M. M., & Yen, J. (1995). Developing and Validating an
Instrument to Measure the Impact of Group Support Technology on Affective Reward. Proceedings
of the 28th Hawaii International Conference on System Sciences, 798-807.
Shepherd, M. M., Briggs, R. O., Reinig, B. A., & Yen, J. (1995). Social Loafing in Electronic
Brainstorming: Invoking Social Comparison Through Technology and Facilitation Techniques to
Improve Group Productivity. Proceedings of the 28th Hawaii International Conference on System
Sciences, 523-532.
10
109. Walsh, K., Briggs, R. O., Ayoub, J. L., & Vanderboom, C. (1995). Teaching with GSS: Techniques
for Enabling Student Participation. Proceedings of the First Americas Conference on Information
Systems, 621-623.
110. Brown, H., & Briggs, R. O. (1994). Toward a Shared Thinking Environment: The Use of Group
Decision Support Systems to Promote Thinking. Proceedings of the International Conference on
Technology and Education, London, 27-30.
111. Nunamaker, J. F., Jr., & Briggs, R. O. (1994). Groupware User Experience: Ten Years of Lessons
with GroupSystems. Proceedings of Groupware '94 Conference, Boston, The Conference Group.
112. Nunamaker, J. F., Jr., & Briggs, R. O. (1994). Meeting Environments of the Future: Meeting to Plan
Work or Meeting to do Work? Proceedings of the Groupware '94 Conference, London, The
Conference Group.
113. Nunamaker, J. F., Jr., Briggs, R. O., & Romano, N. C., Jr. (1993). The Meeting Environment of the
Future. Proceedings of the '93 Groupware Conference, San Jose, The Conference Group, 1993.
114. Briggs, R. O. (1992). Teleconferencing and the Classroom of the Future. Proceedings of the
Distance Learning SIG, ITCA Conference, Washington D.C., 11-15.
115. Briggs, R. O., Beck, B., Dennis, A. R., Carmel, E., Nunamaker, J. F., Jr., & Pfarrer, R. (1992). Is the
Pen Mightier than the Keyboard? Proceedings of the 25th Hawaii International Conference on
System Sciences, 128-137.
116. Briggs, R. O., & Nunamaker, J. F., Jr. (1992). Collaboration Technology: From the Meeting Room to
the Office. Proceedings of the IEEE Conference on Systems, Man, and Cybernetics, Chicago,
1992, 960-967.
117. Briggs, R. O., & Ramesh, V. (1992). Exemplar: A Group Support Technology for Lectures.
Proceedings of the Association of Management 10th Anniversary Conference, Las Vegas, 99-106.
118. Briggs, R. O., Ramesh, V., Basu, K., & Carlisle, J. (1992). Exemplar: Improving the College
Classroom with Group Support Technology. Proceedings of the 13th International Conference on
Information Systems, Dallas, TX, 276-277.
119. Briggs, R. O., Romano, N. C., Jr., & Brown, H. (1992). Learning to Think/Thinking to Learn:
Electronic Support for The Problem Solving Educational Paradigm. Proceedings of the Association
of Management 10th Anniversary Conference, Las Vegas, 115-123.
120. Chapel, D., Vogel, D. R., Briggs, R. O., & Nunamaker, J. F., Jr. (1992). Collaborative Technology: A
Multi-dimensional Approach. Proceedings of the Annual Meeting on Computer Supported
Collaborative Work (CSCW).
121. Sondak, N., & Briggs, R. O. (1988). Expert Systems - The New Business Simulation Tool. ABSEL
'88, San Diego.
122. Sondak, N., & Briggs, R. O. (1988). Expert Systems and the Arts. Proceedings of the 4th
Conference on Applications of Artificial Intelligence, San Diego, 1988.
Book Chapters
1.
Kolfschoten, G.L., Briggs, R.O., & Vreede, G.J. de (In Press). A Diagnostic to identify and resolve
different sources of disagreement in requirements engineering. In Nunamaker, J.F. Jr., Romano,
N. Jr., and Briggs, R.O. Foundations of Collaboration.
2.
Briggs, R.O., Reinig, B.A., and Vreede, G.J. de. (In Press). The Yield Shift Theory of Satisfaction
and Its Application to the IS/IT Domain. In Yogesh Dwivedi, Information Systems Theory:
Explaining and Predicting Our Digital Society. New York: Springer.
3.
4.
5.
6.
Kolfschoten, G.L., Vreede, G.J. de, and Briggs, R.O. (2010) Collaboration Engineering. In Kilgore,
D.M and Eden, C. Handbook of Group Decision and Negotiation, pp. 338-358.
Kolfschoten, G.L., Briggs, R.O., & Vreede, G.J. de (2009). A technology for pattern-based design
and its application to collaboration engineering. In Rummler, Scott and Ng, K.B. (eds.),
Collaborative Technologies and Applications for Interactive Information Design: Emerging Trends in
User Experiences. Hershey, PA: IGI Global, Information Science Reference, 1-18.
Kolfschoten, G.L. Briggs, R.O. & Vreede, G.J. de (2009). Design patterns for facilitation in ecollaboration, in N. Kock (Ed.), E-Collaboration: Concepts, Methodologies, Tools, and Applications.
New Jersey: IGI Global Information Science Reference.
Mittleman, D. M., Briggs, R. O., & Nunamaker, J. F., Jr. (2008). Best practices from experiences in
facilitating virtual meetings. In C. Hoke (Ed.), Around the Globe or Down the Hall: The Art of
Distance Management (pp. 83-107). Washington Crossing, PA: The Learning Key, Inc.
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Vreede, G. J. de, Briggs, R. O., & Kolfschoten, G. L. (2008). Collaboration engineering for
designing self-directed group efforts. In N. Kock (Ed.), Encyclopedia of E-Collaboration. Hershey:
Information Science Reference, pp. 60-65
Boehm, B. W., Grünbacher, P., & Briggs, R. O. (2007). Developing groupware for requirements
negotiation: Lessons learned. In R. W. Selby (Ed.), Software Engineering -- Barry W. Boehm's
Lifetime Contribution to Software Development, Management, and Research): John Wiley & Sons,
pp. 301-314
Briggs, R. O., Vreede, G. J. de, & Kolfschoten, G. L. (2007). ThinkLets for e-Collaboration. In N.
Kock (Ed.), Encyclopedia of E-Collaboration. Hershey: Information Science Reference, pp. 139144.
Briggs, R. O., Vreede, G. J. d., & Kolfschoten, G. L. (2007). ThinkLets: A combined processtechnology lens to design and study e-collaboration. In N. Kock (Ed.), Encyclopedia of ECollaboration. Hershey: Information Science Reference, pp. 631-636.
Kolfschoten, G. L., Briggs, R. O., & Vreede, G. J. d. (2007). Design patterns of facilitation in eCollaboration. In N. Kock (Ed.), Encyclopedia of e-Collaboration. Hershey: Information Science
Reference, pp. 139-144.
Qureshi, S., Hlupic, V., & Vreede, G. J. de. (2003). Managing knowledge in a collaborative context:
How may intellectual resources be harnessed toward joint effect? In V. Hlupic (Ed.), Knowledge
and Business Project Management. Hershey, London, Melbourne, Singapore, & Beijing: Idea
Group Publishing.
Nunamaker, J. F., Jr., Briggs, R. O., & Vreede, G. J. de. (2001). From information technology to
value future enterprise: New models for managers. In G. W. Dickson & G. Desanctis (Eds.),
Information Technology and the Future Enterprise: New Models for Managers. New York: PrenticeHall.
Mittleman, D. M., & Briggs, R. O. (1999). Communicating technology for teams: Electronic
collaboration. In E. Sundstrom (Ed.), Supporting Work Team Effectiveness: Creating Contexts for
High Performance. San Francisco, CA: Jossey-Bass, Inc.
Nunamaker, J. F., Jr., Briggs, R. O., Romano, N. C., Jr., & Mittleman, D. M. (1997). The virtual
office workspace: GroupSystems web and case studies. In D. Coleman (Ed.), Groupware:
Collaborative Strategies For Corporate LANs and Intranets. Englewood Cliffs, New Jersey: Prentice
Hall, (pp. 231-253).
Nunamaker, J. F., Jr., Briggs, R. O., & Mittleman, D. M. (1995). Ten years of lessons with electronic
meeting systems, In D. Coleman & K. Raman (Eds.), Groupware: Technology and Applications.
Englewood Cliffs, New Jersey: Prentice Hall.
Briggs, R. O., & Vogel, D. R. (1994). Group Interface Issues. In J. Carey (Ed.), Human Factors in
Information Systems.
Nunamaker, J. F., Jr., & Briggs, R. O. (1994). Getting a grip on groupware. In P. Lloyd (Ed.),
Groupware in the 21st Century: Computer Supported Cooperative Working Toward the Millennium.
Westport, CT: Praeger Publishers.
Symposia and Workshops
1.
R.O. Briggs, Edick, N., Harland, L., Lipschultz, J., Marshall, G., McNamara, P., Pol, L., ReiterPalmon, R., Ryan, C., Vreede, G.J. de, Wild, S., & Zigurs, I. (2006). A cross-disciplinary approach
to collaboration science. In Briggs, Robert O. and Nunamaker, Jay F., Jr. (Eds). Report of the
HICSS 39 Symposium on Field and Case Studies of Collaboration.
2.
Briggs, R.O., Gregory, T.P., & Paine, V. (2006). Armadillos, elephants, and antelopes: Three
cases of distributed software development. In Briggs, Robert O. and Nunamaker, Jay F., Jr. (Eds).
Report of the HICSS-39 Symposium on Case and Field Studies of Collaboration, ISBN:9056381504
http://www.hicss.hawaii.edu/reports.htm.
3.
Kolfschoten, G.L., Vreede, G.J. de, and Briggs, R.O. (2006). Definitions in collaboration
engineering. Report of the HICSS 39 Symposium on Field and Case Studies of Collaboration.
SPECIAL ISSUE EDITORSHIPS
1.
Briggs, R.O. and Antunes, P. (Eds) (Forthcoming) Group Decision and Negotiation Special Issue:
on Groupware.
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Briggs, R.O., Nunamaker, J.F., and Sprague, R. (2010) Journal of Management Information
Systems. Special Section: Social Aspects of Sociotechnical Systems. 27(1).
Antunes, P. and Briggs, R.O. (2009) Journal of Universal Computer Systems Special Issue:
Collaborative Technologies and Environments. 15(6).
Nunamaker, J.F. Jr., Sprague, R., Vreede, G.J. de, & Briggs, R.O. (2009). Journal of Management
Information Systems Special Issue: Structure and Complexity in Socio-Technical Systems. 26(1).
Briggs, R.O., Vreede, G.J. de, & Massey, A. (2009). Journal of the Association for Information
Systems Special Issue: Collaboration Engineering, 10(3).
Briggs, R.O., Nunamaker, J.F. Jr., & Sprague, R. (2008). Journal of Management Information
Systems Special Issue: Online Coordination and Interaction. 25(1).
Briggs, R.O., Nunamaker, J.F., Jr., & Sprague, R. (2007). Editorial. Journal of Management
Information Systems Special Issue: Global Perspectives on Information, Communication, and Ecommerce, 23(4).
Briggs, R.O., Nunamaker, J.F., Jr., & Sprague, R. (2006). Editorial. Journal of Management
Information Systems Special Issue: Crossing Boundaries in Information Systems Research, 22(4).
Briggs, R.O., Vreede, G.J. de, Nunamaker, J. F. Jr. & Sprague, R. (2005). Editorial. Journal of
Management Information Systems Special Issue: Context Driven Access and Deployment, 21(4)
pp. 7-9.
Briggs, R .O., Vreede, G.J. de, Nunamaker, J.F. Jr., & Sprague, R. (2004). Editorial. Journal of
Management Information Systems Special Issue: Information Systems Design—Theory and
Methodology, 20(4), pp. 5-8.
Briggs, R .O., Nunamaker, J.F. Jr., & Sprague, R. (2003). Editorial. Journal of Management
Information Systems Special Issue: Information Systems Success, 19(4), pp. 5-8.
Briggs, R .O., Vreede, G.J. de, Nunamaker, J.F. Jr., & Sprague, R. (2002). Editorial. Journal of
Management Information Systems Special Issue: Decision Making and a Hierarchy of
Understanding, 18(4), pp. 5-10.
Briggs, R .O., Vreede, G.J. de, Nunamaker, J.F. Jr., & Sprague, R. (2001). Editorial. Journal of
Management Information Systems Special Issue: Enhancing Organizations' Intellectual Bandwidth:
The Quest for Fast and Effective Value Creation, 17(3), pp. 3-8.
Briggs, R .O., Nunamaker, J.F. Jr., & Sprague, R. (2000). Editorial. Journal of Management
Information Systems Special Issue: Exploring the Outlands of the MIS Discipline, 16(3), pp. 5-10.
Briggs, R .O., Nunamaker, J.F. Jr., & Sprague, R. (1999). Editorial. Journal of Management
Information Systems Special Issue: GSS Insights: A Look Back at the Lab, A Look Forward from
the Field, 15(3), pp. 3-6.
Briggs, R .O., Nunamaker, J.F. Jr., & Sprague, R. (1998). Editorial. Journal of Management
Information Systems Special Issue: 1001 Unanswered Research Questions in GSS, 14(3), pp. 322.
Briggs, R .O., Nunamaker, J.F. Jr., & Sprague, R. (1997). Editorial. Journal of Management
Information Systems Special Issue: Information Technology and Its Organizational Impact, 13(3),
pp. 3-6.
CONFERENCE AND WORKSHOP PROCEEDINGS EDITORSHIPS
1.
Briggs, R.O., Antunes, P., & Vreede, Gert-Jan de. (2008). Proceedings of the 14th International
Workshop on Groupware, Omaha, NE, CRIWG 2008.
2.
Briggs, R.O., Vreede, G.J. de, & Kolfschoten, G.L., (2008). Report of the HICSS-41 Workshop on
Collaboration Engineering, (2008), pp. 1-35. http://www.hicss.hawaii.edu/reports.htm
3.
Briggs, R.O. & Nunamaker, J.F., Jr., eds. (2007). Proceedings of the Second HICSS Symposium
on Case and Field Studies of Collaboration. Honolulu, HI: Hawaii International Conference on
System Sciences.
4.
Briggs, R.O., Vreede, G.J. de, & Kolfschoten, G.L. (2007). Report of the HICSS-40 Workshop on
Collaboration Engineering, 20 pp. http://www.hicss.hawaii.edu/reports.htm
5.
Briggs, R.O., & Nunamaker, J. F., Jr., eds. (2006). Monograph of the HICSS-39 Symposium on
Case and Field Studies of Collaboration, 136 pp. ISBN:9056381504
http://www.hicss.hawaii.edu/reports.htm.
6.
Briggs, R. O., Vreede, G.J. de, & Kolfschoten, G.L. (2006). Report of the HICSS-39 Workshop on
Collaboration Engineering, pp. 1-11, ISBN:9056381490. http://www.hicss.hawaii.edu/Reports.htm
13
CONFERENCE PANEL DISCUSSIONS
1.
Briggs, Robert O. (Moderator); Coover, D., Sindhav, B., and Wallace, B. (Panelists). Collaboration
and Innovation through Social Media. CCS 2011 Research Seminar, Omaha, NE 4 March.
2.
Briggs, R.O. DeFrank, A., Maring, M., and Baguyos, J. (2010) Panel Discussion: The Library, The
Music, and Collaboration. Moderator: Dr. Adam Tyma, UNO Communication. Omaha 10-10-10
Conference.
3.
Briggs, R.O., Nunamaker, J. F. Jr, Sol, H. and Schwabe, G. (2010). Panel Discussion: Design for
use . Discussion of the questions, how should researchers design information systems for later
use? Is there academic value in developing systems beyond proof-of-concept? Why don’t more
academic IS/IT concepts transition to the workplace? Can lessons learned in systems development
translate publications? DESRIST 2010. Conference on Design Science Research in Information
Systems and Technology. June 4-5, 2010 St. Gallen, Switzerland. http://desrist2010.iwi.unisg.ch/
4.
Mittleman, D., LePoire, D., & Briggs, R.O. (1999). Panel Discussion: The Diffusion and Transition
of GSS Technologies in Work Organizations: Discussion of New Models to Advance the
Understanding of GSS Adoption and Use . AMCIS 1999 Proceedings. Paper 200.
http://aisel.aisnet.org/amcis1999/200
5.
Glynn, Melissa; Vogel, D.; Briggs, R.O.; Brown, H.; and Cunningham, D. (1997). Issues in
Technology Supported Learning. Proceedings of the International ACM SIGGROUP Conference
on Supporting Group Work: the Integration Challenge, pp 7-8.
http://doi.acm.org.leo.lib.unomaha.edu/10.1145/266838.276983
BOOKS
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Vreede, G.J. de. And Briggs, R.O. (2011). Facilitation of Technology Supported Collaboration.
Omaha, NE: Center for Collaboration Science.
Briggs, R.O. & Vreede, G.J. de (2009). ThinkLets: Building Blocks for Concerted Collaboration.
Omaha, NE: Center for Collaboration Science.
EDITED BOOKS
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Briggs, R.O., Antunes, P., Vreede, G.J. de, & Read, A.S (eds.). (2008) Groupware: Design,
Implementation, and Use. Lecture Notes in Computer Science. Berlin: Heidelberge, and New
York: Springer-Verlag.
BOOKS IN PROGRESS
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ThinkLets: A Pattern Language for Collaboration with G.J. de Vreede.
Collaboration Engineering with G.J. de Vreede.
EasyWinWin: How to Move Large Groups Through Complex Negotiations with Paul Grünbacher
Advances in MIS: Collaboration Technology. With Jay Nunamaker and Nicholas Romano
The Simple Elegance of Scientific Inquiry: Information Systems Edition
GRANTS
Developed and acquired $9 million in grants and other funding to support faculty, graduate and
undergraduate research in the lab and field.
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2011 – $26,000, UNO FIRE Grant, Creativity in Teams: The Role of Cognitive Process in Team
Collaboration for Creativity and Innovation. With Roni Reiter Palmon and G.J. de Vreede.
2011 - $25,179, DTSE, Job Task Competency Analysis for Information Security
2010 - $49,020, of U.S. Strategic Command Global Innovation and Strategy Center, Multi-agency
Collaboration on Complex Crisis Response, Phase III, with Roni Reiter-Palmon.
2009 - $55,139, U.S. Strategic Command Global Innovation and Strategy Center, Multi-Agency
Collaboration on Complex Crisis Response, Phase II, with Roni Reiter-Palmon.
2009 - $70,970, U.S. Strategic Command Global Innovation and Strategy Center, Multi-Agency
Collaboration on Complex Crisis Response, Phase I, with Roni Reiter-Palmon.
2009 - $1.24 Million, U.S. Air Force, BattleSpace ActionCenters, Phase II, with Roni Reiter-Palmon,
Lynn Harland, & G.J. de Vreede.
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2008 - $2.4 million, U.S. Air Force, BattleSpace ActionCenters, with Roni Reiter-Palmon, Lynn
Harland, & G.J. de Vreede.
2007 - $14,900, Co-Act Solutions, ThinkLets in Web-based Financial Services Applications and
Processes.
2007 - $109,400, USSTRATCOM. Collaborative Environments Research Prototyping and
Development, Phase 2.
2007 - $125,000, UN Foundation, Support for an Interdisciplinary Institute for Collaboration Science,
with Roni Reiter-Palmon, Lynn Harland, & G.J. de Vreede.
2007 - $50,000, UNO – ITS, Support for an Interdisciplinary Institute for Collaboration Science, with
Roni Reiter-Palmon, Lynn Harland, & G.J. de Vreede.
2006 - $125,000, UN Foundation, Support for an Interdisciplinary Institute for Collaboration Science,
with Roni Reiter-Palmon, Lynn Harland, & G.J. de Vreede.
2006 - $50,000, UNO ITS, Support for an Interdisciplinary Institute for Collaboration Science, with
Roni Reiter-Palmon, Lynn Harland, & G.J. de Vreede.
2006 - $104,700, USSTRATCOM Collaborative Environments Research, Prototyping, and
Development, Phase 1.
2005 - $7000 Canadian Studies Research Grant, A Comparative Study of Canadian and Alaskan
Distance Education for Geographically Isolated Populations in Arctic and Sub-arctic Regions.
with Curt Madison.
2002 - $175,000, Defense Advanced Research Projects Agency SBIR, BattleSpace: Technical and
Operational Feasibility of Feasibility of a Library of Special Purpose Collaboration Applications,
and a Rapid Development Environment for Collaborative Applications from Prefabricated
Parts, with GroupSystems Corporation.
1999 – 2005, $1.7 million in development funds plus full salary, GroupSystems Corporation, Cognitio:
A New Generation of Collaboration Technology Informed by the Technology Transition Model
and Based on the Collaborative Molecules Architecture.
1999 - $790,000, Space and Naval Warfare Systems Center, San Diego. Collaborative Technology
for the Operational Echelon of War, with J.F. Nunamaker.
1998 - $300,000, Defense Advanced Research Projects Agency, Collaborative Technology Transition
to the Warfighter, with J.F. Nunamaker.
1997 - $300,000, Defense Advanced Research Projects Agency, Collaborative Technology for the
Warfighter, with J.F. Nunamaker & Daniel Mittleman.
1996 - $320,000, Defense Advanced Research Projects Agency. Collaborative Technology for Crisis
Response, with J.F. Nunamaker & Daniel D. Mittleman.
1995 - $45,000, Naval Command and Control and Ocean Surveillance Center Research and
Development (NRaD). C2MUVE : Web-based GSS into a Multi-user Virtual Environment to
Support Synchronous and Asynchronous Communication, with Daniel D. Mittleman & J.F.
Nunamaker.
1993 - $47,000, Project Accord, D.C. Public Schools. Problem-based Collaborative Learning for Atrisk Learners.
1993 - $140,000, Project Accord, D.C. Public Schools. Shared Thinking Environments: Collaboration
Technology for Learning.
1993 - $63,000, Tucson Unified School District. Equipment for Technology-supported Learning.
1992 - $15,000, Project Accord, D.C. Public Schools. Electronic Support for Collaborative Learning.
1991 - $160,000, IBM Corporation, WE-MET: An Electronic Meeting Support with a Pen-based
Computer Tool, with J.F. Nunamaker.
1993 - $418,000, Intel Corporation, Electronic Support for Group Productivity.
1991 - $15,000, NCR Corporation. Pen-based Handwriting Recognition Interfaces, with J.F.
Nunamaker.
1990 - $100,000, NCR Corporation, Augsberg, Germany. KMEM Project: Notepad Computing and
Handwriting Technology, with J.F. Nunamaker.
INDUSTRY EXPERIENCE
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1999-2005 - GroupSystems Fellowship. Full salary support over six years plus budget to design and
develop a new generation of collaboration technology based on the Collaborative Molecules
15
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Architecture, and to develop a rapid development environment for creating collaborative applications
in real time. Academic goals: a large scale test of the Technology Transition Model; and advances in
Collaboration Engineering. Served three consecutive industry roles: Director of Technology and
Process Tools; Director of R&D; Director of Innovation
1972-1985. Founder and master craftsman for American Craftsman, a custom fine furniture and
conservation studio. Clientele included San Diego Museum of Art, San Diego Historical Society, and
private collectors.
CENTER FOR COLLABORATION SCIENCE
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2006 – Present. Director of Academic Affairs, Center for Collaboration Science
The Center for Collaboration Science researches individual, group, organizational, and societal
factors affecting outcomes of interest for people making joint effort toward a goal. It disseminates
knowledge about collaboration through scholarly publications and seminars, undergraduate and
graduate courses of study, and professional training. It applies concepts and findings from
collaboration science to designing and deploying new collaborative work practices and new
collaboration technologies at all levels of industry, government, academia, and the military. It helps
groups and organizations in the field to address problems and opportunities pertaining to
collaboration. Activities include
o Strategic Planning
o Long-range curriculum planning and design for collaboration-related courses and programs
o Mentoring graduate students in the center
o Planning, organizing, leading, and contributing to center events
o Scheduling and managing center personnel
o Liaison with regional, national, and international academic partners in Center initiatives
o Grant acquisition
o Research Project Management
o Budgeting and Personnel issues
o Policy development and implementation
COMMITTEE WORK
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2010-2012 - Award for Distinguished Research or Creative Activity (ADROCA) committee
2008-2010 - Building Committee, Mammel Hall, College of Business Administration, University of
Nebraska at Omaha. Worked with faculty and architects to create design elements to foster
collaboration among faculty and between faculty and students. Among them: Office arrangements
that create a sense of local community, wide hallways so collegial conversations don’t block traffic,
multiple public seating areas, food service in the building to give faculty reasons to leave their offices;
whiteboards in public spaces for idea sharing, multiple group workspaces in each wing. Worked with
colleagues and architects to designed= office suite, Executive Decision Lab and software
development lab for the Center for Collaboration Science. Revised floor plans for Dean’s suite and
the third floor reception area to enhance quality of work life and foster interactions among faculty,
staff, and students.
2008 – present – Art Committee, College of Business Administration, University of Nebraska at
Omaha.
2007 – Present - Professional Standards and Ethics Committee, College of Business Administration,
University of Nebraska at Omaha.
TEACHING
Teaching Interests
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Collaboration Science, Engineering, and Technology
Research Methods and the Philosophy of Science
Management of Information Systems
Systems Analysis and Design
Courses Taught
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MGMT 4000-001, MGMT 4090, BSAD 8000-00, PSYCH 4920, ECON 8916, ISQA 4000, ISQA 8080,
TED 8000, MGMT 4090, BSAD 8096: Principles of Collaboration
MIS 497-597 Collaborative Computing
IDS 180 Principles of Information Systems (200+ students per section)
IDS 306 Information Systems Analysis
IDS 315 Comparative Programming Language
IDS 375 IS Technology - Hardware and Software Organization
IDS 380 Database – Data Management Systems
IDS 406 Information Systems Design
IDS 483 Networks and Data Communication
IDS 492 Management of Information Systems
Courses Designed
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Readings in Collaboration Science (BSAD 8146)
Principles of Collaboration, Graduate (BSAD 8096)
Principles of Collaboration, Undergraduate (MGMT4090)
Collaborative Computing
Computer Mediated Communication
Information Systems Analysis
Comparative Programming Languages
Networks and Data Communication, Database
Database Management Systems
Information Systems Design
Networks and Data Communication
Management of Information Systems.
Teaching Circles
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2010 – 10-10-10: Collaboration Through Mobile Media
2010 – CBA Distance Education
Distance Learning
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Lecture regularly as a guest speaker on the Philosophy of Science, Outsourcing and Offshore
Development, Collaboration Technology, and other topics using distance education technology for
universities around the globe (e.g. DePaul, UN Omaha, U of Montana, Delft University of Technology,
Texas A&M, HKUST, NU Singapore).
Initiated a distance learning project between U of AZ and U of MD where students at both campuses
joined a single class taught by instructors at both campuses. Linked the sites with large-screen video
and with a suite of software tools to support synchronous and asynchronous collaborative learning.
Facilitated the University of Alaska Distance Education Steering Committee in planning an integrated
approach for providing high-quality university education to the citizens of Alaska regardless of their
geographical location, schedules, and other limiting factors.
Executive Education
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2010 - AGP Corn Processing, Inc. - Management Intensive on Collaboration Science
2008 - 2010 - Union Pacific Railroad – Management Intensive on Collaboration Science
2008 - 2010 - Union Pacific Railroad – Management Intensive on Information Systems, 2008 Present.
2008 - Spiral Solutions and Technologies – Two-day Executive Intensive on Facilitation
Fundamentals
2008 - Cosentry – Overcoming Challenges of Employee Engagement, with Thomas Carlisle
2007 - United States Strategic Command - Two-day Executive Intensive on Facilitation Fundamentals
2007 - General Education Committee, University of Nebraska at Omaha. General Education
Elicitation Process, with G.J. de Vreede. 2007.
2006 - Executive MBA, University of Nebraska at Omaha. Group Support Systems, with G. J. de
17
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Vreede.
2004 - Trained senior executive staff at Owensboro Medical Health Systems. ThinkLets-based
Approach to Facilitation and Strategic Planning.
1998 - Trained J2 Intelligence Staff, Commander Third Fleet, U.S. Navy. Collaborative Tools and
Methods for Situation Awareness and Assessment.
1994 - Co-taught with Jay Nunamaker and Daniel Mittleman the Executive Education Track on
Information Systems at the University of Hawaii Advanced Management Program, 1994.
Teaching Methods
I use different teaching methods and techniques for different subject matter and different learners. I bring
six years of industry experience with managing software design and development and 15 years of field
research working with the top levels of industry, government, and the military to bear on the design and
delivery of course content.
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For management courses like Principles of Collaboration and Management of Information Systems:
collaborative learning through team case studies, augmented by readings, guest lecturers from
industry, service learning in the community, large group projects, and classroom lectures.
For highly-technical courses like programming languages, client-server, and data communication:
a mix of classroom lecture, collaborative problem solving, puzzlers, readings, guest lectures, and
academic projects.
For systems and applications courses like Systems Analysis & Design and Database: small, but
real student team projects for government and industry (Undergraduate examples: Sears Service
Center, San Diego County Libraries; Graduate examples: Port of Rotterdam Authority; Ministry of
Foreign Affairs, the Netherlands). I augment these with speakers from industry, formal in-class peer
and instructor reviews of project deliverables, readings, and classroom lectures.
For disengaged and at-risk learners: collaborative problem-based learning – I pose problems in
which the learners perceive an immediate vested interest, then guide learners as they seek
information and industry experts for themselves. Wherever possible, I draw explicit links between the
subject matter under consideration and the salient vested interests of the learners.
Doctoral Committees
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John D. Murphy (University of Nebraska at Omaha)
Aaron Read (University of Nebraska at Omaha)
Cuong Nguyen (University of Nebraska at Omaha)
Victoria Badura (University of Nebraska at Omaha)
Lucas Steinhauser (University of Nebraska at Omaha)
Sheila Brandt (University of Arizona)
Ken Walsh (University of Arizona)
Bruce Reinig (University of Arizona)
Morgan Shepherd (University of Arizona)
Nicholas Romano (University of Arizona)
John Kruse (University of Arizona)
Tom Rodgers (University of Arizona)
Jim Lee (University of Arizona)
Eric Santanen (University of Arizona)
Ruth Ter Bush (DePaul)
Janna Crews (University of Arizona)
Fang Chen (University of Arizona)
Gwendolyn Kolfschoten (Delft University of Technology)
Ming Yuan (University of Arizona)
Kalle Piirainen (Lappeenranta University, Finland)
Masters Committees
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Nicholas Aerrola (University of Nebraska at Omaha)
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Brad Hullsiek (University of Nebraska at Omaha)
Andres Agres (Delft University of Technology)
Gwendolyn Kolfschoten (Delft University of Technology)
SERVICE
Committee Service
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2010 – Present, UNO ADROCA Committee
2009 – Present, UNO CBA Professional Conduct Committee
2008 – Present, UNO CBA Mammel Hall Art Committee
2007 - Present, UNO CBA Building Committee.
2007 - Present, UNO CBA Committee on Faculty Code of Conduct chaired by Janet West.
2006 - 2007, UNO Campus-wide Conversation on General Education, process design, facilitator
training and support.
1994 - 2000, Coordinated the start-up of research streams on collaboration technology for crisis
response, and technology-supported learning in the Center for the Management of Information
at the University of Arizona. A founding fellow of the Center.
1993 - Equipment acquisition, McClelland Hall Collaboration Labs, University of Arizona.
Workshops and Brown Bag Seminars
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2011 ActionCenters: Bundling Collaboration Expertise with Collaboration Technology for High Value
Tasks. CCS 2011 Research Seminar, Omaha, NE 4 March.
2010 Grant Writing Workshop. With Robert Bernier.
2010 Writing a Textbook in a Semester: A Student Team Project. With Birud Sindhav
2010 Geographically Distributed Student Projects: Tales from Two Projects. With Patti Meglich.
Community Engagement
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2010 – Gordmans. Facilitated strategic planning workshop for CEO and top 19 executives.
2009 – Omaha Symphony. Designed marketing focus groups for eight customer segments
conducted focus groups on behalf of Symphony
Service to the Field
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2011 – Present – Editorial Board Member, Small Group Research Journal
2009 – Present - Associate Editor, European Journal of Information Systems
2009 - 2010 – Editorial Board, ICST Transactions on Collaboration.
2009 - Assisted USSTRATCOM with Strategic Multi-level Assessment Inter-Agency Limited
Objective Experiment. Provided briefings and training on the seven-layer model of
collaboration, metrics and measurement issues, and compiled a collection of key readings on
collaboration science and collaboration engineering.
2009 - Designed and conducted collaborative marketing focus groups for the Omaha Symphony
Orchestra.
2008 - Present. Management training for Union Pacific Railroad: Critical Collaboration Concepts;
Critical Information Systems Concepts.
2008 - Management Training for Mutual of Omaha: Principles of Collaboration Science.
2008 - Present, founding editorial board member, International Journal of Information and
Cyberbehavior.
2008 - Program Chair, CRIWG Conference, in Omaha, Nebraska.
2005 - Present, Program Committee, CRIWG Conference
2002 - Present, Advisory Board, Hawaii International Conference on System Sciences
2002- 2006, Helped establish the successful and continuing Collaboration Engineering research
program at Delft University of Technology. Program received a special mentioning during the
2003 external accreditation review of all programs in the Faculty of Technology, Management
and Policy.
2003- 2007, Editorial Board member for Journal of IT for Development.
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2000 - Present, Joint Chair of Collaboration Technology and Systems Track, Hawaii International
Conference on Systems Science:
 1997 - Present, Founded and chaired Minitracks at the Hawaii International Conference
on System Sciences, with various colleagues:
 1997 - 2000, Technology Supported Learning.
 2002 - 2003, GSS Patterns: ThinkLets and Methodologies.
 2003 - 2004, Collaborative Environments for Value Creation.
 2004 - Present, Designing Collaboration Processes and Technologies.
1997 - Present, Edited special issues for Journal of Management Information Systems (See the
section above on Special Issue Editorships.
1992 – Co-chair of Educational Technology Track Session with V. Ramesh, Association of
Management 10th Anniversary Conference, Las Vegas.
1991 - Present, Reviewer for MISQ, ISR, JAIS, JMIS, DSS, GDN, IEEE Systems, Man, and
Cybernetics, JITD, JEUC, Journal of the Brazilian Computer Society, Informatica, ICIS,
HICSS, CRIWG, and AMCIS, GDN.
1991 – Present, Facilitated hundreds of collaborative workshops for universities (e.g. UNO, UofAZ,
UofAK, SDSU), industry (e.g. Proctor & Gamble, IBM, NCR) Government (e.g. Dept. of
Commerce, Dept of Transportation) and the military (e.g. Navy Special Warfare; Commander,
Third Fleet; Dept of Defense, USSTRATCOM).
SPECIAL AWARDS AND HONORS
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2010 - Dean’s Citation in Recognition of Excellence in Research. College of Business Administration,
University of Nebraska at Omaha.
Best Paper Award, Hawaii International Conference on System Sciences, 2007.
Best Paper Award, Hawaii International Conference on System Sciences, 1995, 2001.
Best Paper Nominations, Hawaii International Conference on System Sciences, 1992, 1999, 2000,
2002, 2003, 2004.
2007 - Ranked 2nd worldwide on research productivity among GSS researchers, 2000-2005 (see
Bragge, J., Relander, S., Sunikka, A., Mannonen, P., Enriching Literature Reviews with
Computer-Assisted Research Mining. Case: Profiling Group Support Systems Research,
Proceedings of the 40th Annual Hawaii International Conference on System Science, Los
Alamitos: IEEE Computer Society Press, pp. 1-10 (on CD)).
2007 - Gutenberg Award for Expediting Innovation, Expediting Innovation 2007: Best Practices in
Group Intelligence Conference, Denver, CO, April 24-25.
2005 - Ranked 16th among IS researchers worldwide on research productivity, 1999-2003 (see HsiehHong Huang & Jack Shih-Chieh Hsu, An Evaluation of Publication Productivity in Information
Systems: 1999 to 2003, Communications of the Association for Information Systems, Volume
15, pp. 555-564).
2001 - Best Presentation, Twenty-third International Conference on Software Engineering. Toronto,
Canada, IEEE Computer Society, with Barry Boehm and Paul Grünbacher.
1998 - Ranked 38th among IS researchers worldwide on publication productivity 1991-1997 (see Im,
K.S., Kim, K.Y. and Kim, J.S. A Response to "Assessing Research Productivity: Important But
Neglected Considerations", Decision Line, September/October, pp. 12-15).
1993 - ICIS Doctoral Consortium
1991 - Chevron Information Technology Corporation Fellowship
1990 - 1994, University of Arizona Graduate Scholarship
1990 - AACSB National Doctoral Fellowship
1989 - Outstanding Professor Teaching Award: San Diego State University, North County Campus
1987 - Elected president, Beta Gamma Sigma, International Business Studies Honor Society, San
Diego State University Chapter
1986 - Inducted to Beta Gamma Sigma, International Business Studies Honor Society
1986 - Outstanding Information Systems Graduate, San Diego State University
1971 - National Merit Scholarship Finalist
20
SELECTED INVITED PRESENTATIONS
Invited Academic Conference Presentations
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2010 – Distinguished Lecture - 16th CRIWG Conference on Collaboration and Technology,
Collaboration Technology: A Continuing Adventure.
2009 - Hawaii International Conference on System Sciences, Theory in Collaboration Research, with
Gwendolyn Kolfschoten.
2004 – Keynote Speaker – 10th CRIWG 04, Tenth International Workshop on Groupware, Theory
Driven Design of Technology.
2004 - Hawaii International Conference on System Sciences, Publishable Positivism: Bulletproof
Scientific Papers, with Douglas Dean.
2003, 2004 - Hawaii International Conference on System Sciences, Collaboration Engineering, with
G.J. de Vreede and Bob Harder.
2003 - IEEE International Requirements Engineering Conference, Theory W Requirements
Engineering, with Barry Boehm
2003 - Collaboration 2003, Facilitating with ThinkLets, with Bob Harder
1995 - 2003 Hawaii International Conference on System Sciences, Technology Supported Learning,
with various colleagues
2001 - Twenty-third International Conference on Software Engineering, EasyWinWin: A GroupwareSupported Methodology For Requirements Negotiation, with Barry Boehm and Paul
Grünbacher (Highest-rated Tutorial)
1992 - Hawaii International Conference on System Sciences, Pen-based Interfaces.
1992 - Fourth Symposium on Human-Computer Interface, Plenary Speech, Pen-based Interfaces for
Group Support Systems.
Invited University Presentations
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2010 – Lappeeranta University, Finland: Collaboration Engineering: Integrating Technique and
Technology.
2010 – University of Zurich: Philosophy of Science and the Dissertation Proposal
2009 – University of Zurich: Theory Driven Design: Why Your Technology Is Better Than a Big Rock.
2009 – University of Zurich: The Simple Elegance of Scientific Enquiry: The Elephant Box Talk
2009 – Eidgenössische Technische Hochschule (Swiss Federal University of Technology):
Collaboration Engineering: Designing and Deploying High-Powered Collaborative Work
Practices (slides and podcast available at http://www.mis.ethz.ch/teaching/FS09/RV2009)
2008 – Delft University of Technology: A Seven Layer Model of Collaboration
2008 – Technische Universitat Munchen: Theory Driven Design of Technology
2008 – Technische Universitat Munchen: Collaboration Engineering
2006 – University of Alaska Fairbanks: Facilitating Collaborative Work Practices
2004 – University of Nebraska at Omaha: Yield Shift Theory of Satisfaction
2004 – Brunel University: Strategic Planning with Collaboration Technology
2002 – Delft University of Technology: Collaboration Engineering
2000 – Texas A&M: Group Support Systems Research
1999 – City University London: Group Support Systems for Collaborative Learning
1999 – New Jersey Institute of Technology: Affective Reward and Technology Adoption.
1999 – San Diego State University: Group Support Systems for Military Decision Makers
1998 – Johns Hopkins University: Military Applications of Group Support Systems
1998 – University of Montana: Group Support Systems
1997 – Hong Kong University: Collaboration Technology for Business
1997 – Hong Kong University of Science and Technology: Group Support Systems
1997 – National University of Singapore. A Review of GSS Research
1996 – City University of Hong Kong: GSS Research Findings
1996 – National Science Foundation, Beijing, China: Group Support Systems
1996 – University of Colorado at Boulder: Group Support Systems
1995 – Henley Management College, London: TEAM Theory of Group Productivity and its Application
to Collaboration Technology
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1995 – Templeton College, Oxford University: Collaboration Technology
1994 – London School of Economics: GSS Research Findings
1993 – Georgia Institute of Technology: GSS: Making Teams More Productive
Invited Military Presentations
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2009 – USSTRATCOM Global Strategy and Innovation Center: Technical and Conceptual
Innovations from the BattleSpace ActionCenters Project
2009 – Office of Secretary of Defense - Acquisition, Technology and Logistics: Strategic Multi-Level
Analysis Interagency Gaming Experiment Working Group, Washington, D.C.: Collaboration
Science Concepts and Measurement Issues
2007 - Global Innovation and Strategy Center, USSTRATCOM: Military Applications of Collaboration
Science
2007 - USSTRATCOM Headquarters: Making Sense of Collaboration Technology
2006 - USSTRATCOM Headquarters: Creating a Collaborative Culture
2003 - Defense Acquisition University: Using GSS for Military Decision Making
1999 - CG1MEF (Commanding General, First Marine Expeditionary Force): Collaborative Decision
Making at the Operational Echelon of War
1998 - COMSEVENTHFLT (Commander, U.S. Navy Seventh Fleet): Collaborative Technologies and
Concepts of Operation at COMTHIRDFLT
1998 - COMSIXTHFLT (Commander, U.S. Navy Sixth Fleet): Collaborative Technologies and
Concepts of Operation at COMTHIRDFLT
1996 - Navy War College: Collaborative Concepts of Operation for the Warfighter
1996 - COMTHIRDFLT (Commander, U.S. Navy Third Fleet): Collaborative Decision Spaces
1997- DONCIO (Department of the Navy Chief Information Officer): Collaborative Strategic Planning
1996 - Naval Command and Control and Ocean Surveillance Center: Collaborative Strategic Planning
1996 - Naval Research and Development: Group Support Systems for Military Decision Making
1996 - Naval Special Warfare Command: Collaborative Strategic Planning
1996 - Naval Surface Warfare Command: Collaborative Technology and Concepts of Operation
1996 - Space and Naval Warfare Systems Command
Selected Invited Presentations to Industry
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2010 - La Vista Chamber of Commerce: Collaboration Engineering: A long journey, three
mysteries, an approach.
2009 - Union Pacific Railroad: Crucial Collaboration Concepts
2009 - Union Pacific Railroad: Crucial Information Systems Concepts
2008 - Union Pacific Railroad: Crucial Collaboration Concepts
2008 - Union Pacific Railroad: Crucial Information Systems Concepts
2008 - Mutual of Omaha: Collaboration Science
2007 - Society of Military Engineers: Military Applications of Collaboration Science
2007 - Omaha Software Productivity and Innovation Network: EasyWinWin: A Collaborative
Approach to Software Requirements Negotiation.
2006 - PDK International: Collaboration Science, Collaboration Engineering, and Collaborative
Learning
2005 - Satyam Corporation: Collaborative Requirements Negotiation
2004 – SAP: Collaborative Project Management
2001 - Proctor and Gamble: Collaborative Product Marketing
1999 – Finnair: Group Support Systems for Improving Group Productivity
1998 – FINOVA: Collaboration Technology in the Financial Services Industry
1997 – MITRE: Collaborative Military Decision Making
1997 - Morgan Stanley Bank: Measuring Group Productivity
1997 – Nokia: Group Support Systems
1999 – Oracle: Group Support Systems
1993 - Ziff Davis Publications: The Groupware Grid
1992 - NCR Corporation: Pen-Based Interfaces
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1992 - IBM Corporation: Pen Based Interfaces and Collaboration Technology
Invited Presentations to Government
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2007 - Douglas County Supervisors and Managers Conference: Three-hour workshop on
Collaboration Science
2003 - State of Iowa Information Technology Services: Facilitation Fundamentals
2000 - State of Arizona Governor’s Council on Higher Education: Collaborative Planning and
Execution
1993 - Department of Commerce: Collaboration Technology for Learning
1993 - District of Columbia Public School System: Re-engaging the At-risk Learner with
Collaborative Learning Techniques
1992 - Department of Defense: Collaborative Authoring with Group Support Systems
1992 - Department of Transportation
Invited Presentations at Professional Conferences
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2008 - Timberline User’s Group: EasyWinWin: An Adventure in Collaborative Requirements
Negotiation
2007 - Omaha Software Productivity Improvement Network (SPIN)
2004 - Los Angeles Software Productivity Improvement Network (SPIN)
2003 - NSF IUCRC Conference 2003 Recent Breakthroughs in GSS Research
2000 - DARPA Intelligent Collaboration and Visualization Conference: Collaboration Technology for
Warfighters
1998 - AFCEA (Armed Forces Communication and Electronics Association): Collaborative Decision
Spaces Afloat
1998 - The Conference Board: Improving Productivity with Collaborative Technology
1993 - DECUS (DEC User Society): Group Support Systems for Group Productivity
1993 - 1995 - Groupware 93, London; Groupware 94, San Jose; Groupware 94, Boston; Groupware
95, Tokyo: Advances in Collaboration Technology
COLLABORATION SOFTWARE DESIGN
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BattleSpace ActionCenters: With Doug Kjeldgaard and Robert Whitmer. A Computer Supported
Collaboration Engineering (CACE) platform.
Cognito: With Thomas Gregory. A group support system based on a collaborative molecules
architecture. Became the foundation for GroupSystems II.
Download & Annotate: With Nicholas C. Romano, Jr. Designed and tested a pen-based shared
sketching environment for acquisition and annotation of images from a public display screen.
Managed software development process working with two programmers.
EasyWinWin Online: With Paul Grünbacher and Barry Boehm. A collaborative application for
requirements negotiation on large-scale multi-stakeholder systems development projects.
FastAnswers: A collaborative marketing focus group application.
FastRFP: A collaborative proposal-writing application.
Ignition: A collaborative creative problem-solving application.
Real-time Feedback Graph: Used Focus Theory to design and test a real-time graph to create a
basis of social comparison for groups engaged in idea generation. Conducted controlled experiments
to demonstrate a 60% rise in idea production using the tool.
Product Backlog: A collaborative application for the SCRUM agile development methodology used
to collect, organize, and prioritize software development tasks.
Shared Visions: With Mark Pendergast and Bill Saints. A shared environment for letting a group
interact with and annotate a set of reference objects like text, graphics, video clips, spreadsheets, etc.
Freehand and typed annotations, shared editor for each reference object. Telecursors, viewmatching, lead-and-follow capabilities. Designed and executed usability studies, redesigned interface
to achieve simplicity so novice participants could use the technology with fewer than 30 seconds of
verbal instruction. Designed academic studies to determine effect of Shared Visions on productivity.
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Topic Commenter with Reference Objects: With Jerome Yen & Nicholas Romano. A shared
environment for presenting electronic objects to groups and collecting the group responses about the
object via a shared editor for each object. GUI Card-stack metaphor.
EMPLOYMENT HISTORY
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2009 – present: Associate Professor of Management, College of Business Administration, University
of Nebraska at Omaha
2006 - Present: Director of Academic Affairs, Center for Collaboration Science, University of
Nebraska at Omaha
2005 – 2006: Visiting Senior Research Professor, Center for Distance Education, University of
Alaska, Fairbanks
2002 – 2006: Associate Professor of Systems Engineering, Faculty of Technology, Policy and
Management, Delft University of Technology, the Netherlands
1999 – 2005: GroupSystems Fellow, GroupSystems Corporation
1994 – 2005: Research Coordinator, Center for the Management of Information, University of
Arizona
1990 – 1994: Research Associate, MIS Department, University of Arizona
1987 – 1990: Adjunct Professor of Information Systems, San Diego State University
1971 – 1987: Founder and master craftsman, American Craftsman, a fine custom furniture building
and conservation studio. Clients included San Diego Museum of Art, San Diego Historical
Society, and private collectors.
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