Communication Skills(2110002)
Active Learning Assignment
Chapter- Basics of Communication
Presented By: Pooja Bhamboo(130120107011)
Branch : Computer Engineering Div: A
Communication
Communication:(from Latin commaaūnicāre, meaning
"to share") is the activity of conveying information
through the exchange of thoughts, messages, or
information, as by speech, visuals, signals, writing,
or behavior. It is the meaningful exchange of
information between two or more living creatures.
Pragmatics defines communication as any signmediated interaction that follows combinatorial,
context-specific, and content-coherent rules.
Communication is an inherently social interaction,
and communicative competence is the ability to
engage in intersubjective interactions.
Definitions Of Communication
According to American
Management Association (AMA)
“ Communication is the only behavior
that results in exchange of meaning.”
According to Baird Jr. E. John
“Communication is the only
process involving transmission and
reception of symbols eliciting meaning
in the mind of the participants by
making common their life experiences.”
According to Peter Little
“Communication is the process by
which information is transmitted
between individuals or organizations
so that an understanding response
results.”
Communication process model
 Sender – Person wishing to share information with
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some other person
Encoding – Sender translates the message into
symbols or language
Noise – Refers to anything that hampers any stage of
the communication process
Receiver – Person or group for which the message is
intended
Medium – Pathway through which an encoded
message is transmitted to a receiver
Decoding - Critical point where the receiver
interprets and tries to make sense of the message
Verbal and non-verbal communication
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Kinesics is an important component of “NON VERBAL” communication
In this , the movement of the body conveys many specific meaning. Kinesics
movement carries a risk of being misinterpreted in inter cultural communication
situation.
• Kinesics includes :1. GESTURES like shaking hands , nodding ones head in agreement , etc….
2. POSTURES like body position ,straight posture conveys your confidence.
3.FACIAL EXPRESSION:- Sad face conveys we are listening , even though we show
good result.
• Speech signals arrive at a listener’s ears with
acoustic properties that may allow listeners to
identify location of the speaker (sensing
distance and direction, for example). Sound
localization functions in a similar way also for
non-speech sounds. The perspectival aspects
of lip reading are more obvious and have more
drastic effects when head turning is involved.