PAD5434 Leadership Instructor: Tom Kramer Fall, 2007 Work telephone: 850.474.2949 Email address: tkramer@uwf.edu Office location: 77/105 Overview of the Course This is an introductory, graduate level course in leadership. Leadership is one of those phenomena that occur in all organizations and any time people form in groups. As such leadership in one sector or type of organization is the same process. The difference in leadership from one sector, such as the public vs. the for-profit sector, is the context, the norms, the traditions, etc. that one finds from sector to sector. But the underlying process and principles are the same. What becomes interesting is to be able to understand the context or situation and then determine which management and leadership approach makes the most sense in that situation. Therefore, a good deal of the learning in this course will require that you apply the processes and principles to your own work setting. I will ask you to do this through questions in various places, through case analysis, through discussion, and through direct application. Course Objectives: Some of the course objectives for this course are: to describe, compare and contrast the major leadership models to distinguish managing from leading and its implications to describe the unique advantages of participation, delegation and empowerment and how to use them to describe the difference between power and influence Be able to describe the differences between transactional and transformational leadership Be able to articulate a strategic leadership approach to use different decision-making styles appropriately to use a systematic set of problem-solving steps to acquire skills in meeting management to describe and implement ethical leadership to assess ones own strengths and developmental needs as a leader to apply the material to your own work setting Required texts 2 Yukl, G. (2006). Leadership in Organizations (6th ed.). Upper Saddle River, N.J.: Prentice Hall. Required articles and Instruments I have about 7 articles for you to read. You will find them throughout the weekly schedule. I also have seven diagnostic instruments for you to use in evaluating either your own or you manager/supervisor in an attempt to help you understand your own leadership tendencies and the models presented in the text. Overall Structure of the Course The following eight elements are contained in the course: Readings from the text and questions to answer on a weekly basis from the text book Questions to answer and them submit to the discussion forum Participating in discussion forum weekly Cases to read and analyze most weeks Articles to read and questions to answer periodically Seven applications to develop and submit Filling out some diagnostic instruments and then indicating what you learned about yourself or your manager/supervisor Taking a “final take” home exam (I need to understand how to use the drop box to compile a journal or source book. I need to post the articles somewhere so they can find them. I need to post the instruments somewhere so they can find them. I need to post cases somewhere so they can find them.) Below is a topical outline of the course with the readings and assignments Outline Class # 1 Topic Introduction to the course, instructor, classmates. Discussion and definition of leadership. Characteristics of effective leaders. Reading: Yukl ch. 1. Answer questions:1, 6 & 7. Submit answers to the drop box. Discussion forum 1 text: post answers in the Discussion Forum to the following three questions from the text material. 1. In your experience what are the three most important three characteristics of an effective leaders? 2. Based on your choice, which definition of leadership seems to match up with the characteristics you chose? 3. The author of the book, Yukl, adopts a definition of leadership on p. 8. 3 He uses the word “process” twice in this definition. Why is this an important concept for understanding leadership? The questions are repeated as the first entry from me in the three discussion forums for week 1. Discuss, comment on at least one other posting in each of the three forums. Article: none Case: None Diagnostic Instrument: None Application & Insight: None The Nature of Managerial Work 2 Reading: Yukl ch. 2 Answer questions 5 & 8 for chpt. 2 and submit to drop box. Discussion forum 2 text: post answers in the Discussion Forum to the following two questions from the text material. 1. If you hold a management role now, comment on how well the description of the role of a manager fits or describes your job. If you do not hold a management role now, then comment on how well it describes your manager. 2. Yukl says that the level a management affects the role or what managers do. What is the difference in what managers do (or should do) as their level changes? How does this apply to the concept of “micro-managing”? Discuss, comment on at least one other posting in each of the two forums for these questions. Article: None Case: County Tax Collector. Answer the two questions at the end of the case and submit them to the drop box. Diagnostic Instrument: Go to the instruments and find the Style Questionnaire on p. 82. Fill it out, score it. Submit answers to the following three questions in one document: What do the results say about you or your manager/supervisor? Does that “fit” your own view? What can you learn from the results of this instrument? Application & Insight: none 4 Effective Leadership Behavior 3 Reading: Yukl chpt. 3 Answer questions 5 & 9 for chpt. 3 and submit them to the drop box. Discussion forum 3 text: post answers in the Discussion Forum to the following two questions from the text material. 1. What have been the results of experimental studies on the relationship between relationship oriented and task oriented leadership? 2. What is your opinion about task vs. relationship oriented leadership? Should there be a mix, or should it be primarily one or the other? You might look at what you admire in past leaders that you have had. Discuss, comment on at least one other posting in each of the two forums for the questions above. Article: Tannenbaum, R., & Schmidt, W.H. (1958). How to choose a leadership pattern. Harvard Business Review, 36 (March-April), 95-101. Answer the following questions and submit your answers to the drop box. 1. Notice that this article was published in 1958. (all of the other articles we will read is much newer.) This article is still widely circulated and published today. Why do you think this article has such “staying power”? 2. What is similar and what is different between a manager consulting with his/her subordinates, and participating with them? Case: None Diagnostic Instrument: None Application & Insight: Submit Application/Insight #1 through the dropbox. 4 Participative Leadership, Delegation, Empowerment Reading: Yukl ch. 4 Answer questions: 3, 5 & 8 for chpt. 4 and submit them to the drop box. Discussion forum 4 text: post answers in the Discussion Forum to the following two questions from the text material. 1. Describe a situation from work, either your current job or previous, 5 where you were not consulted about or involved in the decision when you think you should have been. What was the result? 2. The most common mistake managers make is they fail to involve others in the decision when they should. Why do you think this is so common? Discuss, comment on at least one other posting in each of the two forums for the questions above. Article: None Case: Decision Styles Exercise. See the instructions for this exercise and submit your answers to the drop box. Diagnostic Instrument: Go to the instruments and find the LMX Theory Questionnaire on p. 163. Fill it out, score it. Submit answers to the following three questions in one document: What do the results say about you or your manager/supervisor? Does that “fit” your own view? What can you learn from the results of this instrument? 5 Application & Insight: None this week. Dyadic Role Making, Attributions, and Followership Reading: Yukl ch 5 Answer questions: 3 & 5 for chpt. 5 and submit your answers to the drop box. Discussion forum 5 text: post answers in the Discussion Forum to the following two questions from the text material. 1. What were some of your thoughts and reactions to the material presented in this chapter? I am interested in particular to your thoughts about making attributions and about the concept of followership. 2. Under what conditions would it make sense for a leader to be a follower? Discuss, comment on at least one other posting in each of the two forums for these questions. Article: Rooke, D. & Torbert, W. (2005). Seven transformations of leadership. Harvard Business Review, April. Answer the following two questions from this article and submit your answers to the drop box. 1. What action logic best describes you at this time? Give some examples 6 to back this up. 2. Can a leader be identified in multiple action logics at the same time? Please explain. Case: None. Diagnostic Instrument: None. Application & Insight: Submit Application/Insight #2 through the drop box. Power and Influence 6 Reading: Yukl ch 6 Answer questions: 2 & 7 for chpt. 6 and submit your answers to the drop box. Discussion forum 6 text: : post answers in the Discussion Forum to the following two questions from the text material. 1. If a manager uses a coercive power approach to exert influence, is this leadership? Why or why not? 2. On page 161 Yukl says that “the amount of necessary power will depend on what needs to be accomplished and on the leader’s skill in using the available power.” Less skill requires more power, more skill less power. What are the short-term and long-term consequences of this? Discuss, comment on at least one other posting in each of the two forums for the questions above. Article: Gabrarro, J. & Kotter, J. (1980). Managing your boss. Harvard Business Review. Answer the following two questions from this article and submit your answers to the drop box. 1. What are three ways you can build a healthy relationship with your boss? 2. If David’s boss requires briefing about an issue in person, what type of method of receiving information does she use? Case: Restive Hospital. Read the case, answer the questions at the end of the case and submit them to the drop box. 7 Diagnostic Instrument: None Application & Insight: None this week. Managerial Traits and Skills 7 Reading: Yukl ch 7 Answer questions: 3 & 6 for chpt. 7 and submit your answers to the dropbox. Discussion forum 7 text: : post answers in the Discussion Forum to the following two questions from the text material. 1. One of the points brought out in this chapter is that the need for affiliation leads to ineffective leadership behavior. Can you explain why this would be the case? 2. A socialization power orientation (p. 194) is a subtle concept that emerges several times in the book. What is it and why might it be important in effective leadership? Discuss, comment on at least one other posting in each of the two forums for these questions. Article: None Case: None Diagnostic Instrument: Go to the instruments and find the Skills Inventory on p. 61. Fill it out, score it. Submit answers to the following three questions in one document: What do the results say about you or your manager/supervisor? Does that “fit” your own view? What can you learn from the results of this instrument? Application & Insight: Submit Application/Insight #3 through the dropbox. 8 Early Contingency Theories of Effective Leadership Reading: Yukl ch 8 Answer questions: 2 & 8 for chpt. 8 and submit your answers to the drop box. 8 Discussion forum 8 text: : post answers in the Discussion Forum to the following two questions from the text material. 1. Identify and explain one concept from this chapter and enter it into the first discussion forum. 2. Identify and explain a second concept from this chapter and enter it into the second discussion forum. Discuss, comment on at least one other posting in each of the two forums for these questions. Article: None Case: Foreign Auto Shop, Part I and II. There is one question at the end of Part I and two questions at the end of Part II. Answer these three questions and submit them to the drop box. Diagnostic Instrument: Go to the instruments and find the Path Goal Theory instrument on p.142. There is some additional explanation that starts on p. 140 that should be helpful to read. Fill it out, score it. Submit answers to the following three questions in one document: What do the results say about you or your manager/supervisor? Does that “fit” your own view? What can you learn from the results of this instrument? 9 Charismatic and Transformational Leadership Reading: Yukl ch 9 Answer questions: 4 & 10 for chpt. 9 and submit your answers to the drop box. Discussion forum 9 text: : post answers in the Discussion Forum to the following two questions from the text material. 1. Again in this chapter we have the concept of personalized power orientation and of socialize power orientation. How are these concepts related to the material in this chapter? 2. What kind of leadership does your organization or unit need right now, transformational or transactional? What circumstances might call for a change? Discuss, comment on at least one other posting in each of the two forums for these questions. 9 Article: Sternberg, R. (2005). WISC: A model of leadership. The Psychologist Manager Journal, 8, 29-43. Answer the following two questions from the article and submit your answers to the drop box. 1. Which of the three key components do you feel is most important? Why? 2. What is this fourth thing which he calls “synthesized”? Why is this important, what does it add? Case: None Diagnostic Instrument: None Application & Insight: Submit Application/Insight #4 through the dropbox. 10 Leading Change in Organizations Reading: Yukl ch 10 Answer questions: 1, 4 & 9 for chpt. 10 and submit your answers to the drop box. Discussion forum 10 text: : post answers in the Discussion Forum to the following two questions from the text material. 1. What is the vision statement for your organization? If your organization doesn’t have one or you can’t find it, write your own. Consult the book about what the vision statement should do. Remember, it should be short. 2. If your organization has a vision statement, what impact does it have? Do people know it and refer to it? If your organization doesn’t have one, what do you see as the consequences? Does it really make any difference one way or another? Discuss, comment on at least one other posting in each of the two forums for these questions. Article: None Case: Falcon Computer Company After reading the case, answer the questions at the end and submit them to the drop box. 10 Diagnostic Instrument: Go to the instruments and find the MLQ on p. 195. Fill it out, score it. Submit answers to the following three questions in one document: What do the results say about you or your manager/supervisor? Does that “fit” your own view? What can you learn from the results of this instrument? Application & Insight: None 11 Leadership in Teams and Decision Groups Reading: Yukl ch 11 Answer questions: 3 & 8 for chapter 11 and submit your answers to the dropbox. Discussion forum 11 text: post answers in the Discussion Forum to the following two questions from the text material. 1. Think about the best team you have ever been on. This could be a work team, a sports team, even a family team in the time of crisis. Why was this such a good team? 2. I’m sure you have been on bad or ineffective teams. What are the two or three reasons for ineffective teams in your experience? Be sure to answer this in light of the text or the article. Discuss, comment on at least one other posting in each of the two forums for the “text” questions. Article: Katzenbach, J. & Smith, D. (1993). The discipline of teams. Harvard Business Review. Answer the following questions and submit your answers to the drop box. 1. Why is it so important for all members of a team share a common purpose for the team? Won’t people do what a manager tells them too even if they don’t share the purpose? 2. Explain two differences between a team and a working group. Cover the implications. Case: None Diagnostic Instrument: None Application & Insight: Submit Application/Insight #5 through the dropbox. 12 Strategic Leadership by Executives 11 Reading: Yukl ch 12 Answer questions: 4 & 11 for chapter 12 and submit your answers to the dropbox. Discussion forum 12 text: : post answers in the Discussion Forum to the following two questions from the text material. 1. Why is a vision so important in initiating and sustaining a long-term change effort? 2. Why is monitoring the environment so important for any organization? Discuss, comment on at least one other posting in each of the two forums for these questions. Article: Collins, J. (2001). Level 5 leadership: The triumph of humility and fierce resolve. Harvard Business Review. Answer the following questions and submit your answers to the drop box. 1. What is your reaction to the idea that a level five leader is the most effective leader to transform and organization and maintain it as effective? 2. I think this is a relationship between socialization power and level five leadership. Can you make the connection? Case: Turnaround at Nissan After reading the case, answer the questions at the end and submit them to the drop box. Diagnostic Instrument: None 13 Application & Insight: None Developing Leadership Skills Reading: Yukl ch 13 Answer questions: 3 & 7 for chapter 13 and submit your answers to the drop box. Discussion forum 13 text: : post answers in the Discussion Forum to the following two questions from the text material. 1. Discuss the relative merits of leaders receiving feedback about their leadership from their boss, their peers, and their subordinates. 2. Of the three broad ways to acquire leadership competencies (formal 12 training, self help activities, developmental activities), which do you prefer for yourself? Please explain your reasoning. Discuss, comment on at least one other posting in each of the two forums for these questions. Article: Mayo, A. & Nohria, N. (2005). Zeitgeist leadership. Harvard Business Review, October. Answer the following questions and submit your answers to the drop box. 1. Are you part of an organization with a Zeitgeist spirit? Please explain your answer. 2. Is your boss an entrepreneur, leader, or manager? Explain. Case: None Diagnostic Instrument: None Application & Insight: Submit Application/Insight #6 through the dropbox. 14 Ethical Leadership and Diversity Reading: Yukl ch 14 Answer questions: 2 & 6 for chapter 14 and submit your answers to the dropbox. Discussion forum 14 text: : post answers in the Discussion Forum to the following two questions from the text material. I want to try something different with the material for this chapter. Each of you is to post your summary/analysis of two interesting concepts from the chapter. (I thought the topics related to the last four learning objectives on p. 417 were important.) It would be best to make them separate entries so people can more easily respond to them. Each person is expected to respond to at least two other postings. Discuss, comment on at least one other posting in each of the two forums for these questions. Article: None Diagnostic Instrument: Go to the instruments and find the Perceived Leader Integrity Scale on p. 195. Fill it out, score it. Submit answers to the following three questions in one documents: What do the results say about you or your manager/supervisor? Does that “fit” your own view? What can you learn from the results of this instrument? 13 Case: Madison, Jones and Conklin. After reading the case, answer the questions at the end and submit them to the drop box. 15 Application & Insight: None Overview and Integration Reading: Yukl ch 15 Answer questions: 1 & 7 for chapter 15 and submit your answers to the dropbox. Discussion forum 15 text: : post your answer in the Discussion Forum to the following question from the text material. 1. Now, look back at the definition of leadership you gave or chose in week one along with the three most effective characteristics. What would be your definition and key characteristics now? Explain why you changed or, if you didn’t change, why you feel your choice stays the same. Discuss, comment on at least one other posting in the discussion forum for this question. Article: None Case: None Diagnostic Instrument: None Application & Insight: Submit Application/Insight #7 through the dropbox. 16 Final “take home” Examination